Avis Car Rental

- 68 E 11th St, New York, NY 10003

For residents and visitors in Downtown Manhattan, the Avis Car Rental location at 68 East 11th Street provides a key access point for transportation needs. Located in the vibrant heart of Greenwich Village, this branch serves as a practical solution for New Yorkers who rely on public transit but require a personal vehicle for weekend excursions, family trips, or essential moving and utility tasks. As a designated Car rental agency and specifically a Van rental agency, Avis at this location offers a broader range of vehicle classes than a typical downtown car rental spot.

The Avis fleet available here typically includes a variety of passenger cars—from economical compact models and comfortable full-size sedans to spacious SUVs and premium vehicles. Critically, the inclusion of Van rental agency services means customers can secure minivans for large families or passenger vans (such as 12- or 15-passenger models) for group travel or commercial needs. This versatility is highly valued in an urban setting where securing larger utility vehicles can often be challenging.

Beyond the vehicle selection, this branch aims for a modern, accessible customer experience. It is committed to convenience, accepting a variety of payment methods including Credit cards, Debit cards, and even modern NFC mobile payments, making the checkout process quicker and more streamlined for tech-savvy customers. For members of the armed forces, the branch acknowledges their service by offering valuable Active military discounts. Furthermore, the provision of a Wheelchair accessible entrance ensures that the service counter is open to all customers without physical impediment.

However, potential renters in the New York area should approach this location with careful attention to detail, as customer feedback indicates significant and recurring challenges with service quality and operational execution. Reviews highlight serious issues, including vehicles not matching the booked premium class without a corresponding price adjustment, instances of staff being described as "rude" and "unprofessional," and critical problems with paperwork processing—specifically regarding insurance add-ons and timely return check-in, which led to incorrect late charges. Customers strongly advise taking proactive measures, such as filming vehicle returns and meticulously documenting all correspondence, to protect against potential administrative errors and disputes.

The Avis Car Rental branch is perfectly situated in a prime downtown location, making it highly accessible via various New York City transportation methods. The address is 68 E 11th St, New York, NY 10003, USA. This spot places it squarely in the Greenwich Village/Union Square area, known for its mix of residential calm, commercial activity, and high pedestrian traffic.

The location’s proximity to major subway lines is a significant benefit for local users. It is just a short walk from the Union Square–14th Street station, which serves the 4, 5, 6, L, N, Q, R, and W lines, connecting the branch to nearly every part of Manhattan, Brooklyn, and Queens. The easy connectivity makes it simple for commuters and residents to transition from public transportation directly to their rental vehicle.

Given its position between University Place and Broadway, it is easily found in a bustling area known for its landmarks, including New York University (NYU) and Union Square Park. While on-street parking is virtually nonexistent in this area, the dense concentration of garages provides options for those arriving by taxi or rideshare. For all patrons, the Wheelchair accessible entrance is a fundamental feature that promotes inclusive service for those with mobility challenges. The operating hours are notably extensive for a Manhattan location, typically running from 6:30 AM to 11:00 PM every day, offering exceptional flexibility for both early pickups and late returns.

Avis Car Rental on East 11th Street offers a comprehensive suite of vehicles and modern transactional services designed to cater to the diverse needs of the New York market.

• Extensive Vehicle Fleet: Offering standard passenger vehicles (compact cars, sedans, SUVs) as a full-service Car rental agency.
• Group and Utility Transportation: Specializing as a Van rental agency with options including minivans and full-size passenger vans (12- and 15-passenger models) for large groups or hauling requirements.
• Flexible Payment Options: Accepts all standard methods, including Credit cards, Debit cards, and the convenience of NFC mobile payments (e.g., Apple Pay or Google Pay) for quick transactions.
• Discounts for Service Personnel: Provides valuable Active military discounts as a thank you for service.
• Long Operating Hours: Operating from 6:30 AM to 11:00 PM daily, providing a wide window for both pickup and drop-off, which is beneficial for traveling New Yorkers.
• Optional Insurance and Add-ons: Services include the sale of supplemental liability insurance (though customers must confirm the proper processing of these add-ons) and the potential for vehicle upgrades (when inventory and staff discretion allow).

The key benefits of choosing the Avis East 11th Street location revolve around its accessibility and the modern conveniences it integrates into the rental process.

• Prime Greenwich Village Location: Situated in a centralized, highly sought-after downtown area with superb connectivity to the city's public transit network (Union Square).
• Dual Rental Focus: Functions as both a standard Car rental agency and a dedicated Van rental agency, offering passenger vans essential for larger group logistics in NYC.
• Modern Transactional Convenience: Accepts contemporary payment forms, specifically NFC mobile payments, in addition to traditional Credit cards and Debit cards, streamlining the financial exchange at the counter.
• Inclusive Access: Features a certified Wheelchair accessible entrance, ensuring ease of entry for all customers.
• Dedicated Military Savings: Provides Active military discounts, a significant financial benefit for members of the military community.
• Extensive Daily Hours: A wide window of operation (6:30 AM - 11:00 PM) caters to early risers and late-night travelers, a convenience that is not universal among city rental locations.

For current operating information, vehicle reservations, or to address any existing rental concerns, New York customers can contact the Avis Car Rental location using the following details.

Address: 68 E 11th St, New York, NY 10003, USA

Phone (Local): (212) 593-8397

Mobile Phone (International Format): +1 212-593-8397

Given the serious customer service concerns noted in public feedback, renters are strongly advised to confirm all booking details, including the exact vehicle class and all policy add-ons (like insurance), directly with the branch prior to pickup. Retaining a record of all interactions may also be prudent.

The Avis Car Rental on East 11th Street, positioned strategically in the desirable Greenwich Village area, is an attractive option primarily because of its location and its capacity as a dual Car rental agency and Van rental agency. The superb accessibility via the Union Square transit hub makes it a logistical favorite for Manhattan residents looking to quickly grab a rental and head out of the city. For families or groups, the essential availability of Van rental options is a practical differentiator, solving the logistical headache of securing multi-passenger vehicles downtown.

Furthermore, the branch's modern payment flexibility—accepting NFC mobile payments and Debit cards alongside credit cards—caters directly to the modern, fast-paced New York consumer. Providing Active military discounts and maintaining a Wheelchair accessible entrance also demonstrates a commitment to broad customer service and inclusivity.

However, the decision to rent from this location must be made with a full understanding of the documented customer service and operational inconsistencies. The serious nature of complaints—involving alleged threats, failure to provide booked vehicle classes, insurance mishandling, and improper check-out processing that led to fraudulent charges—requires prospective renters to exercise extreme caution. While the location and vehicle options are excellent, the risk of a poor service experience, administrative errors, and subsequent financial hassle is high based on publicly available user experiences. If the convenience of the location and the specific need for a van outweigh the service risks, customers must ensure they meticulously document every stage of their rental journey to safeguard their interests.

Avis Car Rental

68 E 11th St, New York, NY 10003, USA