Avis Car Rental

- 100 Riverwalk Court, Canton, GA 30114

For residents, families, and businesses in Cherokee County, the Avis Car Rental location in Canton, Georgia, provides a reputable and accessible option for their vehicle needs. Situated conveniently on Riverwalk Court, this branch operates as a full-service Car Rental Agency, supported by one of the world's most recognized brands in travel. Whether you need a simple sedan for a weekend getaway or a reliable vehicle while your personal car is in the shop, Avis aims to offer quality service to the local Georgia community.

A key differentiator for this Canton branch is its function as a specialized Van Rental Agency. This dual role means the location caters not just to standard passenger vehicle needs but also to larger group transport or cargo requirements. Customers can typically find a range of vans, from minivans for family travel to larger passenger vans, making it a critical resource for local churches, sports teams, school groups, and businesses in the Canton area who require high-capacity transport solutions.

Customer experience at the Canton location highlights a notable duality. On one hand, the staff, such as the mentioned representative Pauletta, have been praised by local customers for their "extremely kind" and effective customer service. One reviewer specifically noted a "hassle-free" and prompt vehicle swap due to an issue with the originally assigned car, calling it the "best experience" they had ever had renting a vehicle. This points to a capacity for friendly, problem-solving interactions and high levels of customer satisfaction when specific staff members are involved.

Conversely, the location, like many popular car rental agencies, faces inventory challenges that can impact reservations. One customer reported arriving for a confirmed online reservation only to find their reserved car unavailable, followed by a request for an additional $30 charge for a necessary upgrade. This is a crucial point for local users to consider: while the industry practice is often to provide a complimentary upgrade when the reserved class is unavailable, this location has been reported to attempt to charge for the substitution. This discrepancy in policy application could lead to frustration and is an important consideration for budget-conscious renters in the Georgia region who rely on their confirmed rate.

The Canton Avis branch is committed to providing service to a broad range of customers and offers benefits such as Active Military Discounts, which is a valuable feature for the military and veteran community in Northern Georgia. This focus on supporting those who serve, combined with a physical location designed for accessibility, underscores the branch's professional and community-focused approach.

The Avis Car Rental agency is strategically located off the major arteries in Canton, Georgia, offering convenient access for drivers coming from all directions of Cherokee County and beyond. The easily identifiable location is ideal for local pick-ups and returns, avoiding the congestion associated with airport rental counters.

The specific address for the Canton branch is:

• 100 Riverwalk Court, Canton, GA 30114, USA

The location is situated on Riverwalk Court, which is directly off Marietta Highway and conveniently located across from the Cherokee High School. This easy-to-find spot makes it a stress-free destination for your rental needs.

The facility aims to be welcoming and accessible to everyone in the community, featuring:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Operating hours for this branch are designed to accommodate typical travel schedules, including weekend availability:

• Monday - Friday: 8:00 AM – 6:00 PM
• Saturday: 9:00 AM – 2:00 PM
• Sunday: 9:00 AM – 1:00 PM

Please note that hours, especially on weekends and holidays, are subject to change, and customers are advised to always check current operating times when scheduling a pickup or return.

The Avis Car Rental at 100 Riverwalk Court offers an extensive range of transportation services to meet various demands within the Georgia area:

• Car Rental: Offers a wide selection of vehicle classes, typically ranging from economy and compact cars for efficient travel to full-size sedans and SUVs for increased space and comfort.
• Van Rental: Specialized rental options, including minivans and larger passenger vans (potentially 12- or 15-passenger models), catering to group travel, tours, and large family outings.
• Reservations and Pick-up: Facilitates both online and phone reservations and provides reliable in-person counter service for vehicle collection and contract finalization.
• Customer Support: Provides in-house service for vehicle exchanges and handling on-site issues, which has been cited in reviews as being prompt and positive.
• Flexible Payment Options: Accepts multiple forms of payment for rental and deposit requirements:
  • Credit cards
  • Debit cards (acceptance subject to corporate and local policy at the time of rental)
• After-hours Returns: While the office has defined closing hours, after-hours return options are typically available, though customers are generally responsible for the vehicle until the contract is officially closed on the next business day.

This specific Avis location in Canton stands out for several customer-focused features and highlights that enhance the rental experience:

• Active Military Discounts: A key highlight is the availability of discounts for active military personnel and veterans, offering significant savings off base rental rates (often up to 35% off PAY NOW rates through partnership programs). This is an essential benefit for the military community in Georgia.
• Van Rental Availability: The official designation as a Van Rental agency ensures that customers have access to larger-capacity vehicles for group and commercial needs, which is a superior offering compared to locations that only focus on sedans.
• Accessibility for All: The facility is designed with both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable and accommodating experience for all renters.
• Highly Rated Local Counter Service: Positive local feedback specifically mentions the kindness and effectiveness of the on-site staff in resolving issues like vehicle swaps quickly and without hassle.

For Georgians planning their next rental or needing to manage an existing booking at the Canton location, here is the direct contact information:

• Address: 100 Riverwalk Court, Canton, GA 30114, USA
• Phone: (770) 720-9851
• Mobile Phone: +1 770-720-9851

The Avis Car Rental at 100 Riverwalk Court in Canton, GA, presents a compelling option for local users, particularly due to a strong combination of high-capacity vehicle options and a commitment to certain community demographics. It is definitely worth choosing this location if your primary need is a Van Rental, as its designation in this area confirms a focus on accommodating groups, business transport, or large family needs that standard rental car agencies may not support. The Active Military Discounts offer substantial savings, making it the preferred choice for servicemen, women, and their families in the North Georgia region who qualify for this rate. Furthermore, the commitment to accessibility is a significant benefit to the entire community.

A crucial factor to consider when choosing this location is the reported inconsistency in car availability and the accompanying upgrade fee policy. While the brand is global, local inventory can fluctuate. Renters who have a reservation for a specific car class, especially an economy vehicle, should be mentally prepared for the possibility that the vehicle may not be available. A local review indicates that the branch may request an additional charge for an upgrade that is necessary due to their inventory shortage, a practice that contrasts with the expectation of a complimentary upgrade in such scenarios.

To maximize your experience, leverage the positive customer service potential—the staff has been commended for their responsiveness and professionalism in resolving on-site issues. However, if your reservation is for a lower-cost vehicle class and you are presented with an upcharge for a necessary upgrade, it is recommended to question the charge based on the principle of honoring the reserved rate when the company cannot fulfill its side of the contract. Overall, Avis in Canton is a well-located, professionally run branch with specialty offerings and valuable discounts, but it requires that customers remain vigilant about their final billing and vehicle assignment. For a reliable, local option with extended operating hours, including weekends, and specialty van rentals in the Canton area, this branch is a valuable resource.

Avis Car Rental

100 Riverwalk Court, Canton, GA 30114, USA