Alamo Rent A Car Introduce
For residents and visitors arriving in North Carolina's vibrant Triangle region, having reliable, accessible, and affordable ground transportation is essential. Alamo Rent A Car, situated at the Raleigh-Durham International Airport (RDU), stands out as a high-quality, customer-focused option for securing your vehicle. Known for its streamlined service and a commitment to providing a 'Drive Happy' experience, Alamo is perfectly positioned to serve anyone flying into the Raleigh area, from business professionals visiting Research Triangle Park to families embarking on a coastal or mountain adventure across the state.
Alamo offers a comprehensive fleet designed to meet virtually any travel need, making it a reliable choice whether you require an efficient economy car for navigating downtown Raleigh, a spacious SUV for a weekend trip to the Outer Banks, or a comfortable sedan for local commuting. The company has invested in modern conveniences, such as self-service kiosks and accelerated check-in, ensuring that your transition from the plane to the open road is as swift and painless as possible. Local customer feedback consistently highlights the pleasant and seamless nature of the entire process, from reservation to return, often citing the helpfulness and professionalism of the staff.
Furthermore, Alamo Rent A Car distinguishes itself as a women-owned business, demonstrating a commitment to diversity and a high standard of service in the competitive car rental industry. This local presence at a major transportation hub like RDU allows them to be a primary choice for both inbound and local North Carolina renters seeking dependable, value-oriented service. The provision of special benefits, such as active military discounts, also solidifies its role as a community-minded partner for those serving our country.
The Alamo Rent A Car location is ideally situated within the consolidated rental car facility serving Raleigh-Durham International Airport (RDU). This positioning offers maximum convenience for arriving passengers.
- Central Airport Location: The official address is 1001 Rental Car Dr, Raleigh, NC 27623, USA. This places the agency directly in the dedicated, shared space for all major car rental providers at RDU.
- Easy Shuttle Access: Upon arrival at RDU, travelers simply proceed to the designated shuttle bus pick-up area outside baggage claim. A complimentary, clearly marked Alamo shuttle will transport you swiftly to the Rental Car Center on Rental Car Drive.
- Onsite Service: The location provides onsite services, meaning the transaction, vehicle pickup, and vehicle return are all handled efficiently within this dedicated facility.
- Universal Accessibility: In line with serving all members of the community, the facility features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a comfortable experience for travelers with mobility needs.
Alamo Rent A Car at RDU focuses on efficiency and catering to a broad clientele with various vehicle and process options.
- Extensive Vehicle Selection: The fleet is diverse, ranging from economical Compact and Midsize cars perfect for city trips to Full-Size Sedans, Convertibles, and various classes of SUVs (Midsize, Standard, Full Size) suitable for family travel or North Carolina's varied terrain. Specialized vehicles like electric cars, hybrids, and luxury options are also available for reservation.
- Accelerated Check-in Options: Customers can save significant time using the Self-Service Kiosks or the Accelerated Check-in service, which allows you to complete necessary paperwork and details online beforehand, often enabling you to bypass the traditional rental counter line entirely.
- Flexible Payment Methods: For a smooth transaction, Alamo accepts various payment forms, including major Credit Cards, Debit Cards, and modern NFC Mobile Payments, providing flexibility for all travelers.
- Spouse/Domestic Partner as Additional Driver: As a significant customer-friendly policy, the renter's spouse or domestic partner who meets the standard requirements is authorized to drive at no additional charge.
- Debit Card Policy for Military: Active-duty military personnel are notably exempt from certain address requirements often imposed on debit card renters, streamlining the process for service members.
The benefits of choosing Alamo Rent A Car in Raleigh go beyond just the vehicle, focusing on overall value and customer experience.
- Active Military Discounts: A prominent feature is the provision of special discounted rates for active-duty members, retired employees, and veterans of the U.S. government and military for both official and leisure travel, a valuable benefit for North Carolina's large military community.
- Recognized Customer Satisfaction: Verified customer reviews frequently praise the "seamless" and "simple" process, often highlighting the positive interactions with staff members who go "above and beyond" to ensure satisfaction, demonstrating a strong service culture.
- Woman-Owned Business Designation: The identity as a women-owned business is a positive feature for corporate clients and individuals who prioritize supporting diverse enterprises.
- Focus on Speed and Simplicity: Services like the self-service kiosk and accelerated check-in are designed to drastically reduce waiting times, aligning with the needs of both time-crunched business travelers and eager vacationers. The return process is equally simple and straightforward, as noted by local customers.
To make reservations or inquire about a rental at the Raleigh-Durham International Airport location:
- Address: 1001 Rental Car Dr, Raleigh, NC 27623, USA (RDU Consolidated Rental Car Facility)
- Phone: (844) 370-3980
- Mobile Phone: +1 844-370-3980
Alamo Rent A Car at RDU is highly recommended for any user in the North Carolina area looking for a reliable, convenient, and value-driven car rental experience. You are choosing a provider that consistently receives high marks for making the rental process easy, which is a major benefit after a flight. The combination of a centrally located facility at RDU's Rental Car Center, the ability to choose from a vast, modern fleet, and the time-saving technology (like Accelerated Check-in) ensures a stress-free start to your journey. Moreover, the business's commitment to offering substantial active military discounts and operating as a women-owned business adds an appealing element of community value to their already competitive rates. Whether you are traveling for official government business, a corporate meeting, or a leisurely drive to explore North Carolina's scenic beauty, Alamo's dedication to a smooth process—from the counter to the car lot—makes it the definitive choice for a hassle-free rental in the Triangle area.
Alamo Rent A Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Alamo Rent A Car Photos










Alamo Rent A Car Location
Alamo Rent A Car
1001 Rental Car Dr, Raleigh, NC 27623, USA
Alamo Rent A Car Reviews
check inflightdeskshuttleminivanmid sizecompetitivebottled waterkioskbus driver
★ 5★ 4★ 3★ 2★ 1I had a very pleasant experience at Alamo this past weekend. It was very easy to reserve, pick up and return my rental car. The staff I dealt with were nice and informative and made my entire experience seamless! I will definitely rent here again.
June 10 · Kymberli C.I always hesitate to rent cars because of the bad experience we had in the past with other car rentals. This time we decided to use Alamo for the first time and it has been a very pleasant experience. Kenji went above and beyond to make sure we were satisfied with the car and the process was very smooth and simple.The return process was also simple and straightforward. From now on Alamo is and will be my go to Rent a Car company
October 13 · Nicole RExtremely Disappointing Rental Experience at Alamo RDUI rented a white Toyota Camry from Alamo at RDU from June 2 to June 21, 2025. The reservation was made through Costco Travel, and the total rental cost was supposed to be $893.70.However, my experience with Alamo was extremely frustrating and unprofessional. On June 4, Alamo incorrectly marked the vehicle as returned and charged me $143.51. On that same day, someone extended the rental on my behalf to June 11 without my knowledge. Since I actually returned the car on June 21, I was charged an additional $822.35.In total, Alamo charged me $965.86, which is $72.16 more than the original agreed amount. Despite multiple attempts to resolve the issue, I have yet to receive a satisfactory explanation or refund for the overcharge.To make matters worse, the vehicle itself had safety concerns. When I picked up the car, the windshield had a visible crack, which I was not informed about. Later, I discovered that the left front and rear tires had a dangerously high tire pressure of around 46 PSI, well above the recommended levels. This could have posed serious safety risks during travel.Alamo has always been my first choice for car rentals during every trip, but I don't think that will be the case anymore. I have two children in the car, so safety is my top priority. Ever since I received the email, I have called your customer service at least three or four times, but the issue still hasn't been resolved.Overall, I am extremely disappointed with Alamo RDU. The service was disorganized, the billing was inaccurate, and the vehicle was not properly inspected before being handed over. I hope Alamo takes this feedback seriously, refunds the overcharged amount, and improves both their customer service and vehicle safety procedures.
June 24 · Yi ShanGreat Experience! I had some issues with another company a couple months ago and was sort of dreading renting another car, but this experience was fabulous. The car was extremely nice and well maintained, the staff were professional and helpful. I could not be happier! Thank you, Alamo!
October 10 · M F (Always on the run)I've rented from this location a few times and I'm sure I will again. The employees are very nice. Sometimes there's a line, sometimes there isn't, but they keep it moving. Drivers are helpful. I try to remember cash for tips.I want to ask that you check returned cars a bit more carefully and keep up on maintenence. The rental before this made some loud noises the whole time but we didn't have 2 hours to go back and switch it. This time, as soon as we left the airport, the wired connection to the entertainment system stopped working, despite no issues while on property. We tried multiple cords and it would just connect/disconnect over and over. We went back and exchanged it, because we needed functioning android auto.Larry was very helpful in getting us a nice, fully functional replacement. He took time to make sure everything worked for us and we really appreciated it.
September 29 · Lisa Trayner
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