Avis Car Rental Introduce
For residents and visitors in the heart of North Carolina's Piedmont Triad, reliable and flexible transportation is a necessity, whether you are managing a temporary vehicle need, planning a family trip to the coast, or handling logistics for a local event. Avis Car Rental, located conveniently on West Gate City Boulevard in Greensboro, NC, serves as a key resource for your vehicle requirements, offering a spectrum of options from economy cars to spacious passenger vans.
This location is classified as both a Car rental agency and a Van rental agency, signaling its focus on providing solutions for various needs—from individual travel to group transportation. While Avis is a nationally recognized brand, this specific location operates to meet the unique demands of the Greensboro community, catering to locals who need a temporary vehicle while their own is in the shop, local businesses requiring van rentals for logistics, or visitors arriving in the city who prefer an off-airport pickup location.
The flexibility of a local rental agency often makes it a preferred choice over airport-based operations for many day-to-day needs, provided you can easily access the pick-up location. Understanding the services, accessibility, and unique features of this Avis branch can help you make an informed decision for your next car rental in North Carolina.
It is important for potential customers to be aware that this specific location has, at times, presented challenges related to customer service and vehicle availability, as noted in public customer feedback. Reviews indicate issues such as unexpected closure during posted operating hours, difficulties with reservation fulfillment, and delays in addressing vehicle maintenance concerns like balding tires. While the nearby airport location has been praised by customers for its excellent service as an alternative, users planning to rent from the 3309 W Gate City Blvd office should confirm their reservations, operating hours, and vehicle status prior to arrival to help ensure a smoother experience.
### Location and Accessibility
The Avis Car Rental branch is situated at 3309 W Gate City Blvd, Greensboro, NC 27407, USA. This location places it strategically within Greensboro, making it accessible from various parts of the city and the wider Piedmont Triad area. West Gate City Boulevard (formerly High Point Road) is a major thoroughfare, and the location is positioned conveniently for those staying in nearby hotels or working in the local business districts, being a short distance from the Joseph S. Koury Convention Center and the Four Seasons Town Centre. The proximity to major roads simplifies the process of picking up your rental and quickly getting onto your intended route, whether you're heading east toward Raleigh or west toward Winston-Salem.
The facility has taken measures to ensure convenience for all patrons, including those with mobility concerns. Publicly available information confirms the following accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Additionally, on-site parking is available, which is a key logistical benefit for customers who drive their personal vehicle to the branch for an exchange or a long-term rental pick-up.
### Services Offered
The primary services provided at this Greensboro branch fall under its classification as a car and van rental agency. Avis offers a wide range of vehicles to suit various local needs, from economical options for short errands to larger vehicles for family travel or group transport:
- Diverse Car Rental Options: The fleet typically includes vehicle classes such as Economy (e.g., Kia Rio), Compact (e.g., Kia Soul), Intermediate (e.g., Toyota Corolla), Standard (e.g., Volkswagen Jetta), Full-Size (e.g., Toyota Camry), and Premium (e.g., Toyota Crown or Cadillac XT6) to meet different budgets and comfort levels.
- SUV Rentals: Available in various sizes, including Intermediate (e.g., Toyota Rav4), Standard (e.g., Ford Edge), and Full-Size (e.g., Ford Expedition or Chevrolet Suburban), these are ideal for family excursions to destinations like the Greensboro Science Center or for North Carolina mountain trips.
- Van Rental Agency Services: Recognizing the demand for group travel and utility, the location offers a selection of vans, including Minivans (e.g., Chrysler Pacifica) and Passenger Vans (e.g., Ford Transit 12-Passenger Van), which are perfect for local sports teams, large families, or church groups.
- Long-Term and Replacement Rentals: The agency is a useful option for local residents who require a rental car while their personal vehicle is undergoing maintenance or repair for an extended period.
- Payment Flexibility: The agency accepts both Credit cards and Debit cards for rental payments, providing multiple options for customers to manage their deposit and final charges, though specific deposit rules for debit card users may apply and should be confirmed at the time of booking.
- One-Way Rentals: Avis generally offers the option for one-way rentals, allowing customers to pick up a vehicle in Greensboro and drop it off at another Avis location in North Carolina or elsewhere in the US, subject to availability and potential drop-off fees.
### Features / Highlights
Key features and programs that stand out for this local Avis location and the broader Avis brand include:
- Active Military Discounts: A valuable feature for the large military community in North Carolina, providing savings for active service members.
- Extensive Fleet Variety: The ability to rent everything from a fuel-efficient compact car to a 12-passenger van from a single, locally accessible location.
- Accessibility Commitment: Publicly listed accessible features such as a wheelchair accessible entrance and parking lot underscore a commitment to serving all community members.
- Avis Preferred Program: While a corporate program, the Avis Preferred membership offers benefits like faster service at the counter and the potential for vehicle upgrades, streamlining the rental process for frequent users in the area.
- Additional Options: Customers can often enhance their rental with add-ons such as GPS navigation systems, child safety seats, and various coverage options (e.g., Loss Damage Waiver) for added peace of mind while driving across North Carolina's diverse landscapes.
- Convenient On-Site Parking: For customers exchanging vehicles or leaving their personal car for the duration of the rental, the availability of on-site parking is a significant convenience.
### Contact Information
For reservations, inquiries about vehicle availability, or to confirm your pickup details for the Greensboro, NC location, please use the following contact information:
Address: 3309 W Gate City Blvd, Greensboro, NC 27407, USA
Phone: (336) 299-7791
Mobile Phone: +1 336-299-7791
Prospective renters should call ahead to confirm the hours of operation, especially on weekends and holidays, as local customer reports have highlighted potential discrepancies between posted hours and actual service availability.
### What is Worth Choosing
For North Carolina locals and visitors, Avis Car Rental on W Gate City Blvd offers compelling reasons for consideration, but users must take proactive steps to ensure a smooth transaction. The extensive variety of vehicles, including specialty rentals like vans and SUVs, is a major benefit. This location is particularly well-suited for:
- Local Vehicle Replacement: If your car is in a Greensboro mechanic’s shop, this neighborhood location offers a convenient spot to pick up an interim vehicle without the complexities of airport travel.
- Group Travel Logistics: The availability of 12-passenger vans and large SUVs makes event transportation simple, whether for a group heading to a UNC Greensboro game or a community function.
- Budget-Conscious Renters: The range of options, from economy to full-size cars, allows renters to find a vehicle that balances their travel needs with their budget.
While the accessibility features and diverse fleet are strong selling points, the user-provided feedback regarding inconsistent service and vehicle maintenance raises a flag that should not be ignored. Customers have praised the quality of service at the nearby airport location as a preferable alternative when issues arise at this branch. Therefore, to leverage the geographic convenience and fleet size of the W Gate City Blvd branch, customers are strongly advised to:
- Confirm Reservations: Always call a day ahead to confirm that your specific vehicle class is ready and that the office will be open during your scheduled pickup time.
- Inspect Vehicle Condition: Upon pickup, thoroughly inspect the vehicle, including tires and basic maintenance items, and document any existing issues with the rental agent before leaving the lot.
- Verify Policies: Reconfirm the branch's specific policies on vehicle replacement, late returns, and after-hours drop-offs to prevent unexpected charges or complications.
By taking these precautionary measures, renters can take advantage of the convenience and breadth of the Avis fleet while mitigating risks associated with the reported operational inconsistencies, ultimately ensuring they have the reliable transportation needed for their North Carolina travels.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental
3309 W Gate City Blvd, Greensboro, NC 27407, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1If I could give zero stars, I would. I had a reservation to pick up my rental car at 1:00 PM on Saturday and arrived a few minutes early. As we walked up, Gary (the owner) literally locked the door in our faces even though a customer was still inside. That customer later told us he did it intentionally so he wouldn’t have to help us.To make matters worse, there’s no corporate office to escalate complaints to since he owns the business. Thankfully, we drove to the airport location instead, and the staff there were amazing—they got us into a car right away with great service.We weren’t the only ones left stranded either—two other customers with 1:00 PM reservations showed up and were also denied their rentals.
August 31 · Kristin KivetteI've been renting out of pocket since Dec. I have been satisfied. The Ford Explorer I was renting for 2mos plus needs service. I notified my agent within a couple days of having, GMC Acadia, had issue/s. The tires are ball. I advised her because of handling issues and roaring noises, my attention was drawn to the tires.Feb. 17, 2025, she said she would have a replacement for me in the class. Also, I advised given work schedule, time is of essence. She informed she would be out a couple days, especially Feb. 18, but everything would be in place. I show up to be informed by the rep nothing is available, especially in the group I'm renting, plus the only accomodation/s is a pickup or I can go to the airport. I advised I wasn't able to go out to the airport and it would be in Avis best interest to make accommodations given the situation of releasing a vehicle with balding tires. The rep didn't even want to look at the tires, just brushed it off with I will take your word. So much for spending probably over $2k...
February 18 · AM ElizThe girl that works here, Avis and budget is the same place. She wanted to hang out with me in my rental, I told her I had things to do. ..... Never seen this typo customer service before (. please watch out' 5 months later they post a $430 payment to my bank account said I got a rental for 5 day At $88 per day , posted a Payment of over $800 to my bank. The girl knew what she had done.
August 08 · Butterfly NYCWe have used Avis, multiple times in the past. Haven’t had great experiences in the past but, this experience solidified our decision to not ever use Avis again.We rented a large SUV 3 months before our scheduled trip. We received a call from the manager (Nicole) the day of pickup to inform us there was not an SUV available. They only had a Chrysler Pacifica. Although we needed the SUV, we settled for the Pacifica. However, when we finished the paperwork, the vehicle that was supposed to be a hybrid Pacifica, was a voyager. It had a “musty” smell after a few hours of driving and turning on the A/C. Nicole didn’t seem to care when I mentioned this to her.During the 7 day rental, we had to call in to customer service to add money to the e-pass due to a highway being shut down and all we had access to was a turnpike road. Customer service was no help, they said we had to visit a local Avis rental place to enable the epass to be used. Obviously, we were stuck on a highway with no accsss to an Avis. So, I’m sure they are going to charge an astronomical service charge for the 2 times we had to use a turnpike.Lastly, we dropped the vehicle off at the location we picked it up from. We used this vehicle to travel to Florida on vacation. We have 3 kids that brought blankets, pillows and other items for comfortably. Apparently, some of the blanket fuzz was on some of the seats and floor. As well as small amounts of sand from the beach. Nicole said, she is charging us the cleaning fee on top of other charges. Honestly everyone, I should’ve taken a photo to upload because, it looked like normal use to me and others that were there during drop off.If I would explain every detail of why we aren’t using Avis any longer, this would turn into a book.My company will also will not be using Avis any longer. We will be sure to stay away from locations attached to Avis. Over 100 vehicles a year we rent from them. We will be finding another rental car company with much better customer service.
June 22 · Matthew CusterCustomer service was outstanding! Very friendly and caring staff. I was able to have all my questions answered. Further, I received a dependable, and affordable vehicle.
July 06 · D Green
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