Budget Car Rental Introduce
For residents and visitors in the Harrisburg, Pennsylvania area seeking reliable vehicle rentals, the local Budget Car Rental agency on Jonestown Road serves as a key resource. Known primarily as a trusted car rental provider, this location is also a specialized van rental agency, catering to a diverse range of transportation needs, from family road trips across Pennsylvania to commercial or group travel requirements. The branch is dedicated to offering a selection of vehicles suitable for various budgets and purposes, ensuring that local users have access to dependable transportation when they need it most.
The agency operates as a locally accessible hub within the broader Budget network, striving to combine the convenience of a neighborhood rental service with the standards of a national brand. Whether you need a vehicle for a quick weekend getaway, a replacement car while yours is in the shop, or a spacious van for moving or group transport, this Harrisburg location aims to facilitate a smooth rental process. Their commitment to accessibility and customer convenience is evident in their facility features and operational policies.
For those planning to rent, it’s always recommended to call ahead or check the official website to confirm vehicle availability, as popular models—especially vans—can be booked quickly, particularly during peak seasons or holidays that often bring more travelers through the central Pennsylvania region.
The Budget Car Rental branch is conveniently situated in a high-traffic, easily identifiable area of Harrisburg, making it simple for local Pennsylvania customers to locate and access.
- Address: 4612 Jonestown Rd, Harrisburg, PA 17109, USA.
- The location is easily accessible from major roadways in the Harrisburg metropolitan area, positioned right after the Colonial Park Mall when taking Exit #50 off Route 183. Customers arriving from the opposite direction will need to make a U-turn at the next traffic light past the mall.
- The facility features dedicated on-site parking, which makes the pickup and return process straightforward for renters.
- In line with their commitment to serving all customers in the Pennsylvania community, the location is noted for its accessibility features, including a wheelchair accessible entrance and designated wheelchair accessible parking lot.
As a dual Car Rental Agency and Van Rental Agency, this Harrisburg Budget branch provides several key services designed to meet the diverse needs of the local market.
- Car and SUV Rental: Offering a wide range of vehicles, including popular models like economy cars (e.g., Kia Rio), midsize cars (e.g., Toyota Corolla), and various SUVs (e.g., Toyota RAV4, Ford Edge, Jeep Grand Cherokee L).
- Van Rental: Specializing in larger vehicle solutions, the agency typically offers minivans (often seating 7 passengers), as well as larger passenger vans (potentially 12- and 15-passenger models like the Chevrolet Express or Ford Transit) to accommodate bigger groups, family reunions, or organizational trips. They are also listed as a van rental agency, suggesting availability of cargo vans or commercial trucks.
- One-Way Rentals: For travelers or movers in Pennsylvania, one-way rentals, where the vehicle is returned to a different Budget location, are often available. It is always best to confirm availability and any associated fees when booking.
- Long-Term Rental Options: The agency often provides 'Budget by the Month' or other long-term rental programs, offering flexible monthly agreements for those needing a vehicle for extended periods without a long-term lease commitment.
- After-Hours Returns: For added flexibility, the location generally offers an after-hours return service. Customers can typically park and lock the car, then place the completed contract and keys inside the designated drop box by the office door.
Beyond the core rental service, the Budget Car Rental location on Jonestown Road offers several features that enhance the customer experience for Pennsylvania residents.
- Payment Flexibility: They accept a variety of payment methods, making the transaction process smooth and convenient. Accepted payments include major Credit cards (Visa, Mastercard), Debit cards (with specific rules often applying for rental pick-up, including a credit check and a required hold), and NFC mobile payments.
- Active Military Discounts: A significant highlight for the central Pennsylvania region, which has a large military community, is the availability of active military discounts. Budget generally offers special savings, typically a percentage off the base rate, for active-duty military personnel, which is a valuable benefit for those serving in the area.
- Accessibility: The facility ensures ease of access for all community members, featuring both a wheelchair accessible entrance and a wheelchair accessible parking lot.
- On-Site Parking: Customers picking up or dropping off rentals can use the dedicated on-site parking, streamlining the exchange process.
- Smoke-Free Fleet: Budget maintains a smoke-free policy across 100% of their fleet, aiming to provide a clean and comfortable experience for all renters.
For reservations, inquiries about vehicle types, or current operating hours, you can reach the Harrisburg Budget Car Rental branch directly.
- Address: 4612 Jonestown Rd, Harrisburg, PA 17109, USA
- Phone: (717) 652-2222
- Mobile Phone: +1 717-652-2222
Choosing this specific Budget location on Jonestown Road offers several clear advantages for those in the Harrisburg and surrounding Pennsylvania communities. First and foremost is the convenient, local accessibility. Unlike airport-based rental services that can involve shuttles and long lines, this neighborhood location provides direct access and on-site parking, saving valuable time. Its dual specialization as both a car rental and van rental agency is also a major benefit, providing a single source for everything from a compact car for daily errands to a 15-passenger van for group events. This wide range of vehicle classes ensures that nearly any transportation need can be met right here in Harrisburg.
Furthermore, the facility's commitment to specific customer needs is noteworthy. The provision of Active Military Discounts is a substantial value proposition for military families and personnel in the central PA area. Additionally, the attention to physical accessibility, with a wheelchair accessible entrance and parking, ensures that the service is available to a broader segment of the community. The acceptance of various payment methods, including credit cards, debit cards, and NFC mobile payments, also adds a layer of modern convenience.
However, potential renters should be aware of important policies, which are standard in the rental industry, though sometimes highlighted in customer feedback. For instance, the policy that the renter must typically be the driver, or at least the primary payer and presenter of their own credit card, is a common one at major rental companies. Similarly, while the fleet is smoke-free, rental companies may enforce strict cleanliness policies, so returning the vehicle in a reasonably clean condition is always advised to avoid potential cleaning fees. While some customer experiences have been mixed regarding specific staff interactions or rigid policies (such as the need for the cardholder to drive or strict cleaning standards), the fundamental advantages of convenience, vehicle variety (especially vans), and key discounts like the military offer make the Budget Car Rental on Jonestown Road a practical and advantageous choice for many Harrisburg-based users seeking a reliable vehicle. The combination of a strong national brand with accessible local service positions this branch as a go-to option for reliable transportation in the heart of Pennsylvania.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
4612 Jonestown Rd, Harrisburg, PA 17109, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Sorry Xavier the damage is done. We went with enterprise because they allowed me to drive even though she paid for it. I will never use budgetMy fience was paying for rental. We didn’t add extra driver because of one and I’m on disability. I am able to operate in motor vehicle.I called and ask if I can be loan driver as enterprise allowed this in past. They said no has to be her driving. We had a 500$ rental and this is why budget is crashing. Enterprise allowed me to do this, therefore enterprise wins and Budget stays at there 2 star avg rating.
August 20 · JayBHannah needs training, very poor customer service. This lady wanted to charge me $400.00 for a cleaning fee because the car had a bit of dirt and my own hair!!!. I asked for her manager Koala, and she said she was off sick. She expected me to have the car sparkling clean and I said that's why you have someone to clean the cars, you got the wrong one, then she said either you clean it or you pay the cleaning fee. These people think we are going to be returning the car the same way they gave it to me? Don't recommend this place at all. They will try to rip you off!!! I have been renting for years and I rent a lot of cars and I never had an experience like this. See the pictures below and tell me.
January 29 · Just peachyI initially made a reservation on the Jonestown Rd., Harrisburg location. When I arrived, the attendant attempted to convince me that I had rented a midsize truck with extended cab, not a full-size truck with a crew cab. I had the records to show that was not the case. Then the attendant attempted to blame that on Expedia. Again, I showed the reservation information And eventually the attendant, after me mentioning the phrase, bait and switch, told me that they didn’t have any full-size trucks at that location. I knew already that was the reason they were trying to swap me into something else.I agreed to drive one of their midsize trucks to the airport, location and swap into a full-size. Mind you, this is now an additional hour plus of extra time on my part because budget did not have the proper vehicle at the proper location to prepare for my rental.When I arrived at the airport, I went to the rental return, which is the procedure. No one told me otherwise. The attendant at the parking lot checked my vehicle in, which unfortunately also closed out the contract. Mind you, I already had placed a payment and deposit of over $800. Now, the desk agent at the Harrisburg airport. Location told me that I would have to place a second deposit in the same amount because of their error. At this point, I was furious. They completely screwed up everything with my reservation, and then they started to try to blame me. Eventually, I got into a proper truck and left, but only after my phone was smashed on the counter.When I returned the truck after our trip, I accidentally left some items under the backseat. After back-and-forth over the phone late at night, I decided to just head down in the morning. I called in advance so that they would be able to secure the items from the truck. When I arrived, The desk agent told me that no one found anything in the truck. Again, I instructed her to call the attendant and let the attendant know exactly where to look. After a few minutes, I was told the attendant found nothing. I told them I would go out and look myself. I walked out to the truck, and of course, the items were exactly where I told them it would be. I went back into The desk, agents area and asked why it was that I lifted the seat and the items were exactly where I explained. She said that the attendant didn’t know where to look. Reality is, the attendant couldn’t be bothered less to look and obviously didn’t look.I explained I would never rent from this company again.When I emailed corporate about my experience, I got a brush off email in response. I guess if corporate doesn’t care about customer reviews, none of the line agents will either.I have never experienced this level of dishonesty, ineptitude, arrogance, or complete lack of customer service at any other rental car company. If I could give zero stars I would. If I could give negative stars I would.
June 09 · Jay BurkosThe customer services is very unpleasant and unprofessional. The staff talks in front of customers distasteful to eachother. I believe the older gentleman maybe the site MG. 🤔 He has a nasty disposition and if he's a MG.(Talk about lead by example)He doesn't display any team leader skills.Please start doing staff trainings.The younger staff just there to get and check in roll they don't care about nothing else. Cars be having issues or dirty they don't care they still put you in them. In be charging a arm & leg for cleaning fees and the cars are half clean during booking.The customer services is poor needs to be rectified. Higher up needs to offer better customer services trainings & team building trainings so employees can be more professional when working and When dealing with paying customers. No one is asking for PERFECT workers but aleast PROFESSIONAL when working in customers services setting. I'm not sure if staff be having a bad day or over worked because that is possible!!! And if so stop being cheap in get them help! Instead of burning people out......GOOD CUSTOMER SERVICE is important! And having good leadership may help also and help utilizing etiquette in a workplace. In which could ensure that everyone feels comfortable while being productive. In can possiblely give a better work environment 😌for your staff & customers......
April 27 · Fatimah MooreI pick up my car rentals here i have no issues it also gives me the idea to get a type of suv I want. It is a plus for me I like the customer service and have no issues at all
July 29 · Tea Swartz
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