Avis Car Rental Introduce
Welcome to your comprehensive guide for securing a rental vehicle in the heart of Northeast Ohio. When navigating the vibrant city of Cleveland, whether for business, a weekend trip, or an extended stay, having reliable transportation is key to experiencing all the region has to offer. This article focuses on the downtown Cleveland location of a well-known name in the industry: Avis Car Rental. Situated conveniently on Superior Avenue, this location acts as an excellent hub for local Ohio residents and visitors alike who need a dependable car or van rental solution.
This Avis branch specializes as both a general car rental agency and a van rental agency, providing a variety of options to suit nearly any travel need, from a quick economy car for city commutes to a spacious van for group travel or family adventures. The commitment to providing diverse vehicle classes, including compact, intermediate, standard, full-size, SUVs, minivans, and even luxury or specialty vehicles (availability subject to location inventory and advance booking) aims to ensure customers find the right fit for their journey across Ohio and beyond.
Securing a rental car is more than just picking up keys; it involves convenience, vehicle quality, and customer service. While the experience at any given location can vary, this downtown Cleveland branch strives to offer an accessible and centrally located service point. The ability to rent everything from a sedan for cruising to the Rock & Roll Hall of Fame to a cargo van for local moving tasks highlights the utility this Superior Avenue location brings to the community. Furthermore, services often extend beyond a simple daily rental, including options for one-way rentals, which can be invaluable for travelers needing to drop off their vehicle at a different Avis location, such as the Cleveland Hopkins International Airport (CLE) branch, or at another destination outside the Cleveland metro area.
The Avis Car Rental location is strategically positioned in the bustling downtown area of Cleveland, Ohio, making it a highly accessible choice for those living or working in the city center, or those arriving via public transit or a short ride-share service. Its address is: 1799 Superior Ave, Cleveland, OH 44114, USA.
Being close to major thoroughfares like I-90 and Ohio State Route 2 means renters can quickly jump onto the highway system to head east toward Akron, west toward Toledo, or begin a longer road trip across the Buckeye State. Its central placement offers proximity to key Cleveland landmarks and business centers, including the Huntington Convention Center of Cleveland, Playhouse Square, and FirstEnergy Stadium, home of the Cleveland Browns. For locals in the area, the on-site parking available at the location is a notable convenience, providing a place to leave your personal vehicle while you are away in your rental.
A crucial factor for many customers is accessibility. The Avis branch on Superior Avenue is committed to providing service to all patrons. This location features both a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring that everyone who needs to visit the facility can do so comfortably and with ease. Customers are encouraged to call ahead to discuss any specific needs they may have related to vehicle modifications or assistance during the pick-up process.
The range of services at the Cleveland Avis location is designed to meet various short-term and extended transportation needs for both personal and professional use.
- Daily and Weekly Car Rentals: Standard options for short-term travel, sightseeing, or temporary vehicle replacement.
- Van Rental Agency Services: Providing minivans for family travel (e.g., Chrysler Pacifica) and passenger vans (e.g., 12- or 15-passenger vans) for large group outings or commercial use.
- Diverse Vehicle Fleet: Access to a wide selection of vehicle classes, including economy, compact, midsize, full-size sedans, SUVs (standard and premium), luxury cars, and convertibles, all subject to local inventory.
- One-Way Rentals: The ability to pick up a vehicle at this downtown location and drop it off at another Avis branch, such as the one at Cleveland Hopkins Airport (CLE) or any other participating location nationwide.
- Long-Term Rental Options: Solutions for rentals exceeding a few weeks, which often come with reduced daily rates and added benefits like free vehicle swaps and flexible extensions (up to 11 months).
- Rental Add-ons: Optional services typically include GPS navigation, child safety seats, extended roadside assistance, and protection coverage options (e.g., Loss Damage Waiver - LDW).
Beyond the core rental services, the downtown Cleveland Avis branch offers specific features designed to provide additional value and convenience to its customers in Ohio.
- Active Military Discounts: Acknowledging the service of military members, this location offers special discounts for active military personnel, which is a significant saving opportunity for those serving our country.
- Multiple Payment Options: For booking and payment, the agency accepts both major Credit cards and Debit cards, providing flexibility for customers. However, be aware that when using a debit card, a credit hold is often required, and specific terms and conditions apply at the time of pick-up.
- On-Site Parking: Convenient parking is available on-site for customers who need to leave their personal vehicle while renting.
- Accessibility Commitment: As mentioned, the facility is equipped with a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating an effort to cater to all patrons.
- Local Staff Knowledge: The downtown location means the staff is generally familiar with local traffic patterns, nearby attractions, and the best routes for starting your trip.
To check vehicle availability, make a reservation, or inquire about specific services and policies, customers can contact the Avis Car Rental branch directly using the following information:
Address: 1799 Superior Ave, Cleveland, OH 44114, USA
Phone: (216) 736-4797
Mobile Phone (Direct Line): +1 216-736-4797
While the provided number is the most reliable contact point, always verify the hours of operation online or by phone, as they may change, especially around holidays.
Choosing the Avis Car Rental on Superior Avenue is a decision rooted in convenience and the promise of a diverse fleet in a key Ohio location. For a resident or visitor in the Cleveland area, the downtown address is perfect for easy access, whether you're catching a concert at Playhouse Square or need a vehicle to handle business in the central district.
The local presence of this internationally recognized brand means you benefit from a wide network of support and a variety of options, from a compact car for running errands to a full-size SUV for a weekend getaway to the Lake Erie shoreline or the Cuyahoga Valley National Park. The availability of van rentals is a key advantage for groups, organizations, or families needing extra seating capacity. Additionally, the inclusion of military discounts and accessibility features showcases a dedication to customer needs. A positive customer experience, as noted by some local reviewers who highlight friendly and patient staff members, can make all the difference in a rental transaction. While one should always exercise due diligence and confirm reservations, especially for specialty vehicles like luxury models, the long-standing operation and central positioning of this Avis location make it a viable and often preferred option for Clevelanders seeking reliable rental transportation.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos





Avis Car Rental Location
Avis Car Rental
1799 Superior Ave, Cleveland, OH 44114, USA
Avis Car Rental Reviews
pricemoneyprepaidthe rentaldebit cardcleancredit carddepositcar washgentleman
★ 5★ 4★ 3★ 2★ 1Never use this rental company and definitely not this location!! I booked a reservation for a luxury rental being that is what my client preferred. I specifically told these people to contact me if the car was not available at this location. I arrived to find out they had ZERO luxury cars, I wasted my time and more importantly I would be late for a very important business meeting!! After recognizing this I tried to salvage my meeting by calling customer service at Avis. I asked them why would they charge my card and take my money when they could not honor the reservation. Furthermore I wanted to know why I hadn’t received the phone call I requested if the car was not available at this location. They had no answer but offered me a days credit on a future rental. I explained the need for a luxury car at that moment. I was told by the associate that after checking ALL the surrounding areas that there were NO luxury rentals available. I asked to speak to a supervisor, during this conversation he promised me a 3 day credit on a future rental. I expressed thenecessity for the rental at that exact moment, he said the credit would apply that day if I were to locate a luxury car at another Avis location. I took it upon myself to go to the Cleveland Hopkins airport. The lady there was fabulous and found me a GV80 Genesis. The car was absolutely filthy inside, looked like snot and crumbs were everywhere. With no time to waste trying to make the meeting I took the car and headed to a car wash. I ended up missing the meeting and losing a lucrative client. After I returned the rental car, Avis did not honor the 3 day credit I was promised and took me through hoops to get reimbursed the cost of the car wash. I will never bring my business to Avis again. They didn’t even “try” to compensate me for the thousands of dollars I’ve lost in that contract!!
September 24 · Robb ThawreckaI’ve been renting at this location for a while. Never had any issues. Just a small one recently. Steven is great! And very patient. ❤️ Great Location
September 03 · Jontae HubbardFirst I did alot of running around to get all the paperwork they need for me to use a debit card. Still was not able. Because if they run your debit card they will not be able to swipe it again until rhe next day! I tried the next day now they said I did a reservation for a small suv. I tried to do a large but it only let you do a stadard SUVThe deal he was giving yesterday is not available today. At this point I did not want to go on vacation 😒 to many stipulations. Just get a credit card and be done.
July 25 · Sandra HarveyI tried this Avis again for the first time in two years. Two years ago, I reserved a car from them for a 6:00pm pickup. The website let me. I arrived between 5-10 min before 6:00 to pick it up and they had the doors locked and said they were closed. I said I had a reservation and they said I needed to come earlier. Okay. I thought, maybe I should have done better with time, but still missed my event that night because I couldn't get a car out to where I was going.I decided to try again because my company has an account discount.This time, I was charged a $200 deposit. I am never charged a deposit on my Avis rentals across the country. I rent from Avis often enough to have redeemable points, so multiple times each year. This was my first hesitation, but I let it slide.Then I read on my agreement that I was getting a sedan when I reserved an SUV and when I asked about the SUV was told that's what I had. I told him, a Toyota Corolla is not an SUV. He had to then change it. Okay, he fixed it. I could let that go, too.Had a two day rental. Could've kept it the full two days, but instead, gassed it up and gave it back in the afternoon on Day 1. The guy turned it on and said I was good, have a great day, so I think, well, that went better than expected. This experience was fine overall.Then I get my receipt for an extra fuel charge of $16.99 for returning it with 17 out of 17.5 gallons, which was wild. I gassed it up less than three miles away from the rental location. According to the rental agreement I would be charged for not providing a receipt for gas? I guess because I didn't hand it to him and left it in the cup holder. I have never had a refuel charge from Avis. Had to call Avis customer care to get it refunded. All I could think was, what a sneaky way to charge your customers extra. No wonder the stars on this place were low.If you absolutely need a car, this place will be fine, but I'd go elsewhere first. I probably won't rent here again.
December 11 · LeighGas was not filled prior to pickup. I was given a vehicle with about 1/3 a tank of gas. Multiple items were still inside the car, including a vape. If these happen to you, be sure to take a picture in advance.
June 07 · Cory Verba
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