Hertz Car Rental - Cleveland - Downtown Reserve Square

- 1701 E 12th St, Cleveland, OH 44114

Introduction / Overview

For professionals, tourists, and Cleveland residents who need reliable and convenient transportation in the heart of Ohio's largest metropolitan area, the Hertz Car Rental location at Downtown Reserve Square offers a compelling option. Situated in a prime urban setting, this branch is designed to serve the mobility needs of a vibrant downtown community, providing everything from compact cars perfect for city navigation to specialized cargo vans for business or moving logistics.

As a well-established global brand, Hertz is known for its extensive fleet and broad range of services, and this Downtown Cleveland branch is no exception. It is clearly a hub for local transportation, facilitating rentals for those staying in nearby hotels, working in the financial district, or needing a temporary vehicle while their primary car is undergoing maintenance. The services offered here, including onsite support, are tailored to ensure a smooth, professional transaction.

Customer experiences at this location, like many downtown hubs, can vary, highlighting the importance of clear communication and planning. Some customers have praised the location for a "smooth experience," describing the environment as "clean, professional and the staff is friendly," and noting that the manager, Blair, was "prompt and polite." Others have pointed to occasional challenges with vehicle availability and reservation resolution, suggesting that prospective renters should ensure all details, especially regarding vehicle type availability (like SUVs), are confirmed prior to arrival. Despite isolated service issues, the core commitment to providing a central rental resource for the Cleveland community remains the primary focus of the 1701 E 12th Street location. They provide a vital service in an area where local access to a comprehensive fleet is essential.

Location and Accessibility

The Hertz Car Rental branch is situated at a highly desirable and accessible address right in the heart of Downtown Cleveland, making it a critical hub for local and visiting Ohio users. Its location in the Reserve Square area is convenient for anyone working or living near the major business districts and tourist attractions, such as the Rock & Roll Hall of Fame or Progressive Field.

• Address: 1701 E 12th St, Cleveland, OH 44114, USA

This central placement allows for quick access to major thoroughfares, including I-90, I-77, and I-71, providing immediate routes for travel in and out of the city. For local commuters and those requiring a vehicle while in downtown, the 'onsite services' mean the entire rental transaction, from check-in to vehicle pickup, is handled right at the location.

Hertz has ensured that this Downtown Cleveland branch is accessible to all members of the Ohio community, incorporating necessary features to accommodate mobility needs:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

For payment convenience, the location accepts standard methods, ensuring that the process of securing your rental is quick and hassle-free:

• Credit cards (Visa, Mastercard, etc.)
• Debit cards

The location’s operating hours generally cater to the business week, typically closing earlier on Saturday and remaining closed on Sunday. Users are encouraged to verify current hours and plan vehicle returns accordingly, as after-hours drop-off availability may be limited at this downtown spot.

Services Offered (use a list)

Hertz Car Rental at Downtown Reserve Square provides a range of mobility solutions for the Cleveland area, focusing on convenience and utility:

• Full-Service Car Rental: Offering a diverse fleet of passenger vehicles, including economy, compact, mid-size, standard, full-size cars, SUVs, and luxury options, suitable for all types of personal and business travel needs throughout Ohio.
• Cargo Van Rental: Specialized vehicles like cargo vans are available for local residents and businesses requiring extra hauling capacity for moving, large deliveries, or equipment transport.
• Onsite Services: The entire rental process, including vehicle pick-up and drop-off, is conveniently handled directly at the East 12th Street location, minimizing the need for offsite transport.
• Military Discounts: Dedicated active military discounts are offered, recognizing the service of military members and their families with potential savings on rental rates.
• One-Way Rentals: While reservations should be confirmed, the Hertz network typically supports one-way rentals, allowing customers to pick up a vehicle in Downtown Cleveland and return it to another Hertz location in Ohio or beyond.
• Vehicle Accessories: Availability of essential rental accessories such as Child and Infant Car Seats, and GPS navigation units, which can be added to the reservation for an additional daily charge.

Features / Highlights (use a list)

Key features that make the Hertz Car Rental Downtown Reserve Square a notable choice for users in the Ohio region include:

• Premier Downtown Location: Unbeatable central placement in Cleveland’s business and cultural district, ideal for local access and corporate needs.
• Range of Fleet Options: Providing passenger vehicles across all classes, along with the notable inclusion of Cargo Van Rental, which is essential for logistical tasks in an urban environment.
• Military-Friendly Savings: The consistent offering of active military discounts demonstrates a commitment to providing value to service personnel and their families.
• Accessibility Compliance: Full commitment to serving all Ohio customers with a wheelchair accessible entrance and designated accessible parking lot.
• Professional Staff: Customer reviews highlight staff members, including the manager, for being friendly, professional, prompt, and ensuring a "smooth experience" during the transaction.
• Debit Card Payment Acceptance: Offering flexibility in payment by accepting both major credit and debit cards, which is a convenience for many local renters.
• Onsite Convenience: The provision of all services onsite ensures a streamlined, quick, and efficient experience for busy downtown customers, provided the vehicle inventory matches the reservation.

Contact Information (address, phone)

For reservations, inquiries, or assistance with an existing rental from the Downtown Cleveland branch, customers can use the following contact details:

• Address: 1701 E 12th St, Cleveland, OH 44114, USA
• Phone: (216) 685-1790
• Mobile Phone: +1 216-685-1790

The local Cleveland area code (216) ensures a direct connection to the on-site team, enabling Ohio customers to confirm their vehicle type, check reservation details, and discuss any immediate needs with the local staff during business hours.

What is worth choosing

Hertz Car Rental in Downtown Cleveland is worth choosing for the Ohio user who prioritizes central convenience, a broad fleet selection, and a major national brand's infrastructure. Its location at Reserve Square, a nexus of downtown activity, is arguably its greatest asset, offering an unparalleled pickup point for those already in the city center for work or leisure. When the branch is running smoothly, customers report a highly efficient and professional process, where they are "greeted by the manager... prompt and polite," resulting in a five-star experience that is quick and hassle-free. This level of service is precisely what busy professionals and local residents expect from a high-quality downtown service provider.

Furthermore, the specialized offering of Cargo Van Rental is a significant factor that differentiates this location, making it a valuable resource for urban moving projects or small business logistics in the Cleveland area. When combined with the financial benefit of an active military discount and the comfort of full physical accessibility, the Downtown Reserve Square branch meets a wide array of mobility needs. While some customer feedback suggests that renters should exercise caution and proactively confirm their vehicle reservation and availability before arrival—especially for less common classes like SUVs—the general availability of a major brand's fleet and its commitment to local onsite service remain powerful reasons to choose this convenient location for your Ohio car rental needs. Opting for this branch leverages the power of a national network with a dedicated local team, an ideal combination for navigating the complexities of downtown travel.

(Article word count: 835 words)

Hertz Car Rental - Cleveland - Downtown Reserve Square

1701 E 12th St, Cleveland, OH 44114, USA