Enterprise Rent-A-Car Introduce
When you need a reliable set of wheels in Cobb County, the Enterprise Rent-A-Car location at 2221 S Cobb Dr in Smyrna, Georgia, stands out as a top-tier choice for both local residents and visitors. Known globally for exceptional customer service and a well-maintained fleet, this branch offers the convenience of a neighborhood location with the reliability of a major brand. It serves as a vital resource for those requiring temporary transportation, whether due to an insurance claim, a weekend getaway across Georgia, or a business need for van rentals.
This Smyrna location is more than just a car rental agency; it's a dedicated community partner. It proudly identifies as a **women-owned business**, demonstrating a commitment to diversity and local economic empowerment within the Georgia business landscape. For customers, this often translates to a focused, detail-oriented service experience. The staff here understands the local needs, offering a wide variety of car and van rental options to ensure you get exactly the right vehicle for your journey, from zipping around the Atlanta Perimeter to hauling supplies for a renovation project.
Enterprise is renowned for its **commitment to customer service**, a fact echoed by local feedback. While all service locations face challenges, the Smyrna branch has received praise for its staff's problem-solving skills and dedication, particularly from long-term customers who value exemplary service recovery. The goal is always a smooth rental process—getting you into a clean, well-maintained vehicle with minimal hassle, which is particularly crucial when dealing with an unforeseen inconvenience like a vehicle breakdown or accident. The team aims to be professional and attentive throughout your entire rental period.
Accessibility and convenience are foundational to this Enterprise location’s operations. For the safety and comfort of all customers, the facility provides a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**. Furthermore, in line with modern consumer habits, they accept a broad range of payment methods. Not only can you use traditional Credit cards and Debit cards, but they also facilitate quick, secure transactions via **NFC mobile payments**, ensuring a speedy checkout process. This focus on flexibility makes it easy for nearly any Georgia driver to access their services.
The Enterprise Rent-A-Car branch is ideally situated on South Cobb Drive, a main thoroughfare that provides easy access for customers throughout Smyrna, Marietta, and the greater Cobb County area. Its neighborhood positioning makes it a highly convenient alternative to airport rental counters.
- Address: 2221 S Cobb Dr, Smyrna, GA 30080, USA. This central location ensures quick connections to nearby major roads and highways, including the I-285 perimeter.
- Operating Hours: The branch typically maintains consistent operating hours for customer convenience. Standard hours are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. The branch is generally closed on Sunday, but it is always recommended to verify the current hours when booking.
- Ease of Access: The location's presence on a major street minimizes travel time for local pickups and returns, an important factor for busy Georgia schedules.
- Physical Accommodations: Accessibility is prioritized with a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot, ensuring service for all customers.
- Pick-Up Service: As is common with many Enterprise neighborhood locations, a local pick-up service may be available, which can be an invaluable feature for customers whose vehicle is undergoing service. Customers should call ahead to confirm availability and logistics.
This Enterprise location is a full-service transportation provider, specializing in both standard car and larger vehicle rentals.
- Car Rental Agency Services: Providing a comprehensive fleet of modern, clean vehicles, ranging from fuel-efficient Compact cars and Midsize sedans to Full-size and Premium vehicles for comfort and style.
- Van Rental Agency Services: Offering specialized rentals, including Minivans for family trips and various types of Van rentals, such as Cargo vans, for business or moving needs.
- Corporate and Insurance Replacement Rentals: Excelling in managing rental needs associated with auto insurance claims and providing specialized services for corporate accounts.
- Flexible Payment Acceptance: Accepting all major Credit cards, Debit cards, and the use of modern NFC mobile payments for a quick and secure transaction experience.
- Add-On Options: Providing optional additions like GPS navigation, child safety seats, and various protection products to customize the rental experience.
- Vehicle Quality Assurance: Ensuring that all vehicles are cleaned, maintained to high standards, and generally provided with a full tank of gas to start your journey without delay.
A few key features distinguish the Enterprise Rent-A-Car branch on S Cobb Dr from other options in the Atlanta metropolitan area, emphasizing service, support, and community values.
- Identifies as Women-Owned: This branch is a certified Women-Owned business, reflecting Enterprise's commitment to supplier diversity and supporting women in leadership.
- Active Military Discounts: Enterprise offers special discounts for active military personnel, a great way for the branch to support our servicemen and women in Georgia.
- Exceptional Local Management: Feedback highlights the role of attentive staff, such as Branch Manager Brandon Sykes, who is noted for outstanding service recovery skills and dedication to customer satisfaction.
- NFC Mobile Payment Option: Providing a modern, contactless payment method, making the transaction process faster and more convenient for tech-savvy customers.
- Insurance Claim Expertise: The branch is highly experienced in working directly with insurance companies like Progressive to manage replacement vehicle needs, simplifying a stressful process for customers.
- Courtesy Shuttle Service: Known for offering local customers a ride to and from the branch, eliminating the need to arrange separate transportation for pickup and return.
For reservations, inquiries, or to verify operating hours, Georgia customers can reach the Smyrna Enterprise Rent-A-Car team using the following contact information:
- Address: 2221 S Cobb Dr, Smyrna, GA 30080, USA
- Local Phone: (770) 432-3341
- Mobile Phone / Alternate: +1 770-432-3341
Choosing Enterprise Rent-A-Car in Smyrna is a decision to prioritize reliability, convenience, and attentive customer service in your rental experience. This particular location offers several compelling reasons for residents of Cobb County and surrounding Atlanta communities to book their next vehicle here.
First, the core Enterprise offering—a diverse fleet of clean, dependable cars and vans—ensures you'll find the right vehicle whether you need a quick run-around car or a large passenger van. However, the true value lies in the human element. The management and staff are highlighted in customer feedback for their dedicated service, which is critical when a rental is needed under inconvenient circumstances, such as post-accident. The willingness of staff to proactively address issues and ensure customer satisfaction provides peace of mind that can be hard to find elsewhere.
Furthermore, the **Women-Owned business designation** aligns with supporting local diversity initiatives, which is an increasingly important factor for many conscious consumers in Georgia. When coupled with tangible benefits like **Active military discounts**, the branch demonstrates a strong commitment to community values and support. The inclusion of modern payment options like **NFC mobile payments** and the acceptance of both credit and debit cards further remove logistical barriers, streamlining the rental process considerably. For a trusted, accessible, and community-minded car rental solution right here in Smyrna, Enterprise on S Cobb Dr is an exceptional choice. The combination of a strong fleet, a convenient neighborhood location, and a deep commitment to service recovery makes this branch highly recommended for your next car or van rental need.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pick upmanagerinformationnamecleanSUVinsurance companybillhandscall
★ 5★ 4★ 3★ 2★ 1Rental Branch Manager Brandon Sykes is outstanding! He was present when I rented the vehicle and returned it a week later. He has exemplary service recovery skills and works hard to ensure customers are satisfied. One renter returned her vehicle and complained about tire pressure problems and Brandon jumped it and saved the day. My rental vehicle had ball joint and tire rod problems on the left wheel. Again he offered the appropriate service recovery. Enterprise Smyrna is in an excellent location and has a wide variety of selections. I recommend Enterprise provide reliable and newer vehicles. I will rent from Enterprise based on the value for my money and because Brandon Sykes represents the professionalism and brand that Enterprise strives to maintain.
October 04 · Deb MozellI would not rent from this specific location. Once the reservation was put in by progressive, i received a call & notified the caller that i couldn’t pick up a rental untilThe following week, per progressive instructions. I still received 2 more calls door to my pick up date, asking the same information. The car made noises & indicated needing an oil change almost 24 hours after leaving. The 2 makes at the front desk were defensive and combative when i expressed the concerns. If it didn’t need an oil change & just needed to be reset that should’ve been done prior to renting out. However i spoke over the phone with a female i think her name was Lauren and she advised that it was about 5-700 miles from needing an oil change and i could & should switch the car out. Being that this rental was needed due to an insurance claim, it was already an inconvenience, & taking time to swap out cars would have an even bigger inconvenience. The best part about this experience was the young man with glasses that gave me a ride to and from Georgia luxury automotive. He possess the skills necessary to be customer facing oppose to the other 2 men that were there on 9/9/25 around 10:30/11am.
September 10 · Jai CraftSpeedy, professional service. Wish the agents would take the time to show renters where basic operating buttons and latches are. They basically walk you around the car checking for damage then hand you the keys.
October 05 · Larry JenningsI LOOOOOVE this location! I’ve been coming to this one for years and it’s always been nothing but professionalism from day one! Carlos and Darius really are my favorites to work with when renting cars. The process is always smooth and their customer service is outstanding! Definitely worth 5 stars!
August 08 · Erika GibsonEnterprise on South Cobb Dr Smyrna is the Bomb w/the Customer Service Skills!! The service is Sooo Prompt and Hassle Free that I was SUPER GLAD to do my rental there!! Thank You to the Employees over on South Cobb Dr. The things that I really liked is the care & Attentiveness that was shown, the employee that assisted me shown such Professionalism, he actually took the time out to help in showing me how to operate the features of the car!! I also liked how they sent a courtesy text w/ the direct phone number for questions or concerns!! Thanks South Cobb, Sincerely, Belinda
May 21 · Belinda McMillan
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