Enterprise Rent-A-Car Introduce
For residents, businesses, and visitors traversing the dynamic South Atlanta area, reliable transportation is not a luxury—it's a necessity. The Enterprise Rent-A-Car branch located in Union City, Georgia, on Jonesboro Road, stands out as a premier local provider, renowned not just for its extensive fleet but for its commitment to exceptional, personalized customer service. This location operates as both a general car rental agency and a specialized van rental agency, providing a comprehensive range of vehicles for any purpose, from a quick weekend trip to a major corporate move.
What truly sets this branch apart is its dedication to the community, exemplified by its distinction as a women-owned business. This local commitment is often reflected in the high quality of service, as noted by numerous satisfied customers. Renters frequently highlight the professionalism, warmth, and attentiveness of the staff, citing seamless transactions with no unexpected surprises and the willingness of team members to go above and beyond to ensure customer satisfaction—a level of care that is vital in the busy Georgia market.
The brand's promise, often centered around 'We'll Pick You Up,' is a major convenience for local Georgia users whose vehicles may be in the shop or who simply need a ride to the rental counter. This neighborhood branch’s focus on accessibility, ease of payment (accepting credit cards, debit cards, and NFC mobile payments), and offering value-added discounts reinforces its position as a trusted and convenient option in Fulton County.
Conveniently situated in Union City, GA, the Enterprise Rent-A-Car branch at 4205 Jonesboro Road is easily accessible for anyone in the South Atlanta region. Its location off a main thoroughfare provides a straightforward route for both local residents and travelers, avoiding the congestion of downtown areas.
- **Address:** 4205 Jonesboro Rd, Union City, GA 30291, USA
Crucially, the facility is designed to be fully accessible, demonstrating a commitment to serving all members of the Georgia community. The accessibility features ensure a comfortable and smooth process from arrival to departure:
- Wheelchair Accessible Entrance
- Wheelchair Accessible Parking Lot
For renters who may not have a way to get to the office, this neighborhood branch typically offers its famous We'll Pick You Up
service. While customers should always call the local number to confirm availability and schedule the pickup, this service is a significant benefit for those whose vehicle is undergoing maintenance or who require assistance reaching the Jonesboro Road location during normal business hours.
As a comprehensive car and van rental agency, the Union City Enterprise branch offers a vast selection of vehicles and support services tailored to meet nearly every transportation need in Georgia:
- Extensive Car Fleet: Categories typically range from fuel-efficient Economy and Compact cars for local errands, to Mid-Size and Full-Size Sedans for comfortable long-distance travel, and specialized Premium and Luxury vehicles for high-end needs.
- SUV Selection: A wide variety of SUVs are available, including small crossovers and full-size models, perfect for families, outdoor adventurers, or those needing extra cargo space for Georgia-based activities.
- Dedicated Van Rental Agency Services: Specializing in large-capacity transport, including Minivans (7-8 passengers), 12-Passenger Vans, and 15-Passenger Vans, indispensable for church groups, sports teams, or event transportation in the Atlanta metro area.
- Commercial and Cargo Vans: Offering Cargo Vans of various sizes for moving, business deliveries, or hauling materials for home renovation projects, providing practical solutions for the local business community.
- Flexible Payment Options: Renters can pay using major Credit Cards, Debit Cards, and the convenience of NFC Mobile Payments, providing flexibility for all financial preferences (Note: Debit card usage may be subject to additional security requirements, such as a hold/deposit).
- Free Customer Pickup Service: Available for customers within a reasonable distance during standard operating hours, drastically simplifying the logistics of picking up a rental vehicle when your personal car is unavailable.
- Optional Rental Protection Products: Offering Damage Waiver (DW) and other protection products (e.g., Extended Protection) to provide peace of mind during the rental period (optional and subject to daily charges and policy terms).
- After-Hours Vehicle Return: For customer convenience, vehicles can typically be returned outside of operating hours using a secure drop box system, with responsibility concluding once an employee inspects the vehicle the next business day.
The Enterprise Rent-A-Car on Jonesboro Road provides several key advantages that make it a preferred rental choice for the Georgia community:
- Identified as Women-Owned: This distinction highlights a commitment to diversity and community involvement, often translating to high standards of service and operational excellence.
- Discounts for Active Military: A valuable highlight, this branch offers discounts to active duty military personnel, a great way to give back to those who serve the nation (renters should inquire about specific eligibility requirements).
- Renowned Customer Service: Based on local reviews, the staff are consistently lauded for being professional, friendly, and willing to go the extra mile to manage reservations and meet customer needs.
- Extensive Van and Specialty Fleet: Its capacity as a Van Rental Agency ensures that renters have reliable access to larger passenger and cargo vehicles, which can be challenging to find at smaller agencies.
- Acceptance of Debit Cards: While subject to specific requirements (e.g., local residency, a deposit, or additional documentation), the acceptance of debit cards provides an essential payment flexibility for many local renters in the Atlanta area.
- Commitment to Accessibility: Full compliance with accessibility standards, including the entrance and parking lot, ensures that all customers can access the branch with ease and comfort.
For the latest availability, to schedule a pickup, or to confirm the specific documentation required for your rental (especially if using a debit card or qualifying for a military discount), please contact the Enterprise Rent-A-Car Union City branch directly:
- **Local Phone:** (770) 969-5654
- **Mobile Phone:** +1 770-969-5654
- **Address:** 4205 Jonesboro Rd, Union City, GA 30291, USA
For anyone in the Georgia area needing a rental car or van, the Enterprise Rent-A-Car on 4205 Jonesboro Rd in Union City offers a compelling combination of convenience, fleet selection, and top-tier customer service that is truly worth choosing. The availability of the complimentary local pickup service removes a significant barrier for those whose personal vehicle is out of commission or those arriving via a non-airport transport method. This feature, combined with their distinction as a women-owned local business that provides discounts to active military personnel, demonstrates a strong community-first approach.
Furthermore, the agency's ability to cater to a wide range of needs—from a small economy car for a quick city commute to a large 15-passenger van for group travel—ensures that customers rarely have to look elsewhere. The positive customer reviews, specifically mentioning staff members like Jesse who provide 'fantastic' and 'professional' service, are a testament to the branch's operational quality. In a market where unexpected fees and poor service can be frustrating, the transparency, friendly staff, and multiple accessibility and payment options make this Union City Enterprise location a highly reliable and highly recommended choice for all your vehicle rental needs in the South Atlanta region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4205 Jonesboro Rd, Union City, GA 30291, USA
Enterprise Rent-A-Car Reviews
drivingmanagementdealershipcheckjobtiredepositriverdaledeskraining
★ 5★ 4★ 3★ 2★ 1I had a fantastic experience with Jesse at the Union City, GA Enterprise Rent-A-Car! This weekend, from the moment I walked in, she was warm, professional, and incredibly attentive. Despite some initial challenges, Jesse went above and beyond to make sure I received the exact car I had reserved. She kept me informed every step of the way, showed genuine care, and made the entire process smooth and stress-free. It’s rare to find that level of customer service these days, and Jesse truly delivered. Highly recommend this location—especially if Jesse is there to help
October 13 · April WilliamsEnterprise of Union City Georgia was a pleasure to work with. The young lady at the desk was friendly and professional. I did my reservation on line and did not have any unexpected surprises. Everything flowed smoothly and I received a vehicle I liked and it was in good condition. I would definitely rent from them again.
October 18 · E. SmithToday, I had an incredibly disappointing experience with Enterprise that left me feeling frustrated and unheard. From the moment I called to make a reservation, I was given clear information about the vehicle I had booked and what documents I would need to bring to pick it up, just a valid ID and a payment method. However, when I arrived to pick up the Nissan Sentra, the process was much longer and more complicated than I had been told.I had driven 45 minutes to the lot, and upon arrival, I realized I didn’t have the proper documents. I had specifically asked the representative over the phone if all I needed was my ID and payment method, and they assured me that was the case. But when I arrived, I was told that if I was using a debit card, I needed an up-to-date utility bill and pay stub, along with a $300 holding fee. If I had known this, I would have been more prepared. Why wasn’t I told this upfront? It’s crucial for customers to be informed before coming to the lot. To make matters worse, when it was time for me to inspect the vehicle, I was shown a shabby Mitsubishi with a donut tire. Not only was this car in poor condition, but it wasn’t even the vehicle I had reserved. The employees just kept apologizing over and over, but when I asked about the reservation, they simply said, Just because you reserved a vehicle doesn’t mean you’ll get that vehicle. What is the point of making a reservation for a specific car if it’s not guaranteed? The whole thing felt like a bait-and-switch.The manager’s attitude was dismissive and unhelpful, offering no solutions other than putting me in another vehicle but only if I paid more. Why should I have to pay more when their lack of communication and preparation caused all of this? There was no empathy, just a series of excuses. I then reached out to corporate, but after being told someone would follow up with me, no one ever did.The vehicle I was given was unsafe, with a shaking wheel and squeaky brakes. And of course, it had that donut tire. It’s unacceptable to rent out a car in such poor condition. This experience has been a nightmare, and I will never rent from Enterprise again. The lack of professionalism, poor communication, and disregard for customer satisfaction made this one of the worst experiences I’ve had. It’s incredibly disappointing to see a company with such a strong reputation fail so miserably on basic customer service.
March 21 · Ashley LongThis is referring to my experience on 6/24/2025. I had been meaning to write this review but never got around to it until now when I saw the business card on my desk. Anyway, Roselyn and Joshua went out of their way to help me that day. There were no cars at ATL and I rushed to this location to try to find a vehicle, but still arrived a few minutes after closing. It would have been understandable if they turned me away, but these two employees understood I was in need of a vehicle and both worked hard to get a vehicle ready for me.
September 30 · Brian QuislingI have no words for this store management is terrible no communication at all think before renting from this store I waited a whole day for call from management never got one ask for a mid size SUV tryed to put me in a compact SUV that's crazy reach to the 1800 number they tried no response from either this is bad business I will take my money to a rental car company that care about there customers and will return there phone calls in a timely manner and not have them waiting all day that's sucks!!!!!!
October 13 · Randy Rowe
More Car Rental Near Me
My Mobility Path LLC5.0 (3 reviews)1840 Jefferson Hwy #106, Fishersville, VA 22939, USA
Enterprise Rent-A-Car4.0 (174 reviews)2049 W Main St, Waynesboro, VA 22980, USA
Enterprise Rent-A-Car3.0 (77 reviews)1617 Old Weston Rd, Buckhannon, WV 26201, USA
Enterprise Rent-A-Car4.0 (130 reviews)2931 Beverly Pike, Elkins, WV 26241, USA
Budget Car Rental3.0 (43 reviews)93 Aviation Cir, Weyers Cave, VA 24486, USA
Avis Car Rental3.0 (70 reviews)93 Aviation Cir, Weyers Cave, VA 24486, USA
First Choice Transport, Inc.3.0 (14 reviews)4550-A Early Rd, Harrisonburg, VA 22801, USA
Hertz Car Rental - Charlottesville Hle2.0 (149 reviews)104 Meade Ave #5, Charlottesville, VA 22902, USA
Enterprise Rent-A-Car4.0 (410 reviews)392 Pantops Ctr, Charlottesville, VA 22911, USA
Enterprise Rent-A-Car4.0 (407 reviews)3115 S Main St, Harrisonburg, VA 22801, USA
Enterprise Rent-A-Car3.0 (461 reviews)107 Emily Dr, Clarksburg, WV 26301, USA
Enterprise Rent-A-Car4.0 (381 reviews)1650 Seminole Trail, Charlottesville, VA 22901, USA
Categories
Top Visited Sites
Intulife Medical Transport4.0 (12 reviews)
Enterprise Rent-A-Car3.0 (785 reviews)
RRC LA5.0 (1 reviews)
Enterprise Rent-A-Car4.0 (287 reviews)
Enterprise Rent-A-Car4.0 (216 reviews)
ACE Rent A Car4.0 (1048 reviews)Trending Car Rental Blog Posts
Tips for Veteran Drivers Renting Cars After Military Service
The Role of Credit History in Renting a Car — What You Should Know
How to Choose the Best Rental Car for Visiting U.S. Theme Parks, Water Parks & Family Resorts
Best Ways to Split Rental Car Costs Among Group Travelers
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
