Aa & D Transportation Lnc Introduce
For many families and individuals across the Triangle area and greater Wake County, accessing essential transportation can be a considerable hurdle. While the initial request was for a traditional "car rental" agency, the available public data identifies Aa & D Transportation Lnc as a specialized service provider focused on Handicapped transportation service. This distinction is crucial, as this company does not offer typical car rentals where you pick up a self-drive vehicle. Instead, it provides a vital service: staffed, pre-arranged transportation for individuals who require specialized assistance, particularly those with disabilities, special needs, or older adults needing non-emergency medical transportation (NEMT).
Operating within Raleigh, North Carolina, Aa & D Transportation Lnc fills a specific and high-demand niche by ensuring that residents with mobility challenges can get to necessary appointments, school, and other destinations. This type of transportation is often crucial for quality of life, bridging the gap between home and essential services when personal vehicles or standard public transit are not accessible or adequate. Their service operates as a crucial link in the local social services and healthcare network, often partnering with local or county agencies, such as Wake County Transportation services, to deliver pre-approved rides.
It is important for potential clients and their families in North Carolina to understand that this is a booked service with a professional driver, often utilizing special vehicles like vans with wheelchair lifts, and not a counter rental for personal driving. Pricing structures for these specialized services are typically based on distance, the specific eligibility criteria of the rider (e.g., Medicaid, elderly/disabled programs), and whether the trip is within or outside Wake County.
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Aa & D Transportation Lnc is centrally located in Raleigh, NC, which positions it well to serve the entire Wake County region. Their address places them in a commercial area with reasonable access to major thoroughfares, allowing for timely dispatch of their vehicles across the metropolitan and surrounding rural zones of the county.
The specific address for the office is:
- 1001 Navaho Dr, Raleigh, NC 27609, USA.
As a company whose primary business is handicapped transportation, the vehicles used in their fleet are specialized to be inherently accessible to their clientele, typically featuring:
- Wheelchair access via ramps or hydraulic lifts.
- Securement systems for wheelchairs and scooters.
Their location in Raleigh ensures they can effectively participate in programs like GoWake Access, which provides door-to-door, shared ride services for seniors, individuals with disabilities, and others who qualify for assistance under Wake County's coordinated transportation initiatives.
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Aa & D Transportation Lnc specializes in scheduled, personalized transit for North Carolina residents with specific mobility requirements. Based on their identified type as a Handicapped transportation service, their core offerings likely include:
- Handicapped and Special Needs Transportation: Providing door-to-door service for individuals with disabilities who cannot use standard transportation methods.
- Non-Emergency Medical Transportation (NEMT): Scheduling rides for clients to and from medical, dental, therapy, and non-hospital outpatient appointments.
- School Transportation for Special Needs Students: Arranging rides for students eligible for specialized services under contracts with local school districts, such as Wake County Public School System.
- Elderly Transportation: Catering to older adults in need of reliable transit for essential errands and medical visits.
- Managed Transportation Services: Providing services under contract for government or healthcare programs (e.g., Medicaid or Wake County assistance programs).
- Payment Flexibility: Accepted methods for payment are generally reported to include checks, credit cards, and cash, although specific terms should be confirmed upon booking.
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The unique selling points of Aa & D Transportation Lnc are centered around its specialized nature and dedication to a specific, vulnerable demographic in the Raleigh area.
- Specialized Fleet: Vehicles are equipped to handle various mobility devices, including wheelchairs and scooters, a necessary feature for their target clientele.
- Focus on Wake County: Central location allows for broad service coverage across Raleigh and the surrounding Wake County areas, including urban and potentially rural zones.
- Crucial Social Service Role: They act as a contracted provider for essential services, making them a key part of the support network for many local families and agencies.
- Curb-to-Curb Service: Providing personalized assistance that is more comprehensive than standard public transit, helping clients from their pick-up point directly to their destination entrance.
- Wide Operating Schedule: The availability of services, often reported as Monday through Saturday with potential for special rates on weekends and holidays, ensures accessibility when needed most.
It is important to note, however, that public reviews of the company emphasize the critical need for customers to conduct their own thorough due diligence, including verifying all trip details and confirming driver punctuality, due to reported concerns about reliability, communication, and driver professionalism.
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For scheduling a ride, inquiring about eligibility for specialized transport, or for any general questions regarding their services in the North Carolina region, you may contact Aa & D Transportation Lnc using the following information:
Address: 1001 Navaho Dr, Raleigh, NC 27609, USA
Phone: (919) 877-9599
Mobile Phone: +1 919-877-9599
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Choosing Aa & D Transportation Lnc means opting for a highly specialized form of transport in North Carolina that is explicitly designed to serve the handicapped and those with special needs—a service that is difficult to replace with standard ride-sharing or public transit. Their core value proposition lies in the ability to provide a physically accessible vehicle with the necessary accommodations (like lifts and securements) and a planned route to get a rider with complex needs to their destination. For a family needing reliable transport for a child with special needs to school, or for an older adult needing to make a critical doctor’s appointment, this is an essential service component.
The agency’s involvement in Wake County’s larger coordinated system for the elderly and disabled (such as NEMT or school contracts) also suggests they can potentially handle billing and administrative processes required by state or county programs, reducing the financial and logistical burden on the user. The curb-to-curb service is a significant advantage, ensuring the driver assists the passenger into the vehicle and safely to the entrance of their destination.
However, potential users must consider the importance of their stated reliability and safety. Given the seriousness of the reported customer experiences, it is strongly advised that clients prioritize direct and immediate communication to confirm all details. Before the first ride, North Carolina users should:
- Confirm all pickup and drop-off times with a direct contact at the main office.
- Clearly communicate the specific needs and mobility requirements of the passenger.
- Establish a clear line of contact, ensuring they have the dispatch number for real-time inquiries.
- Inquire about the company's established protocols for accidents, delays, and no-shows, especially for minors or medically fragile individuals.
While the specialized service is crucial, its value is only realized when delivered with the highest standards of safety, professionalism, and punctuality. For the residents of Wake County with special transportation needs, Aa & D Transportation Lnc represents an essential option, but one that requires careful coordination to ensure a successful and safe experience.
Aa & D Transportation Lnc Photos
Aa & D Transportation Lnc Location
Aa & D Transportation Lnc
1001 Navaho Dr, Raleigh, NC 27609, USA
Aa & D Transportation Lnc Reviews
drivercompanyschoolbusweaving
★ 5★ 4★ 3★ 2★ 1Most unreliable company every. Do not trust your child. My daughter has missed more than 5 days of school behind the bus driver not picking her up. She has been in a car accident and they didn’t even have the nerve to notify me or give me a police report till I got wake county transportation involved. After today and this bring incident #7 I have to contact the superintendent because the fact that they get paid by wake county but are not qualified or organized and just flat out rude. They picked up my daughter at daycare to take her to school even though I already talked to someone and told them not to because we were headed out of town, but the kicker is they left her at school and didn’t bring her back. The teacher called me after 4pm and said she had to leave and no one came to get her. I called aa&d and they told me I had to go and get her. And asked me why she was there? I said because Your bus driver picked her up and no one came back to get her. I cannot believe they are even allowed to run a business.
February 16 · jasmine uroliaI was driving on the high way when I saw a speeding van with no turn signal, cutting off cars (tailgating people when they weren't going as fast as she was), and doing brake checks while on a highway with cars going 70 miles per hour. She almost caused a collision when she didn't look her next to her and she was a few inches away from ramming into us!!! She had no turn signal. I recorded her on my phone for a few miles till she took an exit. Come to find out this was a van from this company called AA&D. I called the number from the van and the woman who answered seemed uninterested and even defended her. No one needs to be driving that fast. Especially when you're a school van?? I wouldn't want my kids on her car or any of these vehicles from this business. When I asked to speak to the manager she refused transfer me to the manager. I asked where I can reach him or her at and she refused. I called the main office and they said they would look into it and it was unacceptable. Do they run background checks on drivers? Because Dodge Grand Caravan 3008 License plate DDP 5936 should be fired!! I have proof in my phone and my dash camera. Weaving in and out through traffic. Ridiculous.
March 22 · Local North Carolina ReviewerThis is by far the most unprofessional transportation company I have ever dealt with. The idea that they transport children is still within my disbelief. My concerns are primarily the lack of communication this company has with the family of the child they are picking up. The driver picked up my child without notifying me he would pick up my child, this goes back to the office in which he would get the contact information from, however, the office staff did not give him the right contact information and proceeded to pick him up without notifying us. Since they didn’t have the right contact information, they also didn’t not have the right address and brought my son to an address that was no longer valid. They would of known this information had they called. When I called the office, I encountered several unprofessional staff whose blatant response was, “ is the driver picking him up or not?” I’m not sure why this bus company is even in business, let alone able to pick up children and have a contract with Wake County. As for the staff, I’m sure they they could all use more education and a few core classes on office etiquette and professionalism or perhaps another profession.
October 08 · Ty FigueroaI wouldn't trust my children with this company. Reckless driving. Speeding. Weaving in and out of traffic. Road rage. Van number 3000 driver needs to be suspended for endangering everyone on the road.
September 29 · Marty StancilDriver changed... No notificationDriver late.. .No nothingI call... Their response ...."Do you want the driver there or not?"Don't want them driving, especially not my childrenGhetto raggedy receptionist "He ain't here" after Me asking for supervisor. What a mess
April 30 · Crystal Harris
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