Hertz Car Rental Introduce
For residents and businesses in Essex, Morris, and Passaic Counties, the Hertz Car Rental location in Fairfield, NJ, offers a highly accessible and diverse fleet for all transportation needs. Positioned conveniently in North Jersey, this neighborhood branch on Clinton Road serves as a practical alternative to the major airport locations, allowing local users to quickly pick up and drop off a vehicle with minimal hassle. Whether your plans involve commuting to Manhattan, exploring the picturesque landscapes of the Garden State, or handling moving/commercial logistics, the Fairfield Hertz office is equipped to assist.
As a leading Car rental agency, Hertz is recognized for its broad selection of vehicles, ranging from economical compact models ideal for saving on gas to spacious SUVs and premium cars for enhanced comfort. Crucially, this location also supports local businesses and residents with specialized vehicles, specifically offering Cargo Van Rental services for larger transport needs. This dual focus ensures that both personal travel and essential utility requirements are met with a single, reliable provider.
This article provides an in-depth, factual look at the services, accessibility, and unique features of the 113 Clinton Rd, Fairfield, NJ location, helping local customers make an informed and efficient rental decision.
The Hertz Fairfield office is strategically located to serve the surrounding suburban communities, offering easy access via major regional roads and highways. Its placement as a local, "neighborhood" branch is a significant convenience for renters who do not require airport pickup or drop-off.
Contact Information:
- Address: 113 Clinton Rd, Fairfield, NJ 07004, USA
- Phone: (973) 244-0896
- Mobile Phone: +1 973-244-0896
Operating Hours:
The office maintains consistent hours designed to accommodate the typical working week:
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
The rental process is supported by Onsite services, meaning all transactions, vehicle inspections, and customer support are handled directly at the branch. Customers should note that, according to general operating standards and local hours, the branch is typically closed on Sundays, and any after-hours returns should be arranged or confirmed according to specific store policies to avoid unexpected issues.
Accessibility Features:
Hertz in Fairfield is committed to accommodating all customers by ensuring physical accessibility at the facility:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The Hertz Fairfield branch offers an extensive range of rental products, ensuring a vehicle is available for almost any purpose, from a quick weekend getaway to a temporary replacement car.
The core services include:
- Standard Car Rentals: A wide selection is typically available across various classes, including Economy cars (like the Chevrolet Spark, often the most popular choice for fuel efficiency), Compact, Mid-size, Full-size Sedans, and a selection of SUVs for larger families or rougher terrain.
- Cargo Van Rental: A crucial offering for local businesses, home movers, or those requiring transport for large items. The Cargo Van Rental service provides utility vehicles—such as a RAM Promaster or Ford Transit—essential for tasks that exceed the capacity of a standard passenger vehicle.
- Specialty and Premium Vehicles: Subject to availability, the fleet may include luxury vehicles or specialty collections (e.g., Dream Cars, Adrenaline Cars) for those looking for an upgraded driving experience for a special occasion.
- Gold Plus Rewards Program: Enrolment in the Hertz loyalty program provides members with accelerated service at the counter, allowing for a faster check-out and return process.
- Long-Term Rentals: Options for monthly or extended rentals are available for corporate clients, replacement rentals, or long-term travel plans within the New Jersey and Tri-State area.
- Insurance and Protection Products: Customers have the option to purchase various protection plans, such as Collision Damage Waiver (CDW), Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI) at the rental counter, though checking existing personal auto insurance or credit card coverage beforehand is always recommended.
Hertz in Fairfield provides a number of distinct features and benefits aimed at specific customer segments and general convenience.
Key highlights include:
- Active Military Discounts: The branch honors active military personnel with special rate discounts, offering significant savings as a token of appreciation for their service.
- Variety of Car Classes: The ability to reserve vehicles across multiple categories, from the economical Chevrolet Spark to spacious SUVs and specialized cargo vans, ensures diverse customer needs are met.
- Acceptance of Credit and Debit Cards: Both major credit cards and debit cards are accepted forms of payment. However, local New Jersey renters should be aware of specific regional restrictions (see 'What is Worth Choosing' below) regarding debit card usage at the time of pickup for qualification purposes.
- Membership Benefits (AAA and Gold Plus Rewards): AAA members often qualify for exclusive discounts, free use of child safety seats, and free unlimited mileage on most rentals. Gold Plus Rewards members benefit from expedited service.
- Onsite Service: All services are provided right at the location, ensuring a dedicated team is available to assist with vehicle selection, paperwork, and any immediate concerns.
The Hertz Fairfield location is an excellent choice for North Jersey renters looking for a major brand with a dependable fleet and the specific utility of Cargo Van Rental options. Its convenience as a neighborhood branch, coupled with benefits like the Active Military Discount, makes it a strong contender for local vehicle needs.
However, potential renters in New Jersey must proceed with a clear understanding of the full rental process, particularly in light of strict regional policies and customer feedback:
- Crucial Debit Card Restriction: Customers intending to use a debit card for qualification at the time of pickup must be aware of Hertz's policy regarding the New York Metropolitan Tri-State Area (NY, NJ, CT). In this region, debit cards are generally not accepted at the outset of a rental to qualify for a vehicle, with few exceptions (e.g., pre-existing Gold Plus Rewards profiles, Insurance Replacement rentals). Most local renters will require a major credit card in their name for the deposit and initial authorization hold. Debit cards are typically only accepted for the final payment upon return. Always confirm this policy before booking.
- The Importance of Timeliness and Inventory: Customer reviews highlight severe challenges with vehicle availability, even with a confirmed reservation time. It is vital to call ahead and confirm the status of your reserved vehicle type before arrival. The unfortunate experience of delayed or cancelled reservations due to lack of available cars at the reserved time underscores the need for customer preparation and backup plans.
- Verifying All Rental Terms: Inconsistent information provided by staff, particularly regarding early returns and associated charges, is a reported issue. If you plan to return a vehicle before the contract end date, you must obtain written documentation or a verifiable email from a manager confirming any refund or charge adjustment to avoid unexpected fees, such as the reported unauthorized $52 charge and billing for unused days.
- Service Environment: Feedback concerning the physical environment and the demeanor of some staff suggests an inconsistent customer service experience. Renters should maintain detailed records, politely insist on clear policy explanations, and be prepared to escalate service issues to Hertz corporate customer relations if local resolution is unsuccessful.
In conclusion, Hertz Fairfield provides the fleet and brand reliability expected, especially with the niche offering of cargo vans. By adhering strictly to the required payment credentials and carefully verifying all terms and conditions with the staff, New Jersey renters can maximize the convenience and savings offered by this local branch.
***
For reservations, questions regarding vehicle availability, or specific policy clarifications, please use the following direct contact information:
Address:
113 Clinton Rd, Fairfield, NJ 07004, USA
Phone:
(973) 244-0896
Mobile Phone:
+1 973-244-0896
Hertz Car Rental Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental Photos




Hertz Car Rental Location
Hertz Car Rental Reviews
pricecredit cardSUVmanagerdebit cardbox truckvacuumlockerjulybook
★ 5★ 4★ 3★ 2★ 1HORRIBLE!!!!!!!!!!!!! Long story short...had a reservation for pick-up at 9AM, arrived by 9:15. Was told there were no cars, said they were on their way but wasn't sure when they were coming in. Non-apologetic, no empathy, no sense or urgency for resolution and very passive aggressive. Office was dirty (waiting area table had a newspaper from July 7th on it still, current date was Sept 23rd) and it reeked of weed. "Manager" on a power trip cancelled my reservation.Was able to book a reservation with Enterprise and was on the road in less then 30 minutes. Had a great experience with Enterprise. Second bad one with Hertz at this location (amongst others)... will never use Hertz again. Turning in my presidents circle membership.
September 26 · Joseph D'AngeloI booked a rental car from Monday, July 21 to Monday, July 28. However, I completed my work early and called the rental office on Friday, July 25 to ask if I would receive a refund for the unused days if I returned the car early. I was told yes, and when I asked if it was okay to return the car after business hours, I was again assured it was not a problem and that I’d still receive a refund for the remaining days.I returned the car on Friday, July 25 as agreed. Despite this, I was charged for all 7 days, and to make matters worse, there was an additional $52 charge with no explanation.When I visited the rental location to resolve the issue, the staff simply said “it is what it is” and offered no assistance. I then called customer service, but they couldn’t explain the extra charges either.This has been an extremely frustrating experience. The lack of accountability, poor communication, and zero customer support are unacceptable. I will never use Hertz again, and I strongly advise others to be cautious.NEVER USE HERTZ CAR RENTALS GO TO ENTERPRISE
July 29 · tarun aminTerrible experience with customer service! I rent vehicles all the time, but on this particular Hertz location, I had the worst experience where i felt they don't want to keep new customers and the way they treat the customers is like we are begging for cars or we are getting them for free. I booked the vehicle online i paid with my credit card ahead of time, but put my husband as the driver. So he went to pick the vehicle up and gave him my credit card and ID, but because of the credit card that had my name the lady would not help him or even hear him out and she totally ignored him and went outside to vacuum a vehicle and left my husband waiting instead of trying to help him. He called me so I had to rush to the place took an uber because i really needed the vehicle that day so i had no choice but to go there so she can release the vehicle. But this is not all. Once i got there she already had canceled my online reservation and did a new one herself she didn't explain anything to me just that she needed my presence to match my credit card. I did get the vehicle, but at the time of return i got there less than an hour late, usually there is a grace period to return vehicles but this place didn't even try to help us and charged us for an hour extra on top of the weekend rental. I also forgot to use my ez-pass account when going thru tolls and i asked if she can help me to put any tolls on my acct and she said again very rude NO, and that i will be charged $10 extra for each toll used plus the toll charge. Again the worst part is that she talk to customers like we did something so wrong and made us feel they don't want us as customers. I will never go to this Hertz location/place again! That was my first and last time there.
July 28 · Sandra BravoI had an excellent experience with Hertz thanks to the outstanding service provided by Josh Abuzid and his manager, Mavel. From start to finish, both were incredibly professional, courteous, and helpful.Josh went above and beyond to ensure I had everything I needed and made the rental process smooth and stress-free. His attention to detail and friendly demeanor truly stood out.Mavel, the manager, was equally impressive, supportive, knowledgeable, and clearly committed to maintaining a high standard of customer service. It's clear that this team takes pride in their work and genuinely cares about their customers.Thank you, Josh and Mavel, for making my experience with Hertz such a positive one. I’ll definitely be returning and recommending this location to others.
September 16 · Zeina MackieI had a rental today 9/3 and as I'm about to get the car(Nissan Altima) to find out that rep was unable to offer it needs as an oil change is needed. No cars were offered to wait till 10 am for cars to come back. Came back at 10 am ...no cars.they wanted to offer the last electric car been charging from the night beofre and did not pass 50% or ..get this a boxed moving truck or an Amazon truck!!!! They claim no other location has other cars. Ironically they had a Lincoln SUV ,but did not offer to compensate for the mishap and shortage...but wait...they were willing to offer it to me as an upgrade for $400...the nerve and shame on this manager!!!!@#@#I'm filing a compliant with the BBB for these type of practices..definitely do not recommend..rent on your own risk.
September 03 · M. Ramadan
More Car Rental Near Me
Rent-A-Wreck0.0 (0 reviews)347 Changebridge Rd, Montville, NJ 07058, USA
Avis Car Rental3.0 (169 reviews)105 Bloomfield Ave, Caldwell, NJ 07006, USA
Budget Car Rental3.0 (109 reviews)105 Bloomfield Ave, Caldwell, NJ 07006, USA
Quick Auto Rental0.0 (0 reviews)55 Bloomfield Ave, Caldwell, NJ 07006, USA
Free Newark LLC0.0 (0 reviews)155 Willowbrook Blvd Suite 110 #3450, Wayne, NJ 07470, USA
Enterprise Rent-A-Car4.0 (260 reviews)701 Bloomfield Ave, Verona, NJ 07044, USA
Echo Medical Transportation4.0 (8 reviews)234 Main St, Lincoln Park, NJ 07035, USA
Enterprise Rent-A-Car4.0 (324 reviews)118 Baldwin Rd, Parsippany-Troy Hills, NJ 07054, USA
Avis Car Rental2.0 (59 reviews)1105 US-202, Wayne, NJ 07470, USA
Budget Car Rental2.0 (67 reviews)1105 NJ-23, Wayne, NJ 07470, USA
C.C. Rental4.0 (20 reviews)1241 NJ-23, Wayne, NJ 07470, USA
Enterprise Rent-A-Car4.0 (205 reviews)389 NJ-10, East Hanover, NJ 07936, USA
Categories
Top Visited Sites
Boss Transport & Family Services4.0 (82 reviews)
Hertz Car Rental - Pittsburgh - Pittsburgh International Airport (PIT)3.0 (787 reviews)
Enterprise Rent-A-Car4.0 (100 reviews)
Enterprise Rent-A-Car4.0 (102 reviews)
Hertz Car Rental - Baltimore - Reisterstown Road2.0 (109 reviews)
Enterprise Rent-A-Car4.0 (410 reviews)Trending Car Rental Blog Posts
How to Plan a Multi-Stop Road Trip with a Rental Car and Stay Within Your Budget
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
What Happens When the Rental Car Company Cancels Your Reservation
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Choose the Best Rental Car Based on Your Itinerary Length & Driving Distance
