Avis Car Rental

- 122 Commons Pkwy, Anderson, SC 29621

For residents of Anderson and travelers visiting the beautiful Upstate region of South Carolina, Avis Car Rental at 122 Commons Pkwy provides a familiar and nationally recognized option for all your vehicle hire needs. Operating under the umbrella of a globally respected car rental brand, the Anderson location aims to connect local users with a diverse and reliable fleet, whether they are looking for a compact car for running errands in town, an intermediate sedan for a business trip, or a full-size SUV for a family vacation along the South Carolina coast.

Avis, as a major corporate entity, offers an extensive selection of late-model vehicles, typically under six months old, and standard services that include various insurance and coverage options, as well as loyalty programs like Avis Preferred. This provides a measure of predictability and convenience for South Carolina users who rely on the brand's national standards for their travel. The location in Anderson is also known to service the nearby Anderson Regional Airport (KAND), often offering drop-off and pick-up services to ensure smooth transit for those flying into or out of the area, making it a key local mobility resource.

However, potential local renters should be advised to manage their expectations regarding the on-site customer experience at this specific branch. Available public customer reviews for this Avis Car Rental location at 122 Commons Pkwy in Anderson, SC, have highlighted serious concerns regarding the condition of some vehicles and the professionalism of the local management. Reports from multiple customers detail receiving cars that were overdue for routine maintenance, such as an oil change, or had immediate safety issues like low tire pressure or flat tires. Furthermore, there are documented complaints of unprofessional and aggressive management behavior, including refusal of service, late openings, refusal to accept car returns, and denial of resolutions for defective rentals. These serious operational issues suggest a significant disconnect between the standards of the corporate Avis brand and the day-to-day service provided at the local Anderson location.

Despite these concerning local service reports, the fact remains that the corporate structure of Avis is in place, and customers have reported success in seeking full refunds by escalating issues through the national customer service line. This highlights the importance of relying on the established corporate policies and customer support channels should a local interaction fail to meet expected standards.

The Avis Car Rental location is strategically situated to serve both the Anderson community and travelers utilizing local transport hubs in the Upstate area of South Carolina.

The address is:

122 Commons Pkwy, Anderson, SC 29621, USA

This address places the branch conveniently near the intersection of major local roads, including W Beltline Blvd and Civic Center Blvd, less than a mile from Hwy 28 S (US-178), providing easy vehicular access. Its proximity to the Anderson Regional Airport (KAND) makes it an accessible option for air travelers, with the location historically offering services to coordinate vehicle drop-off and pick-up at the airport.

The stated typical business hours for this location are:

• Monday - Friday: 8:00 AM - 6:00 PM
• Saturday: 10:00 AM - 2:00 PM
• Sunday: 2:00 PM - 4:00 PM

Customers should note, however, that public complaints mention the location being late to open. It is advisable to call ahead to confirm operating status, especially when planning a rental or return outside of standard weekday hours. After-hours returns are typically not permitted at this location, meaning renters are responsible for the vehicle until the office officially reopens.

Avis, as a national car rental company, offers a broad array of standard services and fleet options, which the Anderson, SC, branch is designed to facilitate.

• Diverse Vehicle Rentals: Offering rentals ranging across all vehicle classes, including Economy, Compact, Intermediate, Standard, Full-Size Sedans, SUVs (Intermediate, Standard, Premium, Full-Size), Trucks, and Vans.
• Premium and Specialty Vehicles: Access to higher-end options, such as Premium Sedans, Luxury vehicles, and models within the Avis Signature Series, based on availability.
• Avis Preferred Program: Customers can sign up for the loyalty program to potentially streamline the rental process, skip the counter, and earn points.
• Optional Insurance & Coverage: Providing various protection products, including Loss Damage Waiver (LDW) and Supplemental Liability Insurance (SLI), with daily rates varying based on the vehicle class.
• Additional Rental Products: Offering optional features like GPS navigation systems, Extended Roadside Assistance, and SiriusXM® satellite radio.
• Flexible Payment Options: Accepting major credit cards for reservations and payment. Debit cards may be accepted for prepayment online, but require additional documentation and may incur a higher security hold for pick-up.
• Airport Service Coordination: Working with customers to coordinate vehicle pick-up and drop-off at the nearby Anderson Regional Airport (KAND).

While the local customer service reputation is a significant factor to consider, the Avis brand itself offers several established features that benefit South Carolina renters.

• National Brand Reliability: Customers benefit from Avis's vast corporate network, established policies, and the peace of mind that comes with a major, recognized brand.
• Modern Fleet: A core feature is the corporate commitment to a young fleet, with most vehicles averaging under six months old, ensuring access to modern features and general road worthiness (though local maintenance adherence must be verified by the renter).
• Wide Vehicle Selection: The ability to choose from a full spectrum of vehicle classes—from fuel-efficient economy cars to spacious full-size SUVs—allows renters to find a vehicle tailored precisely to their trip requirements, whether for a mountain getaway or city driving.
• 24/7 Roadside Assistance: Avis provides corporate 24-hour-a-day roadside assistance (typically through a national hotline), a critical safety feature for travelers exploring the extended distances of South Carolina.
• Corporate Customer Service Channel: The availability of a formal, national customer service hotline and system for escalations, which has successfully provided full refunds for customers who encountered severe local branch issues, serves as an important highlight and recourse.
• Loyalty Program Benefits: The Avis Preferred program offers perks like expedited rental processes and points earning, which are useful for frequent renters.

To make a reservation or for inquiries regarding a rental at the Anderson, SC, location, please use the following contact details. For existing reservations or issues that require escalation beyond the local branch, the national customer service line is recommended.

• Address: 122 Commons Pkwy, Anderson, SC 29621, USA
• Local Phone: (864) 622-7203
• Mobile Phone: +1 864-622-7203
• Avis National Emergency Roadside Assistance (U.S.): 800-354-2847
• Avis National Customer Service (for existing reservations/issues): 1-800-352-7900 (for receipt access and assistance)

Choosing Avis Car Rental in Anderson, SC, is best considered for South Carolina users who place a high value on the brand's corporate fleet quality and national infrastructure, while understanding the necessity for self-advocacy and due diligence at the local level. The primary benefit of selecting Avis lies in the diversity of their modern, corporate-managed fleet—offering everything from Hybrids to Passenger Vans—and the guaranteed availability of 24/7 corporate roadside assistance. For travelers whose plans take them across the Palmetto State, this national support system is often invaluable.

The corporate structure provides an essential layer of recourse, as evidenced by customers who successfully secured full refunds by contacting the national customer service. Renters must, however, be prepared to thoroughly inspect their vehicle before leaving the lot—checking tire pressure, oil change indicators, and general condition—to mitigate the risk of maintenance issues highlighted in the negative public reviews. They should also be prepared to engage with national customer support if the local staff fails to provide professional service or a safe, reliable vehicle.

In short, Avis provides the vehicle quality and infrastructure of a major rental company—a powerful asset for travel across South Carolina—but the local experience requires extra vigilance. It is a choice for the savvy renter who knows how to leverage the company's corporate services to ensure a satisfactory outcome despite potential local branch shortcomings.

Avis Car Rental

122 Commons Pkwy, Anderson, SC 29621, USA