Armstrong Richard Non-Emergency Medical Transportation

- 9353 Telegraph Rd Suite M, Pico Rivera, CA 90660

For many seniors, individuals with mobility challenges, and patients requiring specialized care in Southern California, arranging reliable travel to and from essential medical appointments is as important as the appointment itself. Armstrong Richard Non-Emergency Medical Transportation (NEMT), based in Pico Rivera, CA, steps in to fill this critical need, offering a professional, compassionate, and full-spectrum transportation solution throughout Los Angeles County and surrounding areas.

Identifying as a women-owned business, Armstrong Richard NEMT brings a dedicated and detail-oriented approach to a service that demands both clinical professionalism and profound kindness. They are not merely a taxi service or car rental; they are a specialized transportation provider, ensuring safety, comfort, and dignity for patients who require assistance beyond standard ride-sharing or public transit. This dedication to service is clearly reflected in customer feedback, which frequently praises the patience, consideration, and problem-solving skills of their professional drivers and assistants.

The agency focuses exclusively on Non-Emergency Medical Transportation, distinguishing itself from standard ambulance service by concentrating on scheduled appointments, routine treatments like dialysis, interfacility transfers, and discharges. Their fleet is specifically equipped to handle various levels of patient mobility—from ambulatory assistance to non-ambulatory gurney and wheelchair transport—making them a vital component of the healthcare ecosystem for local users in California.

The operational hub for Armstrong Richard NEMT is conveniently located in the Pico Rivera community, providing easy dispatch access to the entire Los Angeles metropolitan area. This central location ensures the ability to serve a wide radius, including Long Beach, Whittier, Downey, and the San Gabriel Valley, as well as longer-distance transports across Southern California counties like Riverside and San Bernardino.

• Address: 9353 Telegraph Rd Suite M, Pico Rivera, CA 90660, USA

Given the specialized nature of the business, accessibility at the location is a core feature, designed to accommodate clients arriving or departing from the office for consultation or private pay arrangements.

• Wheelchair accessible entrance: The facility ensures a smooth, barrier-free entry for all clients and visitors, reflecting their commitment to mobility inclusion.
• Wheelchair accessible parking lot: Dedicated parking spots are provided to allow for safe, direct access for vehicles equipped with lifts or ramps.
• Restroom: A dedicated amenity is available on-site for the comfort and convenience of clients, family members, and staff.

Armstrong Richard NEMT offers a comprehensive suite of Handicapped transportation service options, all categorized as Non-Emergency Medical Transportation (NEMT). These services are designed to meet the diverse needs of medically fragile or mobility-limited patients:

• Wheelchair Transportation Service: Utilizing specialized lift-equipped vehicles for safe and secure transport of individuals using standard or bariatric wheelchair transport Available. Includes full door-to-door and assistive services.
• Gurney Transportation Services: Providing non-emergency transport for patients who are bed-bound or medically required to lie flat, including both standard and bariatric gurneys. This service is crucial for hospital transfers and post-operative medical procedures.
• Ambulatory Transportation Services: Dedicated transport for patients who can walk or move with minor assistance, often including help getting into and out of the vehicle and into the medical facility for their doctor’s appointments transport.
• Specialized Medical Appointment Transport: Reliable, scheduled service specifically for critical recurring treatments, such as Transportation To Dialysis centers and Therapy Sessions.
• Stairs Assistance Transport: Featuring specialized equipment, such as powered track devices, to safely move non-ambulatory patients up and down stairs within their homes, ensuring they can be transferred to the vehicle for transport.
• Interfacility Transfers: Non-emergency transport between different medical facilities, such as from a hospital to a skilled nursing facility or hospice.
• Flexible Payment Options: Accepting bookings covered by certain Medical Assistance programs or by Private Pay Medical Transport arrangements, ensuring services are accessible regardless of payment method.

For California users, Armstrong Richard NEMT offers key features that underscore their commitment to high-quality care and reliability:

• Women-Owned Leadership: As a women-owned business, the company places a high emphasis on empathetic, considerate, and professional service, which is vital in the medical transportation field.
• Door-to-Door & Assistive Service: Unlike basic curb-to-curb transportation, the team provides assistance from the patient's bedside or living area to the vehicle and directly into the facility, including Stairs Assistance when required.
• Focus on Comfort and Kindness: Customer testimonials frequently highlight the staff's exceptional patience and personalized care, often going the extra mile to ensure patient comfort, such as accommodating music preferences during the ride.
• Specialized Equipment: The fleet is equipped with ADA-approved, powered lift ramps and secure tie-downs for wheelchairs and gurneys, with vehicles that are consistently cleaned and sanitized.
• Long-Distance Capability: While primarily serving Los Angeles County, the company is experienced in providing longer-distance transports to cities in Riverside, San Bernardino, and other Southern California regions, ensuring continuity of care even for remote appointments.

Booking non-emergency medical transportation often requires detailed coordination. It is highly recommended to call the Pico Rivera office directly to discuss patient needs, obtain accurate quotes, and schedule appointments with adequate lead time.

• Address: 9353 Telegraph Rd Suite M, Pico Rivera, CA 90660, USA
• Phone: (562) 444-0144 or +1 562-444-0144

When calling, users should be ready to specify the patient’s mobility level (ambulatory, wheelchair, or gurney), the appointment type (Dialysis Transportation, Doctor Visit, etc.), and whether Stairs Assistance is needed to ensure the correct vehicle and personnel are dispatched.

Choosing Armstrong Richard Non-Emergency Medical Transportation is a decision for specialized expertise and exceptional personalized care, a combination often difficult to find in large, standard transportation providers in the highly populated Los Angeles area.

This agency is truly worth choosing because of its deep commitment to serving medically complex needs. Their ability to handle all three primary forms of medical transport—Ambulatory, Wheelchair, and Gurney—along with the specialized provision of Stairs Assistance, means they can manage virtually any non-emergency patient transfer requirement. The focus is always on the patient, not just the drive, exemplified by the team’s willingness to problem-solve and adapt (as noted in customer feedback regarding the reclining wheelchair situation).

For local California users seeking transport for recurring and critical appointments, such as weekly Transportation To Dialysis or necessary Hospital Transfers, Armstrong Richard offers a reliable, punctual, and stress-reducing service. Furthermore, supporting a local, women-owned business that prioritizes consideration and kindliness alongside professional medical transport standards provides peace of mind that the patient's well-being is the highest priority. They are, in essence, an extension of the care team.

Armstrong Richard Non-Emergency Medical Transportation

9353 Telegraph Rd Suite M, Pico Rivera, CA 90660, USA