Avis Car Rental Introduce
For residents and visitors across the Cobb County and North Atlanta Metro area, Avis Car Rental at the 1930 Cobb Parkway NW location in Kennesaw, GA, serves as a key resource for short-term and extended vehicle needs. Recognized as both a comprehensive car rental agency and a dedicated van rental agency, this branch aims to provide reliable, clean, and well-maintained vehicles for everything from local errands and family trips to commercial requirements. The commitment to a “seamless rental” process is a major draw for local Georgia users looking for efficiency and professionalism.
The experience at this Kennesaw location is often highlighted by exceptional customer service, a crucial factor in the fast-paced world of travel and business. One long-time customer noted that a consistently great experience can be "easy to take it for granted," but their recent visit, made "seamless and efficient" thanks to an outstanding employee, compelled them to share their positive feedback. This level of personalized attention, with staff going "above and beyond" to ensure the "perfect rental," is what sets a local branch apart within a national brand framework. Customers can expect a vehicle that is "spotless, well-maintained, and ready the moment" they arrive.
However, it is important for prospective renters in Georgia to be aware of the nature of the industry, particularly the occasional challenges with reservations. While many customers report highly positive, stress-free experiences, another review indicates significant frustration due to a last-minute cancellation despite an advance reservation. This highlights the importance of re-confirming reservations, especially for high-demand vehicle types or during peak travel seasons, a necessary precaution when dealing with vehicle availability in any rental market. For the most stress-free experience, a local approach is to communicate directly with the branch prior to pickup and to choose reliable, well-reviewed staff members like those mentioned positively in customer testimonials.
The Avis location is equipped to handle diverse needs, offering onsite services and catering to various payment options. The business's commitment to accessibility and honoring those who serve, via active military discounts, further positions it as a valuable community partner for the Kennesaw and greater Atlanta community.
Avis Car Rental is strategically located at 1930 Cobb Pkwy NW in Kennesaw, making it highly accessible for residents of Kennesaw, Marietta, Acworth, and other surrounding cities in Cobb County. Cobb Parkway (U.S. Route 41) is a major commercial corridor, ensuring easy navigation and direct access to the facility. This central location helps minimize travel time for locals needing a rental for repairs, business, or leisure.
For clients driving in, the specific pick-up instructions often involve taking I-75 North to the Barrett Parkway Exit, turning left, and then making a right onto Cobb Parkway/Hwy 41. The branch is typically located within a commercial plaza, with rental cars conveniently parked outside the office for quick and efficient retrieval.
A key feature of this location is its demonstrated commitment to inclusivity and convenience through enhanced accessibility measures:
- Wheelchair Accessible Entrance: Ensures smooth entry and exit for all customers, eliminating barriers to service.
- Wheelchair Accessible Parking Lot: Dedicated parking spots are available to facilitate easier access to the building for customers with mobility needs.
These physical provisions underscore a dedication to serving the entire community of Georgia, ensuring a welcoming environment for every renter.
As a dual-category agency—a Car rental agency and a Van rental agency—Avis in Kennesaw provides a broad spectrum of vehicle classes and complementary services to meet various logistical needs across Georgia:
- Comprehensive Car Rentals: Offering a wide range of vehicle types, including economy cars for cost-effective travel, compact and intermediate sedans for business and short trips, and full-size vehicles for comfort.
- SUV Rentals: Providing various SUV classes (e.g., intermediate, standard, premium) for families, groups, or those needing extra cargo space for trips across the state or to the North Georgia mountains.
- Van and Minivan Rentals: Specializing in the rental of both minivans (typically 7-passenger vehicles like the Chrysler Pacifica or Toyota Sienna) and larger passenger vans (often 12- or 15-passenger models like the Ford Transit), catering to large families, church groups, teams, or commercial operations.
- Onsite Services: All core rental services, including vehicle inspection, contract finalization, and key collection, are conducted at the Cobb Parkway location for maximum customer convenience.
- Flexible Payment Options: Accepts major credit cards and debit cards (subject to specific rental and credit check policies), and supports modern NFC mobile payments for a fast, contactless checkout experience.
The Kennesaw Avis location emphasizes features that enhance the customer journey and provide tangible value to Georgia-based users:
- Exceptional Local Customer Service: Highlighted by customer reviews that specifically praise individual staff members for professionalism, welcoming attitudes, and going "above and beyond" to ensure a stress-free experience.
- Active Military Discounts: A significant financial benefit, offering special rates for active military personnel, recognizing and rewarding their service to the country and the state of Georgia.
- Vehicle Quality and Readiness: A commitment to providing vehicles that are "spotless, well-maintained," and prepared for immediate pickup, minimizing wait times for renters.
- Diverse Fleet Availability: Serving both car and van rental needs from a single location ensures that customers can secure the right vehicle, whether a small sedan or a large passenger van, depending on the demands of their Georgia travel plans.
- Modern and Accessible Payment Processing: The acceptance of major credit cards, debit cards (with applicable conditions), and NFC mobile payments (like Apple Pay or Google Pay) streamlines the transactional portion of the rental process.
- Accessibility Focused Facility: Featuring a wheelchair accessible entrance and parking lot, demonstrating a commitment to serving all members of the community without physical impediment.
For local Kennesaw and North Atlanta Metro customers looking to inquire about availability, rental terms, or to make changes to an existing reservation, here is the direct contact information for the 1930 Cobb Parkway NW branch:
Address: 1930 Cobb Pkwy NW, Kennesaw, GA 30152, USA
Local Phone: (770) 420-9597
Mobile Phone (Direct Line): +1 770-420-9597
Customers are encouraged to use the local phone number for specific questions regarding vehicle availability at this branch, particularly when booking specialty vehicles like large passenger vans, or when seeking to apply an active military discount. Checking local operating hours before a visit is also advisable, as times can vary, especially on weekends and holidays.
For Georgia residents, choosing Avis Car Rental at 1930 Cobb Pkwy NW in Kennesaw is primarily about balancing the assurance of a major, national brand with the advantage of top-tier, localized customer service. It is worth choosing this location because of the documented commitment to a "stress-free rental experience," a quality repeatedly emphasized by customers who value a quick, hassle-free process. The seamlessness of the rental experience, from arrival to departure, is the key selling point, especially for busy individuals or families on a tight schedule.
The agency’s dual capacity as a reliable car and van rental provider is highly valuable for the Georgia market, which requires versatile transportation options for corporate, educational, and leisure travel. Furthermore, the tangible financial benefit of active military discounts is a significant reason for local service members and veterans to choose this branch. Coupled with advanced payment flexibility (including NFC options) and a fully accessible facility, this Avis location is optimized for modern customer needs. While the one negative review serves as a necessary reminder to confirm all arrangements, the consistent praise for spotless cars and exceptional personnel like Merrick suggests that this Kennesaw branch generally operates at a high standard. Ultimately, choosing this Avis location means prioritizing convenience, accessibility, vehicle quality, and professional staff who are focused on delivering an efficient, reliable service tailored to the needs of the Atlanta Metropolitan community.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental
1930 Cobb Pkwy NW, Kennesaw, GA 30152, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I’ve been renting from Avis for years and never thought to write a review. As I told Merrick, when you consistently have a great experience, it’s easy to take it for granted. But after yet another seamless rental, I knew it was time to share.My recent visit to Avis Car Rental on Cobb Parkway was exceptional, thanks to Merrick. From start to finish, the process was smooth and efficient. Merrick went above and beyond to ensure I had the perfect rental, delivering top-notch customer service with professionalism and a welcoming attitude.The car was spotless, well-maintained, and ready the moment I arrived. The entire process was quick and hassle-free, which I truly appreciated. Merrick took the time to answer all my questions and made sure I felt completely at ease before driving off.If you’re looking for a stress-free rental experience with outstanding service, Avis on Cobb Parkway is the place to go. I highly recommend them—ask for Merrick! He’ll take great care of you. I’m a forever customer! :)
March 24 · Jayde HDon't go to this place or rent nor make any reservations. They will screw you up last min as they did us.. We made a reservation 4 weeks ago and 1 day before we supposed to pick up a car they called us to cancel our reservation as they don't have the car available .. scammers, need to close your business if you can't keep your promises . " 0 " stars for this unprofessional business location. Don't do business with Avis and don't trust them..
September 25 · MacPro “MacPro” ServiceMerrick and team have always been great!! I appreciate the effort and dedication they put into each interaction!! Through the happy and sad everyone does an excellent job maintaining their professionalism!!I will give a shout out to/for Khalil!!! Keep smiling and doing your best!! Your hard work will pay off!!
September 24 · Dee Van HookUnfortunately the worst service of any car company I’ve ever received. They told me they had a car ready for me and I’d be able to pick up Thursday or Friday. Called in twice and they confirmed my reservation. Called the day before and confirmed another time.The day of I called in again just to make extra sure, and an hour before my reservation I was told they didn’t have the car and that there was nothing they could do.Khalil And Merrick provided no assistance, and told me to call customer service. After hours on hold with customer service I was told the location was responsible and there was nothing they could do either.
July 25 · Timothy YoonDo not rent from this location. I wish I had read the reviews before I rented. I rented a car almost a month ago. They are very unprofessional at this location. I had a bad feeling when I picked up the car. I guess there was a manager and a new person. The manager’s attitude was just salty and then he basically chastised the new employee in front of me. So when I went out to the car neither person went out there to walk the car with me. The form they gave me was just the customer copy not the top copy that we were both supposed to sign. I ask about that and he was like just mark anything you see on your copy. I was like that does no good because neither of us have signed it and this is only my copy not the copy you’re keeping. I videoed the car condition because that made me suspicious. I returned the car the next day during business hours. Someone physically checked the car back in and they didn’t say anything about the cars condition. Almost a month later I get a letter in the mail from Avis corporate telling me they are charging me for glass damage. No one has said anything to me prior to this and no one has contacted me by phone or by email. Just this letter that shows up a month later telling me they’re going to charge my credit card. These people are scammers. I call the customer service number to inquire about this. She sends me a report that has pictures. You can’t see any damage in the picture just light reflecting. The car is in a different position than when I returned it. The car has been backed in, and I did not back in the car when I returned it. I pulled into the spot facing the street. There’s no date or timestamp on the picture so I have no idea when they were taken. Very suspicious. If you go to the Better Business Bureau, you’ll see lots of complaints about this company and location. Many people getting extra charges. Do not do not rent from this location.Update. After speaking with an agent who agreed they were not going to charge me because she doesn’t see any damage and the circumstances of this alleged damage and return are shady. I look at my credit card bill and they charged me anyway. Stay far far away from Avis and this location.
August 13 · K Moore
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