Act Ambulette Brooklyn

- 1411 Gravesend Neck Rd, Brooklyn, NY 11229

In the bustling landscape of New York City, ensuring safe, reliable, and comfortable transportation, especially for medical needs or for those with mobility challenges, is paramount. For Brooklyn residents and facilities, Act Ambulette Brooklyn provides a dedicated and crucial service in the realm of non-emergency medical transportation (NEMT), ambulette services, and even private ambulance options.

While the business name includes the term 'car rental' in some listings, their core services are specialized transportation: they focus on being a Handicapped Transportation Service, an Ambulance service, a general Transportation service, and a Wheelchair rental service. This specialization highlights their commitment to serving individuals who require more than a standard taxi or rideshare service for their appointments or transfers.

The importance of reliable NEMT cannot be overstated in a city like New York, where traffic and distance can pose significant barriers to healthcare access. For individuals utilizing Medicaid in New York, Non-Emergency Medical Transportation is an essential service, with a centralized system managed by brokers to coordinate these vital rides. While the average starting cost for senior transportation in New York City is approximately $23.48 per hour as of late 2025, specialized ambulette and ambulance services, particularly those associated with specific medical transport codes (like A0425 for BLS or A0426 for ALS-1 as per some fee schedules), have distinct pricing structures which may be covered by insurance or specific programs.

Act Ambulette Brooklyn aims to bridge the gap between healthcare needs and transportation challenges, offering solutions designed for safety and accessibility.

Act Ambulette Brooklyn is centrally located at:

1411 Gravesend Neck Rd, Brooklyn, NY 11229, USA

Situated in the Homecrest/Gravesend area of Brooklyn, this location provides relatively convenient access for residents in the surrounding neighborhoods. For those utilizing public transit, the location is generally accessible. The nearby area is served by NYC Subway lines and MTA bus routes. For example, the Neck Road station on the BMT Brighton Line (Q train) is a local station on an embankment, and while the exact walking distance from the address to the station is not immediate, the vicinity of the Q train can be a reference point for accessibility. Furthermore, various bus lines, such as the B3, B36, B44, and B44-SBS, operate in the greater Gravesend Neck Road area, providing additional public transport links.

For those driving or being dropped off, the location offers convenient On-site parking.

Act Ambulette Brooklyn provides a comprehensive suite of transportation and related services, particularly focusing on the medical and accessibility needs of New York-area users:

• Handicapped Transportation Service
  • Ambulette Service and Transportation, including wheelchair-accessible transport.
  • Transportation for Disabled People, Seniors, and the Elderly.
  • Safe, Scheduled, and Assist Medical Transportation.
• Non-Emergency Medical Transportation (NEMT)
  • Transportation to and from Doctors, Primary Care, and Scheduled Appointments.
  • Transportation for Dialysis And Radiation Treatments, Therapy & Chemotherapy.
  • Hospital Discharges, Hospital Transfers, and Medical Transfer.
  • Services covered by Health Insurance and Medicaid Transportation.
• Emergency/High-Level Transport Options
  • Ambulance Services and Private Ambulance.
  • Medical Attention and High Roofs for specialized vehicle needs.
• Ancillary Services
  • Pick Up and Drop Off services.
  • Wheelchair Rental Service.
  • Taxi Service for general transport needs.

A focus on accessibility and a commitment to diverse community needs are key highlights of the service:

• Full Accessibility: The facility and services prioritize accessibility with a Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, and Wheelchair accessible seating.
• Wheelchair Mobility Specialization: The fleet includes vehicles capable of Wheelchair Accessibility Transport, Wheelchair Transportation for Disabled, and accommodating Wheel Chairs and High Roofs.
• Inclusive Environment: The business identifies as LGBTQ+ friendly and a Transgender safespace, ensuring a welcoming environment for all New York community members.
• Convenience Amenities: A Restroom is available for clients and an On-site parking lot simplifies access for accompanying family or facility staff.

To schedule a ride or inquire about services, New York residents can use the following details:

Address: 1411 Gravesend Neck Rd, Brooklyn, NY 11229, USA

Phone: (718) 554-0066

Mobile Phone: +1 718-554-0066

For New Yorkers seeking non-emergency medical or accessible transportation, selecting a provider requires careful consideration of both reliability and patient care quality. Act Ambulette Brooklyn, with its extensive list of services, presents itself as a versatile option for complex transportation needs, including Medicaid transportation, hospital transfers, and recurring medical appointments like dialysis and physical therapy.

The reported focus on being a Transgender safespace and LGBTQ+ friendly is particularly noteworthy, addressing the need for culturally competent and respectful service for all members of New York's diverse communities. Furthermore, their specialization in Wheelchair Accessible Transportation, including a comprehensive list of destinations like Lab Tests, Physiotherapy, and Scheduled Doctors Appointments, shows an understanding of the typical logistical challenges faced by mobility-impaired individuals.

However, prospective clients in the New York region should always perform due diligence. Feedback from the community is varied, indicating high praise for service and professionalism ("Amazing service and very friendly folks... highly recommended for big establishments and large medical facilities") but also severe criticisms regarding driver conduct and management's follow-through on safety issues (allegations of inappropriate driver behavior, refusal of assist-back-inside services, and lack of apology from ownership). The importance of reliable, safe, and compassionate transport for vulnerable populations, such as the elderly or post-operative patients, means that choosing a service that consistently upholds the highest standards of professional conduct is non-negotiable.

In a competitive market of NEMT providers in Brooklyn, where options like other local services, major tech platforms (such as Uber Health), and state-managed Medicaid transport systems exist, Act Ambulette Brooklyn offers a focused set of accessible transport solutions. As always, verifying insurance coverage, reading recent reviews, and confirming the specifics of the door-to-door service agreement are essential steps before securing transportation for a loved one's critical medical needs in the New York area.

Act Ambulette Brooklyn

1411 Gravesend Neck Rd, Brooklyn, NY 11229, USA