National Car rental

- 2091 Convention Center Concourse, College Park, GA 30337

For residents and visitors of Georgia needing reliable, efficient, and professional ground transportation, National Car Rental at the College Park hub is a highly frequented and dependable choice. This location is strategically positioned within the greater Atlanta airport area, making it a primary resource for business travelers and frequent renters who prioritize speed and convenience. National Car Rental is well-known for pioneering services that move customers quickly from the terminal to the road, bypassing traditional counter waits entirely—a significant advantage when navigating the busy Atlanta metro area.

This agency caters to a wide variety of rental needs, offering an expansive fleet that ranges from economical compact cars perfect for navigating downtown Atlanta traffic, to large SUVs and luxury vehicles suited for longer road trips across the state or high-level business travel. While the provided customer feedback highlights a common industry challenge with outsourced phone support—an issue often faced by major national brands—the local operation at the counter and lot level consistently strives for a smooth, high-quality experience, with many customers noting the efficiency and positive vehicle upgrades. Their business model is especially geared toward simplifying the process for corporate and frequent renters, positioning them as a top-tier provider in the Georgia car rental market.

The National Car Rental branch is situated in a highly advantageous spot near the Hartsfield-Jackson Atlanta International Airport (ATL), which defines its excellent accessibility for arriving travelers and local users in College Park.

• Address: 2091 Convention Center Concourse, College Park, GA 30337, USA

While the address is listed as the Convention Center Concourse, this location is effectively part of the massive Consolidated Rental Car Center (CONRAC) that serves the Atlanta airport. This setup ensures seamless access for air travelers:

• ATL SkyTrain Connection: Customers arriving at the airport terminals can easily board the ATL SkyTrain—a quick, convenient, and free automated rail system—which delivers them directly to the CONRAC facility, where National Car Rental is housed.
• Major Highway Access: The location is easily accessible for local residents in College Park and the surrounding Fulton County area via major roads like Camp Creek Parkway and Interstate 85.
• Accessibility: The facility is designed to be fully inclusive, featuring a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring that all customers can access the services comfortably.

As a major national brand, this College Park location provides a full spectrum of rental services, with a strong focus on speed and choice for their most loyal customers.

• Diverse and Expansive Fleet: The vehicle options are vast, covering virtually every type of requirement for travel across Georgia:
  • Economy, Compact, and Midsize Cars for budget-friendly trips.
  • Full Size Sedans and Premium Cars for enhanced comfort.
  • SUVs (Small, Midsize, and Full Size) for family or group travel, including models like the Chevrolet Tahoe or similar.
  • Vans, including Minivans and larger 12 or 15 Passenger Vans for large groups or specialized needs.
  • Luxury and Specialty Cars, such as BMWs, Audis, or even American Muscle Cars, for those seeking a premium driving experience.
• Emerald Club Program: The flagship loyalty program offers key benefits, including the ability to bypass the counter, select any vehicle from the Executive or Emerald Aisle, and receive free rental days.
• Flexible Payment Options: The agency accommodates modern convenience, accepting a variety of payment methods:
  • Major Credit Cards.
  • Debit Cards.
  • NFC Mobile Payments (e.g., Apple Pay, Google Pay).
• Refueling Options: Customers are provided with a choice on how to handle fuel, including prepaying for fuel, allowing the agency to refill at a determined rate, or refilling the tank themselves before returning.

The distinct operational model of National Car Rental is built around providing a streamlined and efficient service, particularly for business travelers who often fly in and out of the Georgia capital.

• The Emerald Aisle Experience: This is arguably the most significant highlight. Emerald Club members who reserve a Midsize car can proceed directly to the Emerald Aisle—an exclusive section of the lot—and choose any available vehicle from that aisle, get in, and drive off without visiting the counter. This feature significantly cuts down on rental time.
• Immediate Vehicle Upgrades: As noted by customers, the policy of allowing members to choose a vehicle from the Aisle often results in a complimentary upgrade to a larger or better-equipped vehicle than initially reserved.
• 24/7 Operation: As a key provider at a major international travel hub, the location typically operates around the clock (24/7), accommodating all incoming and outgoing flight times, which is essential for busy Georgia-based travelers and visitors alike.
• Accessibility Compliance: Full compliance with accessibility standards, including designated parking and ramped access, ensures a welcoming and accommodating experience for every customer.

For reservations, modifications, or inquiries specific to the local operation in College Park, customers can use the primary local contact information. For general customer service issues, particularly complex billing or external booking issues, the corporate phone lines should be utilized, though local customers should be aware that these general lines are often outsourced.

• Address: 2091 Convention Center Concourse, College Park, GA 30337, USA
• Local Phone: The main phone number for the CONRAC location should be used for on-site logistics and immediate vehicle needs (Note: Specific local numbers can vary; the general ATL CONRAC number is the most reliable).
• General Customer Service: National provides dedicated corporate lines for reservations and customer support, which are often the appropriate channel for resolving pre-rental or post-rental issues.

National Car Rental in College Park is the premier choice for Georgia’s frequent flyers, business people, and any traveler who places a high value on efficiency and selection. What makes this location truly shine is the Emerald Club benefit—the ability to bypass the counter and choose your vehicle from the Aisle. For professionals traveling on a tight schedule, shaving 15 to 30 minutes off the rental process by avoiding a long queue is invaluable.

While the challenges with general outsourced customer support (which are mentioned in customer feedback and are common across the industry) are a known factor, the local experience at the ATL CONRAC is designed to mitigate this by getting you into your vehicle so quickly that little interaction beyond the lot is necessary. The combination of a massive, well-maintained fleet, excellent accessibility via the SkyTrain, and a loyalty program that genuinely rewards speed and choice makes National the default, most efficient option for anyone arriving in or traveling out of the Georgia capital region. If time is money, National’s College Park location offers the fastest return on your rental investment.

National Car rental

2091 Convention Center Concourse, College Park, GA 30337, USA