LifeStar Car Rental
HomeCar Rental BlogCar Rental Near Me
ArizonaNew JerseyNew York

LifeStar Car RentalCar Rental Near MeNew YorkNew York CountyNew YorkCar Rental in Thompson StreetEnterprise Rent-A-Car
Enterprise Rent-A-Car ico

Enterprise Rent-A-Car
- 221 Thompson St, New York, NY 10012

Car rental agency, Van rental agency ★4.0

221 Thompson St, New York, NY 10012, USA

4.0
I typically refrain from leaving reviews, as my experiences are usually positive. However, I feel compelled to share my recent experience, which was disappointing. My wife and I visited New York City from Pennsylvania to see family, and we encountered car trouble that left us stranded near the Lower East Side of Manhattan. Fortunately, my son was able to secure a rental vehicle for us to pick up from the Enterprise location in Greenwich Village and drop off in Pennsylvania. Upon entering the location, I was not greeted, and I encountered an employee named Hector who displayed a distinctly unprofessional attitude. My experience was further exacerbated when I simply requested to use the restroom, resulting in an insult rather than assistance. This level of customer service is unacceptable, especially considering the stressful circumstances of being stranded during rush hour on a Friday afternoon in New York City. While another employee named Kevin initially provided helpful service, I later discovered that he had added an extra option to my rental agreement, costing $16 per day, which I had not agreed to. Additionally, the vehicle provided to me was in an unsatisfactory condition, being extremely dirty and not even having a full tank of gas—only half a tank was offered. This experience has left me feeling that the level of professionalism displayed was far below expectations. As a paying customer, I believe it is important to receive respectful and attentive service. I sincerely hope that a manager or supervisor addresses this situation and provides Hector with the necessary training in customer service. Overall, this experience was far from satisfactory. I was forced to leave a 1 star review because Google automatically makes you enter a star at least to actually post the review. If it were up to me, i would rate this location a negative 5 stars. - Franklyn Perez
Enterprise Rent-A-Car Overview Intro Detail Photos Location Reviews

Enterprise Rent-A-Car Introduce

Introduction / Overview: Your Trusted Car Rental Partner in New York City

For New Yorkers or visitors needing reliable and versatile transportation within or departing the metropolitan area, the Enterprise Rent-A-Car location in Greenwich Village stands out as a key neighborhood resource. Located on Thompson Street, this branch offers a range of car and van rental options designed to meet the diverse needs of Manhattan residents, students from nearby New York University (NYU), and travelers alike. Known for being identified as a women-owned business, this local agency provides a convenient, neighborhood-focused alternative to airport rental services, making it simpler to secure a vehicle for weekend getaways, business trips, or moving needs right from the heart of the city. While the experience of any car rental can vary, this location aims to provide a professional service with a focus on quick, efficient transactions, helping you navigate the sometimes-stressful process of securing a vehicle in a busy urban environment.

Enterprise Rent-A-Car in Greenwich Village, categorized as both a Car rental agency and a Van rental agency, is positioned to serve a wide array of local mobility needs. Whether you require a compact sedan for city driving, a spacious SUV for a family excursion, or a passenger van for group travel, this branch in Manhattan’s vibrant Lower Manhattan area has options to explore. The staff is committed to facilitating smooth rentals, though customers frequently recommend allocating ample time, particularly during peak hours, and confirming all contract details before finalizing the transaction. Transparency regarding extra charges and rental agreement add-ons is always advised for a fully satisfactory experience.

Location and Accessibility in Greenwich Village, NYC

The Enterprise Rent-A-Car branch is ideally situated in the highly accessible neighborhood of Greenwich Village. This location benefits from being close to major subway lines and bus routes, providing excellent connectivity for New York City users who rely on public transit to reach the rental office. Its position near the dynamic area of NYU and the central Lower Manhattan hub makes it a practical choice for students, faculty, and local residents. Being in a walkable neighborhood with access to essential city infrastructure, it offers a distinct advantage for those looking to bypass the congestion of major airport rental counters. However, potential renters should remember that returning a vehicle in a dense Manhattan neighborhood requires planning, as the location does not offer after-hours return service, meaning drop-offs must be completed during its operating hours.

Finding the location at the intersection of Thompson Street allows for relatively straightforward pick-up, though, as with any Manhattan location, street parking and navigating city traffic can be challenging. Customers often praise the convenience of its placement for quick escapes out of the city, such as trips to Upstate New York, New Jersey, or Pennsylvania. For a stress-free start to your rental, confirming the exact procedures for vehicle collection and any required documentation ahead of time is highly recommended. The professional staff are generally on hand to help guide you through the process, but as evidenced by customer feedback, arriving prepared can significantly expedite your experience.

The surrounding area offers amenities that are helpful for renters. From cafes to grab a coffee before a long drive to local businesses where you can handle last-minute needs, the Greenwich Village setting is advantageous. Its proximity to Washington Square Park and other city landmarks means that even the trip to pick up your car can be part of an overall New York City experience, rather than a detour to an industrial area.

Services Offered

This Enterprise location provides several essential services for both individual and commercial renters:

  • Car Rental Agency Services: Offering a wide variety of passenger vehicles, from economy cars suitable for city errands to full-size sedans, SUVs, and potentially specialty vehicles for longer trips.
  • Van Rental Agency Services: Specializing in larger vehicle rentals, including minivans for families and passenger vans (up to 12 or 15 passengers) for group outings or business use. Cargo vans are also available for moving or large hauling projects.
  • One-Way Rentals: The ability to pick up a car in New York City and drop it off at another Enterprise location, such as those in Pennsylvania or other states, catering to travelers with specific itinerary needs. Note that one-way rentals may have distinct terms and fees.
  • Optional Rental Coverage and Add-Ons: Offering products like Damage Waiver (DW), Extended Protection, and other optional services for added peace of mind, with daily fees that vary based on the vehicle type.
  • Fuel Options: Customers have choices regarding how they wish to pay for fuel, including pre-paying for a full tank or allowing the agency to refuel the vehicle upon return (for an associated charge).
  • Additional Driver Policy: Allows for the addition of authorized drivers, often including the renter’s spouse or domestic partner at no additional charge, provided they meet all standard requirements. A daily fee typically applies for other additional drivers.

Features / Highlights

The Greenwich Village Enterprise Rent-A-Car branch offers unique and standard features designed to improve the rental experience:

  • Identifies as a Women-Owned Business: This designation highlights a commitment to diversity and community support.
  • Active Military Discounts: A valuable feature providing financial savings for active service members, which is an important consideration for military families and personnel.
  • Flexible Payment Methods: The location accepts major Credit Cards, Debit Cards, and modern NFC Mobile Payments, offering versatility in how renters can secure and pay for their reservation.
  • Customer-Focused Staff: While individual experiences vary, the location is known for having dedicated employees who can assist with smooth check-out and explain new car features.
  • Convenient for NYU Area: Its proximity makes it the optimal choice for students and faculty in the NYU area needing short-term or weekend vehicle access.
  • Cross-Border Travel Allowed: Renters are typically permitted to travel into Canada with their rental vehicle, though restrictions apply to certain luxury and exotic vehicle classes.
  • Corporate Account Services: Offers specialized services and contract rates for eligible renters using assigned Corporate ID numbers (CIDs).

Contact Information

The Enterprise Rent-A-Car location in the Greenwich Village area can be reached at the following contact points:

Address: 221 Thompson St, New York, NY 10012, USA

Phone: (212) 533-2900 / Mobile Phone: +1 212-533-2900

What is Worth Choosing This Local New York Rental Option

Choosing the Enterprise Rent-A-Car on Thompson Street offers several compelling reasons for local New York users. Firstly, its prime location in Greenwich Village eliminates the often-lengthy and inconvenient process of traveling to a major airport just to pick up a car. For Manhattan residents, this neighborhood branch provides an accessible, quick-turnaround solution for immediate travel needs, whether it's an impromptu trip or a planned move. The dual offering of both car and van rental services is a significant plus, accommodating everything from a solo day trip to a large family or commercial moving requirement with a fleet that includes vehicles like the popular Chrysler Pacifica van.

Furthermore, the agency’s identification as a women-owned business and its provision of active military discounts reflect an inclusive and community-supportive operational philosophy that many customers value. The acceptance of various payment methods, including credit cards, debit cards, and NFC mobile payments, adds a layer of flexibility essential in a fast-paced environment like New York City. Despite some isolated negative feedback regarding specific employees and vehicle conditions (such as cleanliness or fuel level), overall professional reviews often highlight excellent management and staff who facilitate smooth transactions, particularly when customers arrive prepared and confirm all contractual terms, especially concerning additional options and fees.

For renters focused on transparency and a quick process, the general positive sentiment often centers on the helpfulness of the team and the overall quality of the vehicles provided. By clarifying all potential extra charges before finalizing the agreement and knowing the rental policies in advance—particularly concerning damage waivers and fuel—New York customers can ensure they have a satisfactory experience. Ultimately, the Thompson Street Enterprise is a centrally located, full-service option that provides a necessary link for New Yorkers seeking reliable road access beyond the confines of the subway map. Its features and location make it a pragmatic and locally integrated choice for your next rental.

Enterprise Rent-A-Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Picture 1Enterprise Rent-A-Car Picture 2Enterprise Rent-A-Car Picture 3Enterprise Rent-A-Car Picture 4Enterprise Rent-A-Car Picture 5Enterprise Rent-A-Car Picture 6Enterprise Rent-A-Car Picture 7Enterprise Rent-A-Car Picture 8Enterprise Rent-A-Car Picture 9Enterprise Rent-A-Car Picture 10

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

221 Thompson St, New York, NY 10012, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4.1 from 217 user reviews.

pricecleanteammanagerpick updrivinginsurancesystemofficeoverbooked

★ 5★ 4★ 3★ 2★ 1

More Car Rental Near Me

  • C.C. RentalC.C. Rental4.0 (384 reviews)

    18 Morton St, New York, NY 10014, USA

  • National Car RentalNational Car Rental4.0 (118 reviews)

    743 Broadway, New York, NY 10003, USA

  • Alamo Rent A CarAlamo Rent A Car4.0 (145 reviews)

    743 Broadway, New York, NY 10003, USA

  • Hertz Car Rental - New York - Lafayette StreetHertz Car Rental - New York - Lafayette Street3.0 (252 reviews)

    403 Lafayette St, New York, NY 10003, USA

  • Avis Car RentalAvis Car Rental3.0 (546 reviews)

    68 E 11th St, New York, NY 10003, USA

  • Hertz Car Rental - New York - East 12th StreetHertz Car Rental - New York - East 12th Street2.0 (46 reviews)

    21 E 12th St, New York, NY 10003, USA

  • Dollar Car Rental - Manhattan - Greenwich VillageDollar Car Rental - Manhattan - Greenwich Village3.0 (164 reviews)

    99 Charles St, New York, NY 10014, USA

  • Taj Luxury LifeTaj Luxury Life4.0 (11 reviews)

    395 Broadway, New York, NY 10013, USA

  • TeslaRentsTeslaRents4.0 (117 reviews)

    5 White St apt 5B, New York, NY 10013, USA

  • Enterprise Rent-A-CarEnterprise Rent-A-Car4.0 (334 reviews)

    106 W 24 St, New York, NY 10011, USA

  • Avis Car RentalAvis Car Rental2.0 (54 reviews)

    120 Warren St, New York, NY 10007, USA

  • NYCWheelchair.comNYCWheelchair.com4.0 (37 reviews)

    387 Park Ave S #5, New York, NY 10016, USA

  • Categories

    Top Visited Sites

    Trending Car Rental Blog Posts