Avis Car Rental Introduce
For Central Pennsylvania residents, having a dependable local resource for car and van rentals is essential, whether you're planning a family trip to Hershey, managing a local move, or simply need a temporary replacement vehicle. Avis Car Rental at 4612 Jonestown Rd in Harrisburg, PA, serves as a primary neighborhood location, offering a comprehensive array of vehicles and services designed to keep local users on the move. As a well-established global brand, Avis provides the assurance of a large, well-maintained fleet combined with the personalized attention expected from a local branch.
This particular Avis branch, which also often partners with Budget Car Rental due to the shared location, specializes in both general passenger car and van rentals. Their focus is on simplicity and efficiency, aiming to provide a quick and easy pickup process, as noted in customer reviews. The team at this location strives to deliver friendly and knowledgeable service, particularly when local users find themselves in a bind, such as needing an urgent rental after a vehicle breakdown. This commitment to going "above and beyond" for customers is a highlight that many Central PA residents appreciate when unexpected travel needs arise.
The Harrisburg Jonestown Road location is strategically positioned to serve the eastern parts of the city and surrounding suburbs, offering a convenient alternative to airport rental desks. This accessibility makes it a practical choice for locals who can easily utilize the on-site parking for their personal vehicle while renting a temporary replacement or vacation car.
Avis Car Rental is situated at 4612 Jonestown Rd, Harrisburg, PA 17109, placing it conveniently near major thoroughfares and commercial centers, just off Interstate 83 (I-83) in the Colonial Park area. This location is designed to be highly accessible for Pennsylvania drivers and is often cited as a straightforward-to-find spot near the Colonial Park Mall.
The facility prioritizes ease of access and convenience for all patrons, featuring key attributes such as:
- Wheelchair Accessible Entrance: Ensures that all customers, including those with mobility challenges, can easily enter the office.
- Wheelchair Accessible Parking Lot: Dedicated, accessible parking spaces are provided to ensure a convenient and safe start to the rental process.
- On-Site Parking: Customers can securely park their personal vehicles at the location while renting a car, making the exchange process simple and eliminating the need for complex transfers.
- Complimentary Pick-up Service: For local customers, Avis offers a free pick-up service. Users are encouraged to call the branch directly at the listed phone number upon reservation to arrange this service, adding another layer of convenience.
While the branch operates standard weekday hours, it is generally closed on Sundays and has limited hours on Saturdays. For returns outside of these business hours, an after-hours key drop-off is generally available, although customers should always confirm the exact procedure when booking.
The Avis branch on Jonestown Road acts as a full-service car and van rental agency, providing a wide array of options to meet the varied transport needs of the Harrisburg community. The services extend beyond a simple rental transaction:
- Diverse Vehicle Fleet: Offers an extensive selection of vehicles, including fuel-efficient Economy and Compact cars for budget-conscious travel, Standard and Full-Size sedans for comfort, and various SUVs (Intermediate, Standard, Premium) for family trips or those needing extra space and traction.
- Van Rental Agency Services: Catering to group and moving needs, the location provides Minivans (often 7-passenger models like the Chrysler Pacifica) and larger Passenger Vans (12- and 15-passenger models like the Ford Transit or Chevrolet Express) for organizational outings, large families, or small tours.
- One-Way Rentals: For Pennsylvania users traveling outside the area or across state lines, the branch facilitates one-way rentals, allowing for convenient drop-off at a different Avis location (fees and restrictions may apply, so always confirm at booking).
- Flexible Payment Options: Accepts both major Credit Cards and Debit Cards for payment, though specific policies regarding debit card use for the initial security hold should be verified with the local branch upon reservation.
- Avis Preferred Program: Customers can benefit from the Avis Preferred loyalty program, which includes perks like expedited service, skipping the counter lines, and accumulating points for future free rentals.
- Optional Rental Features: Available add-ons enhance the rental experience, such as GPS navigation systems, the Gas Service Option (allowing prepayment for fuel), Extended Roadside Assistance, and SiriusXM® satellite radio.
- E-Toll Solutions: Avis offers the optional e-Toll service, which allows renters to utilize electronic toll lanes on Pennsylvania highways without stopping to pay cash, simplifying travel on toll roads like the Pennsylvania Turnpike (separate fees apply, including a daily flat rate for unlimited use or a convenience fee plus tolls for standard use).
For local users, the Avis location in Harrisburg offers distinct advantages that enhance the overall rental experience:
- Friendly, Knowledgeable Staff: Customer reviews often praise specific staff members for being "courteous, knowledgeable and fast," highlighting a commitment to exceptional service, particularly in assisting customers during emergency rental situations.
- Convenient After-Hours Return System: The branch provides a clear procedure for after-hours returns, instructing customers to park the car, lock the doors, and place the completed contract and keys in a secure drop box. This is vital for late-night or Sunday returns, as the branch is closed on Sundays.
- Accessibility Focused: The dedicated wheelchair accessible entrance and parking lot ensure that the facility is user-friendly and accommodating for all members of the Central PA community.
- Neighborhood Convenience: Situated outside of the Harrisburg International Airport (MDT) complex, this Jonestown Road location is more accessible for local residents who need a car without the added taxes and potential complexities of an airport rental counter.
- Streamlined Pickup: The process for collecting a vehicle is frequently described by customers as "quick and easy," reflecting the efficiency of the branch operations.
- Quality of Vehicles: Customers consistently report receiving well-maintained and "great" vehicles, reinforcing the brand's commitment to fleet quality and reliability.
For reservations, inquiries, or to arrange the free local pick-up service, Pennsylvania residents can use the following information to contact the Avis Car Rental branch on Jonestown Road:
Address: 4612 Jonestown Rd, Harrisburg, PA 17109, USA
Phone: (717) 652-2222
Mobile Phone: +1 717-652-2222
The Avis Car Rental on Jonestown Road is an excellent choice for Central Pennsylvania residents seeking a convenient, reliable, and service-oriented rental experience. What truly makes this branch worth choosing is its demonstrated commitment to customer support, particularly during unexpected emergencies, such as a vehicle breakdown. The personalized service, as highlighted by a customer who received "better than 5-star" help, sets a high bar for local neighborhood rentals.
While the after-hours drop-off process on weekends may occasionally present procedural confusion, the official policy is clear: park the car, lock it, and use the secure drop box, providing a necessary convenience for weekend travel plans. For users prioritizing a straightforward pick-up, a quality vehicle, and the flexibility of both passenger and cargo vans, this Avis location is a top-tier local option. The inclusion of on-site parking for personal vehicles further streamlines the transition, making it a highly practical choice for the Harrisburg community.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Avis Car Rental Photos


Avis Car Rental Location
Avis Car Rental
4612 Jonestown Rd, Harrisburg, PA 17109, USA
Avis Car Rental Reviews
pricepapertruckfeeharrisburg airportgentlemanphonecreditdrive
★ 5★ 4★ 3★ 2★ 1Im sure people find their self in a bad spot when renting a car sometimes, but my experience here was better than 5 star. Priscilla went above and beyond to hemp me when my truck broke down. I haven't rented a car in forever and the ways have changed. They helped in every way possible and did a wonderful job. They were courteous, knowledgeable and fast.Thank you, Thank you, Thank you.
September 10 · Brad Cunningham2 stars SO FAR because pick up was quick and easy, the car was great, BUT THEN - my return was for Sunday morning. From what I saw online, Avis is closed on Sundays. I arrive, make sure I’ve left nothing in the car, then am stopped by an older gentleman in work clothes (plain, nothing I saw indicating he works for Avis or even Budget) asking for the key. I questioned it, thinking this is weird. He asked if it’s filled up, I was honest and told him no, so he said if I don’t fill it up, he will and he’ll “take it to the top.” So, I go fill it up, come back, fill out the return paperwork as I’ve always done for every car rental, go to walk to the drop box and he yells for me to bring him the key. I say how it states to leave the key and paperwork in the drop box. He scoffs and says “that’s your receipt!” I say then why does it ask for the date, time, mileage. He scoffs again saying “I’m telling you right now, if you put this in that box, I’m just going to take it right back out. I’m not even going to look at that paper.” We go back and forth a few times because it’s just so odd how they ARE CLOSED and the paper clearly states to fill out and leave with the key in the drop box, and this man is just demanding me to give him the key. I’ve NEVER handed a key over to anyone besides at the counter during business hours or straight into the drop box after hours. He tells me if it makes me comfortable, I can put the paper in the box, but “again, I’m telling you today or tomorrow morning it will be taken out and not even looked at.”I gave up and put the paper in the box and left. I will never return to this location, whether for Avis or Budget, simply because the drop off encounter was just strange. My on time drop off turned into 10 minutes late and I HOPE that’s the only extra charge I am faced with.
August 03 · Nicole ETo be completely honest , this rental experience has been the most simple and pleasant interaction I have ever had. Completely friendly and professional. I would recommend this company and specific location to anyone. From now on I will use this location and Avis for all my vehicular rental needs. Thanks again !! 🙏😁👍🫶
August 21 · S BDO NOT USE AVIS YOU HAVE BEEN WARNED!! I had a rent and received a $35 parking ticket Avis then billed me $100 for the $35 dollar ticket. The paper work i received gave me a a website to make payment I tried with 3 different computers at 3 different locations could not make a payment. I then tried the pay by phone option only to have no one answer again on three different occasions. I then called the national customer service number only to be given a number and told to use option 3. I called that number and no option 3. #AVISISTHEWORST #AVISCUSTOMERSERVICE
June 18 · Donny V.Car was clean & process was quick. Service was okay but I wouldn’t recommend to anyone. They require a $300 holding fee & they run your credit? They also have inconvenient restrictions abt returning the rental at other locations. I wrote the review bc they open at 8am Ive called more than 3x this morning to ask if they have a key drop box & no one answers the phone.
April 07 · Elizabeth Oquendo
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