Hertz Car Rental - Conyers - Highland Circle Introduce
For residents and visitors in Rockdale County and the greater Atlanta metro area, having access to reliable, local transportation solutions is essential. Whether you’re planning a family road trip out of Georgia, require a dependable vehicle for business travel, or need a specific truck or van for a move or project, a professional car rental agency can bridge the gap. In Conyers, Georgia, the Hertz Car Rental - Conyers - Highland Circle location serves as a key resource for the community, providing a range of rental vehicles and services designed to meet diverse needs.
This article provides an in-depth look at this specific local branch, drawing on publicly available information and customer experiences to offer a clear, factual overview for anyone in the Georgia area considering a rental.
The Hertz Car Rental branch on Highland Circle in Conyers, GA, is a dedicated car rental agency focused on providing temporary vehicle solutions for local users and travelers passing through the area. As part of a globally recognized brand, this local office combines the resources and vehicle selection of a major company with a focus on serving the specific needs of the Conyers community. The location is an important option for those whose travel plans don't originate directly at a major airport like Hartsfield-Jackson Atlanta International Airport (ATL) but still require a convenient local pick-up and drop-off point.
The agency’s core offering revolves around a diverse fleet of vehicles, catering to everyday driving, family excursions, and specialized transport needs. For those looking to explore local Conyers attractions such as the historic Olde Town Entertainment District, the Georgia International Horse Park, or the peaceful Monastery of the Holy Spirit, securing a rental car from this accessible location provides the freedom and flexibility to explore Rockdale County and beyond at your own pace.
A consistent point of praise from local reviews focuses on the professionalism of the staff, specifically citing team members like Lex, who demonstrate calm and efficient service even when managing a high volume of customers and complex reservations. Such individual efforts contribute significantly to a smoother rental experience, ensuring customers receive the vehicle they reserved, which is particularly critical for specific needs like minivan rentals for family travel.
However, prospective renters should also note the importance of thorough vehicle inspection, a critical piece of advice often highlighted in customer feedback for any rental company. As one customer noted, documenting the vehicle’s condition—even for subtle issues like embedded objects in tires—immediately upon leaving the lot is a vital precaution to protect against unexpected damage claims. This advice is a best practice for all car rentals, not just this specific location or brand, and helps ensure a transparent transaction for the renter.
The Conyers branch is situated conveniently off a primary thoroughfare, making it relatively simple to access for those living in or visiting the Rockdale County area of Georgia. Its location allows for a quick start to any journey, whether heading east toward Augusta or west into the heart of Atlanta. Renters can easily pick up their vehicle and connect to major highways like Interstate 20, which is key for traveling across the state.
The specific address is:
Address: 978 Highland Cir SE, Conyers, GA 30012, USA
In terms of physical accessibility, the branch is equipped to serve all members of the Georgia community. The facility offers:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This commitment to accessibility ensures that customers with mobility challenges can manage their rental pick-up and drop-off with greater ease and comfort, aligning with the needs of the diverse local population.
As a full-service car rental agency, this Hertz location provides a comprehensive array of rental and vehicle-related services. These offerings are designed to cover various rental scenarios, from daily commuting and weekend getaways to specialized moving and hauling needs. The available services include, but are not limited to:
- Standard car rental for daily, weekly, and monthly periods.
- Reservation services, allowing customers to book specific vehicle types in advance.
- Onsite services for vehicle pick-up and drop-off coordination.
- Specialized vehicle rentals, including the option for Cargo Van Rental, which is invaluable for local moves, small business deliveries, or major home improvement projects within Rockdale and Newton Counties.
- A diverse fleet selection, which typically includes compact cars, small SUVs (like the Nissan Rogue), full-size sedans (like the Chevrolet Malibu), and minivans for larger families.
- Options for various insurance and protection products, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), to give renters peace of mind during their trip.
- Flexible payment options to accommodate local customers.
This Conyers branch stands out due to several operational features and specific vehicle offerings that benefit the Georgia customer:
- Dedicated Cargo Van Availability: Explicitly offering Cargo Van Rental addresses a vital need beyond typical passenger travel, supporting local commerce and residential moving requirements.
- Accessibility Features: The provision of a wheelchair accessible entrance and parking lot makes the location inclusive and convenient for all members of the community.
- Broad Vehicle Selection: The fleet is structured to include popular models in categories like Large Sedan, Small SUV, and even Manager Special EV (Electric Vehicle), catering to both budget-conscious renters and those seeking modern, fuel-efficient options.
- Professional, Detail-Oriented Staff: Positive customer feedback highlights staff professionalism and efficiency in managing complex, pre-booked reservations for specific vehicles (like minivans).
- Multiple Payment Options: The agency accepts a wide range of payment methods, including major Credit cards, Debit cards, and modern NFC mobile payments, providing convenience at the counter.
For current hours of operation, to confirm a reservation, or to inquire about vehicle availability in Conyers, Georgia, customers can use the following details:
Address: 978 Highland Cir SE, Conyers, GA 30012, USA
Phone: (770) 918-1391
Mobile Phone: +1 770-918-1391
For those located in or planning to visit the Georgia area, the Hertz Car Rental on Highland Circle offers several compelling reasons for selection. First and foremost, the convenience of a non-airport location is a huge benefit for locals; you can avoid the additional taxes and busy traffic often associated with ATL rentals while still accessing a major brand’s reliable fleet. Secondly, the confirmed availability of Cargo Van Rental is a distinct advantage, making this location a one-stop-shop for both travel and utility vehicle needs.
Furthermore, the demonstrated ability of the team to handle reserved vehicle classes—such as ensuring a customer receives the specific minivan or full-size sedan they booked for a family trip—is a strong indicator of service reliability. This commitment to honoring reservations is crucial for ensuring smooth travel plans. Finally, the acceptance of various payment methods, including NFC, and the physical accessibility of the location all contribute to a hassle-free experience. When planning your next road trip through Georgia or simply needing a dependable local transport solution, the Conyers - Highland Circle branch provides a trusted, accessible, and well-stocked option.
Hertz Car Rental - Conyers - Highland Circle Inside
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Conyers - Highland Circle Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Conyers - Highland Circle Photos










Hertz Car Rental - Conyers - Highland Circle Location
Hertz Car Rental - Conyers - Highland Circle
978 Highland Cir SE, Conyers, GA 30012, USA
Hertz Car Rental - Conyers - Highland Circle Reviews
managercallpick upreviewsSUVcheckwash30 minutesminivanmidsize
★ 5★ 4★ 3★ 2★ 1A Warning About How Hertz Treats Its Customers — Please Read Before RentingI want to share a frustrating experience with Hertz to help others avoid a similar situation. Please check everything thoroughly when you rent your car, even if it seems fine at first glance.I rented a car from Hertz for a family trip to Florida. I picked the car up in the afternoon and drove it home — just 14 miles away. That evening, my wife noticed a screw embedded in one of the tires. There was no warning light on the dashboard, and the tire wasn’t losing air, but it was clear from the photos I took that the screw had been in there for some time.Since the rental location was already closed, I drove an hour to the airport location to exchange the vehicle. I didn’t want to risk driving my family across state lines on a compromised tire. The staff at the airport location agreed the screw looked like it had been there for a while and swapped the car without issue. Not one person told me I’d be held responsible.Two weeks later, I received a surprise bill from Hertz for $161.07 — claiming I was at fault for the tire damage. I called customer service, and unfortunately, the representative I spoke with was extremely rude. When I explained the situation and said I had photos showing no warning lights and a screw clearly embedded in the tire, she told me unless I had photos from the Hertz lot, I was responsible.I’ve rented from Hertz many times and considered myself a loyal customer — but if this is how they treat loyalty, it might be time to move on to Enterprise.Please take this as a heads-up: inspect your rental thoroughly before leaving the lot, document everything, and don’t assume Hertz will have your back.
July 07 · Dj NewMeWifey reserved a vehicle in advance and specifically booked a minivan. She called a couple of times beforehand to confirm the reservation, and each time she was re-assured that everything was set. We arrived about ten minutes later than planned. As we stepped into the office, Lex greeted us warmly and let us know she’d be with us in just a minute as she finished assisting another customer. Despite clearly managing a lot at once — juggling multiple tasks and keeping everything moving — Lex remained calm and professional. She finished with a previous customer and started working with us, but the previous customer I had some more questions and she could see that the customer was starting to get frustrated. Lex asked for our patience and addressed the previous customer’s issues. About ten minutes later, she returned to us, picked up right where we left off, and smoothly finalized our reservation. We received exactly the vehicle that was promised. This was a very good experience at this Hertz location and a lot of that was due to Lex.
May 12 · Darrin RumphReading the reviews had me nervous about renting from here. We booked our car through Priceline about 4 days in advance. I went up there around 9 am the day we were picking up our vehicle on 3/13/25 (the reservation was for 1 pm) just because of the reviews I wanted to make sure we would have a car. We reserved a small SUV. When I got there, 1 person was waiting on a vehicle, 1 person being checked in and 2 others waiting. Only 2 employees were working. Let me stop and praise Icesys for a moment. I waited about 40 minutes to be assisted and once she got to me she was so helpful in this whole process. She let me know that they hadn't had any small SUVs for 2 weeks, so she wouldn't know if they would have any until the truck came in. She was kind enough to tell me what they had and also let me know she could put me in a different vehicle we would just need to change my reservation time because 11-1 is the busiest time of day and honestly all, it's first come first serve regardless of eea we reservation. She stepped out to get the vehicle and that's when I noticed that they were the ones washing and vacuuming out the vehicles before getting them checked out.These employees have no control over what vehicles they have in stock. They don't control the website. Having attitudes with them in the office serves no point because you will leave with no car. Like I said I was nervous booking through them and was mad when she told me they didn't have a small SUV but by having a nice conversation with Icesys I got a better understanding of the car rental game and walked out with a better vehicle. I will rent from this location again. Icesys and the other lady (didn't get her name) were very nice to everyone there and constantly thanked us for being patient. The attitudes I read about was not my experience, however, the other customers in there with me were just as nice to the employees as I was.My only issue is with HERTZ because I paid through Priceline and they took the balance the morning of my reservation but once I checked out the vehicle HERTZ placed 3 pending charges for the rental amount on my card in addition to the deposit and I didn't understand the 3 pending charges if I've already paid.
April 10 · Ana JordanI had an excellent experience with Clarence at Hertz. He was professional, friendly, and went above and beyond to make the rental process smooth and stress-free. Clarence took the time to answer my questions, explain the details clearly, and made sure I felt comfortable with the car before leaving. His customer service was outstanding, and I truly appreciate his patience and positive attitude. Clarence is a great representative for Hertz, and I’ll definitely be renting here again because of the quality service he provided.
September 20 · Nigel McTawNegative!!!! There’s one guy holding down the front who deserves a raise.!! Sweet guy has a gray patch in his hair.But I booked the day before for 11am reservation. It is now 2:15 and I’m being told that they still don’t have the car I booked. It might come at 5pm other than pay an extra $50/ day. Usually if rental places don’t have the vehicle you reserved they accommodate and put you in what they have not charge me extra after waiting for 3 hours. The manager did not come and speak to me. He asked her multiple times. I sat before an interview during and after and yet she cannot speak with a customer. She has a short cut and glasses. Absolutely awful accommodations. And no restrooms. Luckily I was able to cancel without the fee. And took myself right down to enterprise.
July 23 · Moji Olayinka
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