Enterprise Rent-A-Car

- 13200 Brookpark Rd, Brook Park, OH 44135

For Ohio residents and travelers passing through the Cleveland area, Enterprise Rent-A-Car at 13200 Brookpark Road in Brook Park stands as a reliable local option for both personal and commercial vehicle rentals. Situated conveniently near the Cleveland Hopkins International Airport (CLE), this branch provides the broad, dependable selection of vehicles that Enterprise is known for, ranging from fuel-efficient compact cars for daily errands to spacious vans for group travel or moving needs.

Beyond the standard offerings, this particular location distinguishes itself within the community. The business proudly identifies as women-owned, contributing to the diversity and economic vitality of the local Brook Park area. They also demonstrate a commitment to serving specific community groups by offering active military discounts, an important feature for the many service members and their families in Northeast Ohio. The emphasis on accessibility, with both a wheelchair accessible entrance and parking lot, further reinforces their dedication to serving all customers.

The experience at the Brook Park branch is largely positive, focusing on strong customer support, as highlighted by one reviewer who praised the staff for being "very friendly, helpful and informative." This suggests a commitment to customer service that makes the rental and return process smooth and reliable. However, the importance of maintaining vehicle quality is occasionally tested, as noted by a separate customer who reported a beautiful—but unfortunately defective—luxury car that abruptly shut off during use. The swift and professional resolution provided by the Brook Park team in immediately replacing the vehicle demonstrates a crucial commitment to service recovery, a valuable quality for any trusted rental provider in Ohio.

The Enterprise Rent-A-Car branch is ideally located in Brook Park, Ohio, a strategic suburb of Cleveland. Its position on Brookpark Road places it in close proximity to major transportation hubs and arteries, making it highly convenient for various customers:

13200 Brookpark Rd, Brook Park, OH 44135, USA

This location is particularly advantageous as it is situated near the Cleveland Hopkins International Airport (CLE), offering an accessible alternative for travelers without the higher costs sometimes associated with on-airport rental counters. The ease of access from Interstate 71 and Interstate 480 makes it a straightforward drive for customers coming from nearly any direction in the Greater Cleveland area, including Parma, Middleburg Heights, and North Olmsted.

Accessibility for all customers is a key focus at this facility:

• Wheelchair Accessible Entrance: Ensures that the facility's main entry points can be easily navigated by all individuals.
• Wheelchair Accessible Parking Lot: Dedicated parking ensures convenient access from the moment a customer arrives at the location.
• On-Site Parking: Available for customers who need to leave their personal vehicle securely parked while utilizing their rental car.

The Brook Park Enterprise branch provides a comprehensive suite of rental services designed to meet the diverse transportation needs of the Ohio community:

• Car Rental Agency: Offering a full selection of passenger vehicles, typically including:
  • Economy and Compact Cars for fuel efficiency.
  • Mid-size and Full-size Sedans for business or family travel.
  • SUVs and Crossovers for greater space and versatility.
  • Luxury and Specialty Cars (availability may vary).
• Van Rental Agency: Specializing in larger vehicle solutions for groups and cargo:
  • Minivans for family trips.
  • Passenger Vans (e.g., 12- and 15-passenger) for group transportation.
  • Cargo Vans and Box Trucks (often available through the nearby Enterprise Truck Rental service) for moving or heavy hauling.
• Flexible Payment Options: Accepting various forms of payment to accommodate customer preference:
  • Credit Cards (Visa, Mastercard, etc.) for standard rentals and deposits.
  • Debit Cards, offering an option for those who may not use credit cards (subject to specific Enterprise debit card policies).
  • NFC Mobile Payments (Near-Field Communication) for quick and secure transactions via smartphone.
• Customer Support: Providing on-site support, guidance on vehicle features, and assistance with rental returns, aiming for a fast and efficient process, as noted by customers.

This local Enterprise branch stands out not only for its extensive fleet but also for its commitment to community support and customer convenience:

• Women-Owned Business: Choosing this location supports a women-owned enterprise, contributing to the economic diversity of the Cleveland business landscape.
• Active Military Discounts: The agency recognizes the service of military personnel by providing special discounted rates, a valuable benefit for active-duty, veterans, and military families in the region.
• Superior Accessibility: With a wheelchair accessible entrance and parking lot, the facility ensures a welcoming and easily navigable experience for customers of all abilities.
• Debit Card Acceptance: The flexibility to use a debit card for reservations (with proper identification and compliance with corporate policy) provides a major convenience over competitors that often require only credit cards.
• Proximity to CLE: Its location near Cleveland Hopkins International Airport makes it an accessible choice for both air travelers and local residents needing airport-adjacent services.

The Enterprise Rent-A-Car team at the Brook Park location is available to assist with reservations, vehicle inquiries, and any questions regarding their services and policies. It is always recommended to call ahead to confirm vehicle availability and any specific requirements for van or specialty rentals.

• Address: 13200 Brookpark Rd, Brook Park, OH 44135, USA
• Phone: (216) 351-3344
• Mobile Phone: +1 216-351-3344

For Ohio users, the Enterprise Rent-A-Car at 13200 Brookpark Rd is a highly valuable choice primarily due to its combination of brand dependability and local commitment. You are choosing a reputable, national brand—often cited for friendly, reliable service—that is also actively contributing to local diversity as a women-owned business. The provision of an Active Military Discount offers a tangible benefit to the area’s substantial military community, and the excellent accessibility features ensure that everyone can utilize their services easily.

The diverse fleet, which includes both standard cars and passenger/cargo vans, makes it a convenient single stop for a variety of needs, whether you need a quick weekend sedan or a vehicle large enough for a local group outing or a home project. While one customer did report a mechanical issue with a luxury rental, the immediate and hassle-free resolution by the staff—a swift replacement—highlights the strong recovery protocol and commitment to customer satisfaction that Enterprise is known for. This level of supportive service is crucial when a rental car is needed for essential travel, such as when one's personal vehicle is in the repair shop.

Ultimately, this Brook Park branch offers a reliable, accessible, and community-minded rental experience, backed by the operational professionalism expected of a major car rental provider. The ability to pay with either credit or debit cards, combined with the convenient location near major Cleveland transportation routes, solidifies its position as a top-tier choice for car and van rentals in Northeast Ohio.

Enterprise Rent-A-Car

13200 Brookpark Rd, Brook Park, OH 44135, USA