ACE Rent A Car Introduce
For residents and visitors traveling through the greater Chicagoland area, finding a reliable and budget-friendly car rental agency is essential for navigating Illinois with ease. ACE Rent A Car, with its location near Chicago O’Hare International Airport (ORD), has established itself as a go-to choice, offering a streamlined rental process combined with a commitment to exceptional customer service. Known for its competitive pricing and a diverse selection of well-maintained vehicles, ACE provides the freedom you need whether you're embarking on a road trip across the state, heading to a business meeting in the city, or simply running local errands.
The company prides itself on offering a personalized touch that often exceeds the expectations associated with airport-adjacent car rental services. Customer feedback consistently highlights the professionalism and helpfulness of the staff, transforming what can sometimes be a stressful travel step into a smooth and pleasant experience. Their aim is to get you on the road quickly and confidently, ensuring your time in Illinois starts off right.
Choosing the right car is crucial for any journey, and ACE Rent A Car maintains a fleet designed to meet various needs and budgets. From compact, fuel-efficient models perfect for maneuvering through city traffic to spacious SUVs and vans ideal for family vacations or group travel, the options are extensive. This commitment to variety means you won't have to compromise on comfort or capacity for your Illinois adventure. The transparency in their rental process and dedication to customer satisfaction are key factors that make ACE a standout option in the competitive Chicago car rental market.
The ACE Rent A Car office serving the Chicago O’Hare area is conveniently situated just a short distance from the airport, making it highly accessible for travelers arriving in Illinois. While it is an off-site location, the process of reaching the rental counter has been streamlined for customer convenience.
The agency’s physical address is:
10501 Delta Pkwy, Schiller Park, IL 60176, USA
This Schiller Park location is strategically positioned to offer quick access to major roadways, allowing renters to efficiently begin their journey through the Illinois region, whether they are heading east toward Chicago, west into the suburbs, or connecting to interstates for further travel. The key to accessing the rental facility from the airport is to utilize the dedicated airport transit system (ATS) to the Consolidated Car Rental Facility. From there, a dedicated ACE Rent A Car shuttle bus transports customers directly to their off-site office for vehicle pick-up. This two-step process—ATS to Consolidated Facility, then shuttle to ACE—ensures a smooth transition from arrival gate to rental car.
Accessibility is a key priority at this location, ensuring that all customers have an effortless experience. Key accessibility features include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These amenities demonstrate a commitment to serving every member of the Illinois community and all incoming travelers.
ACE Rent A Car in Schiller Park provides a comprehensive range of services and options designed to make your rental process as flexible and hassle-free as possible. Their offerings cater to diverse needs, from short-term leisure rentals to extended business trips.
- Diverse Vehicle Fleet: Offering a wide selection of vehicles, including economy cars, compact sedans, full-size cars, intermediate models, various SUVs (compact, midsize, standard, full-size), and vans (minivans, 12-passenger, 15-passenger) to suit any travel requirement or group size.
- Airport Shuttle Service: Complimentary shuttle service runs from the Consolidated Car Rental Facility at O’Hare to the ACE Rent A Car office, ensuring an efficient transfer for arriving customers.
- Flexible Payment Options: Acceptance of major Credit Cards and Debit Cards for deposits and final payment, providing convenience for all renters.
- After-Hours Vehicle Return: For customers with early morning flights or late-night returns, this location offers a 24-hour return service. Renters can park the vehicle and drop the keys in a designated drop box, providing maximum schedule flexibility.
- Optional Add-Ons: Customers have the option to add extras to their reservation for a fee, which can include GPS rental, child or infant car seats, and the option to add additional authorized drivers.
- Insurance and Protection Options: Offering various protection plans, such as Damage Waiver (DW) or Loss Damage Waiver (LDW) and Supplemental Liability Protection (SLP), which customers can accept or decline based on their existing coverage.
- Refueling Service Options: Providing choices for managing fuel payment, including a Prepay Fuel option, a We Refill option, or the option for the renter to You Refill the tank before returning.
The Schiller Park ACE Rent A Car location stands out in the Chicago area rental landscape due to several compelling features that prioritize the customer experience.
- Competitive and Affordable Pricing: ACE is often noted for providing some of the most competitive rates in the Chicago market, offering excellent value across all vehicle classes, from economy to full-size SUVs.
- Exceptional Customer Service: The staff is frequently praised in customer reviews for being "courteous, professional, and friendly." Specific agents, such as “Sherman” and “Angel,” have been highlighted for their speed, clear explanations, and willingness to go above and beyond, including providing local recommendations. This focus on personable, high-quality service is a defining feature.
- Streamlined Rental Process: Customers report a "smooth" and "easy" experience from reservation to check-out and return. The efficiency of the staff, like the speed noted in providing keys and explaining details, minimizes wait times.
- Diverse Fleet for Every Need: Whether a renter needs a fuel-efficient sedan for city travel, a spacious minivan for family transport, or a rugged SUV, the diverse and well-maintained fleet ensures the right vehicle is available.
- Convenient Location for Air Travelers: Situated near Chicago O’Hare International Airport (ORD), the location is perfect for Illinois travelers flying in or out, with a system in place to make the transition from the airport terminal to the rental car desk simple.
For bookings, inquiries, or assistance with an existing rental, customers in Illinois can reach the ACE Rent A Car location using the following information:
Address: 10501 Delta Pkwy, Schiller Park, IL 60176, USA
Phone: (866) 551-8267
Mobile Phone: +1 866-551-8267
The office is typically open seven days a week, with operating hours generally running from early morning until late in the evening. It is always recommended to confirm specific holiday or seasonal hours before planning a visit.
For anyone looking to rent a car in the Illinois area, especially near O’Hare, ACE Rent A Car presents a highly compelling choice. The core reason to choose this agency is the unique blend of affordability and excellent customer experience. Many large rental agencies can feel impersonal, but ACE consistently receives accolades for staff members who are genuinely invested in making the customer's day great.
The value proposition is clear: you get competitive, low prices often associated with budget rental companies, but without sacrificing the quality of service. The real-world experiences shared by customers—mentioning agents like Sherman and Angel who were quick, thorough, and friendly—speak volumes about the local team's commitment. They successfully navigate the line between promotional efficiency and personal engagement, which can be invaluable after a long flight or when facing unexpected travel changes.
Furthermore, the practicalities of renting are handled with care. The ability to return a vehicle 24/7 offers critical flexibility for travelers with unpredictable schedules. The varied fleet ensures that whether you need the ultimate in fuel economy or a vehicle large enough for a sizable family and all their luggage, ACE has a solution that fits. Ultimately, choosing ACE Rent A Car means opting for a rental experience that promises less hassle and more genuine help, allowing you to focus on your destination rather than the logistics of getting there.
ACE Rent A Car Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
ACE Rent A Car Photos










ACE Rent A Car Location
ACE Rent A Car
10501 Delta Pkwy, Schiller Park, IL 60176, USA
ACE Rent A Car Reviews
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★ 5★ 4★ 3★ 2★ 1This location has a team of courteous , professional,and friendly people especially our agent “Sherman” who gave us a car. Sherman made our renting a car experience so great and Sherman did phenomenally well to give us a car. Sherman was very quick in explaining things in details, and got us a car key, quickly. Initially we were reluctant to rent a car despite being over there at office but Sherman made our day . Our car return experience was also great and they took a good care of us. Good luck.
August 27 · Pramod MMHad such a great experience with Ace Rental at O’Hare! From start to finish, everything was smooth — and that was all thanks to Angel. Seriously, he was amazing!He made the whole process super easy, helped me upgrade my car with zero hassle, and was just genuinely cool to talk to. On top of that, he gave me some awesome local recommendations for places to eat and check out while I was in town! Literally one of the best experiences I’ve had renting a car. If you're renting from Ace at O’Hare, definitely try to get Angel to help you — he’s the best!!!!!
October 09 · Cristela AcevedoStaff were quick, friendly and accommodating. My rental did pick up a nail in the tire but employees were able to direct me to either return the car for a different one, or take it to a discount tire for a free repair. I opted for the repair, which had me in and out in 30 minutes. All in, not a bad experience!
May 04 · Brittie SeitzEDIT: I reached out to Ace customer service as requested in the reply to this comment. They didn’t do anything to help. Very disappointing.I work for the airlines, and as such I rent a lot of vehicles. I thought I had found my new favorite car rental company in Ace. Everything was smooth for check in, and everyone was friendly. The car was in good shape, or at least so I thought.It wasn’t until after I returned the car, when I was blamed for damage to one of the tires that I am positive I did not cause. On top of that, they are trying to bill for over $600 to replace a single tire, which normally retails for just over $100.I should have listened when the family in front of us rejected the car because “it was too big.” They must have been talking about the bulge in the tire that they are trying to blame me for. I just didn’t think to look closely at the tires during pickup.I noticed the tire while I was with my family at the zoo. I didn’t want to risk driving on it, so I called Ace and reported the tire bulge, then put on the spare (at my expense) and drove the car back to Ace.Not only are they trying to charge me for damage I did not cause, they also put my family and me at risk by knowingly giving me a car that wasn’t safe to drive.I’m going back to renting from Enterprise and Hertz. They might be more expensive, but at least they’re not unscrupulous.
July 14 · Bryan SoderblomIf I could give them 10 stars, I absolutely would! Our entire experience—from start to finish—was outstanding. The service was fast, smooth, and incredibly efficient. I’ve never encountered a more streamlined car rental process. Angel stood out as one of the best customer service representatives I’ve ever met. He was warm and reassuring, making sure our rental experience was as easy as possible. Thanks Sherman for the restaurant recommendations and the other service team!
July 26 · Sonya Averett
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