Avis Car Rental Introduce
Welcome to the premier destination for seamless vehicle rentals in Northeast Wisconsin: Avis Car Rental at the Austin Straubel International Airport (GRB). For residents of Wisconsin or visitors flying into the Green Bay area, finding reliable, quality transportation is key to a successful trip, whether for business or pleasure. Avis has established a strong presence right where you need it most—within the airport terminal—making the transition from air travel to road travel as swift and effortless as possible.
This specific location functions as both a full-service car rental agency and a van rental agency, ensuring a wide array of vehicle types are available to suit almost any need, from solo trips to large group travel. As a recognized global brand, Avis aims to provide a reliable rental experience backed by a diverse fleet and a commitment to customer service. They are positioned to be your first stop for dependable mobility solutions in the Ashwaubenon and greater Green Bay area.
In a region known for its strong community ties, vibrant local businesses, and beautiful natural landscapes, having a trustworthy rental car can unlock the full Wisconsin experience, from navigating city streets to heading out for a weekend getaway in the Door County peninsula or across the Fox River Valley.
The Avis Car Rental office is situated directly at the Austin Straubel International Airport (GRB), making its location exceptionally convenient for all airline passengers. The address places it in the heart of Ashwaubenon, a municipality directly adjacent to Green Bay and an economic hub for the region. Being on Airport Drive, the facility is immediately accessible upon landing, eliminating the need for an extra shuttle or long transfer process for those arriving by air.
Location and Accessibility
The Avis Car Rental counter is located inside the terminal building of the Austin Straubel International Airport (GRB). For customers flying in, the rental counter is typically found in the baggage claim area, requiring only a short walk from your gate and the baggage carousel. The rental cars are parked conveniently outside this area, ready for quick pick-up.
For walk-up renters who are local to the Wisconsin area or are arriving at the airport without having flown in, directions usually involve following airport signage for "Arrivals" or "Baggage Claim" to easily locate the counter inside the terminal.
This location is also dedicated to ensuring accessibility for all customers. Public information confirms the availability of both a wheelchair accessible entrance and a wheelchair accessible parking lot, underscoring their commitment to serving the diverse needs of the Wisconsin community and its visitors.
Services Offered
Avis Car Rental offers a comprehensive suite of services designed to simplify and streamline the rental process for customers in the Green Bay area. These services cover the entire spectrum of rental needs, from initial booking to final vehicle return.
- Extensive Vehicle Fleet: Offering a variety of vehicle classes, including compact, intermediate, full-size sedans, SUVs (Standard, Full-Size, and Premium), luxury cars, minivans, and 12- or 15-passenger vans, catering to individual travelers, families, and larger groups.
- Car Rental Agency: Standard daily, weekly, and monthly car rental options for general transportation needs.
- Van Rental Agency: Specialized van rentals, including minivans (7-passenger) and large passenger vans (12- and 15-passenger), ideal for family trips, sports teams, or organizational outings in Wisconsin.
- Onsite Services: Convenient counter and vehicle pick-up located within the airport terminal area.
- Free Pick-up Service: An optional service for those not flying in, available by calling the location directly to arrange pick-up (terms and conditions may apply).
- One-Way Rentals: Allowing customers the flexibility to pick up a vehicle at this location and drop it off at a different Avis location, accommodating various travel itineraries across the state or country.
- Optional Rental Products: Available add-ons often include GPS navigation systems, child safety seats, extended roadside assistance, and SiriusXM radio.
- Fuel Service Options: Various options for managing fuel upon return, such as paying for a full tank in advance.
- E-Toll Service: Providing an optional e-toll collection device to facilitate easy passage through electronic toll lanes, simplifying travel on Wisconsin’s highway systems and beyond.
Features / Highlights
This location brings the standards and features of a national car rental brand to the local Wisconsin market, offering several key highlights that enhance the customer experience.
- Airport Convenience: Located inside the Austin Straubel International Airport (GRB), which significantly reduces post-flight travel time and hassle.
- Active Military Discounts: A notable highlight is the provision of discounts for active military personnel, which is a significant benefit for members of the armed forces and their families traveling in or out of the Green Bay area.
- Accessibility Provisions: Features like a wheelchair accessible entrance and parking lot make the service welcoming and available to customers with mobility challenges.
- Flexible Payment Methods: Accepts both major credit cards and debit cards for payment, offering financial flexibility to customers.
- Avis Preferred Service: Customers enrolled in the Avis Preferred loyalty program can often benefit from expedited service, such as skipping the main counter, to get on the road even faster.
- After-Hours Returns: Providing a secure key drop box at the counter inside the terminal for convenient returns outside of standard operating hours.
Contact Information
For making a reservation, confirming vehicle availability, or utilizing the free local pick-up service, customers in Wisconsin can contact the local office directly.
- Address: 2077 Airport Dr, Ashwaubenon, WI 54313, USA
- Local Phone: (920) 496-3840
- Mobile Phone: +1 920-496-3840
What is Worth Choosing Avis Car Rental?
For anyone in the Wisconsin area—whether a local resident needing a temporary vehicle or a visitor arriving at GRB—Avis Car Rental presents a compelling option, but it is important to be an informed consumer. The location's chief advantage is its unparalleled convenience at the Green Bay airport, which is often a deciding factor for time-sensitive business travelers or families with luggage. The comprehensive fleet, spanning from economical cars perfect for exploring Lambeau Field to large vans capable of hauling a group to a Door County retreat, ensures that you can find a vehicle that fits your specific needs for capacity and comfort.
Furthermore, the nationally available perks, like the active military discounts and the option to use the Avis Preferred service for a faster experience, add substantial value for eligible customers. The acceptance of both credit and debit cards also broadens the financial accessibility for renters.
However, potential renters should be aware that the customer experience can sometimes be mixed, as is common with high-volume airport locations. Online feedback suggests that some customers have reported positive interactions, specifically highlighting the helpfulness of individual employees. For instance, customers have praised employees like Sara and Tyler for providing exceptional service and assistance with challenging return scenarios. This indicates that while the overall corporate process is consistent, the on-the-ground staff can often provide a high-touch, five-star experience that makes a significant difference.
Conversely, some customer reviews point to issues with billing, specifically mentioning overcharges for fuel and suggesting the need for meticulous record-keeping. As a best practice for any car rental in Wisconsin or elsewhere, it is highly advisable to take time-stamped photos or video of the fuel gauge and the entire vehicle's condition, both before and after the rental period. This simple step can safeguard against potential disputes over fuel surcharges or pre-existing damage, ensuring your experience is as smooth and stress-free as possible.
Ultimately, choosing Avis at this Ashwaubenon location means selecting a globally recognized company with an extremely convenient position at the Austin Straubel Airport and a wide selection of vehicles, backed by a commitment to certain accessibility and discount programs. By combining the speed of an airport location with careful documentation during pick-up and drop-off, Wisconsin travelers can maximize the benefits of renting from this long-standing industry name. It remains a reliable solution for your transportation needs across the Green Bay region and beyond.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental
2077 Airport Dr, Ashwaubenon, WI 54313, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1THIS LOCATION IS FULL OF THIEVES! Returned the car, was overcharged for "fuel surcharge" even though it was returned full. Luckily I took a photo of the fuel gauge at return. I called Avis customer service, they removed the charge and when I asked why they intentionally overcharged me, the representative's response was "I'm not sure but this location is known for doing this." This location obviously is banking on people not checking their emailed receipt so they can get away from robbing people. THEY NEED TO BE HELD ACCOUNTABLE FOR STEALING MONEY FROM PEOPLE. Please take photos or a video before and after you return the car so you're covered from their criminal tactics.
October 09 · Grant LahamTruly, I cannot say enough about Sara and Tyler. These are five star employees. Hold on to them, promote them! They were so helpful today dealing with a very challenging return. Thank you so much!!!
July 04 · Adam JohnsonFrom the time I arrived to the time I left I felt valued and appreciated. Emma behind the counter at budget Avis Rent a Car in Green Bay Wisconsin was very professional and thorough throughout the entire process even the small talk didn't seem like small talk as it felt she could have been a friend from years past.I Do not rent vehicles often but if I ever need to rent one again I will be sure to go through Avis. Top notch service
May 06 · Kurt GrossAwful experience. I rented a car with the intention of leaving it in another city once I found a new car to purchase. I told the worker that I was still in the process of looking and he said "No problem, just let us know." A couple days later, I found a car that I wanted which was 4.5 hours away in Illinois. I located the nearest Avis and called ahead of time to make sure I could return the car there. The guy told me no because Green Bay is a corporate location and the one down there is a franchise so they have nothing to do with each other... I asked him what the nearest location I could return it at and he told me Chicago Midway airport. So I make the 4.5 hour drive and attempt to return the car at Midway only to be told that I can't because of an issue on Green Bay's end. I called GB Avis only to be told that the car I rented isn't a one way car and can only be returned in GB unless I pay $1000 fee. At this point, I was obviously upset because I already drove all that way alone and still had to drive back home and work the next day. They transferred me to the manager Quinn, who gave a less than sincere apology and offered to only charge me a $500 fee instead of $1000. Given my situation, I was begrudgingly going to pay it just so I could get my new car and get home. However, the Illinois Avis employee told me he had no way of closing out the rental in the system, and therefore I risked being charged more days and liability if anything happened with the vehicle. I tried to call GB again in hopes that Quinn could work something out with the Illinois employee, but GB wouldn't answer my calls. Because of this, I ended up leaving the car I bought in Illinois and driving the Avis rental back home. I had to make another trip to Illinois 2 days later, take time off of work, and waste a bunch more money on gas, tolls, and Uber from Enterprise to the dealership to finally get my new car. On the 2nd trip, I rented from Enterprise instead and guess what? Enterprise only charged me $75 to rent a car and leave it in Illinois with absolutely no issues!
January 02 · Ashley lAbsolutely the Worst experience. NEVER rent from them EVER. Had to wait in line 2 1/2 hrs. for a car we paid for 5 mnths ago. After an exhausting "travel day" then this. Got to our hotel at 11 pm. Live n learn!
November 29 · Susan Panure
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