Enterprise Rent-A-Car Introduce
Introduction / Overview
For residents and visitors in the greater Clayton County area of Georgia, the Enterprise Rent-A-Car branch located on Jonesboro Road in Morrow is a local resource for reliable vehicle rentals. This neighborhood location, distinct from the major airport hubs, serves the community with a full fleet of options, ranging from economical sedans for daily errands to spacious vans for group outings or light hauling. Enterprise is globally recognized for its commitment to customer service, and this local Morrow office strives to uphold that brand standard in a personal, community-focused setting.
The facility is officially identified as both a car rental agency and a van rental agency, emphasizing its capacity to cater to diverse transportation needs, whether you require a vehicle for a local insurance replacement, a weekend trip, or a large-scale family event. A notable point of pride for this specific branch is its designation as a women-owned business, demonstrating a commitment to diversity within the local economy.
While the rental experience can vary—as with any local business serving a high volume of customers—the staff is dedicated to managing the complex logistics of reservations, vehicle preparation, and renter requirements. Customers have often praised the friendliness of individual staff members and the ease of the process when documentation is fully prepared in advance, a crucial tip for all renters to ensure a seamless experience.
Location and Accessibility
The Enterprise Rent-A-Car office is conveniently situated on a major artery in Morrow, making it highly accessible for both local Georgia residents and those passing through the region. The exact address is: 7254 Jonesboro Rd, Morrow, GA 30260, USA. This location is easily reachable from major routes and provides an excellent neighborhood option away from the congestion of the Hartsfield-Jackson Atlanta International Airport (ATL) area.
Accessibility at the location is a priority, as indicated by the available facilities. The business features a fully Wheelchair Accessible Entrance, ensuring that all customers can comfortably enter and conduct their transactions. Additionally, designated Wheelchair Accessible Parking Lot spaces are provided, making the pick-up and drop-off process simpler for those with mobility challenges. Its street-level presence on Jonesboro Road allows for easy entry and exit onto the main roadway, a significant benefit for renters who prefer an efficient and straightforward process.
Services Offered
This Enterprise location is a full-service rental agency offering a variety of vehicles and options typical of a major national brand, with specialized features to serve its local market.
- Extensive Fleet of Rental Vehicles: Offers standard Enterprise vehicle classes, including economy cars, full-size sedans, compact and standard SUVs, and premium vehicles, accommodating various trip types and budgets.
- Dedicated Van Rental Services: Provides a range of larger vehicles, such as minivans and full-size passenger vans (e.g., 12- and 15-passenger options) for group travel, as well as cargo vans for moving or commercial needs.
- Active Military Discounts: Special, discounted rental rates are offered to active duty military personnel, providing valuable savings as a thank you for their service.
- Diverse Payment Options: Accepts major Credit Cards and Debit Cards for payment, along with modern convenience features like NFC Mobile Payments (e.g., Apple Pay, Google Pay).
- Debit Card and Deposit Policy: While credit cards are standard, the location accepts debit cards, though specific and sometimes stringent requirements often apply, which may include providing a larger security deposit (sometimes up to $300 or more) and additional documentation for identity verification.
- Young Renter Program: Caters to drivers aged 21-24, although a young renter fee and specific restrictions on vehicle classes typically apply, an important consideration for younger customers in Georgia.
Features / Highlights
What truly sets this Morrow branch apart are its local distinctions and policies, which cater specifically to the needs of the surrounding community.
- Proudly Identified as Women-Owned: This local Enterprise franchise operates as a women-owned business, supporting diversity and local enterprise in the Clayton County area.
- Accommodation for Debit Card Users: The acceptance of debit cards provides financial flexibility, though renters must be prepared for the location's specific deposit requirements and documentation requests, such as proof of address or insurance.
- Essential Military Savings: The provision of active military discounts is a key feature for service members and their families living near or passing through the nearby military facilities.
- High Accessibility Standards: Both the wheelchair accessible entrance and designated parking spaces ensure that the facility is user-friendly and accommodating for all members of the community.
- NFC Mobile Payment Convenience: The capability to accept NFC mobile payments allows for a quick, touchless transaction at the counter, streamlining the check-out process.
- Dedicated Staff for First-Time Renters: While some long-time members have reported unexpected issues, the location has received positive recognition for friendly staff who are particularly helpful and patient when guiding first-time renters through fees, policies, and options like the young renter surcharge.
Contact Information
For bookings, specific policy inquiries, or to arrange a local pick-up service, it is recommended to contact the branch directly using the following information:
- Address: 7254 Jonesboro Rd, Morrow, GA 30260, USA
- Phone: (770) 968-3423
- Mobile Phone: +1 770-968-3423
Before visiting, especially for first-time renters or those using a debit card, calling ahead is highly advised to confirm all necessary documents—such as proof of local address, insurance details, and deposit amounts—to ensure the quickest possible pick-up time.
What is Worth Choosing the Enterprise Rent-A-Car on Jonesboro Road
The Enterprise location on Jonesboro Road in Morrow is a worthwhile choice for Georgia residents seeking a convenient, local car rental experience outside of a busy airport environment. The key value proposition is its blend of the robust resources of a national brand with the accessibility and specific focus of a neighborhood office. You get the peace of mind of Enterprise’s maintained fleet and roadside assistance, coupled with local customer service.
What makes this branch particularly valuable is its commitment to inclusivity, highlighted by its women-owned designation, active military discounts, and high standards of physical accessibility. This demonstrates a clear effort to serve a wide cross-section of the Morrow and greater Atlanta community. For younger renters (ages 21-24), the availability of their program is a crucial service, provided they are prepared for the associated fees and the rigorous documentation sometimes required for verification. The ability to use debit cards and NFC mobile payments further enhances transactional ease.
To maximize a positive experience, the best strategy is to be proactive. Because this location may enforce strict policies regarding deposits, insurance, and identity verification, especially for debit card users or those with non-local addresses, calling the number provided and preparing all requested documents in advance will ensure your rental is as "super friendly and easy" as noted in their positive customer feedback.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
7254 Jonesboro Rd, Morrow, GA 30260, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1As a flight attendant and someone who rents cars 2x a week with enterprise this location is AWFUL. Theres a great AVIS right down the road. Actually the worst Enterprise I’ve ever experienced and that’s including third world country enterprises. This location is making a mockery of the rest of enterprise locations. There is nothing seamless about the rental here that you come to expect from enterprise. After jumping through all the hoop’s like asking me for utilities to verify my identity and making me update address give my insurance policy information give THEM A $300 DEPOSIT (mind you I’m enterprise silver) they GAVE ME A CAR WITH 3/4 TANK OF GAS AND MARKED IT AS FULL. I gave the car back and walked away GO TO AVIS HALF MILE DOWN THE ROAD. NO QUESTIONS NO DEPOSIT and I’ve never even used Avis before. I use enterprise predominantly. How this location is acting like they don’t know a silver member is beyond me. Do better.
May 20 · DannyI was nervous before coming here because of all the negative reviews but I actually had a positive experience here. I reserved a car online and filled in my information. When I went to pick up the car, I was informed about all the fees, since I had to pay the young renter fee thing, and was told about the different gas options. I payed and then left with the rental. Super friendly staff too shout out to Christine! They definitely made my first rental experience a good and easy one.
July 17 · Danny K.We arrived at Enterprise around 9 am and were given Excellent Customer Service from Brenae Mims. Great personality which made our process easy, comfortable, and pleasant. Thank you so much!
October 10 · Charlene GriffinThe day my girlfriend and I arrived (~30 mins late) there clearly was a supply bottleneck due to unforeseen issues. A staff member said they’d take care of it within 30-45 minutes, and we asked if we could head out for lunch to then come back with the issue dealt with. They said yes. We came back about an hour and 15 minutes later to give them a time buffer since there was a queue of people in the lobby. When we got back it appeared as though this problem had been put on the back burner and not dealt with. Thankfully, the woman who appeared to be the manager, or who is the clear problem solver of the bunch, was able to get us a vehicle within 30 minutes so we could make it to an event that we had at 6pm that evening in North Georgia just slightly late.It was disappointing that a male staff member was up front on the phones calling customers asking about their experience with this store when his time and effort could have previously been put towards addressing our and other customers issues. Maybe better to have this person in back if their position is predominantly dedicated to such activities. Not a great look when you have more than one customer waiting for hours for vehicles that they had reserved at a reserved time. The car also smelled of cigarette smoke which capped off a less than enjoyable experience.
July 14 · Jeffrey TillleryI mistakenly selected this location, while reserving the car through Costco Travels. I was not allowed to add a driver while paying with a debit card. I was told it has to be a spouse. I explained that he resides with me, pays bills, etc… and I wanted clarification on their definition of a domestic partner, reminding them of their posted policy on the website. Even asked if it was an individual franchise or something and was told no. Instead, I was told about issues arising with audits and the problems they have with scammers. I told them I have never rented with another company, they should be able to see my roughly 10 year rental history, and that the person I’m trying to add as been an added driver before, I’m not a scammer. They still would not add him without a credit card. Then gave me an unwashed car covered in bird droppings and red mud. Would have went somewhere else if it wasn’t late on a Sunday and we really needed access to another vehicle. I guess they can pick and choose which company policies to adhere to. I called customer service they issued me some points and asked me to go to another location tomorrow to add my driver. Prior to this, never had a bad experience at an Enterprise.Update:We went to the McDonough location on Industrial Blvd the next day, and my driver was added without issue. In addition, when the service light came on, Harp at the McDonough location was a tremendous help. We received a clean, comparable replacement, quickly.
August 17 · Ms Shorts
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