Enterprise Rent-A-Car Introduce
For residents, businesses, and visitors traveling through the Metro Atlanta region, the Enterprise Rent-A-Car location at 7085 Jimmy Carter Blvd in Norcross, GA, stands as a local resource for meeting diverse transportation needs. As a well-known brand globally, this neighborhood branch provides the core service of car rental and also specializes as a van rental agency, ensuring individuals and groups have access to everything from economy cars for short trips to larger vehicles for family vacations or commercial use.
Enterprise is renowned for its focus on customer service and its comprehensive network of locations. This particular branch is noted as a business that identifies as women-owned, contributing to the diversity of the local business landscape in Gwinnett County. The company’s overall mission revolves around providing quick, convenient, and reliable rentals, whether you need a replacement vehicle after an accident, a car for a weekend road trip, or a van for moving or group transport. They aim to serve all customers, including offering special benefits and discounts to active military personnel.
While the convenience of a familiar brand is a significant draw, local users should be aware that customer experiences at any single branch can vary. Feedback indicates a need for increased consistency in vehicle preparedness—specifically, timely detailing, maintenance checks (like tire pressure and fluid levels), and adherence to the efficiency promised by online check-in. Customers value professionalism from the staff, but expect the vehicle itself to be clean, fully fueled, and mechanically ready for immediate use, especially for long-distance travel.
The Enterprise Rent-A-Car branch is conveniently situated in Norcross, Georgia, just off a major thoroughfare, Jimmy Carter Boulevard. This location makes it easily accessible for customers coming from Peachtree Corners, Duluth, and other parts of Gwinnett County, as well as those traveling from different parts of the Metro Atlanta area. The proximity to Interstate 85 provides quick access to major routes for both regional and long-distance travel.
The specific address for the location is:
7085 Jimmy Carter Blvd, Norcross, GA 30092, USA
The facility is designed with customer convenience and accessibility in mind, offering several practical features for local users:
- On-site Parking: Customers picking up or returning vehicles can utilize dedicated on-site parking spaces, making the drop-off and transfer process straightforward.
- Wheelchair Accessible Entrance: Ensuring that the branch office is easily accessible for all customers, including those with mobility challenges.
- Wheelchair Accessible Parking Lot: Dedicated parking spots are available to assist customers who require extra space and easier access to the building.
This Norcross Enterprise branch offers a robust selection of services tailored to both individual and commercial needs, fitting its dual identity as a car and van rental agency.
- Car Rental: A wide fleet of vehicles is typically available, ranging from economy and compact cars for fuel efficiency to full-size sedans like the Chevrolet Malibu or similar, and premium vehicles for enhanced comfort.
- SUV Rental: Customers can generally select from various sizes of SUVs, including intermediate, standard, and full-size models, which are ideal for family trips and those needing more luggage space.
- Van Rental Agency Services: Dedicated van rentals are available, including minivans for passenger transport (typically 7-seaters) and cargo vans, which are essential for small moves, business deliveries, or transporting bulky items.
- Truck Rental: While the core service is cars and passenger vans, Enterprise offers truck rental options through their larger network, which can be coordinated for customers needing full-size pickup trucks or moving trucks.
- Insurance Replacement Rentals: A major focus of Enterprise's neighborhood locations is providing reliable replacement vehicles for customers whose personal cars are in the shop following an accident or maintenance.
- One-Way Rentals: For customers traveling outside of Georgia or needing to drop off a vehicle at a different location, one-way rentals are available to provide flexibility for long trips.
- Long-Term Rentals: Options for long-term rentals or vehicle subscriptions are available through the Enterprise system for those needing a car for several weeks or months.
The Norcross branch offers several distinct features that appeal to different customer segments in the Georgia area:
- Active Military Discounts: Enterprise, a company founded by a U.S. Navy veteran, is known for its support of service members. The Norcross location honors discounted rental rates for active-duty military personnel and government employees for both official and leisure travel.
- Identifies as Women-Owned: For customers who prioritize supporting women-owned businesses, this designation provides a local choice in Gwinnett County.
- Flexible Payment Options: The location accepts a variety of convenient payment methods, including all major credit cards, debit cards, and modern NFC mobile payments, making the checkout process smooth for most users.
- 24/7 Roadside Assistance: As a standard benefit of renting through Enterprise, all customers have access to 24/7 Roadside Assistance, ensuring support in the event of an unexpected breakdown, mechanical issue, or flat tire while on the road.
- Enterprise Plus Loyalty Program: Regular renters can enroll in the free Enterprise Plus program to earn points toward free rental days and receive expedited service.
For reservations, inquiries about vehicle availability, or to address existing rental issues, customers can contact the Enterprise Rent-A-Car location using the following information:
Address: 7085 Jimmy Carter Blvd, Norcross, GA 30092, USA
Phone: (678) 942-5050
Mobile Phone: +1 678-942-5050
It is recommended that customers confirm operating hours, especially on weekends and holidays, as neighborhood locations often have limited schedules. In the event of an urgent vehicle issue while on a rental, customers should utilize the provided corporate roadside assistance number or contact the branch directly during business hours.
For Georgia residents, choosing the Enterprise Rent-A-Car branch in Norcross is often a matter of convenience and tapping into a national network with strong logistical support. The location’s strategic position on Jimmy Carter Blvd, its acceptance of multiple payment forms including debit cards, and the special benefit of active military discounts make it an accessible option for a broad customer base. Its designation as a women-owned business is also a positive highlight for community members looking to support diverse ownership.
However, potential renters should approach this branch with a focus on preparation and clear communication to mitigate the recurring issues reported by customers. While the staff is often described as pleasant and professional, the vehicle readiness process has, at times, led to significant inconvenience, including delays despite online check-in and receiving vehicles with maintenance or cleanliness issues.
The true value of choosing this Enterprise location lies in leveraging their extensive vehicle selection (including vans and a variety of cars) and the security of a large company's roadside assistance. To ensure a positive experience, customers should explicitly verify the cleanliness, full fuel tank status, and mechanical health of their rental upon pickup, especially the tire pressure and windshield wipers, before leaving the lot, particularly when planning a long-distance trip like a drive to Nashville. By being proactive and communicating directly with the staff, customers can best utilize the resources and fleet offered by this Norcross car rental agency.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
7085 Jimmy Carter Blvd, Norcross, GA 30092, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I had a really bad experience at this Enterprise location. I picked up my rental today (Chevy Malibu) and the tire pressure light came on as soon as I started driving. I went back, showed them the issue (even had a photo), and told them it could be a leak. They just put air in the tire and said it was fine.Less than an hour into my drive to Nashville for Labor Day weekend, the same warning came back on. Now I’ve lost a day with my family and have to deal with getting a replacement car during one of the busiest weekends of the year. Very disappointed that this wasn’t handled properly the first time. The first photo is when I first got the rental and the second photo is me on the highway.8/30/25 9:31 AM ESTUpdate: I called Enterprise corporate this morning and explained what happened. They gave me a new reservation, so I went to the Jimmy Carter location right when they opened at 9am. Instead of giving me another car, I was told they had no rentals available and that I should take the car to Discount Tire to get it fixed for free. No discount, no compensation for losing a whole day yesterday.Now I’m stuck wasting even more time at the tire shop, where they’ve just told me the car actually needs two new front tires and they can’t say how long the repair will take. This is ridiculous and completely avoidable if the car had been inspected properly in the first place.Michael Pessoa is the manager here, and this is the only Enterprise location I’ve ever had issues with. The way this was handled is unacceptable and shows zero regard for customers’ time.
August 30 · JTEnterprise Jimmy Carter Norcross GA Location: I would like to begin by acknowledging that the staff at this location have consistently been pleasant and professional. However, I have experienced several recurring issues that need to be addressed.Despite utilizing the online check-in process, the vehicle pickup process routinely takes an excessive amount of time. The cars are often not prepared in advance and are only brought around and cleaned after the customer arrives. This defeats the purpose of early check-in and creates unnecessary delays.Additionally, the overall vehicle condition upon pickup has been consistently below standard. On several occasions, I have received vehicles with dirty windshields (both inside and out), worn windshield wiper blades, and insufficient windshield washer fluid — which I have had to replace at my own expense. The windows are also frequently unclean, and in some cases, the fuel tank has not been filled prior to rental.These repeated issues indicate a lack of attention to vehicle readiness and cleanliness. As a returning customer, I expect that vehicles be properly serviced, cleaned, and fully prepared before pickup. Furthermore, there has been a noticeable lack of vehicle selection at this location, which adds to the overall inconvenience.I hope that management will review these concerns and take steps to ensure that vehicles are consistently clean, well-maintained, and ready for customers upon arrival.
October 05 · K DimaTake your business elsewhere. This location is understaffed and will waste your time. If it’s a delivery, they will tell you multiple times that they are on their way. I waited over an hour for a delivery scheduled at 8:30. The car they gave me had no oil at all. I set up for them to give me a different vehicle, and it continued to be a huge inconvenience as they repeatedly told me they would leave soon. Several hours later, I decided to just drop it off myself. Like I said, a huge waste of time—go somewhere else.
April 08 · Parker BenitezI received an incredibly misused vehicle. I took multiple pictures of the damage prior to accepting the vehicle as my intermediary transportation while my vehicle was being repaired. The alloy wheels and low profile tires were damaged by a pot hole. I repaired the vehicle by purchasing new wheels and tires, and I had them installed by an Enterprise-approved service center, per instruction from the Enterprise Damage Recovery Unit. I received a damage invoice today (2 months later) to replace all of the damaged parts that I had already paid to replace. This is a horrible company, and the manager at this location is a vindictive person. My next actions are a formal letter followed by a lawsuit. The vehicle was returned in better condition than when I drove it off of the lot, yet somehow I still owe $1300+. I’ll see you in court.
December 08 · Colin CooneyMcKayla is the G.O.A.T. We had a terrible couple days scrambling to get a large vehicle tomorrow for our family’s road trip. After the minivan recall, our reservation was cancelled at another location. And, Avis wouldn’t accept my debit card after I already paid online and verified over the phone that they accept debit cards. I desperately drove down the street to the closest Enterprise (this one) literally 20 minutes before they closed, because I know that Enterprise accepts debit cards as long as you bring all of your bills with you, and McKayla’s smiling face and friendly demeanor instantly put me at ease. There’s no 7 seat vehicles left (the minivan recall), but she got me into a big 5 seat SUV. She was SO nice and could tell my husband and I had such a terrible day. She really did us right, and I’m so grateful that my family can leave for vacation tomorrow.
July 25 · Christina Jenkins
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