Avis Car Rental Introduce
For residents and visitors in the West Essex area of New Jersey, securing reliable and convenient vehicle rental is essential, whether for a local weekend trip, a family vacation, or business travel. Located right on a major thoroughfare, the Avis Car Rental location in Caldwell, NJ, serves as a key local provider for all your temporary transportation needs, from compact cars for quick errands to spacious vans for group travel.
This neighborhood location focuses on providing easy access to a diverse fleet, backed by the global reputation of a major brand. Customers in the New Jersey region have come to rely on local branches like this one for professional service, though experiences can sometimes vary, as is the case with any service-oriented business. The Caldwell branch offers a critical convenience factor for those who prefer not to travel to a busy airport location just to pick up a rental car.
The Avis Car Rental agency is positioned conveniently in the heart of Caldwell, making it a highly accessible choice for many commuters and residents across Essex County. Its location on a main road provides straightforward access for drop-offs and pick-ups.
- Address: 105 Bloomfield Ave, Caldwell, NJ 07006, USA
- Geographic Accessibility: Situated directly on Bloomfield Avenue, a primary east-west road through this part of North Jersey, the location is easy to reach from neighboring towns such as West Caldwell, Verona, and Montclair. It is noted to be across from Caldwell University, which acts as a well-known local landmark.
- Operating Hours: While always subject to change, the standard operating hours generally provide wide flexibility for local users:
- Monday – Friday: 7:30 AM – 6:00 PM
- Saturday: 8:00 AM – 2:00 PM
- Sunday: 8:00 AM – 2:00 PM
Customers are always encouraged to confirm hours, especially on major holidays, as they are often adjusted.
- Physical Accessibility: The location strives to be welcoming to all customers, featuring a wheelchair accessible entrance and designated wheelchair accessible parking lot.
As both a general car rental agency and a van rental agency, this Avis location offers a wide spectrum of vehicles and rental options designed to meet various customer requirements, whether for personal or business use. Based on the fleet types generally offered by Avis, you can expect the following categories, though specific makes and models are subject to local availability:
- Diverse Car Fleet: Includes options from economical Compact and Intermediate cars (like a Kia Soul or Toyota Corolla) for fuel efficiency, to Full-Size sedans (like a Toyota Camry) for comfort.
- Specialty Vehicle Classes: This often includes SUVs (Standard and Full-Size, such as a Ford Edge or Ford Expedition) suitable for family trips, Minivans (like a Chrysler Pacifica) for larger groups, and sometimes even Premium or Luxury vehicles for special occasions.
- Van Rental: The agency is specifically noted to offer van rentals, which may include Minivans, as well as larger 12-Passenger and 15-Passenger vans, ideal for moving teams, church groups, or large family gatherings around New Jersey and beyond.
- One-Way Rentals: For those planning a longer journey or needing to drop off the vehicle at a different location, one-way rentals are a standard offering within the Avis network.
- Long-Term Rentals: Options for monthly or extended-period rentals are available for those with ongoing transportation needs.
- Pick-up Service: Some neighborhood locations, including this one, may offer a free local pick-up service. Customers should call the location directly to confirm availability and set up this service.
The Caldwell Avis branch provides several key features to enhance the rental experience for its New Jersey clientele:
- Payment Flexibility: The location accepts major Credit Cards for rental reservations and final payment. Importantly, Debit Cards are also accepted, which is a key convenience for many users, though specific rules and requirements often apply, including presenting proof of address and potentially being subject to a credit check and a security hold. Customers planning to use a debit card should always confirm the exact policy for non-airport rentals in Northern/Central NJ with the location beforehand.
- Active Military Discounts: A notable highlight is the availability of discounts for active military personnel, showing appreciation for service members and offering value-added savings.
- Wheelchair Accessibility: The premises feature a wheelchair accessible entrance and parking lot, ensuring ease of access for customers with mobility considerations.
- Local Service Focus: Being a neighborhood location, customers often appreciate the personalized, one-on-one attention compared to the high-volume environment of an airport counter. As evidenced by customer feedback, some staff members, like a praised employee named Kevin, are known to offer "exceptional customer service," "going above and beyond" to ensure a positive and professional rental process.
For reservations, inquiries, or to arrange a local pick-up service, you can reach the Avis Car Rental in Caldwell, NJ, directly:
- Address: 105 Bloomfield Ave, Caldwell, NJ 07006, USA
- Phone: (973) 228-1315
- Mobile Phone: +1 973-228-1315
When selecting a car rental service in the New Jersey area, the Caldwell Avis Car Rental location stands out primarily for its local convenience and accessibility, avoiding the congestion and higher rates often associated with airport rentals. This branch is an excellent choice for Caldwell residents needing a replacement vehicle after an accident, those requiring a van for a local move, or business travelers seeking to pick up a car quickly in the suburban setting.
The positive customer feedback highlights the potential for professional and genuinely helpful service, exemplified by staff members who prioritize making the rental process "smooth and stress-free." The availability of specific features like active military discounts and wheelchair accessibility further enhances its appeal to a broader segment of the community.
However, potential renters should also be aware of the importance of conducting their own thorough inspection of the vehicle before leaving the lot. One customer review mentioned a concerning experience involving a rental car with dangerously bald tires, an issue that underscores the necessity of checking vehicle safety features and immediately addressing any mechanical concerns with the staff. While this isolated complaint is serious and points to an area needing internal attention—especially regarding safety and prompt, fair customer service resolution—the overall value proposition remains strong for its convenience and the reported excellence of some team members. Choosing this local spot means opting for ease of access and the potential for a friendly, professional service experience, but always remember to prioritize safety by performing a detailed pre-rental check.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
105 Bloomfield Ave, Caldwell, NJ 07006, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Highly recommend this rental location!Kevin provided exceptional customer service—he's young, respectful, kind, patient, and incredibly professional. He went above and beyond to ensure I got the best car available and made the entire process smooth and stress-free. It's clear he takes pride in his work and genuinely cares about helping customers.Keep up the amazing work, Kevin!We need more people like you—your dedication and excellence truly stand out!
September 01 · Silvana ScherrerCompletely Unsafe Rental and Horrible Customer ServiceI recently rented a vehicle from the Avis location in Caldwell, NJ, and it was one of the most dangerous and frustrating experiences I’ve ever had with a rental company.After driving for over four hours, I discovered that the car had dangerously bald tires on both sides, with exposed threads. This vehicle should have never been rented out in the first place, as it posed a serious safety risk. The representative at this location barely conducted an inspection—taking about one minute before handing me the keys—and her demeanor was anything but professional or hospitable.When I called Avis customer service to report the issue and request a swap for a safe vehicle, I was told I would be charged $600! That’s right—Avis expected me to pay extra to replace a car they never should have rented in the first place. This is absolutely unacceptable for a company that relies on customers for its business.With so many other rental options in the area, I expected better standards, better service, and, at the very least, a basic level of concern for customer safety. Clearly, that is not what Avis provides. I will never rent from this location again, and I will be warning others to stay far away.Do yourself a favor—rent from a company that actually cares about its customers’ safety. Avoid this place at all costs.
February 16 · Samantha KNo complaints rented a full size SUV service was friendly and quick. I needed a car fast because rental from Enterprise had no SUV available so I looked around the area for another option and came across this Avis. Prior reviews weren’t great decided to take a chance and was impressed with the new fleet and the service. Will come back.
August 17 · Jeff PSheila was am excellent service person. As was the other gentleman there. Both were pleasant and very helpful in my pickup and drop off. I rent at this location regularly and always get a clean well maintained vehicle. Most times my upgrade is more than I expect.
June 04 · Lana NguyenHorrible experience at this location. The staff is very rude and unprofessional. They make you feel very uncomfortable about your method of payment or if your credit doesn’t get approved. They talk down to customers and make everyone feel so horrible. This place needs more professional staff, especially the black lady and lady with red hair. Worst car rental location I’ve been to.
May 17 · Omar Elsherif
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