Enterprise Rent-A-Car Introduce
For residents and visitors in the North Kansas City metropolitan area, the Enterprise Rent-A-Car location at 7507 N Oak Trafficway in Gladstone, Missouri, stands out as a highly reliable and community-focused choice for vehicle rental. More than just a standard car rental agency, this branch is also an official Van rental agency, offering a broader range of solutions for local moving, group trips, and commercial needs across Missouri. Its strategic location and reputation for personalized, responsive customer service make it a key resource for the Gladstone and Northland communities.
A significant point of pride for this specific location is its identity as a women-owned business, showcasing local commitment and leadership within the region's service industry. This distinction often translates into a dedication to attentive customer care, which is consistently reflected in positive customer reviews. For instance, recent users have highlighted the exceptional efforts of the staff, who swiftly resolved minor vehicle issues by switching out a Ford Edge for a reliable Toyota Camry and even going the extra mile to provide a courtesy ride back to the customer's dealership. Such personalized problem-solving, including offering a voluntary reduction in the final bill, speaks volumes about the team’s focus on customer satisfaction beyond the transaction.
The Gladstone branch maintains the full capabilities of the Enterprise national network, offering a robust fleet that typically includes everything from compact and economy cars to full-size sedans, various SUVs, pickup trucks, and a wide selection of vans, including minivans and large passenger or cargo vans. This comprehensive inventory caters to a wide array of local user needs, whether it's a replacement rental while a personal vehicle is in the shop, a minivan for a family trip to the Lake of the Ozarks, or a cargo van for a local move.
In terms of payment and access, the agency offers modern and flexible options. Customers can conveniently use traditional Credit cards and Debit cards. Crucially, they also accept NFC mobile payments, providing a quick, secure, and touchless option for payment at the counter. Furthermore, the location proudly offers Active military discounts, a tangible way to honor the service of Missouri's military personnel and veterans for both official government travel and leisure rentals.
The Enterprise Rent-A-Car branch is ideally situated in a high-traffic retail corridor of Gladstone, Missouri, placing it at the heart of the North Kansas City area. Its location on North Oak Trafficway ensures easy access for residents of Gladstone, Northmoor, and other communities north of the Missouri River. This neighborhood location is particularly beneficial for those who require a rental but do not wish to travel to the distant Kansas City International Airport (MCI) or the often-congested downtown area.
The specific address for this key Northland rental provider is:
7507 N Oak Trafficway, Gladstone, MO 64118, USA
The facility is committed to full accessibility, ensuring a welcoming environment for every local customer. Its features include:
- Wheelchair accessible entrance: The main entrance is designed for easy and unobstructed entry for all individuals, including those using wheelchairs or other mobility aids.
- Wheelchair accessible parking lot: Clearly marked and properly positioned accessible parking spaces are provided, ensuring convenient drop-off and pickup.
The convenience of a neighborhood location combined with robust physical accessibility makes this Enterprise a favored local choice.
This Enterprise Rent-A-Car branch offers a robust selection of vehicle rental services and customer conveniences, aligning with the company's reputation for comprehensive coverage and attentive neighborhood service. The ability to handle both small-scale car rentals and larger capacity van rentals positions it as a versatile local resource.
- Car Rental Agency: Offering a full line of sedans, including economy (e.g., Mitsubishi Mirage), mid-size (e.g., Toyota Corolla), and full-size (e.g., Chevrolet Malibu), as well as SUVs (e.g., Nissan Rogue or Ford Edge) for personal and business use.
- Van Rental Agency: Specialized fleet includes minivans (e.g., Chrysler Pacifica) and large passenger vans (12- and 15-passenger models), along with cargo vans for commercial or moving needs.
- Onsite Services: All rental, return, and payment processes are handled directly at the Gladstone location. This includes vehicle inspection, paperwork processing, and access to the full fleet inventory.
- Flexible Payment Options: Accepts major Credit cards, Debit cards, and modern NFC mobile payments for rental fees and required deposits. Note that debit card usage may involve a deposit and specific corporate requirements.
- Active Military Discounts: Provides special discounted rates for active-duty military members, veterans, and government personnel for both leisure and official travel, typically a 5% discount off base leisure rates.
- Customer Pick-Up Service: Enterprise is well-known for its policy of offering to pick up customers, often within a reasonable radius of the branch, which significantly simplifies the rental process, particularly for those whose vehicle is in the shop.
- Insurance and Protection Products: Offers optional coverage products, including Damage Waiver (DW), Extended Protection, and other necessary endorsements, allowing customers to customize their liability to suit their needs.
- Refueling Options: Customers are given a choice regarding fuel payment, including pre-paid fuel options, allowing the agency to refuel the vehicle, or the option for the customer to refuel before returning.
The defining attributes of the Gladstone Enterprise branch focus on community value, supportive policies, and highly rated customer interactions, setting it apart from more transactional airport-based agencies.
- Women-Owned Business Status: Operating as a women-owned business, the branch fosters a culture of high-touch service and community engagement, making it a supportive choice for local consumers who wish to support diverse ownership.
- Outstanding Customer Service: Real customer reviews repeatedly emphasize the excellent and accommodating nature of the staff, citing instances of voluntary compensation (shaving off the cost), quick problem resolution (switching a faulty car), and personalized gestures (offering a courtesy ride).
- Dedicated Military Support: The availability of Active military discounts provides a clear, tangible benefit for the large military and veteran community throughout Missouri.
- Van Rental Specialization: The designation as a Van rental agency means a specialized fleet and staff who are knowledgeable about the requirements for larger vehicles, including 15-passenger vans, a critical resource for local organizations and large families.
- Modern Payment Flexibility: The acceptance of NFC mobile payments alongside credit and debit cards provides maximum convenience for the contemporary user.
- Seamless Repair Replacement: The staff’s proactive coordination with local dealerships and repair shops makes it an incredibly easy process for those needing a replacement vehicle while their personal car is being serviced.
For all reservation inquiries, specific questions about van inventory, or details on military discount eligibility, please use the following contact information for the Enterprise Rent-A-Car in Gladstone, MO.
Address: 7507 N Oak Trafficway, Gladstone, MO 64118, USA
Local Phone: (816) 436-6900
Mobile Phone: +1 816-436-6900
The Enterprise Rent-A-Car branch in Gladstone, MO, is an excellent choice for any Missouri resident, but it is especially worth choosing for two key reasons: its exceptional, high-touch customer service and its role as a dedicated local resource.
The repeated customer satisfaction in reviews—from the proactive vehicle swaps to the unexpected cost reductions and courtesy rides—demonstrates that the Gladstone team prioritizes the customer experience over mere transactional efficiency. This level of care transforms what is often a stressful necessity (renting a car) into a smooth, positive interaction.
Furthermore, for local families, military personnel, or businesses in the North Kansas City metro area, the combined benefits of:
- Access to a specialized Van rental fleet.
- Financial benefits from Active military discounts.
- The convenience of an easy repair replacement process (including the highly valued pick-up service).
- The reassurance of supporting a local women-owned business.
These factors solidify the Gladstone Enterprise branch as the premium neighborhood car and van rental option for the Missouri Northland. For a reliable car, a great selection of vans, and a service experience where the staff genuinely goes the extra mile, this location is highly recommended.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
7507 N Oak Trafficway, Gladstone, MO 64118, USA
Enterprise Rent-A-Car Reviews
pick upinsurancecallcleanvanteamtirecredit cardwindshieldphone number
★ 5★ 4★ 3★ 2★ 1I am overall satisfied with my experience. I had a couple issues that resulted in me having to switch vehicles such as an engine issue. I brought the Ford edge back and was promptly given a more reliable ride ; Toyota camry. Jaiden was happy to help me. After that, I did have an issue with tire pressure, as the two front tires didn't have caps for the air valves. I solved the issue on my own due to the problem being so small, but it was a bit agitating to be honest. I had the car for about 2 weeks until my actual car was fixed. Ellie did my check in for the return. She heard of these issues I had experienced and shaved off a little of the overall coat. I didn't expect to get that at all. But it was nice. Then she offered me a ride back to the dealership my car was at, so that I didn't have to walk or come out of pocket. I was so appreciative for that. The staff I have encountered are awesome
October 08 · Jasmine DavenportCustomer service was excellent! An Enterprise car was waiting for me when I dropped my car off for repair and as well on the return when I picked up my car after it was in the shop. It made my life easy. Thank you to the team!
September 04 · Kathy HanisI really like this enterprise and the team there. Everyone is extremely courteous and I’ve always been satisfied with the vehicles I have received. My only complaint is that my vehicle is NEVER ready on time. I will make a reservation to pick up at 9:30, arrive at 9:00 so I’m early, and still end up waiting until 10am for my vehicle to be ready. Most times I am renting for work and this delay caused me to be late. I have started planning to pick up earlier so I’m not late, but wish I didn’t have to.
July 12 · Joshua HamiltonHad a great experience from picking up the rental to dropping off the rental. The reason I'm only giving 4 stars is that after I dropped off the rental I emailed an employee to ask for a receipt to be emailed to me. After a couple days of him telling me he was going to have his manager do that, I finally had to call the local office and get someone to email me my receipt. It shouldn't have been that much of a challenge to get a receipt emailed to me. Other than that, this was a good overall experience.
June 24 · James MindrupI definitely do not recommend Enterprise. I had a reservation with the Enterprise location closest to me and had made arrangements for them to pick me up at the garage where I was dropping off my car this morning. Half an hour before I was supposed to drop my car off, I saw a message from them asking if they wanted me to transfer my reservation to an Enterprise location closer to the garage. When I called them back, they told me that without my approval they had already transferred the reservation and asked whether I wanted my call to be transferred to that location, as well. When I said "yes," they transferred me, and I was put on a very long hold. When someone finally picked up the phone, it was a customer service representative somewhere else in the United States. She said she would transfer me to the location I was supposed to have been transferred to in the first place. But instead, a customer service representative in Georgia picked up the call. She said she couldn't transfer me to the Enterprise location that had my reservation and asked if I wanted her to give me their phone number. Well, I could certainly look up the phone number myself. By that time, I was running late to drop my car off, so I headed out and figured if worse came to worst, I would call an Uber to get home. Luckily the reservation had, indeed, been transferred and a very polite young man arrived, had me sign the rental contract and told me I could be on my way after we returned to the rental car location. No one told me I had to budget time to return the delivery driver there. I had assumed that someone from his office would come pick him up. After I understood that I was expected to take him back to his office, I told him I would, but by that time he was already arranging for a co-worker to come pick him up. The car he delivered was a clean but very worn Toyota Corolla with only a quarter tank of gas. In the past I have always had rental cars delivered with a full tank of gas. This whole experience has been extremely frustrating and disappointing, and I will not be using the services of Enterprise again unless I have absolutely no other choice. I do not recommend their services to anyone.
June 24 · JoLynne Martinez
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