Kiessling Administration Office

- 101 Constitution Blvd, Franklin, MA 02038

For residents across Massachusetts, particularly those in the MetroWest and surrounding communities, access to specialized and reliable transportation is more than a convenience—it is a necessity for maintaining daily life, health, and access to education. Kiessling Administration Office, located in Franklin, MA, stands as a central point for a company that has been a long-time provider of comprehensive transportation solutions, with a strong emphasis on what is known as Handicapped Transportation Service and Paratransit Transport. This is not a typical car rental agency; rather, it is the administrative and organizational heart of a major transit management company dedicated to serving public authorities, healthcare organizations, and educational institutions throughout the Commonwealth.

Kiessling Transit has built a reputation over decades in Massachusetts for managing complex transportation needs, often stepping in to fill crucial gaps in public and private transit systems. Their services cover a wide spectrum of specialized travel, from transporting students in Special Education Programs to providing daily transit for the elderly and managing large-scale college and fixed-route public transportation operations. Their primary focus, as indicated by their core service type, is ensuring that people with disabilities, seniors, and those requiring special assistance have access to safe, secure, and suitable transit options. This includes utilizing a fleet that features modern Wheelchair Accessible Vehicles and Wheelchair Vans.

The importance of a centralized administrative office in Franklin cannot be overstated. From this location, Kiessling coordinates the complex logistics required to execute their broad array of service offerings, ensuring compliance with strict state and federal regulations, managing vehicle maintenance, and scheduling the professional team of drivers and staff. For local users in Massachusetts, understanding that this high level of operational management exists is key to understanding the scope and reliability of the transportation services they contract or rely upon, whether it's a daily trip for a rehab program or a ride for medical appointments.

It is important to acknowledge that managing a high-volume, demand-response service across a dense population center like Massachusetts is a substantial logistical challenge. The provided customer feedback highlights a common point of frustration in the industry: scheduling inconsistencies. The review mentions delays ranging from 20 minutes to an hour, noting a temporary lapse in otherwise consistent service. This underscores the need for a system-wide commitment to punctuality, and for users, it emphasizes the importance of clear communication with the provider and planning for buffer time, especially for time-sensitive medical appointments. While the administrative office works to refine its system, local users should communicate their needs clearly and expect professional engagement from the team.

The Kiessling Administration Office is located in the vibrant commercial environment of Franklin, Massachusetts, providing a strategic base of operations for a company that serves a significant portion of the Commonwealth.

The administrative address is:

101 Constitution Blvd, Franklin, MA 02038, USA

This location on Constitution Boulevard is typically part of a commercial or industrial park, offering necessary space for operational management and coordination. For clients or partners who need to visit the administration office to discuss contracts, set up service agreements, or address complex transportation logistics, the facility is designed to be fully accessible, reflecting the company's core mission.

Key accessibility features at the Franklin administrative office include:

• Wheelchair Accessible Entrance: The building has a dedicated entrance that ensures smooth and barrier-free access for individuals utilizing wheelchairs or other mobility aids.
• Wheelchair Accessible Parking Lot: Designated parking spaces are available close to the entrance, providing a convenience that aligns with the company's specialization in providing transport for people with disabilities.

The accessibility of the administrative center demonstrates the company’s internal commitment to the standards it applies to its operational fleet and services throughout Massachusetts. This centralized location allows Kiessling to effectively manage its diverse operational footprint, including coordination with regional transit authorities and various institutional partners across the state.

Kiessling Administration Office manages and oversees an extensive catalog of specialized transit services for municipalities, organizations, and individuals throughout the Massachusetts region. Their focus is on high-complexity, specialized transportation logistics.

Core services offered under the Handicapped Transportation Service umbrella include:

• Non-Emergency Transit / Non-Emergency Transportation: Scheduled transport for non-critical health-related travel needs.
• Paratransit Transport: Door-to-door, demand-response service, often provided under contract to regional transit authorities (RTAs) for ADA-eligible customers.
• Wheelchair Accessible Vehicles / Wheelchair Vans: Use of a specialized fleet equipped with ramps or lifts to accommodate mobility devices.
• School Transportation & Special Education Programs: Providing secure and safe transportation for students, including those requiring specialized transit services.
• College Transportation / College Transit: Managing shuttle and route services for educational institutions.
• Fixed Route & Shuttle Bus Services: Operational management of scheduled routes for public transit service or large organizational campuses.
• Daily Rides / Daily Trip: Provision of reliable, routine transportation for individuals, including Transit For The Elderly and trips to Senior Centers.
• Ride For Medical Appointments / Access Healthcare Services: Ensuring clients can reach necessary medical care, rehabilitation, and follow-up appointments.
• Door Ride Services / Pick Up / Drop Off: Offering assisted, door-to-door service rather than simple curb-to-curb.
• Airport Shuttle & Private Car Service: Providing diverse options that include both group shuttle services and tailored private transport.
• Transit Management / Public Transportation Management: Offering consulting and full operational control for transit systems on behalf of government or private entities.
• Comprehensive Training & Driver Education: Internal programs for Operator Training and CPR/First Aid certification to ensure a high standard of professional and safe transportation.

The operational highlights of Kiessling Administration Office's transit services make them a notable provider of specialized transportation in Massachusetts. These features are critical for individuals and organizations relying on structured, accessible mobility solutions.

• Expertise in Transit Management: The company specializes in managing complex, multi-faceted transportation systems, including Fixed Route and Paratransit Transport, often under contract with major Massachusetts transit authorities.
• Diverse and Accessible Fleet: The core offering revolves around Wheelchair Accessible Vehicles and Wheelchair Vans, ensuring their fleet is equipped to handle the needs of people with disabilities.
• Broad Service Scope: Kiessling's services extend beyond medical transport to include crucial functions like School Transportation and College Transportation, demonstrating their role as a comprehensive community mobility partner.
• Commitment to Safety and Training: The inclusion of services like Comprehensive Training, CPR/First Aid, and Driver Training indicates a commitment to professional excellence and passenger safety, which is essential for transporting vulnerable populations like the elderly or those in Special Education Programs.
• Administrative Accessibility: The Franklin office itself maintains a Wheelchair Accessible Entrance and Parking Lot, upholding the company’s values of inclusion right at the corporate level.
• Door-to-Door Assistance: Services like Door Ride Services, Pick Up, and Drop Off emphasize personalized assistance, which goes a step further than basic transportation to offer true Personal Care during transit.

For general inquiries, information regarding service contracts, or to follow up on a scheduled ride managed through the Kiessling Administration Office in Franklin, Massachusetts, please use the following contact information.

• Address: 101 Constitution Blvd, Franklin, MA 02038, USA
• Phone: (508) 384-5191
• Mobile Phone: +1 508-384-5191
• Note on Scheduling: Because Kiessling often operates as a vendor for regional transit authorities (RTAs) and other organizations, users for Paratransit or Non-Emergency Transit services should typically call the booking line provided by the specific agency (e.g., GATRA, MWRTA) rather than the administrative office directly for ride scheduling. The administration office is best suited for complex inquiries, contract discussions, or managerial contact.

For organizations and individuals in Massachusetts seeking specialized transportation services, choosing a provider managed through the Kiessling Administration Office offers access to a proven Transit System with decades of experience. What makes this choice truly worthwhile is the depth of their specialization in Handicapped Transportation. This is a company that understands the intricate requirements of Non-Emergency Transit—it’s not a side business, but their core expertise.

Their ability to manage an incredibly diverse service portfolio, from School Transportation for Special Education Programs to College Transit and essential Daily Rides for the elderly, shows an unparalleled logistical capability. When choosing Kiessling, you are opting for a company that can handle the complexities of fixed routes, demand-response Paratransit Transport, and the regulatory environment of Massachusetts public transit. While the company must continuously address service reliability challenges, as noted in customer feedback, their extensive investment in resources, specialized Wheelchair Accessible Vehicles, and Comprehensive Training programs for their drivers provides a fundamental foundation of safety and accessibility that many smaller providers simply cannot match. For critical services in the Commonwealth, an experienced operational manager like Kiessling is an invaluable partner.

Kiessling Administration Office

101 Constitution Blvd, Franklin, MA 02038, USA