Avis Car Rental Introduce
Planning a weekend getaway, a major move, or simply need a reliable vehicle while yours is in the shop? For residents and visitors in Arizona, finding a dependable local car and van rental service is essential for navigating the Phoenix Metropolitan Area and exploring the greater Southwest region. Avis Car Rental, located conveniently in Chandler, AZ, stands out as a key resource for your transportation needs, offering a wide range of vehicles to suit various purposes, from short trips around the Valley to extended explorations of Arizona’s national parks and scenic routes.
This guide provides an overview of the Avis Car Rental location on North Arizona Avenue, highlighting its services, accessibility features, and value propositions for local users. Whether you require an economy car for city errands, a rugged SUV for mountain drives, or a spacious van for group travel, this branch aims to connect you with the right vehicle for your journey.
Avis Car Rental is a globally recognized brand in the transportation sector, known for providing a variety of vehicles for leisure and business rentals. The Chandler branch, located at 1401 N Arizona Ave, operates as both a standard car rental agency and a van rental agency, catering to individuals and larger groups across the East Valley. This specific neighborhood location makes it a practical choice for Chandler residents who may prefer to avoid the lines and added complexities of airport-based rental counters. Their fleet typically includes everything from small, fuel-efficient economy cars to luxury sedans, standard SUVs, and passenger vans, ensuring a vehicle type is available for nearly any requirement.
The agency aims to combine the quality and reliability of a major national brand with the convenience of a local neighborhood outlet. While corporate policies dictate much of the operation, the experience at a local branch is often defined by accessibility and the specific services offered to the local community, such as complimentary pick-up services during operating hours.
The Avis Car Rental branch is situated at 1401 N Arizona Ave in Chandler, Arizona, 85225, USA. This address places it conveniently within the city, specifically near the intersection of North Arizona Avenue (also known as Highway 87) and West Knox Road. Its location in the Chandler area offers easy access for residents of Chandler, Mesa, Gilbert, and other surrounding East Valley communities.
Accessibility is a key feature of this location, particularly for customers with mobility considerations. The facility is equipped with a designated Wheelchair accessible entrance, ensuring ease of entry for all patrons. Furthermore, Wheelchair accessible parking lot spaces are provided, offering convenient parking close to the entrance for those who require it. This commitment to accessibility is a valuable consideration for Arizona users planning their rental experience.
General operating hours for the Chandler - Arizona Ave location are typically Monday through Friday from 8:00 AM to 5:00 PM, and Saturday and Sunday from 8:00 AM to 12:00 PM. However, it is always strongly recommended to confirm the exact hours for your reservation dates, as hours can vary seasonally or on holidays. Importantly, customers should be aware that After-hours returns service is generally NOT available at this specific location, meaning all vehicle returns must be completed during the posted hours of operation. Customers planning to return a vehicle after closing should check their rental agreement or contact the branch directly to understand any potential exceptions or alternative arrangements, though most neighborhood locations require returns during business hours.
This Avis Car Rental branch provides comprehensive services typical of a reputable car and van rental agency. These services are designed to facilitate smooth and flexible rentals for various customer needs across Arizona.
- Diverse Vehicle Fleet: Offers an array of vehicle classes including Economy, Compact, Intermediate, Standard, Full-Size cars, Minivans, Intermediate/Standard/Full-Size SUVs, Premium/Luxury vehicles, Convertible options, and Passenger Vans (such as 12-passenger models).
- Van Rental Agency: Specifically includes dedicated options for larger capacity transport, categorized as a Van Rental Agency, perfect for family trips, sports teams, or commercial use.
- Active Military Discounts: Provides special rental rate discounts for active U.S. armed forces personnel, veterans, National Guard, Reservists, and military spouses, demonstrating support for the local military community.
- Payment Flexibility: Accepts various payment methods, including major Credit cards, Debit cards (with specific terms for holds and usage, which should be verified at booking), and NFC mobile payments for modern, contactless transactions.
- Local Pick-up Service: Offers a free pick-up service to assist customers in getting to the rental location during operating hours, which is particularly helpful for local renters.
- One-Way Rentals: Facilitates convenient one-way rentals, allowing customers to pick up a vehicle in Chandler, AZ and return it to a different participating Avis location, essential for travelers across Arizona or the country.
- Optional Add-ons: Provides a selection of optional products such as Loss Damage Waiver (LDW), supplemental liability insurance, GPS navigation systems, and child safety seats.
The following highlights represent key features that enhance the rental experience at the Chandler Avis location:
- Military and Veteran Support: A specific, advertised highlight is the availability of Active military discounts, which is a valuable benefit for the large veteran and active-duty community in Arizona. These discounts often apply to base rental rates and provide a significant saving for those who serve.
- Commitment to Accessibility: The location is clearly designated as having a Wheelchair accessible entrance and Wheelchair accessible parking lot, making it one of the more inclusive options in the area for all customers.
- Variety of Vehicle Types: Beyond standard cars, the ability to rent various SUV sizes and up to a 12-Passenger Van directly from a neighborhood location is a significant convenience for larger Arizona families or groups planning extensive travel or local events.
- Modern Payment Options: The acceptance of NFC mobile payments, in addition to standard Credit and Debit cards, caters to customers who prefer fast and modern transaction methods.
- Neighborhood Convenience: Situated off a major thoroughfare, Arizona Avenue, this branch offers an alternative to the often-busier airport rental counters, making the pick-up and drop-off process simpler and faster for local residents.
For Arizona residents and travelers, here is the essential contact information for the Avis Car Rental branch on North Arizona Avenue in Chandler:
Address: 1401 N Arizona Ave, Chandler, AZ 85225, USA
Phone: (480) 812-9726
Mobile Phone: +1 480-812-9726
Before visiting, especially if you have a tight schedule, it is prudent to call ahead to confirm vehicle availability and reservation details, particularly concerning pick-up and return times, as customer feedback has occasionally pointed toward challenges related to strict adherence to closing times.
Choosing the Avis Car Rental location at 1401 N Arizona Ave in Chandler offers several compelling benefits, provided a customer performs their due diligence on operational policies. For active military personnel, veterans, and their families in Arizona, the availability of Active military discounts presents a genuine value proposition that rewards their service. The presence of both a Wheelchair accessible entrance and parking lot ensures that this location is readily accessible to all members of the community, standing out as a considerate choice.
Furthermore, the extensive fleet, classifying the business as both a Car rental agency and a Van rental agency, means it’s an effective one-stop-shop whether you need a fuel-efficient sedan for a commute to Phoenix or a large passenger van for a group adventure to the Grand Canyon. The convenience of neighborhood locations, typically offering free pick-up services during operating hours, is often a more relaxed alternative to navigating the rental facilities at Phoenix Sky Harbor International Airport (PHX).
However, potential customers should be aware of past user reviews which indicate very strict adherence to operating hours and customer service challenges at this specific location. The reviews highlight instances where the facility reportedly closed precisely at the scheduled time, even a few minutes after the official closing time, leading to complications for customers with existing reservations. Therefore, while the company offers corporate benefits like a wide selection of vehicles and special discounts, users are strongly advised to confirm their reservations, arrive well in advance of closing times for both pick-up and drop-off, and establish clear communication with the branch regarding their specific timing needs to ensure a smooth, positive rental experience in Arizona. It is always wise to review all local branch policies for the specific rental, particularly regarding returns, to prevent any last-minute issues.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos



Avis Car Rental Location
Avis Car Rental
1401 N Arizona Ave, Chandler, AZ 85225, USA
Avis Car Rental Reviews
deskchoice
★ 5★ 4★ 3★ 2★ 1HORRIBLE HORRIBLE CUSTOMER SERVICE.I had a 5PM reservation. I called at 4:45 to let them know that I could be 5 minutes late and would be stranded if they close.They informed me that they planned to lock the gate at 5 and go home anyway. I showed up at 5:02 to see them locking the 2nd gate (I unfortunately went to the first one that was already closed). Silly me for expecting a little grace.What kind of customer service is that? BAD!
September 03 · Bill LeGrandThis store specifically is no good we did use Avis but a different location. The young lady working Sunday morning was horrible first she was I. The restroom for like 10 min while we waited for to get out when she finally got out the attitude came out was informed no cars were available so we left called the reservation line they informed us they did have indeed vehicles so we made our reservation and went back an hour later again same young lady and she said no cars she was rude and needs better training especially if your gonna leave her there alone to run a store. So if you want to rent Avis don’t go to this location drive a little further and go to Avis on mcklintock and ray !!!!! STAY AWAY FROM THIS PLACE
June 27 · JAMES CHAPPELLBudget Car Rental has the Worst Customer Service Ever! If I could give it Zero Stars, I would. Office was not open to drop off vehicle at scheduled time. I waited about 30minutes for office to open and no came to open it. Off the clock manager "Andrew"(So he said) showed up unexpectedly and help return the vehicle and even then he was very rude and never apologized for the long wait and office being closed during working hours. He acted like I was bugging him by being there at my schedule time for my return of the vehicle, I told him that is not my fault for his employees don't show up to work. He didn't even gave me a receipt or confirmation of return of the vehicle. I had to call the 1800 customer service number and explain to them what happened and ask them to email me a copy of my receipt. No customer service whatsoever. It was a horrible experience and I will never rent from Budget ever again guaranteed! Other rental companies are much more professional and customer service friendly. Quiet a diffence in Customer Service Quality. NOT AN INVITING PLACE WHATSOEVER!!!! I'll make sure to provide my buisness elsewhere toa different rental company.
February 11 · Lala MaciasUPDATE: After close to a year they finally refunded me my money. I shouldn't have to fight for my money when I have video proof they were lying!BEWARE, THEY WILL LIE AND ADD EXTRA CHARGES!! Atttached is a picture and a video proving I returned my rental on full. They lied on the receipt saying I returned it on empty, and the receipt showed more mileage then I returned it with. They charged me extra because of this, and Avis refuses to do anything about it despite my video proving this location is lying. Never rent from them!!!
April 04 · Jason AcheeReserved and received confirmation for a full sized car. When I show up to pick the car, the rep told me they don't have the car that I reserved. She offer me a Ford Mustang convertible (which will not meet my needs since I have 4 passengers.) or a Ford F150 with and extended cab (way too big and I don't feel safe putting my luggages in the open back). There were SUV and minivan available but she will not let me chose it because "it is corporate policy". If it is actually corporate policy, then I wonder if it is corporate policy to confirm a full sized car then not have it available for the consumer, then went ahead to charge customer when they did not held up their end of the agreement. Can anyone from Avis headquarter confirm this? If yes, then "Never Again" will I rent from Avis. In the sales world, it's called "bait & switch" and it is not ethical and it's illegal.
November 12 · Paul Bui
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