A1 Transportation Introduce
For many South Carolina residents, access to reliable and specialized transportation is not just a convenience—it's a critical component of healthcare and daily living. A1 Transportation, located in Columbia, SC, operates as a vital local service specializing in Handicapped Transportation and Non-Emergency Medical Transportation (NEMT). This is not a standard car rental agency; instead, A1 Transportation is dedicated to serving a diverse community, ensuring individuals with special mobility or medical needs can travel safely, comfortably, and with dignity to their necessary appointments and care facilities.
The core of A1 Transportation's mission is centered on compassion and reliability. They bridge the gap for those who cannot utilize standard public or private transportation due to their medical condition, mobility challenges, or need for specialized equipment like stretchers. The commitment to personalized care is highlighted by customer testimonials, which often speak of the staff's incredible empathy and dedication, treating clients like family. While a single negative review suggests occasional scheduling issues—a challenge common in high-demand transportation logistics—the overriding feedback focuses on the "amazing service" and the positive, uplifting disposition of the personnel. This local Columbia company provides an invaluable, focused service to the Midlands community.
A1 Transportation is strategically situated to serve the broader Columbia, SC, area. Their operating base is located at 4300 St Andrews Rd, Columbia, SC 29210, USA. This St. Andrews Road location is easily accessible from various parts of the city, placing them in a key position to reach clients efficiently across Richland and Lexington counties, where the need for NEMT services is constant.
Given the nature of their services, accessibility at the physical location is paramount. A1 Transportation ensures that their facility is fully accommodating for all clients, regardless of their mobility level. Key accessibility features include:
Wheelchair Accessible Entrance: This feature ensures that clients arriving at the office can enter without hindrance, a crucial detail for clients who use wheelchairs, scooters, or other mobility devices.
Wheelchair Accessible Parking Lot: Dedicated parking is provided to simplify arrival and departure for vehicles transporting individuals with disabilities, ensuring a smooth transition for clients.
Furthermore, the office provides an on-site Restroom, an essential amenity that contributes to the comfort and convenience of clients, family members, and caregivers who may need to visit the location for scheduling or coordination purposes. This attention to accessibility reflects a deep understanding of the clientele they serve.
A1 Transportation is a specialized provider of transportation services tailored for medical and mobility-restricted needs. Their services are not geared towards general vehicle rental but rather focused on the safe, comfortable, and reliable transport of individuals requiring specialized care.
Non-Emergency Medical Transportation Services (NEMT): This is their primary function, offering essential transportation for individuals who need to get to and from non-urgent medical facilities and appointments.
Medical Appointments Transport: They provide dedicated rides to crucial medical appointments, ensuring punctuality and reducing the stress associated with finding suitable transportation for vulnerable patients.
Handicapped Transportation Service: The fleet and staff are equipped and trained to provide respectful and safe transport for clients with various physical disabilities and mobility challenges.
Stretcher Transportation: For patients who must remain lying down during transit, the company offers specialized stretcher transportation services, crucial for transfers that do not require an ambulance but still demand non-ambulatory transport.
Life Support Transport: This critical service indicates a capacity for high-level, non-emergency patient care during transport, catering to clients with ongoing medical needs that require monitoring or essential equipment.
First Responder Support: The inclusion of First Responder services suggests their preparedness and ability to work within the local emergency and public safety networks, likely offering support for non-critical transfers or post-care transport.
Patient Transport: A general term covering all movements of patients between residences, clinics, hospitals, and long-term care facilities, emphasizing a focus on patient safety and comfort throughout the journey.
The unique value proposition of A1 Transportation lies in the combination of their specialized equipment and the exceptional personal care delivered by their team.
Exceptional Compassionate Care: The most significant highlight is the staff’s dedication, exemplified by treating clients "as if she was their own," which fosters a loving and comfortable environment for vulnerable individuals. This level of personalized, emotional care is rare and invaluable.
Highly Specialized Services: Offering both stretcher transportation and life support services sets them apart, catering to complex non-emergency medical needs that most standard transport companies cannot accommodate, ensuring a continuous chain of care.
Patience and Positive Disposition: Staff members are noted for their "amazing disposition" and being "enjoyable to be around," which can significantly brighten the day and reduce anxiety for patients on their way to medical treatments.
Accessibility for All: The provision of wheelchair accessible vehicles, entrances, and parking is fundamental, ensuring that every person in the South Carolina community has dignified access to their essential transportation services.
Going the Extra Mile: The reported act of drivers bringing "blankets, gift cards, care packages" and gifts highlights an exceptional, proactive level of customer appreciation and thoughtful service that goes well beyond the basic duty of transport.
To arrange non-emergency medical or handicapped transportation services in the Columbia, SC, area, clients or their caregivers can use the following direct contact information for A1 Transportation:
Address: 4300 St Andrews Rd, Columbia, SC 29210, USA
Phone: (803) 828-9460
Mobile Phone: +1 803-828-9460
When booking, it is always recommended to call well in advance of a medical appointment, as specialized transport services often require significant scheduling coordination, especially for stretcher or life support needs. Clear communication of the appointment time, location, and the level of patient care required is essential to ensure the transport is arranged efficiently and punctually.
A1 Transportation is unequivocally the superior choice for South Carolina families and medical facilities requiring specialized non-emergency medical and handicapped transportation. While general car rentals are easily found, dependable, compassionate transport for vulnerable patients is a service where quality and care cannot be compromised. The overwhelmingly positive customer feedback, describing the service as "the most amazing" and detailing how clients are treated like beloved family members, speaks volumes about the company's ethos. This level of humanity and dedication distinguishes A1 Transportation from all others.
You are not simply paying for a ride; you are securing a comprehensive care experience. For patients who require life support or stretcher-level care during transit, A1 Transportation possesses the specialized capabilities and trained personnel to ensure safety and stability. For families managing a loved one’s care, the peace of mind that comes from knowing the driver will arrive with a kind heart and potentially a thoughtful gift is priceless. While the single report of a scheduling delay serves as a reminder to communicate clearly and perhaps confirm appointments, the consistent, glowing reviews of their reliability, professionalism, and profound kindness confirm that A1 Transportation at 4300 St Andrews Rd is an essential, high-quality, and deeply caring service provider for the citizens of Columbia and the Midlands region.
A1 Transportation Services
Handicapped Transportation Service
- First Responder
- Life Support
- Medical Appointments
- Non- Emergency Medical Transportation Services
- Patient Transport
- Stetcher transportation
A1 Transportation Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Restroom
A1 Transportation Photos

A1 Transportation Location
A1 Transportation
4300 St Andrews Rd, Columbia, SC 29210, USA
A1 Transportation Reviews
mom
★ 5★ 4★ 3★ 2★ 1This was the most amazing service I’ve ever seen! I actually watched them take care of my grandmother in her last years and they treated her as if she was their own. She would light up when ever they arrived and they always came with gifts. They would bring blankets, gift cards, care packages and an amazing disposition that was enjoyable to be around. A1 services inspired me to go in to the same career field that help my grandmother enjoy her last days.
December 22 · Devon WestMy first & worst experience. The agency was scheduled to pick my daughter up for a 9 am appointment & 8:50am we had no communication or anyone from the company to pick her up. Contacted the office and was told "something happened." Professionalism goes a long way & this was far by the worst.
May 10 · Tasha SmithEverything about this business is horrible. How can the owner contact logistic care 2 hours before my mom appointment to cancel her because he don’t have a truck to take her. I even contacted the general manager but she’s a great liar just like the owner. These people is very unprofessional. It’s not what you do but how you do it. If you going to run a business you run it not your insider’s. I heard bad talk about this company before I contacted them but no I didn’t want to believe it. First time and last time.
June 26 · Mary RhodesA 1 in Orangeburg needs improvement, A 1 in Columbia is number 1. My mother had an appointment to her doctors on June 24 at 1:15. She had A 1 transportation , they didn't show or call her. We had to make other arrangements. They deserve know stars.
June 28 · Denise WilsonThis place is trash. The idiots they have as EMT's be drunk and lazy bums. I will never forget my bad experience with riding in the back with them idiots driving. I thought I was going to die.
May 24 · Christopher Moran
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