Enterprise Rent-A-Car Introduce
For residents across the Bronx, Queens, and surrounding areas of New York, the need for a reliable rental vehicle is a frequent necessity. Whether it's securing a spacious van for a move, finding a temporary car replacement while yours is in the body shop, or simply planning a weekend getaway outside the five boroughs, local car rental services are essential. The Enterprise Rent-A-Car location at 1964 Eastchester Road is a key provider in the Bronx, offering a convenient, neighborhood-based solution for all your mobility needs.
As part of a globally recognized brand, this particular branch delivers the extensive fleet selection and professional policies expected from Enterprise. However, it also operates with a distinct local identity and commitment, notably identifying as a women-owned business. This distinction speaks to a deep dedication to community values and diverse business representation in the competitive New York market. The location aims to provide a reliable, efficient, and locally focused service, catering to the unique, fast-paced demands of a New York City customer.
It is important for local users to note that, as with any high-demand service in a bustling area like the Bronx, customer experiences can vary. While one customer highlights 'excellent' service and the suitability of the vehicles, other feedback mentions instances of long wait times despite confirmed reservations and a perceived lack of attention from some staff. This variation underscores the importance of planning and calling ahead—a smart practice for any New Yorker to ensure the smoothest rental transaction, especially during peak hours or holidays. The facility strives to balance high demand with quality service, a constant challenge in the metropolitan region.
The agency’s dual classification as both a Car rental agency and a Van rental agency means it provides versatility beyond the standard sedan. This is a crucial feature for many New Yorkers who frequently require larger vehicles for apartment moves, family trips, or commercial purposes. With on-site parking and accessible features, the 1964 Eastchester Road location is physically designed for convenience, aiming to streamline the often-cumbersome process of renting a car in the city.
The Enterprise Rent-A-Car branch is situated in a highly accessible and recognizable part of the Bronx, specifically in the Morris Park/Eastchester Road area. The exact location is:
1964 Eastchester Rd, Bronx, NY 10461, USA.
For New York users, the location offers practical advantages for both drivers and those utilizing public transport.
- Vehicle Accessibility: The facility features dedicated On-site parking, which significantly eases the process of picking up or dropping off a rental vehicle—a major convenience in a neighborhood where street parking is difficult. Furthermore, the property provides a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the community.
- Public Transit Proximity: The 10461 zip code is generally well-served by MTA bus routes and is within a reasonable distance of subway lines, particularly the 5 and 6 trains, though a local bus connection may be required from the nearest subway station. Customers should consult a local transit map for the fastest and most efficient public transportation route to 1964 Eastchester Road.
- Geographic Convenience: Its location near major Bronx roadways makes it a practical jump-off point for travel outside of New York City, whether you are heading north into Westchester County, east to Long Island, or south toward Manhattan.
The Eastchester Road Enterprise branch offers a robust range of rental services designed to meet the diverse needs of the New York market. These services include:
- Standard Car Rentals: Offering a wide range of vehicles from economy and compact cars, ideal for city maneuvering and fuel efficiency, up to full-size sedans and SUVs for family or longer-distance travel.
- Specialty Van Rentals: Specifically categorized as a Van rental agency, the location is equipped to provide cargo vans, minivans, and passenger vans, which are essential for moving, group outings, and commercial purposes.
- Flexible Payment Acceptance: Facilitating quick and convenient transactions by accepting Credit cards, Debit cards, and modern NFC mobile payments (such as Apple Pay or Google Pay).
- Insurance and Replacement Rentals: Collaborating with insurance companies to provide temporary replacement vehicles for customers whose personal cars are undergoing repairs.
- Enterprise Plus Loyalty Program: Enrollment opportunities for the program, allowing frequent renters to earn points toward free rental days and potentially benefit from faster service options.
Several standout features enhance the offering of this specific Enterprise location, making it an attractive choice for the discerning New York customer:
- Women-Owned Business Status: The proud identification as a women-owned business supports diversity in local commerce and may appeal to customers who prioritize supporting such enterprises.
- Active Military Discounts: The agency offers specific discounts for active military personnel, a valuable benefit that shows appreciation for service members in the New York area.
- Accessibility Commitment: Providing a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that the services are available to customers with mobility challenges, a critical factor for an inclusive business.
- Convenient On-site Parking: The availability of On-site parking removes the stress of having to coordinate vehicle drop-off or pick-up with limited or distant street parking.
- Technology-Enabled Payments: Accepting NFC mobile payments for a quick, secure, and contactless checkout experience, catering to the tech-savvy New York consumer.
Customers in the New York region wishing to make a reservation, inquire about vehicle availability, or confirm policies should use the following contact details for the 1964 Eastchester Road branch:
Address: 1964 Eastchester Rd, Bronx, NY 10461, USA
Phone: (718) 931-6200
Mobile Phone: +1 718-931-6200
It is highly recommended that customers call the branch directly before arriving, especially to confirm vehicle type and availability, mitigating the risk of potential delays or disappointment as noted in some customer feedback. This is particularly important for van rentals or specific vehicle models. Operating hours are standard for a neighborhood rental location, though Saturday and Sunday hours are typically reduced.
Choosing the Enterprise Rent-A-Car at 1964 Eastchester Road is a strategic decision for the New York user looking for a balance of a major brand's resources and local convenience.
The dual offering of car and van rentals is a huge plus, meaning the location is a reliable resource whether you need a compact car for navigating city traffic or a 15-passenger van for a large family outing to the beach. The acceptance of varied payment types, including NFC mobile payments, streamlines the transaction, aligning with the metropolitan expectation of fast, efficient service. Furthermore, the commitment to accessibility, evident in the wheelchair-friendly entrance and parking, makes it a welcoming option for all community members.
While some reviews indicate potential for operational inconsistencies like long waits, the existence of overwhelmingly positive feedback regarding vehicle quality, such as the comfortable 'Jeep' rental, and excellent customer service in other instances, suggests that success is often dependent on proper pre-planning. For the New York consumer, this location offers robust features: the flexibility of a women-owned enterprise, valuable discounts for military families, and the peace of mind that comes with on-site parking and modern payment systems—all essential ingredients for a hassle-free rental experience in the Bronx. By reserving ahead and confirming details, this Enterprise branch serves as a prime, convenient option in the 10461 area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1964 Eastchester Rd, Bronx, NY 10461, USA
Enterprise Rent-A-Car Reviews
managerpick upfeecallchecklicenseinsurance companycleanemployeerep
★ 5★ 4★ 3★ 2★ 1Customer service was excellent, everyone was ready to help. If you qualify for this jeep 😂 get it, you’ll love driving it. Was suitable for me and my family.
August 05 · Shanniel WilliamsI am very disappointed in my experience today at Enterprise Rent-A-Car located on 1964 Eastchester Road Bronx, NY 10461. I had a confirmed reservation and called beforehand to ensure that the type of vehicle I was looking for was in stock. Upon my arrival, I was checked in and waited for a vehicle patiently for over an hour. Due to the long wait time and lack of assistance, I politely canceled my reservation and took my business elsewhere.The staff at this location were unprofessional and were not concerned about providing quality customer service. Most of the staff seemed to be complacent and were taking customer satisfaction for granted. I would advise anyone to visit other Enterprise locations or car rental businesses.This location should not be your first choice at all!!
September 26 · Jay MarlI always make reservations and arrange my days schedule before picking a rental from this location. No matter what time of day there is always 30 minutes to 60 minutes wait before I get my car. The staff is professional and courteous. I just don’t understand why there’s always a bunch of people waiting around for a vehicle after being checked payment collected and long wait period.
July 21 · Living- Solutions-Terrible service. Gave me a car that was not inspected thoroughly or maintained properly. Found out about the deposit when I got there for the rental. Also, asked for a utility bill once I got to the counter to pay and gave me no notice so I could bring the documentation. The interior was dirty. The car had less than half a tank of gas. A piece under the 2022 Rogue I rented came loose while driving due to the oil change not being done properly and the car not being inspected. I complained to the manager, Lou, and all he did was get an attitude and avoid accountability for their poor service. I was charged around $430 plus a deposit fee which again was not mentioned until I was paying anf picking up the car. Essentially I paid full price for a poorly maintained vehicle that did not last the full 5 days I initially booked it for.
August 05 · Davin PaigeI don’t usually leave reviews, but I have to give credit where it’s due. The branch manager, Lou, is absolutely the best! He was very professional and made my scheduled insurance pickup a smooth and stress-free process. On top of that, he was extremely welcoming and a genuine pleasure to work with. Lou is truly a delightful person, and I wish him nothing but the best in his career. Thank you, Lou!
August 21 · Andy T
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