Hertz

- 1554 Stillwell Ave, Bronx, NY 10461

For New York residents, having a reliable and convenient car rental agency close to home is a necessity, whether you are planning a weekend escape from the city, need a temporary vehicle while yours is in the shop, or require a specialty vehicle for business or moving. Hertz Car Rental on Stillwell Avenue in The Bronx stands out as a full-service rental agency that combines the resources of a global brand with a focus on local customer needs. This neighborhood location provides a comprehensive array of vehicles, from economical compact cars perfect for navigating city traffic to larger SUVs for family trips and specialized cargo vans for moving or business logistics.

As a major car rental agency, Hertz offers the assurance of a professional, structured process. Customers report that when the fleet is fully available, the booking and return procedures are handled with great efficiency and politeness, making the experience stress-free. The company has invested heavily in modernizing its fleet, which includes a notable push toward Electric Vehicles (EVs). While this commitment to sustainability is appreciated by many, users should be aware that certain car classes, such as the 'Manager's Special,' may frequently feature an EV, which may require new users to learn about charging logistics. However, for those interested in trying out an EV for their New York trip, this is an excellent opportunity to rent a modern, clean, and well-maintained vehicle.

The agency's commitment to customer satisfaction is evident in the positive feedback regarding staff interactions. Employees are often described as being polite, respectful, and clear in explaining rental agreements and procedures. This professional approach ensures that even when the rental process involves a temporary inconvenience, such as waiting for a car return or navigating the logistics of an EV charge, the core service experience remains positive and professional. This local Bronx branch maintains the high standards expected of the internationally recognized Hertz name, adapting its services to suit the dynamic and diverse needs of the New York metropolitan area.

The facility demonstrates a commitment to inclusive service by offering a Wheelchair accessible entrance, a vital feature that ensures all customers, regardless of mobility level, can access the rental office conveniently. While specific parking information for non-renting customers is not detailed, as an on-site service location, the primary focus is on the efficient staging and dispatch of rental vehicles. Customers should always plan their arrival and departure to account for the typical urban environment of The Bronx. The office is designed for streamlined pick-up and drop-off, prioritizing the core rental transaction.

• Standard Passenger Vehicle Rentals: A wide selection of vehicles, including compact cars (like the Mazda 3 4-door, often noted as the most popular car type), mid-size sedans, and SUVs (such as the Nissan Rogue), suitable for both city and highway driving.
• Electric Vehicle (EV) Rentals: A growing focus on modern electric cars, often featured in the 'Manager's Special' category, allowing customers to experience zero-emission driving.
• Cargo Van Rental: Providing practical, utility vehicles essential for moving, transporting large items for personal projects, or supporting local business logistics.
• Onsite Services: All rental transactions, including pick-up and return, are handled directly at the Stillwell Ave location, offering a single, convenient point of service.
• Flexible Payment Options: Accepting various payment methods for ease of transaction, including major Credit cards and Debit cards.
• Optional Insurance and Protection Products: Offering various protection options, such as Liability Insurance Supplement (LIS) and Loss Damage Waiver (LDW), to provide renters with peace of mind.

• Active Military Discounts: A significant highlight is the availability of discounts for active military personnel, recognizing and rewarding their service with savings on rental rates.
• Known for Outstanding Customer Service: Numerous customer reviews praise the counter staff for their professionalism, politeness, and efficiency in handling the rental process, from clear explanation of terms to quick invoice delivery upon return.
• Seamless Digital Integration: The process is streamlined by modern technology; for example, invoices are often delivered directly to the customer's email within minutes of the car being dropped off.
• Commitment to Vehicle Cleanliness: Customers consistently report that rental cars, including specialty vehicles like EVs, are delivered in a "spotless" condition, reflecting high standards of maintenance and preparation.
• Wheelchair Accessibility: The Wheelchair accessible entrance ensures the facility is easily navigable for all members of the community.
• Extending Rental Periods: The team is noted for its flexibility in accommodating requests to extend rental periods when possible, indicating a customer-first approach to scheduling.

Address: 1554 Stillwell Ave, Bronx, NY 10461, USA
Phone: (718) 918-2773
Mobile Phone: +1 718-918-2773

First, the on-site services and Wheelchair accessible entrance make the administrative part of the rental as smooth as possible for every customer. Second, the diversity of the fleet, particularly the availability of Cargo Van Rental and the option to rent a modern Electric Vehicle, ensures that both personal travel and utility needs are well covered. While availability can fluctuate—a common challenge at any high-demand city location—the efficiency of the staff in processing returns and preparing vehicles is a clear highlight.

Finally, the combination of professional staff, clear communication, and financial benefits like Active military discounts solidify this branch’s standing as a preferred local car rental option in The Bronx. Customers who plan ahead, especially for weekend reservations, will find the Hertz Stillwell Ave team ready to deliver a clean, well-maintained vehicle and an overall positive rental experience, making it a reliable choice for residents navigating the city and beyond.

Hertz

1554 Stillwell Ave, Bronx, NY 10461, USA