Avis Car Rental Introduce
When navigating the winding roads, bustling college town atmosphere, and beautiful natural landscapes of North Central West Virginia, having a reliable vehicle is not just a convenience—it's a necessity. Avis Car Rental, conveniently located at the Morgantown Municipal Airport (MGW), serves as a crucial hub for residents needing a temporary vehicle and for visitors arriving to explore the Mountain State. This location goes beyond the standard rental agency model, aiming to provide a customer-focused experience that helps you get on the road quickly and confidently, whether you are heading to a West Virginia University event, a business meeting downtown, or a weekend trip to the nearby mountains.
As a key transportation link in the Morgantown area, Avis understands the unique needs of West Virginia drivers, from requiring rugged SUVs for winter weather to spacious vans for student groups or family gatherings. While the general experience of car rental can sometimes be inconsistent—as customer reviews occasionally note issues with vehicle readiness or availability—this particular location is repeatedly highlighted for its superb customer service representatives. The staff here often go "above and beyond" to ensure every customer is "treated respectfully," a testament to the local team's dedication even when facing common industry challenges like fleet shortages or unexpected vehicle issues.
The Avis Car Rental location is ideally situated for maximum convenience, right at the primary air travel gateway for Morgantown and the surrounding region of West Virginia.
Physical Address: 100 Hart Field Rd, Morgantown, WV 26505, USA
This address places the agency directly at the Morgantown Municipal Airport (MGW), also known as Walter L. Bill Hart Field. This airport-based location means immediate access to your rental vehicle upon arrival, eliminating the need for a separate shuttle or taxi service to an off-site rental lot.
- Airport Convenience: Being directly onsite at MGW makes the transition from plane to car seamless, a significant time saver for both business travelers and families arriving in West Virginia.
- Accessibility Features: The facility is committed to serving all members of the West Virginia community and visitors. The premises offer a Wheelchair Accessible Entrance and designated Wheelchair Accessible Parking Lot, ensuring a smooth and equitable experience for customers with mobility needs.
- Regional Access: Located just a short drive from downtown Morgantown, West Virginia University, and major thoroughfares like Interstate 79 (I-79), the location provides a perfect starting point for any trip across Monongalia County and beyond.
As a full-service car and van rental agency, the Avis Car Rental location in Morgantown provides a comprehensive suite of options to accommodate the diverse travel and transportation needs of the West Virginia area.
- Full-Range Car Rental: A diverse fleet of vehicles, including economy cars for budget-conscious trips, compact and intermediate sedans for city driving and fuel efficiency, and full-size vehicles for comfort on long drives.
- Van Rental Agency Services: Specializing in larger passenger vehicles, the location offers van rentals—crucial for large families, sports teams traveling to or from WVU, or groups needing extra space for luggage and equipment.
- SUV and Specialty Vehicle Rentals: Options include various SUV sizes (intermediate, standard, full-size) which are highly recommended for the mountainous terrain and unpredictable weather often encountered in West Virginia.
- Onsite Services: Providing a fast and efficient rental process, including counter check-in and vehicle pickup located conveniently at the airport terminal.
- Flexible Payment Options: Accepts multiple forms of payment, including major Credit Cards, Debit Cards (subject to specific rental policies), and modern NFC Mobile Payments for quick and easy transactions.
While the convenience of a major rental brand is a clear advantage, the Morgantown Avis location boasts specific highlights that enhance the customer experience in West Virginia.
- Highly-Praised Customer Service Representatives (CSRs): Despite logistical challenges common in the industry, the dedicated, pleasant "2 ladies who work here" and the "superb younger CSR" are frequently recognized in reviews for their willingness to "go above and beyond to try and help." This commitment to personal, respectful service is a key differentiator.
- Airport Onsite Location (MGW): Immediate access to the rental counter upon landing saves time and effort, making it the fastest way to start your journey after flying into Morgantown.
- Commitment to Accessibility: The provision of wheelchair accessible entrances and parking ensures the service is open and available to all travelers, reinforcing an inclusive environment.
- Diverse Fleet for WV Travel: Offering essential van and SUV options recognizes the reality of group travel and the need for capable vehicles on the state's diverse roadways, from interstates to rural paths.
- Trusted Global Brand Presence: As part of the globally recognized Avis network, customers benefit from the backing of a large company, including loyalty programs and consistent service standards—which is why loyal customers "still rent here even with canceled reservations."
To make a reservation, inquire about a vehicle, or contact the local staff for assistance regarding your trip to or from West Virginia, please use the following information.
Car Rental Name: Avis Car Rental
Address: 100 Hart Field Rd, Morgantown, WV 26505, USA
Phone: (304) 244-5693
Mobile Phone: +1 304-244-5693
The Avis desk is located within the Morgantown Municipal Airport (MGW) terminal building. Standard operating hours typically include extended hours on weekdays and reduced hours on weekends. It is always recommended to call ahead to confirm hours, especially on major holidays, or if you require after-hours service.
For West Virginia users, choosing Avis Car Rental at the Morgantown Airport is worthwhile primarily for the proven dedication of its local customer service team and its unbeatable location. While vehicle availability is a challenge across the rental industry, the staff here have demonstrated an exceptional ability to manage customer expectations and actively seek solutions, often being described as a "great company" due to their respectful and accommodating nature. The willingness of the employees to "go above and beyond" ensures that even when logistics are challenging, the customer experience remains positive and professional. This local touch elevates the service beyond what one might expect from a large corporate entity.
Furthermore, the strategic placement at MGW airport is a crucial benefit for anyone flying into the area, offering a minimal transfer time from the plane to the driver's seat. For those with accessibility needs, the readily available wheelchair accessible features are a non-negotiable comfort. By combining a diverse fleet—essential for navigating the Mountain State, including highly functional van and SUV options—with a local team celebrated for its gracious customer care, Avis Morgantown provides a reliable, convenient, and respectful starting point for any journey in West Virginia. When convenience and top-tier local human support are your priorities, this Avis location stands out.
Avis Car Rental Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Avis Car Rental Photos







Avis Car Rental Location
Avis Car Rental
100 Hart Field Rd, Morgantown, WV 26505, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1The 2 ladies who work here are very pleasant and go above and beyond to try and help in any way they are capable of. I know there are times vehicles are unavailable but no one can predict when a car is going to mess up or when you get sent a car from different places what condition they may be in. I have had a reservation canceled due to lack of vehicles but the customer service here is great and they are a pleasure to speak with. I have always been helped and treated respectfully.. I still rent here even with canceled reservations. Thank you for being a great company!
September 18 · Randy HarrisThis Location truly spoils the Avis reputation. Cars are dirty, employees are belligerent and info on the ticket do not reflect what's on the vehicle. I give 2 stars because there's a superb younger CSR who is always pleasant at this location and also because Avis as a company treats me well. This is how the vehicle was delivered to me
February 10 · Yann NenebiExcellent Service & Hassle-Free Rental Experience!I had a fantastic experience with Avis Car Rental in Morgantown, WV. The staff was incredibly friendly, professional, and efficient from start to finish. The check-in process was quick, and I was on the road in no time. The car was spotless, well-maintained, and exactly what I had reserved, no last-minute surprises.What really stood out was the customer service. Everyone I interacted with was helpful and went out of their way to make sure I had everything I needed. Returning the car was just as smooth, fast, simple, and stress-free.Highly recommend this location if you're looking for a reliable rental with top-notch service. Will definitely rent from Avis Morgantown again!
September 19 · Seth KennedyThey are cheaper than enterprise and the staff is awesome! Even when they didn't have any vehicles they helped me find information on other places to look for a rental. This is true customer service, when you help your customers even though they will not be making any profit or money from it. I enjoy this location and the workers. Thank you Avis/Budget, Courtney and Tara.
September 18 · Kerstyn HuntThe customer service employees at this location are phenomenal. Tara and Courtney help me with any information I may need and in ways that help save some money. These ladies do all the inside work and outside with keeping cars clean, etc. Kudos to you both and I am grateful for the work you do. 100 percent recommend!
September 18 · Brian Mitchell
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