Twca Inc

- 52 E Park Ave, Long Beach, NY 11561

For residents across Long Island and the New York region who require specialized transport, Twca Inc serves as a dedicated resource for non-emergency, wheelchair accessible transportation services. Based conveniently in Long Beach, this company understands the unique mobility needs of many members of our community, including seniors, individuals with disabilities, and those requiring transport to and from medical facilities. Unlike a traditional car rental agency that simply provides a vehicle, Twca Inc offers a comprehensive transportation service, focusing on moving passengers safely and with the necessary level of care.

Operating under the umbrella of 'Transportation With Care Ambulette Service,' Twca Inc’s primary mission is to offer comfortable and secure rides for various occasions. This critical service is especially important in the New York area, where accessibility and reliable scheduling for medical appointments—such as dialysis or doctor visits—are non-negotiable. They aim to cater to diverse needs, from critical medical trips to private events and even airport transfers, providing a viable alternative to standard taxis or public transport for individuals with special mobility requirements.

It is important for potential users in the Long Island community to note that while Twca Inc provides essential services, the experience with such specialized transportation can vary. Customer feedback indicates that while some of the on-the-ground staff, like certain drivers and stretcher attendants, are considered professional, there have been significant issues reported regarding overall punctuality and dispatcher conduct. Instances of extreme tardiness, which have caused missed medical appointments, and poor communication from phone staff suggest that prospective clients must exercise due diligence and consider these factors when integrating Twca Inc into their critical healthcare or travel plans. Choosing the right provider is paramount for peace of mind, especially when dealing with time-sensitive and health-related travel in the busy New York metropolitan area.

Twca Inc promotes itself as being dedicated to attending to needs with utmost care and respect, offering services that go beyond mere transport. They position themselves as an essential lifeline for non-emergency medical transportation (NEMT) in Nassau County and surrounding areas, including facilitating trips covered by various insurance and government programs. However, for a service so deeply tied to personal health and scheduling, the importance of consistent, high-quality execution, particularly regarding timely arrivals and courteous dispatch, cannot be overstated.

Twca Inc's main office is centrally located on Long Island, making it a key hub for coordinating non-emergency medical and accessible transport across Nassau County and beyond.

The address is: 52 E Park Ave, Long Beach, NY 11561, USA.

This location in Long Beach, a vibrant community on the South Shore of Long Island, is situated within an office building and is highly accessible by road. For clients visiting the administrative office, accessibility is a confirmed priority, with a dedicated wheelchair accessible parking lot provided.

While the nature of an ambulette service means that most customer interaction takes place at the pick-up and drop-off points rather than at the office, the central Long Beach location ensures efficient dispatching to areas across Long Island. Given Long Beach's proximity to major roadways, the service can quickly connect to cities in the wider Nassau County area. Prospective customers should coordinate all ride arrangements and logistical questions directly via phone, as the office serves primarily as a dispatch and administrative hub. It is always recommended to call ahead to ensure staff availability if you plan to visit the location for non-ride-related business.

Twca Inc (Transportation With Care Ambulette Service) provides specialized transportation options for individuals with mobility challenges in the New York region. Their services are designed to be comprehensive for non-emergency needs:

• Non-Emergency Medical Transportation (NEMT): Primary focus is on essential trips to and from medical facilities, including doctor's offices, hospitals, dialysis centers, and rehabilitation centers.
• Wheelchair Accessible Vehicles: Transportation provided in vehicles equipped to safely accommodate passengers utilizing wheelchairs and other mobility aids.
• Insurance and Program Bookings: Facilitates trips covered by various insurance providers and programs, including Mas/NYC Medicaid, Nassau County Medicaid, Fidelis Care, Elderserve/Riverspring At Home, and Sentry.
• Transportation for Private Events: Services are available for private events, offering comfortable and safe transport for family gatherings, weddings, and other social occasions.
• Airport and Cruise Line Transfers: Provides accessible transportation to and from major regional airports and cruise terminals, ensuring a safe start and end to travel plans.
• Competitive Private Pay Rates: Offers services for private-paying customers, claiming to beat competitors’ rates for these services.

Twca Inc highlights several features intended to distinguish its specialized transportation service in the competitive Long Island market:

• Confirmed Wheelchair Accessibility: The administrative office is equipped with a wheelchair accessible parking lot, signaling a commitment to accessible premises for all visitors.
• Diverse Insurance Coverage Acceptance: A key feature is the ability to book rides through several significant insurance and government-funded medical programs relevant to New York residents, simplifying the process for qualified patients.
• Ambulette Specialization: The service is specifically an ambulette provider, meaning their vehicles and staff are trained and equipped for non-critical transport of individuals who may require more than a standard taxi or ride-share vehicle.
• Dedicated Service Hours: Staff is available during standard business hours (Mon-Fri 9:00 am - 5:00 pm) to address reservations and inquiries over the phone.
• Focus on Care and Respect: The company promotes the idea of "Transportation With Care," emphasizing a dedicated and respectful approach from their staff toward passengers' special needs.
• Comprehensive Trip Coverage: Beyond medical facilities, the service is promoted for a wide array of destinations, including airports, private events, and general road trips, offering a full mobility solution.

For all ride reservations, inquiries about insurance coverage, or general questions regarding non-emergency transportation in the Long Beach and Nassau County area, please use the following contact information:

Address: 52 E Park Ave, Long Beach, NY 11561, USA

Phone: (516) 431-1377

Mobile Phone: +1 516-431-1377

For individuals in the New York region, particularly those on Long Island, choosing Twca Inc is primarily a decision driven by the specific need for **wheelchair accessible, non-emergency medical transportation that can be booked through Medicaid and other managed care insurance plans**. The greatest value proposition is their specialization as an ambulette service, providing the necessary vehicles and equipment for safe transport to critical medical appointments, a service not offered by typical car rental or taxi companies.

The confirmed acceptance of major regional insurance programs is a huge benefit, as coordinating NEMT can be complex and expensive for private payers. They offer a vital service connection for many residents who rely on programs like Nassau County Medicaid for their mobility needs.

However, potential users must weigh this specialized benefit against reported customer experiences. Reviews consistently highlight major issues with scheduling, including frequent and significant delays (sometimes one to two hours late) which have led to missed appointments. They also point to a need for improvement in dispatcher communication and politeness. For users whose medical appointments are time-sensitive, the service's reliability needs careful consideration. It is advisable to have a backup plan or to speak directly with the dispatch team about scheduling protocols and reliability assurance before relying on Twca Inc for critical trips. If you are covered by the accepted insurance plans and require specialized vehicle accessibility, Twca Inc is a necessary option, but careful, advanced coordination is essential to mitigate potential service lapses.

Twca Inc

52 E Park Ave, Long Beach, NY 11561, USA