Enterprise Rent-A-Car Introduce
For residents and visitors in Arizona, securing reliable, high-quality transportation is essential for navigating the expansive Valley of the Sun and embarking on road trips to destinations like the Grand Canyon or Flagstaff. The Enterprise Rent-A-Car location at 1215 W Broadway Rd in Mesa stands out as a prime choice, combining the extensive resources of a leading national brand with a commitment to exceptional, personalized local customer service. This branch serves as a versatile hub for Mesa and the entire East Valley, providing solutions ranging from quick replacement vehicles after an accident to spacious vans for large group travel.
What truly sets this location apart is its dedication to the community and an unwavering focus on the customer experience. The branch proudly identifies as women-owned, contributing to the diversity of successful local businesses in Mesa. Furthermore, based on real customer feedback, the staff—including key figures like the Assistant Manager Shaelyn and veteran team members like Tyler—consistently go the extra mile. Customers frequently praise the team’s ability to accommodate "walk-in" requests and their genuine, pleasant approach, highlighting a commitment to treating every renter like their number one customer. This emphasis on human-centered service ensures that the process, often seen as a chore, becomes a pleasant and hassle-free part of your travel or recovery plan.
With a fleet that encompasses everything from fuel-efficient compact cars to full-size passenger vans and SUVs, the Mesa Broadway Road branch is equipped to handle virtually any personal or business transportation need, ensuring Arizonans can always find the right fit for their journey.
The Enterprise Rent-A-Car location is conveniently situated in Mesa, making it easily accessible for a significant portion of the Phoenix metropolitan area's population. This "home city" location focuses heavily on local renters needing vehicles for insurance replacements, mechanical repairs, or local leisure travel.
The specific address is: 1215 W Broadway Rd, Mesa, AZ 85202, USA.
Strategically positioned near major thoroughfares, the branch allows for quick access whether you are traveling from Tempe, Chandler, or other surrounding East Valley cities. Its accessible location helps local users bypass the often-higher rates and complexity of airport-based rentals. The standard operating hours are convenient for most renters, though customers should note that After-Hours Returns are typically unavailable at this specific branch.
A critical feature of this professional establishment is its dedication to physical accessibility:
- The location provides a Wheelchair accessible entrance, ensuring smooth entry for all customers, regardless of mobility needs.
- Dedicated Wheelchair accessible parking lot spaces are available, allowing for easy and safe vehicle pickup and drop-off.
These features demonstrate Enterprise’s commitment to providing an inclusive service experience for all Arizona residents.
As a dual Car rental agency and Van rental agency, the Mesa Broadway Road Enterprise provides an exceptionally diverse fleet designed to meet a wide array of personal and commercial needs across Arizona.
- Standard and Economy Car Rentals: Fuel-efficient compact cars, midsize, and full-size sedans are available for daily commuting, insurance replacement, and short leisure trips around the Valley.
- SUV and Truck Rentals: A selection of SUVs, including crossover and full-size models, provides capacity for families and better handling for journeys into Arizona’s varied terrain, from the desert floor to mountain roads. Pickup trucks are also available for light hauling needs.
- Minivan and Passenger Van Rentals: Specializing in both 7-passenger minivans (like the Chrysler Pacifica or similar) and large 12- and 15-passenger vans (like the Ford Transit or similar), catering perfectly to church groups, sports teams, large family vacations, and corporate travel.
- Van Rental Agency Focus: The specific designation as a Van rental agency highlights their specialization and readiness to accommodate groups requiring high-capacity vehicles, which is vital for Arizona excursions.
- Customer Pick-Up Service: Enterprise is well-known for offering a "We'll Pick You Up" service at non-airport locations, a massive convenience for local renters needing transportation to the rental office itself.
- Insurance Replacements: Their core competency lies in handling insurance-related rentals, simplifying the process for Arizona residents whose personal vehicle is undergoing repairs.
The experience at the Mesa W Broadway Rd location is enhanced by several features that add value, convenience, and a commitment to the community.
- Active Military Discounts: In a state with a large active and veteran military presence, the offer of Active military discounts is a significant highlight, providing savings for those who serve or have served and their families.
- Women-Owned Identification: The fact that the business Identifies as women-owned is a point of distinction, often indicating a commitment to diverse leadership and community engagement.
- Flexible Payment Options: The location accepts major Credit cards, Debit cards, and supports modern NFC mobile payments, providing multiple ways for customers to pay for their rental and security deposit.
- High-Quality Customer Service: Numerous customer reviews specifically call out staff members for their helpfulness, pleasant demeanor, and willingness to accommodate situations like last-minute "walk-in" rentals.
- Accessible Facilities: The provision of a Wheelchair accessible entrance and parking ensures the facility is ready to serve all members of the community without hindrance.
- Roadside Assistance: Enterprise rentals typically include 24/7 Roadside Assistance, offering peace of mind for long drives across Arizona’s diverse and sometimes remote landscape.
Reaching the Enterprise Rent-A-Car team in Mesa for reservations, inquiries, or vehicle availability is straightforward using the following local contact details:
Address: 1215 W Broadway Rd, Mesa, AZ 85202, USA
Phone: (480) 964-4559
Mobile Phone: +1 480-964-4559
Choosing the Enterprise Rent-A-Car branch on W Broadway Rd is an excellent decision for any Arizona local or traveler prioritizing convenience, flexibility, and genuinely exceptional service. Unlike large, impersonal airport branches, this "home city" location excels in personalized customer care, a fact repeatedly confirmed by customer reviews praising the staff’s attentiveness and willingness to assist, even without a prior reservation. The testimonials regarding the staff demonstrate a team that is dedicated to easing the often-stressful process of renting a car, whether it’s for a family emergency or a meticulously planned vacation.
The combination of being a proudly women-owned business and offering valuable Active military discounts shows a deep connection and commitment to serving key segments of the Arizona community. Furthermore, the modern payment options—including Credit cards, Debit cards, and NFC mobile payments—offer the ultimate financial flexibility, making it easier for renters to complete their transaction without needing to rely solely on credit. This branch provides the robust fleet and reliability expected from a national leader while delivering a level of local, friendly service that makes all the difference in the Valley of the Sun. For a reliable vehicle backed by a truly helpful team, this Mesa location is highly recommended.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1215 W Broadway Rd, Mesa, AZ 85202, USA
Enterprise Rent-A-Car Reviews
insurancemanagernameteamSUVphonegentlemanemployeechargedrespect
★ 5★ 4★ 3★ 2★ 1The staff here is great,and the Assistant Manager Shaelyn is fantastic. They never fail I'm getting me into a car even though most times I'm just a walk in no reservation. They treat you the way customer service should be and I'm turn that makes for a very pleasant experience. I would recommend Enterprise to anyone who needs a car rental, this location to me is the best. Thank you all for taking care of me once again.
October 03 · Leon MoskowitzThe only person I know by name here is Tyler. Not that he's the only person I have ever had the privilege of dealing with here but I remember the people who will always go the extra mile or two making sure you're outfitted with a vehicle that serves you well during your entire rental time. This time was no different and the customer service skills this guy possesses are to be envious of. He's in the position he's in because he deserves to be and I can't think of anyone in my 20 years of renting cars could replace him. For this, I thank you & your entire staff for doing what you seem to enjoy so much! See you in the near future for another rental Enterprise. I might not be your #1 customer but feel that way when I walk in your door as well as the staff who take care of the vehicles. Thank you.
April 25 · Chris GriffithsI was renting from this Enterprise location for the first time this last weekend and the staff there were awesome. They helped me with the right SUV I needed when my Ford Escape was being worked on and the service was great. I will definitely rent from there again when needed. Thank you Shaun, Atem, Shaelyn, and Jesse very much for the help you all gave me.
October 08 · Michael GranizoI want to take a moment to sincerely thank the amazing team at your Mesa West branch. While my car was in the shop, the Enterprise manager personally picked me up so I wouldn't wait and be able to make my appointment something I didn't expect but deeply appreciated. From the moment I arrived, every employee I interacted with went above and beyond. They helped me carry my things and treated me with such genuine kindness and respect.I have rented cars many times before, but I have never felt so welcomed or taken care of by a rental company. The team truly embodied what outstanding customer service should look like.Thank you all for your kindness, professionalism, and for showing that great service still exists. You made a lasting impression, and I will absolutely be recommending this location to others.
September 06 · Reem II recently rented a car through Enterprise and had such a positive experience thanks to Shelby and Shaun. From start to finish, they made the process easy, quick, and stress-free. Shelby was extremely helpful in walking me through my options and making sure I got into the right vehicle for my needs, while Shaun went above and beyond to ensure everything was ready to go. Both were professional, friendly, and genuinely cared about providing excellent customer service. It made the entire rental experience smooth and enjoyable—I’ll definitely be coming back and recommending this location to others.
September 03 · adrian nunez
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