Enterprise Rent-A-Car Introduce
For residents and visitors in Massachusetts, especially those traveling to or around the beautiful Cape Cod area, having reliable transportation is key to a smooth journey. Enterprise Rent-A-Car at the 480 Barnstable Road location in Hyannis, MA, stands out as a dedicated local provider for all your car and van rental needs. Situated conveniently at the Cape Cod Gateway Airport (HYA), this branch offers a professional, customer-focused experience, aiming to make your rental process as efficient and pleasant as possible. Whether you are dealing with an unexpected vehicle issue, planning a family vacation, or simply need a temporary vehicle for business, this Enterprise location offers a broad range of options supported by a commitment to exceptional service.
This location is more than just a typical car rental counter; it is identified as a women-owned business, demonstrating a commitment to local economic diversity and community involvement. The staff are known for going the extra mile, as reflected in customer testimonials that praise their speed, efficiency, and compassionate approach to solving challenging travel situations, such as those caused by last-minute cancellations or unexpected breakdowns. Their focus is clearly on providing a high-quality rental experience that meets the diverse needs of the Massachusetts community and its many guests.
The Enterprise Rent-A-Car branch in Hyannis is optimally located for ease of access, particularly for air travelers and those arriving in the central Cape Cod area.
The official address is: 480 Barnstable Rd, Hyannis, MA 02601, USA.
This location is situated right at the Cape Cod Gateway Airport (HYA), making it incredibly convenient for customers flying into the area. Its proximity to a major transportation hub allows for immediate vehicle pickup upon arrival, saving valuable travel time. For those driving to the location, on-site parking is available, providing a secure place to leave your vehicle while you utilize your rental. Furthermore, the facility prioritizes accessibility for all customers.
- Wheelchair accessible entrance is provided.
- Wheelchair accessible parking lot is available for customer use.
Its central Hyannis location also provides excellent access to major Cape Cod routes, positioning renters perfectly to begin their exploration of the Lower and Outer Cape, or to quickly access ferries for the islands of Martha's Vineyard and Nantucket.
This Enterprise location specializes in both car and van rentals, catering to a wide array of personal and commercial requirements. Their services are designed to be flexible and accommodating to local users in Massachusetts.
- Car Rental Agency Services: Offering a diverse fleet that typically includes everything from compact, fuel-efficient sedans for short trips to full-size cars and SUVs for family travel, ensuring a vehicle for every need.
- Van Rental Agency Services: Providing various passenger and cargo van options, which are ideal for moving, group outings, or corporate transport needs around the region. This may include popular options like Minivans, and potentially larger Passenger Vans (subject to availability and rental requirements).
- Onsite Services: All rental and return transactions are handled directly at the location, ensuring a streamlined process.
- After Hours Service: An after-hours return service is available, allowing customers to park the car, lock the doors, and place the keys in a drop box, offering flexibility for late returns (customers remain responsible for the vehicle until the next business day check-in).
- Flexible Payment Options: Accepts multiple forms of payment for deposits and final charges.
- Reservation Modification/Cancellation: Policies typically allow for viewing, modifying, and cancelling reservations, often with penalty-free options if done in advance of the pickup time.
Several distinct features and policies help this Enterprise branch stand out as a preferred option for Massachusetts customers seeking rental solutions.
- Identifies as Women-Owned: Operating with a business identity that supports diversity within the local economy.
- Active Military Discounts: A specific offering to support and recognize members of the active military, providing a valuable saving option.
- Accepts Multiple Payment Methods: Simplifies transactions by accepting a range of payment options including Credit Cards, Debit Cards, and NFC Mobile Payments.
- Commitment to Customer Service: Customer feedback highlights an exceptional level of service, with staff known for proactively securing vehicles during high-demand periods and resolving issues like flat tires quickly and efficiently, even during holiday weekends.
- Variety of Vehicles: Maintains a fleet that typically ranges from small cars to mid-size SUVs, minivans, and specialized vans, providing extensive choice for road trips, utility needs, or replacement rentals.
For convenience in planning your trip or addressing immediate rental needs, the contact details for the Hyannis location are provided below.
- Address: 480 Barnstable Rd, Hyannis, MA 02601, USA (Located at Cape Cod Gateway Airport - HYA)
- Phone (Toll-Free): (844) 942-0332
- Mobile Phone: +1 844-942-0332
It is recommended to call ahead, especially for current hours of operation and specific vehicle availability, particularly during peak summer travel seasons on Cape Cod.
Choosing this Enterprise location in Hyannis is worthwhile due to its strategic blend of location, vehicle options, and proven customer care. For anyone navigating the complexities of travel, especially during challenging circumstances like weather-related delays or unexpected vehicle failure, the staff's dedication—as noted in user reviews—is a significant advantage. The stories of employees going "out of their way to figure out a solution" when reservations at other companies failed, and staff managing a speedy, unscheduled car swap in under twenty minutes during a busy holiday weekend, speak volumes about the dedication and professionalism you can expect. This level of responsiveness minimizes stress and keeps your plans on track, a critical factor for both Massachusetts residents and visitors relying on a rental vehicle.
Moreover, the practical benefits, such as active military discounts, accessibility features like a wheelchair accessible entrance and parking, and convenient on-site services at a key transit point, make the logistical aspect of renting a car simpler. Whether you need a small sedan for zipping around town or a larger van for a group excursion across Cape Cod, this Enterprise branch offers the necessary fleet diversity combined with award-winning customer service, ensuring a reliable and positive rental experience. They are focused on being more than just a provider—they aim to be a genuine solution in your time of need.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
480 Barnstable Rd, Hyannis, MA 02601, USA
Enterprise Rent-A-Car Reviews
pricecallairportinsuranceintegrity
★ 5★ 4★ 3★ 2★ 1I had one of the most pleasant rental car experiences with this location. I was left stranded by the nor-easter that hit the east coast and was looking at an extremely lengthy flight delay. I had frantically reserved a car with another car rental company at this airport only to find out that they had no cars despite the online system confirming my reservation. I then tried Enterprise where at first the kind employee (Bill) was unable to assist us. But as we we're about to leave he stopped us and to tell us he had secured a car for us. He had gone out of his way to figure out a solution. He was able to get us a car despite not having a reservation and really came through in our time of need. He worked quickly and efficiently and had us on our way within 15 minutes. In this day and age it is rare to be met with such kindness and positivity and I just felt the need to let him and this location know how thankful we were of their help. I hope people who find themselves in similar situations in the future are lucky enough to be met with goodwill and compassion as we were!
October 13 · William HerrickI got to experience the nicest, most efficient staff one could ask for. I needed a unscheduled car swap when my first rental caught a flat!, during labor day weekend. I was worried, but the amazing staff got me switched into a new vehicle in under 20 minutes! five star service!
September 02 · Jon AtomsI have had some absolutely horrendous experiences renting cars lately, from Sixt who accused me of returning a damaged car (That was not even the one I rented!!! And this nightmare took four months to resolve!) and Dollar/Hertz who overcharged me $985 after I returned my prepaid rental of $174 (30 days later they still have my stolen money in their possession although they claim they returning it someday. I am so mad!)I rent cars very frequently and honestly have been trying to figure out a way to just never do it again but this experience with Enterprise has given me HOPE! The woman at Hyannis (Bee?) who checked me out was so nice she even gave me her card so I could call directly if anything went wrong. I guarantee my next car rental is going to be with Enterprise.
June 07 · Mariah BradfordRented car. Did not have correct car in stock. Drove to Boston was given a car with a broken driver side window which then a maintenance light come on. I was told replace car in Chicago with a properly cleaned car. The Manager on duty "did not have time to switch out vehicles, the light is probably due to oil change, was told to contact original store for compensation." Turns out the front tires had needed to be rotated so when we hit storms passed Chicago car nearly went off road three times. Finally got car changed out AGAIN in Colorado. Have contacted branch directly, no response, have contact customer service. Told "I will be contacted within 72hrs." No response. Have tried to send corporate emails of pictures of damage, garbage and pills left in console. Here are both rental agreements for anyone in this company who would like to validate any of this information.947551291And947331232
November 24 · Bradley Barry (Brad)Go anywhere else. Shady straight from manager. Reservations mean nothing. Can’t be late. Waited 25 minutes for a car “to be brought” then “car being fueled across street”. I checked car. 3/4 tank of gas although everyone else going out told full tank. Loads of people returning being charged for fuel. Hmmmmm. Car stunk of cigars. Dings etc but no mention. Bad news bear.
June 09 · Erin C
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