Enterprise Rent-A-Car Introduce
For residents across the East Valley, particularly in Gilbert, Queen Creek, and Chandler, securing reliable and high-quality temporary transportation is often a necessity, whether due to vehicle maintenance, an unexpected accident, or a planned trip. The Enterprise Rent-A-Car branch situated in the Gilbert San Tan Motorplex community is widely recognized as a top-tier provider for all these needs. Known for their motto of "We’ll Pick You Up," Enterprise commits to delivering an exceptional, customer-focused rental experience that has made them a trusted name in the Arizona market and globally.
This particular location is more than just a typical rental agency; it serves as a critical resource for local body shops and insurance partners, excelling in providing seamless replacement vehicles during insurance claim disputes or repairs. This specialization means the staff is highly trained in handling complex situations with professionalism and empathy, as highlighted by multiple customer testimonials. Furthermore, the agency prides itself on its identity, being a recognized women-owned business, which speaks to its dedication to diverse leadership and community engagement.
From a fuel-efficient compact car perfect for navigating the Loop 202 to a spacious van for a group outing to Canyon Lake or a family reunion in the White Mountains, the Gilbert San Tan Motorplex location offers the fleet diversity and flexible service necessary for every Arizonan's travel requirement. The friendly and professional team aims to ensure that every transaction is easy, transparent, and built on outstanding customer care, minimizing the stress often associated with renting a vehicle.
The Enterprise Rent-A-Car branch is conveniently situated in Gilbert’s prominent automotive district, the San Tan Motorplex, ensuring easy access for customers needing service or replacement vehicles from local dealerships and service centers.
The specific address for this highly-rated location is:
1312 E Motorplex Loop, Gilbert, AZ 85297, USA
This location is strategically placed with immediate access to the Santan Freeway (Loop 202), making it an easy drive for residents coming from all parts of the East Valley. The proximity to this major highway means renters can quickly head north towards Mesa and Scottsdale or south/east toward Queen Creek and the San Tan Mountain Regional Park.
The facility ensures all customers can access their services without difficulty, featuring excellent accommodations for those with mobility challenges:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
As a full-service car and van rental agency, the Enterprise team at the Gilbert San Tan Motorplex offers an extensive array of options designed to meet a wide spectrum of customer needs, ranging from a few days to a month or more.
- Comprehensive Vehicle Selection: A robust fleet covering numerous vehicle classes, including:
- Economy, Compact, Mid-size, and Full-size Sedans (ideal for efficient commuting and business travel).
- Standard, Mid-size, and Full-size SUVs (such as the Chevrolet Equinox and Nissan Pathfinder for comfort and Arizona terrain).
- Trucks (available for various utility and moving needs).
- Specialty and Luxury Vehicles (for weddings, special events, or premium driving experiences).
- Dedicated Van Rental Services: Specializing in various van types, making it a reliable choice for group transportation:
- Minivans (e.g., Toyota Sienna or Kia Carnival, excellent for family vacations).
- Large Passenger Vans (including 12 and 15-Passenger Vans for large group outings, corporate events, or church gatherings).
- Cargo Vans (suitable for small moves, deliveries, or commercial use).
- Insurance Replacement Rentals: Highly experienced in working directly with all major insurance companies and local body shops, ensuring renters receive a vehicle while theirs is being repaired.
- Flexible Payment and Digital Options: Accepting all major Credit Cards, Debit Cards (subject to local branch policies), and modern NFC Mobile Payments.
- Optional Protection and Amenities: Offering additional products such as Damage Waiver (DW), various supplemental liability protection plans, GPS systems, and Child Safety Seats (Infant, Child, and Booster).
- Refueling Service Choices: Customers can choose to pre-pay for a tank of fuel, have Enterprise refill it upon return, or simply return the vehicle with a full tank.
The Gilbert San Tan Motorplex location differentiates itself through customer-centric policies, community recognition, and loyalty programs that benefit local Arizona customers.
- Women-Owned Business Designation: This branch is officially identified as a women-owned business, demonstrating a commitment to supporting diverse business ownership in the local Gilbert community.
- Active Military Discounts: Recognizing the service of armed forces members, Enterprise offers special pricing, typically including a percentage discount off the base rates for Government Leisure Travel for active duty, veterans, retirees, and National Guard/Reserve members.
- Enterprise Plus® Loyalty Program: A free rewards program where members earn points for every dollar spent on qualifying rentals. Points can be redeemed for free rental days on any available car, any day, with no blackout dates—a major benefit for frequent travelers.
- Exceptional Customer Service: As noted in customer reviews, the staff—including the General Manager and team members—is repeatedly commended for going "above and beyond" to assist customers, especially during difficult insurance claim situations, providing a high level of empathy and professionalism.
- Complimentary Local Pickup and Drop-off Service: A signature Enterprise feature that provides a complimentary ride to and from the rental office (within a limited radius), making the process more convenient for local residents whose vehicles are unavailable.
- Debit Card Acceptance: Providing payment flexibility by accepting debit cards for rentals, though additional documentation and security deposits are typically required.
- No-Hassle Vehicle Exchange: The staff is reported to handle vehicle switches smoothly and without issue, a significant benefit for long-term renters or those whose plans change.
For direct reservations, inquiries about van availability, or questions regarding military and corporate discounts, customers are encouraged to contact the Gilbert San Tan Motorplex branch using the details below.
- Address: 1312 E Motorplex Loop, Gilbert, AZ 85297, USA
- Phone: (480) 821-4265
- Mobile Phone: +1 480-821-4265
Business hours generally run from early morning to early evening on weekdays, with reduced hours on weekends. Calling ahead is always recommended to confirm current operating times and vehicle availability, especially during peak travel seasons in Arizona.
For any user in the Arizona East Valley area, choosing the Enterprise Rent-A-Car at 1312 E Motorplex Loop is particularly worthwhile when seeking a blend of high-quality vehicles and superior customer service. This branch shines for customers whose transportation needs are linked to insurance claims or dealership service, where the staff's specialized experience and empathy—as validated by customer reviews—can turn a difficult situation into a manageable one. The ability of the team to provide a ride home, assist with complex billing, and maintain a focus on professionalism truly sets them apart.
Beyond service, the robust fleet—especially the availability of Minivans and Passenger Vans—makes this a prime choice for families, businesses, and organizations needing to transport groups for Arizona events or travel. The added benefits of being a women-owned enterprise that offers military discounts reinforces its appeal to a diverse and community-minded clientele. When you choose Enterprise in Gilbert, you are not just getting a car; you are opting for a reliable partnership supported by comprehensive loyalty rewards and a genuine commitment to getting you on the road quickly and stress-free.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1312 E Motorplex Loop, Gilbert, AZ 85297, USA
Enterprise Rent-A-Car Reviews
pick upinsurancedealershipmanagementSUVminivangentlemanfull size carwarrantyupsell
★ 5★ 4★ 3★ 2★ 1Exceptional Service, Excellent Rental Experience, and Continued Professionalism Amid Insurance DisputeI would like to personally thank Randall, the General Manager, and Lex at Enterprise for their exceptional service during a very challenging situation.Randall went out of his way to assist me in finalizing my rental, even as I was required to settle the balance under protest due to unresolved insurance coverage disputes that were beyond my control. Lex also went above and beyond by providing me a ride home free of charge after the transaction, further demonstrating the care and professionalism of the team.The vehicle I rented was in outstanding condition and handled like a dream throughout my use. I made sure to return the rental in the same excellent condition it was provided to me, treating Enterprise’s property with the highest respect during this difficult time.Despite the unfortunate insurance-related circumstances, Enterprise’s staff showed nothing but professionalism, empathy, and understanding. I sincerely appreciate Randall, Lex, and the Enterprise team for their integrity and support during this process.Thank you again for making a tough situation easier to navigate.
April 25 · Charles SmithThe staff here is absolutely top tier! 👌🏾 Their customer service is outstanding 👏. I needed a rental car while mine was in the shop, and they went above and beyond to help. I ended up renting for a full month, and they made the process easy every step of the way. Anytime I needed to switch vehicles, they handled it with no problem and always made sure I was happy. They gave me a great deal and treated me with professionalism and genuine care. I couldn’t have asked for a better experience. Highly recommend!
September 16 · brandon lumpkinsI recently had a fantastic experience at the Enterprise location in San Tan, Gilbert, Arizona. Overall, the location is great, but what truly stood out was the exceptional service provided by Gavin Reali. He went above and beyond to ensure my experience was smooth and enjoyable.Gavin was thorough in discussing the modifications and took the time to give the car a thorough look-over, which really put my mind at ease. Despite needing to make two rental modifications, he had me out of the dealership in just 15 minutes!The car was spotless, and Gavin's friendly and helpful demeanor made all the difference. I highly recommend this location and especially Gavin for anyone in need of a car rental!
July 24 · Anyeliz GonzalezI'm a loyal Enterprise/National customer and even converted my companies client rentals through them as they do a great job. My personal experience has always been good with Enterprise/National as well, and this rental for the most part was great.I was a walk in customer and just needed something small for 24 hours while in the Phoenix area. I was quickly helped and overall the experience was relatively positive, with a few minor annoyances.The vehicle I did get (Toyota Camry) was definitely not up to the usual Enterprise standards. The car was very dirty on the outside, the interior windows had smudge marks on them, cupholders had small pieces of left over trash and the seats and plastic mouldings had stains. Again, it's definitely not something I experience often with Enterprise so this was disappointing. It seems as though the car had just been dropped off by a customer.The car also only had just over a 1/4 tank of gas left in it, which didn't bother me a whole lot as I had limited driving to do, but trying to refuel a vehicle to the exact spot again before return was a hassle.The final annoyance with this rental was the representative's hard sell on insurance ... I had mentioned numerous times to him my credit card would be covering insurance in full, however he continued pressuring me with stories about private property accidents, police reports etc. This was not appreciated and not something I experience with Enterprise usually.
September 15 · Dee EmmI was not looking forward to having to get a rental but Thanks to Terrence. I am glad I went to enterprise and will choose enterprise in the future. Terrence made my transaction easy, simple and stress free. He got me in a better car than I thought I was going to get!! Thank you Terrence for going above and beyond! Love the rental.
August 23 · Sarah Ee
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