Hertz Car Rental - Boston - Boston Westin Copley (BOS)

- 10 Huntington Ave, Boston, MA 02116

For residents and visitors in the Massachusetts region looking for reliable, professional, and conveniently located ground transportation, the Hertz Car Rental agency situated within the Boston Westin Copley offers a compelling solution. As a neighborhood location in the heart of Boston's Copley Square, this car rental agency provides the quality and broad fleet selection expected from a major international brand, combined with personalized, attentive local service.

Whether you need a vehicle for a weekend getaway, a business trip extension, a temporary replacement while your car is in the shop, or simply a way to navigate beyond the MBTA lines, this Hertz location is designed to make your rental process smooth and efficient. From the moment you begin your booking to the moment you return the keys, the focus is on delivering a seamless and high-quality customer experience that meets the diverse needs of Massachusetts drivers.

Location and Accessibility

The Hertz Car Rental - Boston - Boston Westin Copley (BOS) agency boasts an exceptional location right in the renowned Copley Square neighborhood of Boston. The agency is strategically positioned inside the Westin Copley Place Hotel, making it highly convenient for hotel guests, business travelers, and local residents alike. Finding the counter, as some patrons have noted, simply requires stepping into the Westin Hotel. The actual address is: 10 Huntington Ave, Boston, MA 02116, USA.

This central location places it within easy reach of major Boston landmarks, business centers, and transit options. This "neighborhood location" setup often provides a calmer, more personal counter experience compared to the high traffic of an airport location. Its prime position in Copley Square also offers excellent accessibility for those using public transportation, with the Copley T stop nearby. In terms of physical accessibility, the location offers a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to serving all members of the community.

Services Offered

The Hertz agency at the Westin Copley provides a full range of car rental services tailored for personal and business use, backed by the extensive network and resources of the global Hertz brand. The services provided aim for efficiency and customer satisfaction, covering everything from standard rentals to specialized requests.

• Wide selection of vehicle classes, including Small Sedans (like the Ford Focus), Medium Sedans (such as the Mazda 3 4-door, noted as a popular choice), Economy cars (like the Chevrolet Spark), and various SUVs.
• Options to rent various vehicle types beyond standard sedans, potentially including luxury cars, convertibles, minivans, and electric vehicles, depending on fleet availability.
• Optional coverage packages, such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS) for up to an additional $300,000 of protection, Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC).
• Rental of additional extras including child seats, infant seats, and booster seats, typically available for a daily fee.
• GPS device rentals, often featuring local language interface and voice commands to aid navigation around Massachusetts.
• Acceptance of various payment methods, including major credit cards and debit cards, with a credit check often performed for debit card renters.
• Onsite services, ensuring staff are available for consultation, paperwork, and vehicle inspection.
• Roadside Assistance for peace of mind during your rental period.
• Special rates and benefits for partners like AAA members, which may include discounts on base rates, free use of a child seat, and fee reduction on GPS rental.

Features / Highlights

Choosing this particular Hertz location in Boston comes with several distinct advantages, particularly for the local Massachusetts customer base and Copley-area visitors. The agency's characteristics and customer-reported experiences highlight its strengths.

• Prime, secure, and convenient location directly inside the upscale Westin Copley Place Hotel, a significant advantage for travelers staying in the area.
• Demonstrated commitment to a high standard of customer service, with customer reviews frequently praising the "very friendly staff" and "great service by the local manager."
• Positive feedback on operational efficiency, with one customer mentioning completing counter paperwork quickly and having a staff member personally drive the car to the hotel entrance for pickup.
• Accessibility features like a wheelchair accessible entrance and parking lot, ensuring a welcoming environment for all customers.
• Option to pay with both credit cards and debit cards for flexibility in financial arrangements.
• Potential for expedited service through the Hertz Gold Plus Rewards program, which can offer benefits like skipping the counter and earning points toward free rental days.
• The advantage of a city location that often offers flexible pickup and return options, sometimes even including vehicle delivery and pickup for Gold Plus Rewards members within a 15-mile radius, depending on the specific neighborhood policy.
• Diverse fleet selection allowing customers to choose the perfect vehicle, from fuel-efficient small sedans for city driving to larger SUVs for trips across New England.

Contact Information

To inquire about reservations, operating hours, vehicle availability, or any specific service needs, local Massachusetts customers can easily reach the Copley Square location directly.

• Address: 10 Huntington Ave, Boston, MA 02116, USA
• Phone: (617) 236-6940
• Mobile Phone: +1 617-236-6940
• Type: Car rental agency (Neighborhood location)

What is Worth Choosing

The Hertz Car Rental at the Boston Westin Copley stands out in the Boston area car rental market for its combination of high-end convenience and dedicated local service. It is an excellent choice for a variety of reasons. For those already in Copley or the surrounding Back Bay area, it eliminates the need to travel to the airport or a remote facility, saving valuable time and hassle. Customers frequently highlight the exceptional demeanor of the team, noting, for example, a "very nice" and helpful attitude from the staff member who assisted them, and praising the manager for "Timely answers by phone to solve any issue." This personal touch is a significant advantage over less-attentive alternatives.

The location's professional and courteous staff are clearly a major draw, providing personalized assistance that can be crucial, particularly when dealing with the logistics of a city-center pickup where finding the exact counter might require a quick direction from staff. Furthermore, the ability to select from a range of popular and reliable vehicles—from the small Chevrolet Spark to a versatile Nissan Rogue SUV—ensures that customers can find the right fit for their specific journey, whether it’s a quick run within Boston or a longer road trip to Cape Cod or the Berkshires. By choosing this location, you are opting for a premium car rental experience that prioritizes both convenience and customer satisfaction in one of Boston’s most distinguished neighborhoods.

Hertz Car Rental - Boston - Boston Westin Copley (BOS)

10 Huntington Ave, Boston, MA 02116, USA