Hertz Car Rental - Hartford - Weston Street Introduce
For residents, businesses, and visitors navigating the Capital Region of Connecticut, reliable transportation is key to connecting with major employers, cultural landmarks, and the state’s extensive highway system. The Hertz Car Rental location on Weston Street in Hartford stands as an essential, non-airport hub, providing a full range of rental vehicles alongside specialized services to meet the diverse needs of the local community. This branch offers the convenience of a globally recognized brand while catering specifically to Hartford-area users looking for daily, weekly, or even long-term transportation solutions.
Hertz Car Rental at 170 Weston Street is primarily identified as a comprehensive Car Rental Agency, but it extends its services to include vital commercial support through Cargo Van Rental options. Situated away from the airport, this location often provides significant savings and a more streamlined rental process for those who live or work in the Hartford area. Customers often visit this branch for insurance replacements, business travel, moving assistance, or for simply trying out a vehicle for an extended period before committing to a purchase.
The customer experience at the Weston Street location, as noted in local reviews, tends to be characterized by strong customer service, with many patrons praising the staff for being professional and helpful. One reviewer highlighted the great customer service received over three separate visits and the excitement of renting a specific vehicle type, confirming the team’s commitment to meeting specific customer requests when possible. However, the importance of maintaining a high standard of vehicle readiness is occasionally challenged, with some customers reporting issues like poor interior cleanliness and low fuel upon pickup. These reviews emphasize the typical balance of benefits and drawbacks found in high-volume rental operations—friendly service from the team, but a clear need for renters to confirm the vehicle’s condition before driving off the lot to ensure a safe and pleasant journey across Connecticut.
The Hertz Car Rental branch is strategically located at:
170 Weston St, Hartford, CT 06120, USA
This location places the agency in North Hartford, offering excellent accessibility from I-91, which is crucial for customers driving in from surrounding towns like East Hartford, Windsor, and West Hartford. Being a non-airport facility, it is tailored more for local business and leisure use rather than immediate traveler transit. The operating hours are generally set to accommodate the working week, typically open from 7:30 AM to 6:00 PM on weekdays and shortened hours on Saturdays, while being closed on Sunday. It is always best practice to check the exact hours of operation before planning a visit, especially on Saturdays.
Key accessibility features include:
- Wheelchair Accessible Entrance: Ensures smooth entry for all customers, adhering to standards for accessibility.
- Wheelchair Accessible Parking Lot: Dedicated, properly marked parking spaces are available for individuals with disabilities.
- On-Site Parking: Ample parking is provided for customers who are leaving their personal vehicles while renting a Hertz car.
The 170 Weston Street Hertz branch offers a comprehensive suite of rental and related services, designed to cover a wide spectrum of personal and professional transportation needs across Central Connecticut.
Primary services available at this location include:
- Passenger Vehicle Rental: A broad selection of vehicles is offered, from economical Compact and Mid-size cars perfect for city commutes in Hartford and New Haven, to Full-size Sedans, SUVs, and Minivans ideal for family road trips or navigating unpredictable New England weather.
- Cargo Van Rental: Essential service for local businesses, home renovation projects, or moving needs, providing reliable vehicles for transporting goods and equipment.
- Specialty Vehicle Access: The fleet often includes vehicles from Hertz's premium collections (like the Prestige or Adrenaline Collections) such as specialty sedans, SUVs, or even large pickup trucks (like the highly-praised “big big up truck” noted in a review), subject to availability.
- Onsite Services: All core rental processes, including reservations, vehicle pickup, drop-off, and paperwork completion, are handled efficiently on-site.
- Hertz Rent2Buy Program: An innovative service that allows customers to test-drive select, lightly used rental vehicles for up to three days at a low discounted rental rate, which is often waived if they decide to purchase the car. This unique feature is highly valued by local buyers looking to 'try before they buy' their next vehicle.
- One-Way Rentals: The ability to rent a car at this Hartford location and drop it off at a different Hertz location, which is a key service for travelers or individuals relocating within the region or across the country.
The Weston Street Hertz branch distinguishes itself through several customer-centric features and policies that benefit the Connecticut market.
Notable features and highlights include:
- Active Military Discounts: A valued benefit for service members in the area, offering special rates or promotions to active military personnel.
- Rent2Buy Option: Provides a unique, low-pressure purchasing model for high-quality, pre-owned vehicles from the rental fleet, allowing for an extended evaluation period not typical of standard dealerships.
- Flexible Payment Options: Acceptance of both major Credit Cards and Debit Cards for deposits and payment, though specific policies may apply to debit card use.
- Local Convenience and Savings: Generally offers better rental rates compared to the Bradley International Airport (BDL) location, making it the smart choice for local residents and businesses.
- Diverse Fleet Availability: The availability of both standard passenger vehicles and commercial options like cargo vans and large SUVs ensures most local transportation needs can be met.
For direct reservations, inquiries about the Rent2Buy program, or assistance with a current rental agreement, customers can reach the Hertz Car Rental branch at the following details:
- Address: 170 Weston St, Hartford, CT 06120, USA
- Phone: (860) 247-0044
- Mobile Phone: +1 860-247-0044
The availability of both a local and a mobile-formatted number ensures easy communication, whether you are on the road or planning your rental from a computer. For specific business inquiries, such as fleet or corporate accounts, the corporate sales line may offer more dedicated assistance.
Hertz Car Rental on Weston Street is an excellent choice for Connecticut users who prioritize convenience, specialized services, and value over airport-based rental convenience. The core reason for choosing this location is its unique Rent2Buy program, which is a significant advantage for anyone considering buying a reliable, late-model used car. The ability to “fall in love” with a potential purchase over a three-day trial, as one customer did, minimizes buyer's remorse and offers a level of testing that traditional dealerships cannot match.
Furthermore, the presence of a dedicated Cargo Van rental option addresses practical needs for residents of Greater Hartford—whether it’s moving a college student, completing a DIY project, or supporting a local small business. The discounts offered to Active Military members are also a commendable highlight that speaks to the branch’s commitment to the community.
However, potential renters must commit to exercising due diligence upon vehicle pickup. The critical feedback regarding cleanliness and fuel levels suggests a variability in the preparation process. To ensure the best experience, Connecticut locals should always perform a quick but thorough inspection of the vehicle's interior and exterior, confirm the fuel level, and promptly report any cleanliness or maintenance issues to the staff, who are typically noted for their strong customer service and willingness to assist. By being proactive, customers can leverage the benefits of a global brand and local service for a seamless rental experience across the state.
Hertz Car Rental - Hartford - Weston Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Hartford - Weston Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Hertz Car Rental - Hartford - Weston Street Photos










Hertz Car Rental - Hartford - Weston Street Location
Hertz Car Rental - Hartford - Weston Street
170 Weston St, Hartford, CT 06120, USA
Hertz Car Rental - Hartford - Weston Street Reviews
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★ 5★ 4★ 3★ 2★ 1Been here 3 times so far. Customer service has always been great. Feel in love with the first rental they gave me which was a big big up truck. Bronco not so much but for no fault of Hertz. Then I discovered they have rent to buy options. I like that I can tryout different cars to find the best fit for me. It seems like they have a decent variety of cars to pick from.
September 10 · Michael BrownWe were given an extremely filthy car, filled with another persons trash including an empty Buzz Ball, a pacifier, a comb, a bunch of change, food crumbs, and a lingering vomit stench. Plus, we were given the car with only 50 miles of gas left in the tank. This is NOT how you provide a rental car.
July 27 · Chloe CragganI was having a really shitty day today. I did not expect to receive the level of hospitality that I did today from Hertz. Jennifer in particular went above and beyond to exceed my expectations. I went in there stressed to the max not knowing how I'd make it in to work the next day in desperate need for transportation. She treated me like a human and not just a customer. I actually left their parking lot with a smile on my face. I will be a loyal customer of theirs forever. Thank you so much for turning my day around!
October 07 · Michael BrownThis is the most unprofessional establishment in the state of CT. The employees and managers don’t know Hertz policies and make up rules and regulations as they go. Both the manager and employee didn’t know what to say when I proved them wrong after trying to tell me I was wrong more than 3x over something they said was on the website, but really wasn’t. I had to play praise and worship in my AirPod and call out to Jesus to help me manage the anger they caused me. They were rude and careless. I ended up leaving with no car and wasted 2 hours & $25 on an uber.
August 26 · Koraima LeahTop tier scammers! Stay away from this location. I rented a car, which the car was dirty upon pick up, and process took 1.5 hours to complete. After having the rental for 2 weeks I needed to extend the rental but couldn’t get in contact with them for days. My insurance company called no answer. Called customer service on two separate occasions for help and customer service called and was also not able to get in contact with them. I even drove over to the location when they were suppose to be open and found the doors locked and the lights off. After I returned the rental, 28 days later, they rented the car out to someone else the next day (per the manager) and then claim that I caused damage to the vehicle. In the damage claim they submitted it had no pictures or actual evidence of the damage. Unfortunately, for them, the auto repair place where they picked the vehicle up at has video cameras and can provide proof that there was no damage to the vehicle when I dropped the car off there or when they picked up the car and drove away. The damage was clearly from someone working there at the location or the person that they rented the vehicle to the day after me. I don’t know why they’re trying to scam me or what their intentions are. Unless you wanna end up in a battle fighting about damages, I advise you to stay away from this location. They’re bad business all around. And I will be making a report on the BBB.
August 14 · Somaliah Wallace
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