Avis Car Rental Introduce
For residents and visitors in the Boston MetroWest area, securing a dependable and high-quality rental vehicle is essential for navigating everything Massachusetts has to offer. Avis Car Rental at The Westin Hotel in Waltham provides a convenient and professional solution, serving as both a dedicated car rental agency and a van rental agency.
Whether you need a reliable sedan for a business trip down Route 128, a roomy van for a group outing to the Cape, or a large SUV for a family adventure in the New England countryside, this neighborhood location aims to meet a wide range of transportation needs with a diverse and modern fleet. As a local service point for a globally recognized brand, this Avis location strives to combine the benefits of an expansive network with personalized, attentive customer care.
For those living in or traveling to the Waltham area, it’s worth exploring what this specific Avis branch offers, especially concerning vehicle availability and customer-focused services that make the rental process as smooth as possible. Having access to current model years and different vehicle classes, including electric options and difficult-to-find large SUVs, makes this location a significant asset for local users planning their travel.
Location and Accessibility
The Avis Car Rental office is strategically located inside The Westin Hotel in Waltham, making it an easy-to-find and convenient pickup and drop-off point for both hotel guests and local renters. Waltham, a key part of the Massachusetts tech and business corridor, is centrally situated just west of Boston, offering excellent access to major regional roadways like Interstate 95 (Route 128) and the Massachusetts Turnpike (I-90).
The precise address ensures you can plan your visit easily, particularly if you are coordinating with other travel or business arrangements in the area. The location’s presence within a major hotel complex suggests readily available parking for personal vehicles during the rental process (where policies permit, check directly with the location), and generally offers a more comfortable, climate-controlled environment for handling paperwork compared to stand-alone facilities.
Services Offered
This Avis location provides a comprehensive array of rental services typical of a neighborhood car and van agency, designed to accommodate various requirements from a quick rental to an extended corporate lease. Key services include:
- Car Rental Services: Offering a broad spectrum of passenger vehicles from economy cars for efficiency to luxury models for comfort and style.
- Van Rental Services: Available options include minivans (typically seating 7 passengers) and larger passenger vans (often 12- or 15-passenger models), catering to group travel, family vacations, or team transport needs in Massachusetts.
- Active Military Discounts: Providing special savings for active military members, demonstrating an appreciation for service and making rentals more affordable for this community.
- Variety of Vehicle Models: The inventory may feature newer models, including both gas and electric vehicles, giving renters modern options for their travel.
- Customer Pickup Service: Avis locations sometimes offer a free pickup service from nearby locations. Renters should call the location directly to confirm availability and conditions for this service at the Waltham branch.
- After-hours Returns: Arrangements for vehicle returns outside of standard operating hours can often be accommodated, providing flexibility for late-night or early-morning schedules.
Features / Highlights
Several key features distinguish this Avis Car Rental branch, providing clear advantages and added convenience for local Massachusetts users:
- Convenient Location: Situated inside The Westin Hotel, making it an ideal choice for travelers staying in the immediate area or for local residents seeking easy access off major routes like I-95.
- Vehicle Selection: Customers have noted the availability of a large selection of modern vehicles, including 2024/2025 models, electric cars, and large SUVs, which can be hard to find at smaller, non-airport locations.
- Accessibility: The location features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a more convenient experience for customers with mobility needs.
- Flexible Payment Options: Renters can complete transactions using major credit cards and debit cards. Furthermore, the acceptance of NFC mobile payments adds a layer of modern convenience for quick, secure transactions.
- Active Military Discounts: This highlighted benefit provides valuable savings for active military personnel, a noteworthy advantage when choosing a rental agency.
Contact Information
To inquire about reservations, vehicle availability, or specific policies, customers can reach the Avis Car Rental office at the following contact points:
Address: Westin Hotel, 70 3rd Ave, Waltham, MA 02451, USA
Phone: (781) 890-2959
Mobile Phone: +1 781-890-2959
What is Worth Choosing This Location
Choosing the Avis Car Rental location in Waltham is beneficial for several reasons, particularly for people in Massachusetts prioritizing convenience, fleet quality, and professional service. The integration within The Westin Hotel offers a unique level of accessibility and a higher-end local atmosphere compared to many off-site rental offices. The reported presence of a diverse, modern fleet—including new-model year cars, electric vehicles, and hard-to-find large SUVs—is a major draw for renters seeking specific vehicle types for a comfortable and reliable journey, whether it’s a quick hop across the city or a long-haul road trip outside the Bay State.
Moreover, the commitment to accessibility, evidenced by the wheelchair accessible features, makes this a considerate choice for all members of the community. The explicit availability of active military discounts is a tangible benefit that supports a valued customer group. While service experiences can vary, as some customer feedback indicates issues like unexpected fees or vehicle trouble which is important to be aware of, the positive reviews highlight significant recent improvements in management, professionalism, and the high quality and cleanliness of the available vehicles. For local users in Massachusetts, this Avis branch represents a high-potential option for dependable vehicle rental, especially if you value an updated fleet and the convenience of a neighborhood location with easy highway access.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
Westin Hotel, 70 3rd Ave, Waltham, MA 02451, USA
Avis Car Rental Reviews
calldrivingchargesmoneyEVtownatural gas vehiclelogan airportnew managerCSR
★ 5★ 4★ 3★ 2★ 1I’ve been renting here for almost 5 years now and I have to say the new manager has turned this place around. He is fabulous! A large selection of cars, both gas and electric, 2024/2025 models, he even has a selection of large SUVs which is very hard to come by outside of the Logan airport location. He is very kind, helpful and efficient getting you in and out in a clean well maintained vehicle and the other staff I find very helpful as well. I’m very pleased with this location and will continue to rent here.
August 22 · Peggy BellThe car we picked up only lasted a short trip to get dinner from our hotel before the engine light came on. We had to drive to Boston Logan Airport Avis to exchange cars at 10p and didn’t get back to our hotel until midnight. Now that our trip is done and over with, we’ve been slapped with a cleaning fee for excessive sand on the floor mats and trunk. We didn’t go anywhere close to where sand would be probable. We didn’t even use the trunk during the 24 hours we had the car. Absolutely terrible and such a scam. Will not be using Avis moving forward.Update on 07/18/25 after the above review was posted. Let this be a WARNING to all future customers. I’ve screenshotted the reply in case it changes. The lack of professionalism and attention is astounding.
July 18 · T HuynhHad to get a rental quickly and Mike was a huge help. Got me the car I needed/wanted and the process was quick and clean. Didn't feel pressured as I have at other car rental places and was a great experience.
September 05 · Doug FAvis Customer service told me there were gas cars available for rent and actually booked me a gas car to pick up in Waltham MA, but upon reaching the rental office, they switched up and said they only had electric cars of which I agreed to rent and the guy said the car was fully charged up.But after signing and paying up, I went to pick up the electric car in their garage and found out it wasn’t charged up at all after driving a few miles, had to wait for 11hrs to charge this car. I don’t recommend this Avis rental place to anyone! They don’t care about their customers!
July 18 · Williams KivumbiWanted to rent a car from them via the uber app for rideshare driving. The car I booked through the app was a gas car. When I tried to call the location to confirm that they had gas cars, I was instead connected to a random call center. The call center provided with me with a number to contact this location which only routed me back to the same call center. At this center I spoke to another agent who confirmed to me that they had gas vehicles available. I reserved one and caught a ride 45 minutes away to their location. When I arrived I waited in line for half an hour only to be told that, contrary to what I'd be told on the phone and what was represented in the app, they only have electric cars available. What a ridiculous way to run a business. Colossal waste of my time and bad customer service. Nobody at this business has an idea what's going on
July 03 · Daniel Moore
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