Tru-Way Transport

- 629 Truway Rd, Brussels, WI 54204

In the beautiful, tightly-knit communities of Northeast Wisconsin, reliable transportation to and from medical appointments is not merely a convenience—it is often a necessity for maintaining quality of life and health. Tru-Way Transport, based in Brussels, Wisconsin, serves as a crucial resource for individuals who require specialized transit due to mobility challenges, offering a professional and dedicated handicapped transportation service.

Tru-Way Transport goes far beyond a typical car rental or taxi service; it is a Non-Emergency Medical Transportation (NEMT) provider. Their primary focus is ensuring that elderly, disabled, and patient populations can access critical healthcare services, regardless of their level of mobility. Operating across a wide service area that includes Door, Brown, Kewaunee, and other surrounding counties, they are committed to providing safe, comfortable, and timely door-through-door service for a diverse range of medical and personal needs.

This locally-owned and operated company understands the unique challenges of traveling in the region and prides itself on a compassionate, attentive approach to customer care. Whether the journey is a short ride to a local clinic or a long-distance trip to a specialized facility, Tru-Way Transport aims to be a 'Tru-Blessing' for Wisconsin residents who depend on this specialized mobility assistance.

Location and Accessibility

Tru-Way Transport is strategically located to serve the Door and Kewaunee County areas while maintaining accessibility to the larger medical centers of Green Bay and beyond. The physical address is in the quiet community of Brussels, Wisconsin, making them a local, accessible provider for many rural residents in Northeast Wisconsin.

The company’s home base ensures easy contact for residents throughout its service region. The facility itself is designed with the client's needs in mind, featuring essential accessibility accommodations right at its location.

• Physical Address: 629 Truway Rd, Brussels, WI 54204, USA
• Wheelchair Accessibility: The premises feature a dedicated wheelchair accessible entrance, ensuring that all customers, including those coordinating services in person or visiting the office, can do so with ease.
• Parking: A designated wheelchair accessible parking lot is provided, demonstrating a comprehensive commitment to ease of access for their specialized clientele.

Services Offered

As a specialized handicapped transportation provider, Tru-Way Transport focuses exclusively on NEMT services, offering a variety of vehicle types and assistance levels to accommodate patients who are medically stable but require mobility aid. They are equipped to handle various forms of transport needs for individuals who walk with assistance, use a cane/walker, or are entirely wheelchair or gurney bound.

• Non-Emergency Medical Transportation (NEMT): Reliable rides to and from all types of medical and healthcare appointments.
• Cancer Treatments: Dedicated transportation for critical oncology appointments and recurring treatment schedules.
• Doctor Appointments: General and specialist office visit transport.
• Door-Through-Door Service: Drivers provide physical assistance beyond the curb, helping patients into and out of their residence and ensuring they are checked into their final destination, such as the doctor’s office.
• Gurney Transportation: Specialized vehicles and careful staff are available for individuals who require travel on a gurney or stretcher, including lateral transfers to decrease fall risk.
• Hospice Transportation: Sensitive and comfortable transport for hospice patients.
• Hospital Discharges: Safe and reliable transfer from the hospital back to a patient's home or a nursing facility.
• Long Distance: Service is not limited to local trips; they provide long-distance transportation to medical facilities across the state and potentially beyond, by request.
• Inter-Facility Transfers: Moving patients between various healthcare locations, such as hospitals, clinics, or nursing homes.
• Nursing Homes: Scheduled and requested transport for nursing home residents.
• Wheelchair Bound Transport: Vehicles equipped with lifts and secure tie-downs to safely transport individuals remaining in their manual or power wheelchairs.
• Broda Transportation: Specialized seating to support posture and comfort for patients with complex medical needs.

Features / Highlights

The core features of Tru-Way Transport center on a commitment to patient well-being, professionalism, and community service, making them a preferred choice for specialized transit in the region.

• 24/7 Availability: Service is available 365 days a year, with dispatch available around the clock to accommodate appointments or discharges at any time.
• Door-Through-Door Assistance: A premium level of service where the driver assists the patient from inside their home or facility all the way to the final destination's check-in desk, and back again.
• Compassionate and Professional Drivers: Customer reviews consistently highlight the friendliness, punctuality, and helpfulness of the driving staff, who often offer extra assistance.
• Accessibility and Comfort Equipment: Utilization of top-quality, crash-tested equipment, including WC-19 certified chairs and Broda-style seating, to ensure maximum safety and comfort for passengers in wheelchairs and gurneys.
• Wide Service Area: While based in Brussels, they cover a broad swath of Northeast Wisconsin, including Green Bay, Door County, Kewaunee, Manitowoc, and Outagamie County, offering essential long-distance services.
• Flexibility in Booking: Although a 24-hour notice is requested for scheduling, the company states they will accommodate same-day trips when possible.
• On-Site Amenities: The company office includes a clean Restroom amenity, available for use during coordination or brief waits at the location.

Contact Information

To reserve a specialized medical ride or to inquire about service in your specific area of Wisconsin, customers are encouraged to call the office directly.

• Address: 629 Truway Rd, Brussels, WI 54204, USA
• Local Phone: (920) 228-1121
• Mobile Phone: +1 920-228-1121

What is Worth Choosing Tru-Way Transport?

For Wisconsin families and healthcare coordinators seeking reliable transportation for a medically fragile or mobility-impaired individual, Tru-Way Transport is an excellent choice for several critical reasons that set them apart from standard transit options.

First and foremost is their specialization in Non-Emergency Medical Transportation. They are not simply a car rental agency with a lift; their entire operation is structured around the unique needs of patients. This focus ensures their vehicles are appropriate for gurney and wheelchair transport, and, most importantly, their drivers are trained in compassionate patient care and safe handling techniques, providing a true 'door-through-door' service that reduces stress and fall risk for the passenger.

Secondly, the glowing customer testimonials consistently emphasize punctuality and personal service. For medical appointments, being on time is paramount, and customers report that Tru-Way is "NEVER late." Furthermore, the staff's dedication—described as "friendly, compassionate, and always offer to do extras"—transforms a necessary logistical service into a supportive personal experience. One reviewer even highlighted the company's willingness to provide transportation for a personal event, like a sibling's wedding, demonstrating a rare and valuable commitment to their clients' quality of life beyond clinical necessity. This level of dedication is what truly makes them a "Tru-Blessing" to the communities they serve.

Finally, their geographic reach across Northeast Wisconsin and their capacity for long-distance trips are invaluable, especially for rural residents who must travel to Green Bay, Appleton, or Milwaukee for specialist care. By choosing Tru-Way Transport, customers select a trusted local partner that provides a high-quality, specialized service that is often difficult to secure in less urban areas, ensuring that the health and well-being of mobility-impaired Wisconsin residents are never compromised by a lack of transportation.

Tru-Way Transport

629 Truway Rd, Brussels, WI 54204, USA