Hertz Car Rental - Knoxville Tn - North Seven Oaks Drive

- 201 N Seven Oaks Dr, Knoxville, TN 37922

For residents and businesses across East Tennessee, the Hertz Car Rental location on North Seven Oaks Drive in Knoxville serves as a key neighborhood resource for reliable and flexible vehicle solutions. Situated away from the airport, this branch caters specifically to local needs, whether you require a temporary replacement while your car is in the shop, a cargo van for a local move, or a versatile SUV for a trip through the Smoky Mountains. As a major car rental agency, Hertz offers a wide variety of fleet options, backed by its national network, but delivered with focused onsite service for the Knoxville community.

The North Seven Oaks Drive branch is committed to providing convenient services, including the availability of their personnel for onsite services during business hours. A notable highlight is the provision of active military discounts, demonstrating a commitment to supporting service members and veterans in the Knoxville area. This dedication to specific customer needs, combined with modern operational standards, makes it a popular choice for many, including those bound by corporate travel policies.

However, potential customers should be aware that the local operation has faced recent challenges, particularly in vehicle maintenance and customer service responsiveness. One customer, obligated by company policy to use Hertz, reported receiving a vehicle that was not properly cleaned and had a check engine oil warning on, indicating an oil level at 6%. When this issue was raised, the customer was reportedly asked to take the car to an offsite garage for the oil change rather than being provided an immediate replacement. Additionally, another customer highlighted significant issues with after-hours pickup, arriving at the scheduled time only to find the attendant unwilling to assist due to clock-out procedures, leading to a complete failure to obtain the prepaid rental. These firsthand accounts suggest that while the vehicle variety and discounts are attractive, renters should confirm all details, especially maintenance status and pickup arrangements, during the booking process to ensure a smooth experience.

The Hertz Car Rental agency is conveniently located in a neighborhood area of Knoxville, making it easily accessible for local residents and businesses without the congestion or fees often associated with airport locations. Its North Seven Oaks Drive address places it centrally for many West Knoxville and surrounding area users.

The exact address is:
201 N Seven Oaks Dr, Knoxville, TN 37922, USA

This location offers excellent physical accessibility features, ensuring a comfortable experience for all customers:

• Wheelchair accessible entrance, allowing for easy access to the rental office.
• Wheelchair accessible parking lot, providing convenient parking spots.

For payments, the facility accepts a variety of options:

• Credit cards (Visa, MasterCard, etc.)
• Debit cards (often subject to an on-site credit check and authorization hold)
• NFC mobile payments, providing a contactless option.

As a full-service car rental agency, the Hertz Knoxville branch on North Seven Oaks Drive provides a comprehensive suite of vehicles and associated rental services to meet diverse travel and transportation needs across East Tennessee.

The core services and vehicle classes available typically include:

• Economy and Compact Cars: Fuel-efficient models like the Chevrolet Spark or Ford Focus, ideal for short-term rentals, daily commuting, and budget-conscious travelers.
• Sedans: Mid-size and Full-size options, such as the Kia Optima or Chevrolet Malibu, offering comfort and more luggage capacity for family visits or business travel.
• SUV and Crossover Rentals: A broad range of utility vehicles, including Mid-size SUVs like the Nissan Rogue and larger Full-size SUVs (e.g., Chevrolet Tahoe) and Premium SUVs (e.g., Chevrolet Suburban), perfect for navigating the region’s terrain with passengers and gear.
• Van Rentals: This branch specifically lists Cargo Van Rental services, which is a vital offering for local businesses, small moves, or transporting large equipment. Passenger Vans (such as 12- or 15-passenger models) and Minivans (like the Chrysler Pacifica) are also generally available through the Hertz fleet.
• Truck Rentals: Pickup trucks (such as a Standard Truck or similar) are typically available for utility and light hauling needs.
• Optional Equipment: Services like GPS systems, child safety seats (infant, child, and booster seats), and SiriusXM radio can often be added to the rental agreement for an additional daily charge.
• Flexible Reservations: The company offers a 29-minute grace period on returns, though any delays beyond this may result in extra charges.
• Onsite Services: Customers can expect transactions to be handled completely at the North Seven Oaks Drive office.

The North Seven Oaks Drive Hertz location offers several key features that benefit the Knoxville-area customer base, particularly those with government or military affiliations and customers requiring accessibility.

Key highlights of this branch are:

• Active Military Discounts: Hertz is a known partner for government and military travelers, offering special discounted rates for both Official Government Travel and personal leisure travel for current federal employees, active-duty members, retired employees, and veterans.
• Specialized Cargo Van Rental: Providing a crucial service for local businesses and movers with dedicated cargo van options, which are not always available at every neighborhood rental location.
• High Accessibility: The facility ensures a welcoming environment for all customers with a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot.
• Neighborhood Convenience: Focusing on Onsite services, this location serves as a convenient alternative to the McGhee Tyson Airport (TYS) location for local rentals, vehicle replacements, and short-term transportation needs.
• Modern Payments Accepted: Transactions are streamlined with acceptance of Credit cards, Debit cards, and NFC mobile payments for efficiency.

For reservations, current availability, or to inquire about a rental, please use the direct contact information for the Hertz Car Rental branch on North Seven Oaks Drive in Knoxville.

Address: 201 N Seven Oaks Dr, Knoxville, TN 37922, USA
Phone: (865) 444-3561
Mobile Phone: +1 865-444-3561

For a Knoxville resident, the Hertz Car Rental location on North Seven Oaks Drive is particularly worth choosing when the specific fleet and service discounts align with their needs. The availability of Cargo Van Rental is a significant advantage for those undertaking household projects, moving personal items, or needing commercial logistics. Furthermore, the Active Military Discounts provide substantial savings and benefits for the substantial military community in East Tennessee. The neighborhood location also ensures quicker access and avoids the typical airport overhead, making it practical for insurance replacements or daily use.

However, potential renters must plan meticulously and be proactive. Customer reviews highlight that the operational standards and customer response can be inconsistent. Issues like receiving a vehicle with a low oil level and a check engine light, coupled with reports of resistance to providing a replacement or coordinating with other branches, suggest that vehicle maintenance and inventory management may be areas of concern. Furthermore, strict adherence to posted business hours is non-negotiable, as late arrivals may result in an inability to pick up a prepaid vehicle, leading to significant inconvenience. Therefore, it is strongly recommended that customers:

• Call ahead to confirm the availability and exact model of the reserved vehicle, especially for specialty rentals like cargo vans.
• Perform a thorough walk-around and check all warning lights immediately upon picking up the vehicle, addressing any issues before leaving the lot.
• Ensure their pick-up and drop-off times are well within the stated operating hours of Monday–Friday (8:00 AM–6:00 PM) and Saturday (9:00 AM–12:00 PM) to avoid being locked out of their reservation.

Hertz Car Rental - Knoxville Tn - North Seven Oaks Drive

201 N Seven Oaks Dr, Knoxville, TN 37922, USA