Avis Car Rental Introduce
For residents of Suffolk County, Long Island, and visitors seeking reliable transportation, the Avis Car Rental location at 969 Sunrise Highway North Service Road in Bay Shore, NY, stands out as a top choice. Situated conveniently for easy access across Long Island, this branch offers more than just a place to pick up a set of keys—it provides essential mobility solutions for everything from routine errands and business travel to moving day logistics and large group outings. The facility operates as a dedicated car and van rental agency, ensuring the fleet is well-suited to the diverse needs of the New York region, from compact cars for navigating traffic to spacious vans for weekend trips to the Hamptons or upstate adventures.
What truly sets this specific Avis location apart, according to local users, is the commitment to outstanding, personalized customer service. The Bay Shore branch consistently receives high praise for its professional, easy-going, and accommodating staff. Customers have frequently highlighted the positive impact of team members like Chris, Alex, and Roberto, describing them as the "easiest and best staff money can buy." This emphasis on the human element is a major factor in the branch’s local reputation, making the often-transactional experience of renting a car feel more welcoming and tailored.
In an area like Long Island, where vehicle ownership is high and traffic can be challenging, having a rental agency that understands local needs is invaluable. This Avis branch specializes in a "neighborhood" feel, distinguishing itself from the hurried atmosphere of airport counters. The positive feedback explicitly mentions that the team will "work with you on the car YOU WANT," indicating a level of dedication to customer preference that goes beyond standard operations. The selection is noted as "great," a testament to their efforts to maintain a diverse and well-maintained fleet, ensuring local users have the right car or van for their specific journey, whether it’s a quick trip to Fire Island ferries or a long commute into Manhattan.
One reviewer summed up their experience with a perfect endorsement: "Really nice people, great car selection, good location. Chris treated me well when I picked up and returned. Professional and easy going. A++++." Another, a long-time customer, offered a strong recommendation: "This Avis location is by far the easiest and best staff money can buy. I have been coming here for years and had to leave a review to give a shout out to the amazing front desk (Alex, Roberto, and Chris)! The best service by far and GREAT CARS!!! I recommend this location for everyone!!!" This overwhelming local support suggests that the Bay Shore branch is a reliable and service-oriented option for New Yorkers.
The Avis Car Rental branch is strategically located in Bay Shore, a central hub in Suffolk County, Long Island, making it an accessible spot for a vast portion of the region's population. Its physical address places it on a critical route for local travel.
- Address: 969 Sunrise Hwy North Service Rd, Bay Shore, NY 11706, USA
The location on the Sunrise Highway North Service Road provides immediate and easy access to the main thoroughfare of Sunrise Highway (Route 27), which spans the length of Long Island. This is extremely convenient for renters traveling east toward the Hamptons or west toward New York City boroughs. The proximity to this major highway system minimizes local road navigation and saves valuable time for those starting a journey.
Furthermore, the facility has taken steps to ensure it is fully accessible to all members of the community, which is a key consideration for any modern New York service provider.
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
The operating hours for this Long Island branch cater to a typical work-week schedule and weekend needs: Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 8:00 AM to 1:00 PM. Renters are encouraged to confirm holiday hours, as is standard with neighborhood locations.
This Bay Shore location functions as a comprehensive transportation resource, offering both standard car rentals and specialized vehicle options for New York residents.
- Car Rental Agency Services: Provides the full Avis fleet of vehicles, including economy, compact, intermediate, standard, and full-size sedans. This is ideal for short-term replacements, business travel, or efficient weekend trips.
- SUV and Minivan Rentals: Offers a selection of SUVs (Intermediate, Standard, and Premium) and Minivans (such as the Chrysler Pacifica or similar), perfect for Long Island families, accommodating up to seven or more passengers and ample luggage space for beach trips or moving large items.
- Van Rental Agency Services: Specializes in van rentals, including Passenger Vans (often up to 12 or 15-passenger models like the Ford Transit) and potential Cargo Van options, which are essential for groups traveling together or for moving large items, making it a key logistical partner in Suffolk County.
- Flexible Payment Options: Accepts two of the most common and accessible payment methods to facilitate the rental process. This includes all major Credit Cards and Debit Cards. However, renters using debit cards should always check the company's specific policies regarding credit checks and security deposits at the time of reservation.
- Avis Preferred Program Benefits: Though not unique to this branch, local Preferred members can enjoy benefits such as skipping the counter, faster returns, and potential vehicle upgrades, further enhancing the efficient service the staff already provides.
The Avis Car Rental branch in Bay Shore is distinguished by several key features that appeal directly to the Long Island consumer base.
- Exceptional, Personalized Customer Service: The most highlighted feature by local reviewers is the staff, including named employees like Alex, Roberto, and Chris, who are praised for being "professional and easy going" and willing to "work with you" to secure the preferred vehicle. This indicates a high-touch, neighborhood-focused service model.
- Dual Service Offerings: Operating as both a Car Rental and a Van Rental agency allows them to serve a broader range of customer needs, from a single traveler to a large group needing a 12-passenger van. This versatility is crucial on Long Island for community, school, and family events.
- Strategic Long Island Location: Being situated on the North Service Road of Sunrise Highway offers phenomenal logistical convenience, providing direct on-off access to a major state highway without having to navigate dense downtown traffic areas.
- Commitment to Accessibility: The provision of a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that the branch is inclusive and capable of serving all members of the New York community with mobility challenges.
- Quality and Selection of Fleet: Praised for its "great car selection," the branch maintains a diverse and presumably well-maintained fleet, ensuring customers have a reliable vehicle for their journey, a necessity given the potential for long drives across the island or into the city.
For all rental inquiries, reservations, or to speak directly with the highly-rated staff at the Bay Shore location, please use the following contact details:
- Address: 969 Sunrise Hwy North Service Rd, Bay Shore, NY 11706, USA
- Phone: (631) 894-1004
For Long Island residents and New York travelers, the Avis Car Rental in Bay Shore is worth choosing primarily for its exceptional, locally-praised customer service and its superior logistical convenience. In a crowded market, staff members like Alex, Roberto, and Chris are consistently mentioned by name for their personalized, helpful, and professional approach. This level of service transforms a simple transaction into a positive experience, which is a rarity in the rental industry and a huge benefit for repeat local customers.
The second most compelling reason is the strategic accessibility. Its location directly off Sunrise Highway is perfect for avoiding secondary roads, making pick-up and drop-off fast and efficient for anyone commuting on Long Island or heading toward the city or the South Fork. Furthermore, the dual capacity as a Van Rental agency makes it a single-stop solution for both everyday cars and specialized, large-capacity vehicles, a vital service for Long Island's suburban and community-oriented needs.
While Avis is a national brand, this particular Bay Shore branch offers the best of both worlds: the reliability of a major brand's well-maintained fleet and policies, combined with the warmth, accommodation, and personal attention of a trusted local neighborhood business. For Long Islanders seeking reliable vehicles and genuinely friendly, easy service, this location is strongly recommended.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental
969 Sunrise Hwy North Service Rd, Bay Shore, NY 11706, USA
Avis Car Rental Reviews
desk
★ 5★ 4★ 3★ 2★ 1Really nice people, great car selection, good location. Chris treated me well when I picked up and returned. Professional and easy going. A++++
October 02 · Gregory MarateaThis Avis location is by far the easiest and best staff money can buy. I have been coming here for years and had to leave a review to give a shout out to the amazing front desk (Alex, Roberto, and Chris)! The best service by far and GREAT CARS!!! I recommend this location for everyone!!! And they will work with you on the car YOU WANT!!!!!!
September 14 · David MillerHad to shout out this Avis location for being so flexible and helpful when my car was in the shop. Went above and beyond to make the experience as hassle free as possible, top customer service.
September 27 · Jade RI had an outstanding experience with Avis thanks to Chris. From start to finish, his service and attention to detail were excellent. He was professional, friendly, and went above and beyond to make sure everything went smoothly with my rental. It’s rare to find someone who truly cares about customer satisfaction the way Chris does. Because of his outstanding service, I will definitely be returning to Avis and recommending them to others. Thank you, Chris, for making the process so easy and stress-free!
August 30 · Gustavo GuatoGreat service... When I must rent a car, I wouldn't go anywhere else...
July 08 · Diane Strauss
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