National MedTrans Network Inc.

- 992 S 2nd St, Ronkonkoma, NY 11779

National MedTrans Network Inc. operates as a vital link in the New York healthcare ecosystem, focusing on the critical service of Non-Emergency Medical Transportation (NEMT). This essential type of transport is fundamental for countless individuals who require regular, reliable access to healthcare services but face mobility challenges or lack their own means of transportation. Unlike traditional car rental or taxi services, this specialized agency is built around the unique and sensitive needs of patients, ensuring safe, punctual, and appropriate travel for medical purposes.

The core business of National MedTrans Network Inc. is to manage and provide patient transportation services, which includes not only handicapped transportation but also ambulance and chauffeur services, offering a range of care levels depending on the patient’s clinical and mobility requirements. Their role is often one of a benefit management organization, partnering with various health plans and governmental entities to coordinate the logistics of patient trips, ensuring members can access covered medical services efficiently and reliably.

For the New York community, particularly those on Long Island and the greater metropolitan area, the availability of dedicated NEMT services is crucial for maintaining health and continuity of care, especially for the elderly, disabled, or those with chronic conditions. The agency's focus on essential healthcare access makes it a cornerstone of community support, though customer experiences, as publicly shared, occasionally highlight operational challenges in delivery and communication that are common in complex, high-volume logistics networks.

The physical hub for National MedTrans Network Inc. in the New York area is strategically situated in the heart of Long Island at 992 S 2nd St, Ronkonkoma, NY 11779, USA. This central Long Island location is advantageous, positioning the organization to efficiently dispatch its transportation services throughout Suffolk County, Nassau County, and potentially other areas of the New York metropolitan region, given the broad scope of NEMT operations.

Accessibility at the location is a notable feature, demonstrating the company's commitment to accommodating patients with mobility issues. The facility provides both a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This ensures that any client or affiliate needing to visit the administrative offices or the depot can do so without facing undue physical barriers. Furthermore, the availability of a Restroom on site adds to the convenience for drivers and visitors. While the Ronkonkoma location serves as the administrative and logistical base, the true accessibility of their service lies in their ability to provide door-to-door transportation, often coordinating pickups from homes, skilled nursing facilities, or hospitals across a wide service area.

The spectrum of services provided by National MedTrans Network Inc. is highly specialized, concentrating on non-emergency health-related travel. These offerings ensure that patients can keep vital appointments, promoting better health outcomes by reducing missed care opportunities.

• Handicapped Transportation Service: Provision of specialized vehicles equipped to safely transport individuals using wheelchairs, walkers, or those requiring other mobility assistance.
• Non-Emergency Medical Transportation (NEMT): Coordinated transport for covered medical services, ensuring members who lack alternative transportation can travel to and from essential appointments.
• Medical Appointments: Scheduled transportation for routine doctor appointments, specialist visits, physical therapy, and other general healthcare needs.
• Dialysis Treatments: Offering regular and reliable transport for patients who require life-sustaining dialysis on a scheduled basis.
• Patient Transportation: General non-emergency services for individuals requiring safe passage between medical facilities, residences, or other points of care.
• Ambulance service: Providing Basic Life Support (BLS) and potentially higher-level services for transfers when a patient’s condition requires medical monitoring or attention during transport.
• Chauffeur service: Utilizing standard vehicles for ambulatory patients who do not require specialized medical equipment but still need reliable, assisted transportation.
• Private Pay: Services available for individuals who choose to pay directly for their transportation needs outside of insurance or benefit plans.

The nature of National MedTrans Network Inc.’s business emphasizes logistical precision, patient care, and compliance with healthcare regulations. Their key features reflect these core priorities in the challenging NEMT sector.

• Healthcare Focus: Total specialization in medical and patient transportation, ensuring all operational protocols, driver training, and vehicle outfitting are designed with patient safety and comfort as the primary goal.
• Managed Care Partner: Acting as a benefit management organization, the company simplifies the complex process of scheduling and coordinating transportation for members of various health plans, including those covered by United Health Care and potentially Medicaid/Medicare entities.
• Vehicle Accessibility: Maintaining a fleet with vehicles equipped for diverse mobility needs, including those for wheelchair-bound patients, with the goal of providing curb-to-curb or door-to-door service as required.
• Range of Care Modalities: Offering a tier of services from non-medical chauffeur to basic ambulance services (Ambulance Service), enabling them to match the appropriate level of care and vehicle type to the patient's specific condition and transport needs.
• Physical Accessibility: The Ronkonkoma facility features both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, underscoring their commitment to accessibility in their physical location.
• Financial Flexibility: Accepting Private Pay options in addition to coordinating rides through managed care organizations.

To schedule a ride or for general inquiries regarding Non-Emergency Medical Transportation services, individuals can use the following contact details.

Contact Information:

Address: 992 S 2nd St, Ronkonkoma, NY 11779, USA

Phone: (800) 934-7704

Mobile Phone: +1 800-934-7704

For New York residents, choosing National MedTrans Network Inc. is about selecting a dedicated partner in essential healthcare logistics. While all transportation companies aim for reliability, a specialized NEMT provider has the infrastructure—from vehicle modifications to specialized training—to handle the unique challenges of transporting patients, which is distinct from simply driving a passenger. The full range of services, encompassing everything from a basic chauffeured trip to an ambulance transfer, allows the company to cater to a very wide spectrum of medical necessity, ensuring that patients with complex needs are not excluded from accessing care.

It is important for potential users, particularly those booking through managed care plans like United Health Care, to recognize that the company operates within a high-demand, high-volume environment. Therefore, following all scheduling protocols, such as booking well in advance (often recommended at least 48 hours for NEMT services), and clearly communicating any complex needs is essential to ensure a smooth experience. Their existence provides a critical and often indispensable service for vulnerable populations in the New York region, connecting them to life-sustaining and health-improving medical care that would otherwise be inaccessible.

National MedTrans Network Inc.

992 S 2nd St, Ronkonkoma, NY 11779, USA