Hertz Car Rental - Ontario - Ontario International Airport (ONT)

- 3450 E Airport Dr #100, Ontario, CA 91761

For travelers flying into Southern California's Inland Empire, or local residents needing a temporary vehicle, the choice of car rental agency is crucial to a smooth journey. Hertz Car Rental at the Ontario International Airport (ONT) is a major provider, serving as a gateway to the entire region, from the business centers of the Greater Los Angeles Area to the recreational destinations of Palm Springs and Big Bear. Located directly on the airport campus, this branch offers the convenience expected of a major international brand, positioning itself as a primary option for both commercial and leisure renters in California.

This facility, situated at 3450 E Airport Dr, Suite 100, is a traditional Car Rental Agency focused on delivering a comprehensive selection of modern vehicles and streamlined services. Hertz leverages its global network to offer renters in California features like advanced loyalty programs and multiple payment methods, including modern NFC mobile payments. While the brand promises high standards, the operational execution, particularly at a busy airport location, is what ultimately defines the customer experience for time-sensitive travelers.

Hertz Car Rental at Ontario International Airport (ONT) provides an essential service in a major transportation hub for the Inland Empire. The fleet is designed to meet the demands of California driving, offering options from fuel-efficient compacts to spacious SUVs necessary for families or trips requiring extra gear. Popular vehicle classes frequently available at this location include:

• Standard and Full-Size Sedans: Models like the Volkswagen Jetta or Chevrolet Malibu are favorites for business travel and general commuting due to their balance of comfort and gas mileage.
• SUVs: A diverse range of sport utility vehicles, such as the Nissan Rogue and Chevrolet Equinox, cater to those needing more room or higher ground clearance for weekend adventures across California's varied terrain.
• Specialty Vehicles: Depending on inventory, renters can often find options like minivans (e.g., Chrysler Pacifica) for large groups, or even electric vehicles (EVs) and luxury cars to enhance their California driving experience.

The Hertz branch is strategically located on the airport property, ensuring minimal transfer time for arriving passengers:Address: 3450 E Airport Dr #100, Ontario, CA 91761, USAThis address is central to the consolidated car rental facility at ONT, making it a convenient stop right after landing. The facility’s proximity to major California freeways—the I-10, I-15, and CA-60—means renters can quickly exit the airport area and begin their drive to destinations like Riverside, San Bernardino, Palm Springs, or the vast Greater Los Angeles area.

In keeping with its commitment to serving all customers, the location provides excellent physical accessibility features:

• Wheelchair accessible entrance: The main customer service area is designed for easy entry and exit, accommodating all mobility needs.
• Wheelchair accessible parking lot: Dedicated spaces are available for the easy transfer of customers to and from the rental vehicles.

The Hertz Ontario International Airport location offers a suite of services tailored for the fast-paced airport environment:

• Full-Service Car Rental: Comprehensive vehicle booking, pickup, and return services for daily, weekly, and long-term rentals.
• Diverse Payment Options: Accepts major Credit Cards, Debit Cards, and features modern NFC mobile payments for fast transactions at the counter. Note that debit card rentals often require a credit check and a significant financial hold on the account, which customers should confirm beforehand.
• Hertz Gold Plus Rewards Program: A loyalty program designed to expedite the rental process. Members can often skip the counter and proceed directly to their reserved vehicle, a major time-saver for frequent fliers. Services like Express Return and eReceipts further streamline the return process.
• PlatePass Automated Tolling: As California features various toll roads, especially in the metropolitan areas, Hertz offers the optional PlatePass service, allowing renters to use electronic toll lanes without stopping, and charging the tolls and a daily fee directly to the rental agreement.
• Military and Veteran Discounts: As a highlighted feature, Hertz provides special offers, generally in partnership with programs like Veterans Advantage, to Active military personnel, veterans, and their families, offering reduced base rates. Verification of membership or status is typically required.
• Onsite Services: Being an Onsite airport location ensures immediate access to the fleet and customer service representatives during operating hours, eliminating the need for off-site shuttles.

Several key features make this Hertz location stand out for the California traveler:

• Airport Convenience: The Onsite services at ONT mean travelers are minutes away from their vehicle after deplaning, a significant advantage over off-airport agencies.
• Commitment to Military: The provision of Active military discounts is an important highlight, reflecting the company’s support for service members and offering tangible savings to a large segment of the California and visiting population.
• Payment Flexibility: The acceptance of Debit Cards and NFC mobile payments provides a modern and flexible approach to transactions, catering to customers who prefer digital wallets or do not wish to use a credit card.
• Loyalty Program Benefits: The Hertz Gold Plus Rewards program and related services, such as Express Return, offer a high level of speed and convenience. For a traveler with a tight schedule, bypassing the rental counter can save critical time, reinforcing the value of this established brand.
• Vehicle Maintenance and Safety (Caveat): While the company strives to provide high-quality vehicles, customer reviews occasionally point to concerning issues regarding vehicle maintenance, such as low tire pressure, mechanical warnings (e.g., 'check engine oil' light), and non-full gas tanks. Renters are strongly advised to perform a thorough, independent inspection of the vehicle, including checking tire pressure and dashboard warnings, before departing the lot to ensure safety and avoid potential operational disruptions on the road.

For reservations, inquiries about after-hours procedures, or specific discount eligibility, please use the following contact details for the Ontario International Airport (ONT) branch:

• Address: 3450 E Airport Dr #100, Ontario, CA 91761, USA
• Phone: (909) 937-8877
• Mobile Phone: +1 909-937-8877

Choosing Hertz Car Rental at Ontario International Airport (ONT) is most valuable for the time-conscious traveler who prioritizes airport proximity, brand recognition, and loyalty program benefits. The seamless experience of the Gold Plus Rewards program, which allows members to skip the counter and proceed directly to their vehicle, is a massive time-saver for those on a tight schedule. Furthermore, the availability of Active military discounts and flexible payment methods, including the modern convenience of NFC mobile payments, makes the service broadly accessible.

However, prospective renters should balance this convenience with the need for vigilance. Based on publicly available customer feedback, it is strongly recommended that all renters—especially those taking the vehicle on a long journey—perform an immediate and thorough inspection of their reserved car on the lot. This includes verifying all four tires are properly inflated, confirming the fuel tank is full, and checking for any dashboard warning lights (like 'check engine oil') to mitigate the risk of serious, time-consuming safety issues during their California road trip. For late-night or early-morning returns, always call the local number provided above to confirm the exact, secure, and officially designated drop-off procedure to avoid any issues with unauthorized vehicle handling or accruing extra charges. The combination of its convenient location and premium services, when paired with prudent personal vehicle inspection, makes Hertz a solid, high-volume option for your Inland Empire rental needs.

Hertz Car Rental - Ontario - Ontario International Airport (ONT)

3450 E Airport Dr #100, Ontario, CA 91761, USA