Hertz Car Rental - Centereach, NY: Your Local Long Island Rental Solution

Hertz Car Rental - Centereach - Middle Country Road Introduce

For New Yorkers, especially those residing or working on Long Island, having reliable transportation is essential, whether for weekend getaways, business needs, or temporary replacements for a vehicle in the shop. The Hertz Car Rental location at 2267 Middle Country Road in Centereach, NY, serves as a local option for those seeking a rental car agency. As part of a globally recognized brand, this particular Centereach outlet aims to meet various local transportation requirements, from standard car rentals to specialized vehicle needs.

This overview is designed to give local users a factual and detailed look at the Hertz Centereach branch, including its location, accessibility, and the range of services it publicly advertises. It’s important for prospective renters to be informed about all aspects of their chosen rental provider before making a commitment.

Location and Accessibility

The Hertz Car Rental branch is situated conveniently at 2267 Middle Country Road, placing it on a major thoroughfare in Centereach, New York. The location is relatively accessible for residents across the Suffolk County area. Centereach is a community that requires vehicle travel for most daily errands and longer journeys, making a local car rental agency a useful resource.

For renters driving to the location to pick up or drop off a vehicle, the agency offers on-site parking. Furthermore, and importantly for customers with mobility considerations, the location provides a wheelchair accessible parking lot. Being located directly on Middle Country Road (NY-25), the branch is easily reachable by car from surrounding towns like Stony Brook, Setauket, and Farmingville. While public transit options on Long Island can be limited compared to NYC boroughs, the location’s position on a main road simplifies driving directions for personal visits.

Services Offered

As a car rental agency, this Hertz location primarily focuses on providing a variety of vehicles for temporary use, catering to individual and commercial needs. Services offered generally include standard car rental and specialized vehicle options.

Standard Car Rental: The core service offering typically includes a range of passenger vehicles such as compact, economy, midsize, and large sedans (like the Chevrolet Malibu), as well as SUVs (such as the Nissan Pathfinder) and other standard-use vehicles for personal travel, commuting, or temporary replacement needs. Vehicle availability is subject to change based on inventory and reservation status.
Cargo Van Rental: This location specifically lists cargo van rental as one of its specialized vehicle types available, catering to local businesses or individuals in need of transport for larger items, moving, or equipment hauling.
Onsite Services: The agency provides services directly at the Centereach location for vehicle pick-up and drop-off, allowing customers to complete their rental process in person.
Reservations: Customers can typically make reservations in advance for various vehicle types through the company's booking channels, although availability and fulfillment are not guaranteed, as evidenced by some customer feedback regarding specific vehicle classes like minivans.
Insurance and Coverage Options: Like most major rental agencies in New York, Hertz offers various optional protection products, such as Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), for renters to consider adding to their agreement.

Features / Highlights

Several features and publicly known policies distinguish this specific rental outlet and the parent company’s general offerings. These highlights can influence a New Yorker's decision when selecting a rental provider on Long Island.

Active Military Discounts: The company highlights the availability of discounts for active military personnel, which is a significant saving opportunity for service members and their families in the New York area.
Flexible Payment Acceptance: The location is confirmed to accept both credit cards and debit cards for rental payments, offering flexibility to customers who may prefer one method over the other, though specific card-swiping requirements for older equipment have been noted in customer reviews.
On-site Parking: Dedicated on-site parking is available for customers, which makes the process of picking up or returning a vehicle more convenient than locations requiring street parking.
Wheelchair Accessible Parking Lot: The commitment to accessibility is demonstrated by the provision of a designated wheelchair accessible parking area.
AAA Member Benefits: As a Hertz location, it may offer benefits for AAA members, such as discounts on base rates, complimentary use of a child seat, free additional qualified drivers, and free Hertz Gold Plus Rewards® membership, though specific benefits should always be confirmed at the time of booking.
Vehicle Variety: While inventory fluctuates, the location’s inclusion of cargo van rentals alongside standard passenger vehicles shows an effort to serve a wider spectrum of customer transportation needs on Long Island. Available car classes often include options similar to the Chevrolet Malibu, Ford Focus, and Manager's Special selections.

Contact Information

For those in the New York region looking to contact the Centereach branch directly, the following information is available:

Address: 2267 Middle Country Rd, Centereach, NY 11720, USA
Phone: (631) 737-2237
Mobile Phone: +1 631-737-2237

It is always recommended to call the location directly to confirm hours of operation, current vehicle availability, and specific rental policies before visiting.

What is Worth Choosing

When choosing a car rental service in the competitive New York metropolitan and Long Island area, customers weigh several factors, including brand trust, convenience, and service quality. This Hertz branch provides a local, recognizable name for vehicle rentals in Centereach, which is a key benefit for Long Island residents.

The availability of specialized vehicles like cargo vans is a clear advantage for customers with specific hauling needs beyond a typical passenger car, such as small moves or transporting business equipment. Furthermore, the offered active military discounts are a valuable benefit to members of the armed forces community in the state. The flexible payment options, including acceptance of both major credit and debit cards, also broaden the pool of potential renters.

However, potential New York customers should also be aware of the nature of this specific location. Publicly available customer feedback highlights experiences that contrast with the expectations of a major rental brand, specifically noting the location's tie-in with a car repair shop, concerns about the cleanliness of the office environment, staff attire, and issues with older point-of-sale (POS) systems that may not accept modern payment methods like chip cards or mobile wallets (Apple Pay, Google Pay). There are also documented instances of vehicle class non-availability despite reservations.

For local New Yorkers considering this branch, a pragmatic approach is advised:

Confirm Vehicle Class: If you require a specific, essential vehicle type (like a minivan or large SUV), call the location a day or two before your rental date to confirm it is physically available and allocated for your reservation, rather than relying solely on the general reservation system.
Check Payment Methods: Be prepared to use a traditional credit card with a magnetic stripe to ensure a smooth transaction, in case the in-branch POS equipment is limited.
Set Expectations: Understand that this location is co-located with a repair shop, which may lead to a different customer experience in terms of environment and staff interaction compared to a dedicated, standalone Hertz facility.

Ultimately, Hertz Car Rental - Centereach - Middle Country Road is a functional local car rental agency providing essential services on Long Island. Its value lies in its convenient location on a major road, specialized vehicle options, and established brand policies regarding discounts and payment flexibility. For a successful rental, informed New York customers should balance these advertised features with the practical realities noted in local user experiences.

Hertz Car Rental - Centereach - Middle Country Road Services

Car Rental Agency
Cargo van rental

Hertz Car Rental - Centereach - Middle Country Road Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards

Parking
On-site parking

Hertz Car Rental - Centereach - Middle Country Road Photos

Hertz Car Rental - Centereach - Middle Country Road Picture 1

Hertz Car Rental - Centereach - Middle Country Road Picture 2

Hertz Car Rental - Centereach - Middle Country Road Picture 3

Hertz Car Rental - Centereach - Middle Country Road Picture 4

Hertz Car Rental - Centereach - Middle Country Road Picture 5

Hertz Car Rental - Centereach - Middle Country Road Picture 6

Hertz Car Rental - Centereach - Middle Country Road Picture 7

Hertz Car Rental - Centereach - Middle Country Road Picture 8

Hertz Car Rental - Centereach - Middle Country Road Picture 9

Hertz Car Rental - Centereach - Middle Country Road Location

Hertz Car Rental - Centereach - Middle Country Road

New York Suffolk County Centereach Middle Country Road

2267 Middle Country Rd, Centereach, NY 11720, USA

Hertz Car Rental - Centereach - Middle Country Road Reviews

An average rating of ★3.2 from 102 user reviews.

pricespick upcredit cardmoneyvacationdebit cardSUVmidsizegarageford

★ 5★ 4★ 3★ 2★ 1

Worst Hertz ever! It's part of a car repair shop. Try not to touch anything because the office is dirty and the courtesy and customer welcoming is non-existent.They're POS is very old. Only swiping your card is accepted, no chips, no Apple pay, no Google or Samsung pay......let hope that nothing is wrong with your debit credit card strip, you will be stuck if you don't have a credit card or don't want to use one.The agents are the mechanics working in the repair shop. They are dirty and their attire is not what to expect from Hertz. My experience was so bad, that I will never never again rent a car from Hertz, and I don't care if not every locations are the same.Thank to a wonderful agent from Enterprise Rent a car name Nick in Centereach, not too far from this disgusting Hertz, I was able to rent a nice car with no issues at all. The difference was night and day in regards to customer service and cleanliness.Hertz response to every reviews is always the same and nothing change. They're sorry and they thank you for the review, and they strive to be better.
June 08 · Claude
This was the worst ever. We needed a minivan specifically to go pick our family up in NYC and spend the day. When we arrived they didn’t have a minivan or anything with three rows. If I could give zero stars I would. They were rude and said they could get one but we would have to wait awhile. They didn’t know how long. We already wasted a 20 min drive each way.HORRIBLE!!!!!’ Not a good way to start our vacation week with family. DO NOT RECOMMEND!
July 23 · Kathy Richmond-Schultz
Nasty People. My son rented a car from them last week for what was supposed to be two days. Unfortunately, on the second day he was in a horrific car accident. Air bags were deployed and the car was badly damaged. He called Hertz at the scene because the car was no longer driveable. Luckily, he did take the insurance when he rented the car. But I am guessing that it took four days for them to get back what was left of the car. Now they want to charge him for an additional four days because "they were unable to rent the car to anybody else. How was he supposed to get the car to him. It was no longer driveable. Not to mention, if it is repairable at all, I am sure that it was not repaired yet, He reached out to this office and the people there were very nasty to him and offered no assistance.
June 04 · Louis Rosati
I Ubered to the business for a rental car reservation I made days in advance and prepaid for only to arrive and be told they DON'T HAVE A CAR AVAILABLE, not only for me, but also for two other parties that had reservations. That's extremely unacceptable and the worst customer service. I cried outside before walking to take the bus home. People are relying on getting these rental cars. People aren't making reservations for a rental car unless they actually need one, so to have NONE is unfathomable. I find it incredibly hard to believe in this day and age that there's no way to monitor inventory to make sure people with reservations can actually get a car. On top of that, I was told it will take 7-10 days for my refund to hit my credit card, so you don't even get your money back in a timely manner. I'm astounded at what a bad business this is. Additionally, I started calling the business a half hour before my reservation time, and no one bothered to pick up. I redialed numerously and it just kept ringing. That's horrible. If they could be bothered to pick up a phone, I could've avoided spending more money only to be told they don't have a car. What a crazy idea, a rental car company having cars to rent, someone should remind them of that.My recommendation is to use Enterprise or other rental car companies. I used Hertz because it was the cheapest and now I see why, because they don't know what they're doing and have no integrity. Go elsewhere to ensure you actually get a car. Reservations mean nothing to this company and location.
April 19 · Amanda Curcio
DO NOT RENT FROM HERE, GO TO SMITHTOWN, IT IS NOT WORTH IT.My experience with centereach has been anything but pleasant every time ive been there. The owner of the establishment is extremely rude and entitled. He barks answers to customers whenever they ask questions and has no compassion when he speaks. (The owner is a older man, older than the rest of his pleasant workers.)I am a university student and have to be renting every now and then in order to move my things to and from the city. Honestly the experience i have received from centereach has been some of the worst customer service i have ever received from a place that is only supposed to receive and hand out rentals.To go further into my situation with this location. I had rented midsize SUV from the smithtown location, within an hour i had a flat tire so i called back and they told me to go to centereach as they would be able to assist me. Knowing I've had bad experiences with this place before i was hesitant but the smithtown location told me it would be an in and out service to repair the tire. I reached the centereach location and they take in my car to get it serviced. 15 minutes later i come back to ask for the condition and they tell me the car should have not been rented at all due to 2 tires being damaged and a ripped seat. I kindly accepted and asked what car can they give me, the owner/older man BARKS at me EXACTLY THE FOLLOWING “We have a buick there and if you dont like it you can take it to andrew”. (Mind you i did not respond to him badly nor did i speak to him in a way that warranted this type of response, this sounds like a direct response but the attitude he gave it to me was extremely condescending and as if he was pissed off at me for even bringing the car i brought to be serviced.)In my rush to honestly get out of this establishment as fast as possible due to the lack of mutual respect and demeanor, i see the Buick and realize that it is much smaller than i anticipated and it would not be able to fit all the items i had in order to move. I walk back inside and ask what i can do because this car wouldn't be able to fit the things i need. He proceeds to bark at me again telling me that “its what they have and if i want i can cancel the service and get a refund and take my business elsewhere, or i can take it to andrew and see what he has” (All i literally asked for was what my options were due to the car not being the same size as the other one and not being big enough for me to move out). BTW (WHO IS ANDREW?????)I decided to leave the location with the car i had but not before going back into the establishment and calling out the owner asking him what is up with his attitude. Not only did he provide me with the bare minimum customer service (literally just giving me another car) but also barked answers at me as if i were a dog for asking bare minimum questions. At no point did i rush this man or even warrant a type of response from a human and even less from a business owner who is supposed to show the upmost respect to their customers. While calling him out, he even goes as far as telling me that “Your just cranky you got a smaller car” and i proceed to tell him in the calmest tone, “im not mad about the car, i can go to another hertz location and get the car replaced, the issue right now is your customer service, 1st off, i have no idea who andrew is and your telling me to go to him when i have no clue or idea who it is, second of all, your basically threatening me to get out of the location with this (take it or leave it) mentality when im just asking for options on what i can do.”His response after this was just telling me andrew is some guy at the smithtown location and as for everything i did not get a reponse on, he answered my question and proceeded to leave the counter saying “i dont know, i dont know”In conclusion, this location is EXTREMELY rude to customers without reason. The employees are fine and help you, but the owner is extremely rude for no reason. *Go to the smithtown location, they are 10 minutes way.*
May 18 · Daniel Santana