Avis Car Rental

- 1425 Southlake Pkwy, Morrow, GA 30260

For residents across the South Atlanta metropolitan area, having a convenient and well-equipped local car rental resource is vital, whether for weekend trips, business travel, or temporary vehicle replacement. The Avis Car Rental location at 1425 Southlake Pkwy in Morrow, GA, serves this need, operating as both a car rental agency and a van rental agency. This branch aims to provide a full spectrum of vehicle solutions to the communities of Morrow, Jonesboro, and surrounding Clayton County.

Avis is a globally recognized brand, but this particular Morrow location is an important neighborhood option, positioned to offer a variety of vehicles right where locals live and work. The services are designed to accommodate a broad range of customer needs, from those needing a compact car for errands to those requiring a large passenger van for group travel or a family vacation across Georgia. A key highlight for many local users, particularly those with connections to military bases or service, is the availability of active military discounts, reflecting a commitment to serving those who serve.

However, potential customers in the Georgia region should be aware that the local user experience, as shared in public reviews, suggests critical operational inconsistencies. Specifically, one customer reported that a reservation made weeks in advance was cancelled the day before pick-up due to a lack of available cars—a frustrating experience that was also encountered by a family member a week earlier. Another user detailed a severe issue with office closing times, arriving an hour before the scheduled 6:00 PM closing time only to find the office locked, leading to significant inconvenience, complicated customer service interactions, and the need to detour to the airport for drop-off.

These firsthand accounts serve as a crucial reminder for all Georgia customers: while the Morrow Avis location offers strong, foundational features—like diverse payment options and good physical accessibility—it is highly advisable to call the branch directly on the morning of pickup or drop-off to confirm both vehicle availability and current operational status, especially for rentals scheduled near closing hours. Due diligence in communication is essential to ensure a smooth rental experience from this specific location.

The Avis Car Rental agency is strategically located in Morrow, GA, making it easily accessible for customers throughout Clayton County and the Southlake area. The physical address places it near key shopping and business centers, a convenient neighborhood alternative to the bustling Hartsfield-Jackson Atlanta International Airport (ATL) rental facilities.

• Address: 1425 Southlake Pkwy, Morrow, GA 30260, USA

Its location on Southlake Parkway ensures that it is easy to find and reach. The standard operating hours for the rental counter are:

• Monday - Friday: 8:00 AM - 6:00 PM
• Saturday: 9:00 AM - 3:00 PM
• Sunday: 9:00 AM - 1:00 PM

For customers with mobility needs, the location demonstrates a commitment to access through several key features:

• Wheelchair Accessible Entrance: Ensures that all customers can comfortably enter the facility.
• Wheelchair Accessible Parking Lot: Provides necessary designated parking spaces close to the entrance for ease of access.
• On-site Parking: Available for customers who are leaving their personal vehicle while they use the rental.

As a dual Car Rental Agency and Van Rental Agency, the Morrow Avis location offers a comprehensive fleet designed to meet the diverse transportation needs of the Georgia public.

• Diverse Vehicle Classes: A wide selection of vehicles is typically available to accommodate different budgets and travel needs, including:
  • Economy and Compact cars for maximum fuel efficiency for city driving in Atlanta or short trips.
  • Mid-size and Full-size sedans for comfortable family travel or business purposes.
  • SUVs (Standard and Premium) for additional space, luggage capacity, and all-weather capability for drives to the Georgia mountains or coast.
• Van Rental Options: Specialization in larger vehicles crucial for groups, including:
  • Minivans (e.g., Chrysler Pacifica or similar) with 7-passenger seating, ideal for families.
  • Passenger Vans (e.g., 12- or 15-passenger vans) for large group outings, church trips, or team transportation.
• Flexible Payment Solutions: To ensure convenience, the agency accepts modern payment methods:
  • Major Credit Cards and Debit Cards.
  • NFC Mobile Payments (Near Field Communication, such as Apple Pay or Google Pay) for quick, contactless transactions.
• One-Way Rentals: While subject to availability and fees, the national network allows for one-way rentals, a valuable service for those traveling long distances within Georgia or out-of-state and choosing a different drop-off location (e.g., the airport).
• After-Hours Returns: This location offers a process for vehicle drop-off outside of posted office hours, which is a critical convenience, though customers must follow the precise instructions for this service to avoid issues.

Several key features make the Avis branch in Morrow a unique option for local renters, though these must be considered in the context of the reported service challenges.

• Active Military Discounts: A significant highlight is the availability of special rates and discounts for active military personnel, veterans, reservists, and their families. This is a valuable saving for the large military community within Georgia. Renters should confirm eligibility and the process for applying the discount directly.
• High Physical Accessibility: The provision of both a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot ensures that the facility is physically inclusive and welcoming to customers of all abilities, which is a commendable standard of service.
• Comprehensive Payment Acceptance: Accepting Credit Cards, Debit Cards, and modern NFC Mobile Payments provides superior flexibility in how customers can settle their rental bill and cover any required deposit.
• Specialized Van Fleet: The designation as a Van Rental Agency ensures that customers needing high-capacity vehicles—such as minivans or large passenger vans—have a reliable local source without having to travel to the airport.

Given the importance of confirming vehicle availability and office hours at this location, all customers are strongly advised to use the contact information provided below for direct communication.

• Address: 1425 Southlake Pkwy, Morrow, GA 30260, USA
• Phone: (678) 422-9979
• Mobile Phone: +1 678-422-9979
• Standard Hours: Mon-Fri 8:00 AM - 6:00 PM; Sat 9:00 AM - 3:00 PM; Sun 9:00 AM - 1:00 PM.

When planning a pickup or a drop-off, particularly close to the 6:00 PM closing time on weekdays or the early weekend closing times, it is essential to contact the local phone number to verify that the counter will be staffed to avoid issues such as unexpected closures, as detailed in customer feedback. Utilizing the after-hours return service requires careful adherence to the agency's instructions.

The Avis Car Rental in Morrow, GA, is worth choosing for Georgia users who value accessible features, military savings, and a full-spectrum fleet that includes vans, provided they exercise robust communication and planning.

The strongest points in favor of choosing this location are the financial benefit of the Active Military Discounts and the superior physical accessibility, ensuring a welcoming experience for a diverse clientele. Furthermore, its role as a Van Rental Agency in a convenient neighborhood setting is invaluable for groups and large families in the South Atlanta area who need more than a standard sedan or SUV. The ability to pay using modern methods like NFC mobile payments also adds a layer of convenience.

However, due to recurring public reports of vehicle non-availability despite reservations and premature office closures before the posted hours, potential renters should treat their booking with caution. The key to a successful experience here lies in proactive communication. If you have a reservation, call the local number directly (678) 422-9979 the day before and the morning of your pickup to confirm your vehicle is physically present. Similarly, for drop-offs, ensure the office is open or you have explicit instructions for a documented after-hours return. For the organized and communicative customer, this Morrow location offers superior convenience and valuable discounts that are worth the effort. For those who need absolute, guaranteed reliability without any potential logistical friction, they may want to explore alternatives or use this branch only after confirming all details.

Avis Car Rental

1425 Southlake Pkwy, Morrow, GA 30260, USA