Avis Car Rental in Stamford, CT: Your Local Guide to Vehicle Rentals

Avis Car Rental Introduce

For residents and visitors in Fairfield County and the greater Connecticut region, securing reliable, flexible transportation is often a priority, whether for business, family trips, or local errands. Avis Car Rental, situated conveniently in the heart of Stamford, CT, serves as a local option for those in need of temporary vehicle solutions. As a recognized name in the vehicle rental industry, this location aims to connect local users with a diverse fleet of cars and vans to suit various travel requirements across Connecticut and beyond.

Operating as both a general car rental agency and a van rental agency, the Stamford location is positioned to meet different demands, from standard daily rentals to larger vehicle needs for group travel or moving. Understanding the local context and the need for straightforward service is key to serving the busy Connecticut commuter or the weekend traveler exploring the New England coast.

Location and Accessibility

The Avis Car Rental branch is strategically located at a highly accessible point in Stamford, making it a convenient option for local residents and those arriving via regional public transit. The physical address places it within a prominent transit hub, simplifying the process of picking up or dropping off a rental vehicle.

Contact Information:

Address: 1 Station Pl, Stamford, CT 06902, USA
Phone: (203) 325-1536
Mobile Phone: +1 203-325-1536

For those planning their visit, the location offers practical on-site amenities to enhance convenience. On-site parking is available, which is a significant benefit in a busy metropolitan area like Stamford. Furthermore, the facility is designed with accessibility in mind, offering both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring service can be accommodated for customers with mobility needs. This focus on accessibility reflects an important commitment to serving all members of the Connecticut community.

As of public data, typical operating hours for the Stamford Metro Center location at 1 Station Pl are generally set to accommodate a range of schedules throughout the week. While it is always recommended to verify with the location, standard hours often look like this:

Monday - Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: 8:00 AM – 2:00 PM

It is crucial to note that these hours, especially Saturday and Sunday, are shorter than weekday operation, and holiday hours may differ significantly. Renters should confirm the hours of operation, especially for returns, to avoid potential issues or extra charges.

Services Offered

The core service of Avis Car Rental is providing short and long-term vehicle rentals. The Stamford location, being categorized as a car rental agency and a van rental agency, maintains a fleet designed to serve a broad spectrum of needs.

Comprehensive Car Rental Options: The inventory typically includes a wide range of vehicle classes suitable for various purposes, from fuel-efficient economy and compact cars perfect for city travel, to intermediate and full-size sedans for comfortable road trips.
Specialty Vehicle Rentals: For those requiring more space or a specific type of vehicle, the agency offers options such as SUVs (Intermediate, Standard, Full-Size, Premium), minivans, and specialized passenger vans (such as 12-passenger options). Luxury and specialty series vehicles may also be available for those seeking a premium driving experience.
Flexible Payment Methods: The location accepts a variety of payment options, including major credit cards, debit cards (subject to specific Avis policies, age requirements, and potential credit checks, as noted in general Avis terms), and NFC mobile payments for a quick, modern transaction process.
Van Rental Services: Categorized specifically as a van rental agency, the branch is equipped to handle larger bookings for groups, sports teams, or commercial ventures needing robust transportation.

Features / Highlights

Avis Car Rental aims to provide certain value-added features that distinguish its service offerings. These highlights contribute to the overall customer experience and financial savings for eligible patrons.

Active Military Discounts: A key feature of the Avis brand, and available at this location, is the provision of active military discounts. This program offers savings, often up to 35% off Pay Now rates, for U.S. military veterans, active-duty personnel, National Guard & Reservists, and their families, typically through enrollment in a partner program like WeSalute+. These savings are a valuable benefit to the large military community across Connecticut.
Accessibility: The facility ensures ease of access for all customers with physical requirements, notably featuring a wheelchair accessible entrance and designated wheelchair accessible parking.
On-Site Parking: Customers picking up or dropping off a rental benefit from convenient, dedicated on-site parking at the Stamford Metro Center location.
Multiple Payment Options: Acceptance of Credit Cards, Debit Cards, and NFC mobile payments provides flexibility and convenience at the counter.

What is Worth Choosing?

Choosing a vehicle rental service often comes down to convenience, vehicle selection, and special incentives. For Connecticut users, the Avis location in Stamford presents a distinct advantage due to its prime transit-oriented location at the Metro Center. This makes it an excellent choice for those commuting into Stamford by train and needing a rental car for local business meetings, or for residents looking for an easy-to-reach spot to pick up a vehicle for a getaway.

The availability of a comprehensive fleet, from small electric cars and compact sedans to full-size SUVs and 12-passenger vans, means that nearly any trip requirement can be accommodated. The inclusion of special offers, such as active military discounts, provides tangible savings and a benefit for a valued segment of the local population.

However, potential customers should set clear expectations, particularly regarding wait times and vehicle condition, as customer reviews sometimes indicate variances in service efficiency and readiness of the rental car. Past customer feedback has highlighted instances of long check-in and check-out processes, unexpected vehicle substitutions (like an upgrade to a much larger SUV than reserved), and issues related to the cleanliness and maintenance alerts of specific vehicles. Customers should be prepared to be proactive, thoroughly inspect the assigned vehicle before leaving the lot, and confirm return policies and hours of operation, especially concerning potential late charges, as this has been a point of contention in customer reports.

In summary, the Avis Car Rental location in Stamford offers the broad vehicle range and benefits of a major national brand with a highly accessible, local Connecticut footprint, particularly for those utilizing the rail lines. By leveraging its convenient location and advertised features like military discounts and physical accessibility, it remains a strong candidate for vehicle rental needs in the Stamford area, provided renters maintain open communication and diligence during the pick-up and drop-off process.

Avis Car Rental Details

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Parking
On-site parking

Avis Car Rental Photos

Avis Car Rental Location

Avis Car Rental

Connecticut Western Connecticut Planning Region Stamford South End Station Place

1 Station Pl, Stamford, CT 06902, USA

Avis Car Rental Reviews

An average rating of ★3.3 from 135 user reviews.

pricephonetrain stationcredit cardgasSUVcheckdesksystemtire

★ 5★ 4★ 3★ 2★ 1

Unfortunately, not a great experience overall. I rented a car for a work trip, and I won’t be using Avis again in future. There was one person working, and it took about 10-15 minutes for him to check in each person individually, which was not a big deal because I was second in line. After getting everything set up in the system, the desk agent had me sign off that the car had no scrapes before I had seen it. I pointed this out and he said to just bring back the form if I had any issues. At this time I’d been there about 30 minutes.When making the reservation, I reserved a small car, and they provided a Ford Explorer, which was not ideal because it felt huge. (The person in front of me at check-in asked for a smaller vehicle and the desk agent said they didn’t have any.) The exterior looked like it hadn’t been washed and the windows were all open. As I was taking pictures of the car, a man was sitting in the corner of the garage watching me and not saying anything, which was a little strange. I went to the passenger side of the vehicle to take pictures, and there was a mark as though the car had been keyed in one long line, running the length of the back door and about halfway down the passenger door. I went back to the desk, and I waited while another person was checking in. By this time, I was about 45 minutes total at the car rental location. When it was my turn, I told the front desk agent about the scratch and he made a mark on my form then said I was fine.I went back to the car, same guy is there staring, and I got in the vehicle and the chemical smell was extremely strong. I debated going back in again, but I was already late for a meeting and almost an hour delayed. It didn’t look like it had been cleaned as much as wiped with a Lysol wipe. The vehicle also had an “oil change needed” alert that was on the dash display every time I started the car. The garage was under construction and so when I followed the signs out, I came to a dead end and had to ask construction workers there how to get out.As the chemical smell wore off, it was apparent that it had been used to try to mask the smell of cigarettes. I was about 20 mins away from the rental location when I realized this, but didn’t want to turn around and ask for another car again - I was already missing multiple meetings I had traveled to attend. Instead, I spent my time in the car with the windows down in 40° weather.On drop-off the man who had been sitting in the corner yelled from the same spot to take a picture of my mileage and give him my keys. I did as asked, and then went into the desk area to check out. There were two front desk agents, one was checking in a customer and another customer was waiting in line. I gestured for him to go first and the agent without a customer said, “Does he have a car to return?” in a scolding way. I did not know the answer to her question and said so. She said no and called me up to the counter. She was not friendly but switched when she asked how I liked my car since I picked it up from the same location, and I said it smelled like cigarettes. She said that happens because the cleaners wear masks so they can’t smell it. If I am charged a cleaning fee for the smell that is already there, I will update this post.I rent cars frequently for work, and this was my first and last time using this location. Most other rental sites have many more options, more efficiency, and 24-hour key drop off that doesn’t take more than a couple of seconds. I would recommend trying somewhere else.
April 11 · Natalie M
Extremely poor customer service. My return time was 4:30pm. I was there by 4:35pm but the lady at check out desk was busy with another customer and couldn’t attend me until 5pm. When I approached her desk she stepped away to take a personal call. My train was leaving in 30 minutes so I tried to convey the urgency but she didn’t seem to care. She finally attended me at 5:20 and charged me $170 extra saying that I will be charged for an extra hour. When I tried explaining her how this is fair she asked me to call to NJ office to get the refund as I had picked up my car from NJ. This made absolutely no sense. I tried calling NJ office but no response. I am left with no choice but to dispute this charge with my credit card. Never renting a car from this people again!!!!
September 12 · ANJALI GHADIA
This is one of the best Avis local offices! As a PC member, I am always recognized. Cars are very clean and low mileage. The staff are friendly and super quick, even when it is a busy holiday weekend. They do their best to solve any problem. Its worth a couple of extra stops on Metro North just to rent from here.
July 15 · JS
I returned my rental with fuel tank full I have a picture to prove it right next to mileage when it was returned. Yet, I was charged almost $100.00 for charge. I called and they said I would be refunded. Really annoyed that they charge triple the amount of gas that I put in. Make it make sense. I've rented many times with Avis but they just lost a customer with their scheme.
December 04 · Elizabeth Boitano
This is a local Avis location with new management. The people here are friendly and professional. As a regular at this location, I don’t understand some of the negative reviews here. My cars have always been great, clean, with low mileage. When Avis overbooks this location at busy times, like July 4th weekends, the location staff go out of their way to ensure cars are available. They also support Uber now, but I don’t think those reviews should be included here. I strongly recommend.
July 05 · Local Resident