Hertz Car Rental - Mesa - West Main Street Hle Introduce
Introduction / Overview: Your Reliable Car Rental Partner in Mesa
For residents and workers in the East Valley who need a dependable vehicle—whether it’s for daily commuting, business travel, a weekend road trip, or a special hauling job—the Hertz Car Rental location on West Main Street in Mesa, Arizona, serves as a crucial local resource. Situated at 2025 W Main St, this branch, designated as an HLE (Hertz Local Edition), specializes in providing convenient, non-airport car rental and essential vehicle hire services, notably including Cargo Van Rental. In a region where reliable personal transportation is essential, this Hertz office aims to be a primary choice for community members seeking quality vehicles.
This location caters to a broad clientele, from local Mesa families to professionals participating in the Uber rideshare program, where, as one regular user noted, "the process is usually smooth, and I rarely run into any issues with the vehicles." The staff is acknowledged for their dedication, with one employee, Dominique, being highlighted as "fantastic—she’s super helpful, knowledgeable, and always goes above and beyond." While the popularity of the location can sometimes lead to peak hour wait times, the overall quality of service and vehicle availability keeps customers returning.
Hertz in Mesa understands that Arizona driving often means varied terrain, from the flat desert highways to the mountainous passes on routes like US Route 60 towards Globe. They strive to offer a fleet capable of handling these conditions, even though some smaller-engine vehicles may present a challenge on steep ascents, a point a long-distance commuter noted when their assigned car struggled with mountain climbs.
Location and Accessibility: Conveniently Located in the Heart of Mesa
The Hertz Car Rental branch is perfectly positioned in the central Mesa area, offering exceptional convenience for local residents across the East Valley. The address is 2025 W Main St, Mesa, AZ 85201, USA, placing it near the confluence of local commerce and residential areas, a clear advantage over distant airport rental counters. Its proximity to major arteries makes it easily reachable for quick pick-ups and drop-offs.
Accessibility for all customers is a priority at this facility. The location is equipped with features designed for ease of use and comfort:
- Wheelchair accessible entrance: Ensuring a smooth entry and exit for everyone.
- Wheelchair accessible parking lot: Designated parking spaces that are readily available.
- On-site parking: Ample parking is available for customers who need to leave their personal vehicle while renting.
As a neighborhood location (HLE), the company generally offers a complimentary local pick-up and return service, often covering destinations within a short driving distance. Local customers are encouraged to call the Mesa branch directly to confirm the availability and exact radius of this convenient service before reserving their vehicle.
Services Offered
This Hertz location on West Main Street provides an essential range of transportation solutions for the Mesa community and surrounding areas. The breadth of their fleet covers typical passenger needs, specialized commercial hire, and dedicated programs.
- Diverse Passenger Vehicle Fleet: Offers various classes including Small Cars (Chevrolet Spark, Ford Focus, or similar), Midsize/Standard Sedans (Volkswagen Jetta, Chevrolet Malibu, or similar) for comfortable city and highway driving, and larger SUVs (Nissan Rogue, Chevrolet Equinox, or similar) to accommodate families and Arizona adventures.
- Commercial Van and Truck Rental: A critical service for moving or business logistics, including dedicated Cargo Van Rental options, such as the Ford Transit or similar models. Full-size pickup trucks are also typically available for heavy-duty hauling needs.
- Specialty Vehicle Classes: Depending on local inventory, options may include passenger minivans (Chrysler Pacifica or similar), as well as premium and luxury vehicles.
- Rideshare Program Rentals: Actively supports the Hertz and Uber rideshare program, providing vehicles specifically for drivers in the gig economy with a streamlined rental process.
- Onsite Services: Customers benefit from Onsite services for check-in and vehicle return, allowing for direct interaction with staff to manage their rental agreement, though wait times can be a factor during busy periods.
- Flexible Payment Options: Accepts multiple forms of payment, including major Credit cards and Debit cards for the rental transaction and security deposit.
Features / Highlights
Beyond the core service of providing vehicles, the Mesa Hertz branch offers several key features that benefit local users:
- Active Military Discounts: The branch proudly offers special rates and discounts specifically for active military personnel and their families, acknowledging their service with tangible savings.
- Hertz Gold Plus Rewards Benefits: Customers enrolled in the loyalty program, especially those with President's Club status, can enjoy benefits like guaranteed upgrades (to the next car class, subject to terms) and faster service, even if there is a slight wait.
- Dedicated, Hardworking Staff: The team, featuring helpful employees like Dominique, is consistently praised for being knowledgeable and going "above and beyond" to ensure a satisfactory experience, which is a major factor in customer retention.
- Essential Accessibility: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that the facility is welcoming and functional for all members of the community.
- Onsite Convenience: The combination of On-site parking for personal vehicles and Onsite services for rental transactions simplifies the logistics for local renters.
Contact Information
To check vehicle availability, inquire about specific rental terms, or to arrange a local pick-up, please use the contact details below:
Address: 2025 W Main St, Mesa, AZ 85201, USA
Phone: (480) 668-1300
Mobile Phone: +1 480-668-1300
What is Worth Choosing This Location?
For individuals and businesses in Mesa and the surrounding East Valley, choosing the Hertz Car Rental on West Main Street is primarily beneficial due to its local convenience and broad service offering. Unlike airport locations, this neighborhood branch is focused on meeting community needs, from everyday passenger car rentals to essential Cargo Van Rental for moves or business operations.
The dedication of the team, as noted in multiple customer reviews, provides a strong basis for a positive rental experience. While the popularity of the location can mean longer lines, the staff is recognized for working hard and delivering results, often managing complex situations quickly for members with status like Presidents Club. Furthermore, the specialized support for the Uber rideshare program makes it a hub for local gig workers.
The clear benefit of active military discounts and the commitment to full physical accessibility underscores its value as a community-minded business. For any East Valley resident needing a reliable ride without the hassle of airport transfers, the Hertz HLE on West Main Street offers quality vehicles and a dedicated local team.
Hertz Car Rental - Mesa - West Main Street Hle Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Mesa - West Main Street Hle Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Mesa - West Main Street Hle Photos










Hertz Car Rental - Mesa - West Main Street Hle Location
Hertz Car Rental - Mesa - West Main Street Hle
2025 W Main St, Mesa, AZ 85201, USA
Hertz Car Rental - Mesa - West Main Street Hle Reviews
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★ 5★ 4★ 3★ 2★ 1I rented at Hertz - Mesa when my colleague had to go home from our project leaving me with a 45 minute ride to work and no way to get there. I am Presidents Club status so I did the rental online then grabbed an Uber to the location. When I arrived there was a line and a sign saying that someone would be there shortly and a number so I called to see when someone would show up. The others had been waiting since their flight came in 15 minutes prior. The agent showed up about 10 minutes later and had my paperwork completed so I was able to go quickly. With status I like to get an upgrade and got a Chevy Trax with a 1.2/3 cylinder engine that is made in Korea at the Changwon plant. The car was clean, smelled good but had issues making the mountain as I headed east on 60 towards Globe. With the 3 cylinder engine maxed out to get up the mountain, fuel economy was not good. There were electronic issues with the ApplePlay hook up and volume. At random times the music would go from my setting to max volume requiring me to manually turn the music back down. The Chevy Trax sells new for $25K which makes it desirable for rental companies because make there full cost back in less than a year. Overall, not a bad experience outside the wait and the vehicle assigned.
October 12 · David FutchI rent through the Hertz and Uber rideshare program regularly, and overall the experience has been great. The process is usually smooth, and I rarely run into any issues with the vehicles. Dominique is fantastic—she’s super helpful, knowledgeable, and always goes above and beyond to make sure everything is handled before I hit the road.The only downside is how busy the location always is. Phone calls rarely get answered, and wait times can get long, especially during peak hours. It would definitely help if they had another employee or two to speed things up. Still, the team works hard, and the quality of service keeps me coming back.
June 02 · Katie DThis business is shady, they lease vehicles to Uber drivers and they don't pass Uber inspection specifically a 2023 Tesla 3 model, the lady threatened to get my Uber account deactivated, the fact remains that they stealed over $800 from me and continue to extort other Uber drivers stay away please 🥺 does this vehicle look damaged beyond repair seriously 😒
May 29 · Ruben vegaSitting in their office been here 60 minutes when I hear an employee tell a customer “we don’t answer the phones because people have too many questions and I don’t have time for that” literal quote from today….Well today I called customer service and they told me I needed to speak employees at the location I rented. From. spent 40 minutes listening to the phone ring to them give up drive an hour into the office to be here 90 minutes just to finally get helped and told there was nothing wrong and to have a nice day….That’s todays issuesNow to look at their business practices which at best are predatory and at worst straight up criminal. Let me tell you about my first experience trying to rent from this location.I reserved a car 3 days in advance at a rate of 225 a week. Then I utilized the $40 credit from Uber to travel an hour to their location and arrive 30 minute before my scheduled appoint ment. 90 minutes later I get service and by that I mean they tell me my they don’t have the car I reserved but the only cars they do have are gas and start at 310 a week. (The car i reserved was electric)So now I’m stuck 70 miles from home and being extorted into a more expensive car. The kicker they had the car I reserved and gave it to someone else before me while I was there.Edited and dropped to 1 star the morning following this review I get an email my car I’m renting is being repossessed.UpdateWent in to resolve the issue and was met with confrontation and ended with me having to get a new card because of the retaliatory unauthorized charges they started applying.I have now contacted corporate and will be taking this as far as I can.
July 11 · FitzJust an awful experience. We booked a car (at least we thought) and put a deposit more than a month in advance of our trip to Arizona. When we arrived to pick up our car we were informed by a very rude employee that our car was not available. She was unhelpful and didn’t seem to care.Honestly, avoid this place. There’s a reason it has 2.9 stars.I’ve rented cars all over the world, in countries where I could barely communicate with reps due to language barriers, and the experience was way smoother than at this place.Luckily, an Enterprise nearby helped us out, we got a car, and didn’t have to drastically alter our travel plans.
March 27 · Don Campbell
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