Avis Car Rental at Boston Logan Airport: Fleet and Accessibility for MA Travelers

Avis Car Rental Introduce

For Massachusetts residents and visitors arriving in the Commonwealth, securing reliable and convenient transportation upon landing is often the first priority. The **Avis Car Rental** location at Boston Logan International Airport (BOS) provides a vital service, situated directly within the airport’s dedicated consolidated Rental Car Center (RCC). This facility at 15 Transportation Way offers a full spectrum of rental options, from efficient economy cars for city navigation to spacious vans for group travel, ensuring a smooth start to any journey across New England.

Avis is a globally trusted brand known for providing quality vehicles and professional service. This key Boston location operates 24 hours a day, catering to the non-stop flow of travelers arriving and departing from BOS. They are classified as a premier **Car rental agency** and a highly functional **Van rental agency**, positioned to meet the diverse needs of the Massachusetts community, whether for short-term business rentals, family vacations, or specialized group transportation.

While the airport environment can sometimes present challenges, particularly during peak travel times, Avis’s location within the modern RCC is designed to streamline the process. They offer onsite services and leverage technology to provide a wide array of vehicles that can accommodate practically any traveler's itinerary in Massachusetts. It is always recommended, especially at this busy airport location, for customers to complete as much check-in as possible online and to be prepared for airport logistics to ensure the quickest possible exit onto Boston’s roadways.

Location and Accessibility

The Avis Car Rental counter is located at the state-of-the-art consolidated **Rental Car Center** at **15 Transportation Wy, Boston, MA 02128, USA**. This address is part of the Boston Logan International Airport campus. Arriving passengers can easily reach the Rental Car Center by taking one of the dedicated, free On-Airport Shuttle buses (Routes 22, 33, or 55) from any terminal. These shuttles run frequently, offering direct transportation to the facility where all airport car rental companies, including Avis, are housed.

A critical highlight of this facility is its commitment to accessibility. The Avis location provides a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**, ensuring that customers with reduced mobility can navigate the center with ease. The centralization of the car rental operations minimizes confusion and walking distances compared to older, scattered rental setups. For those driving to the location for vehicle return or a local pickup, the facility also offers convenient **On-site parking** for customers, following the appropriate airport and agency guidelines. The strategic placement of this center ensures immediate access to major highways like I-90 (Massachusetts Turnpike) and I-93, connecting travelers efficiently to Downtown Boston, the North Shore, and points south like the Cape and Islands.

Services Offered

As a full-service rental agency operating at a major international hub, Avis at BOS offers an extensive range of services and vehicle classes to meet every type of travel and logistical demand across Massachusetts.

**24-Hour Rental Counter:** The facility operates continuously, Sun-Sat, ensuring customers with late-night or early-morning flights can pick up or drop off their vehicles at any time.
**Diverse Fleet Availability:** They offer a comprehensive car guide spanning all classes, including Economy (Kia Rio or similar), Compact (Kia Soul or similar), Intermediate (Toyota Corolla or similar), Full-Size (Toyota Camry or similar), Luxury (Genesis G70 or similar), Convertibles (Ford Mustang Convertible or similar), and Specialty vehicles.
**SUV and Van Rentals:** A strong focus on larger vehicles, offering Intermediate, Standard, Full-Size, and Premium SUVs (Chevy Suburban or similar), alongside Minivans (Chrysler Pacifica or similar) and large Passenger Vans (12- or 15-Passenger Ford Transit or similar), ideal for Massachusetts family trips or organizational transport.
**Onsite Services:** All core transactions, from reservations management to vehicle pickup and return, are handled conveniently within the consolidated Rental Car Center building.
**Avis Preferred Service:** This loyalty program offers benefits aimed at streamlining the rental process, such as bypassing the counter and heading straight to the car for qualifying members, a valuable service at a busy airport location.
**Long-Term Car Rental:** Options for extended stays in the Boston area or for temporary vehicle needs over several months.
**Optional Equipment:** Customers can add helpful extras, including GPS navigation, child safety seats (infant, child, or booster), and various protection coverages.

Features / Highlights

The Avis location at Boston Logan Airport boasts several key features that enhance the rental experience for the traveling public.

**Active Military Discounts:** A noteworthy highlight is the availability of discounts for **Active military** personnel, veterans, and their families, often provided through partnerships like WeSalute+ (Veterans Advantage), offering savings on 'Pay Now' rates. Customers should inquire directly with the agency or check online for current terms and eligibility.
**State-of-the-Art Consolidated Location:** Being situated in the modern Rental Car Center means a more efficient, centralized operation with easy access via dedicated airport shuttles from all terminals.
**Inclusive Accessibility:** The provisions for a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** demonstrate a commitment to serving all customers with dignity and convenience.
**Flexible Payment Methods:** Customers can utilize multiple payment types, including major **Credit cards**, **Debit cards** (subject to specific hold requirements and location policies), and the convenience of **NFC mobile payments** for a quick and secure transaction.
**24/7 Availability:** The ability to pick up or return a vehicle at any time of day or night provides unparalleled flexibility, which is essential for travelers dealing with unpredictable flight schedules.

Contact Information

For reservations, current fleet availability at BOS, or specific questions regarding an ongoing rental or a military discount, customers in Massachusetts can use the following contact information.

Address: 15 Transportation Wy, Boston, MA 02128, USA
Phone: (617) 568-6600
Mobile Phone: +1 617-568-6600

What is Worth Choosing

The Avis Car Rental location at 15 Transportation Way in Boston, MA, is a powerful and convenient choice for anyone flying into Logan International Airport and needing reliable ground transportation in Massachusetts. Its biggest value proposition is the combination of **global brand reliability with 24/7 service at the consolidated airport hub**. This constant availability ensures that regardless of flight delays or arrival times, your reserved vehicle will be ready for you, a critical factor for stress-free travel.

While anecdotal reviews from a busy airport location sometimes point to potential for long queues and process delays—a common challenge across all major airport rental companies—the official features of Avis, such as the dedicated **Avis Preferred Service**, are specifically designed to counteract these issues by allowing frequent renters to bypass the counter entirely. Travelers seeking efficiency should strongly consider enrolling in this program prior to their trip.

Furthermore, the agency's acknowledgment and support for the community, highlighted by the verifiable **active military discounts**, make it an excellent choice for servicemen and women based in or visiting the Massachusetts area. The wide range of available vehicles, from fuel-efficient compacts ideal for Boston traffic to large passenger vans, guarantees that you can find a vehicle perfectly suited for a quick business trip downtown or an extended family exploration of the historic Massachusetts coast. For a seamless transition from air travel to road travel in the heart of New England, the professional and fully equipped Avis location at BOS stands out as a top-tier option.

Avis Car Rental Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Parking
On-site parking

Avis Car Rental Photos

Avis Car Rental Location

Avis Car Rental

Massachusetts Suffolk County Boston Jeffries Point Transportation Way

15 Transportation Wy, Boston, MA 02128, USA

Avis Car Rental Reviews

An average rating of ★3 from 3442 user reviews.

logan airportcounterreceiptprepaidqueuetollez passqr codescannedtransponder

★ 5★ 4★ 3★ 2★ 1

Longest queue ever. 2 hours while the other rentals seemed to be doing fine. Having checked in before hand trapped me rather than facilitating a speedy process. Never again.Picked up the car. Member of the staff upstairs does not say a thing. Surprise with the full tank..I realized to late and now you will deny this service is a SHAM
September 28 · Javier Ferreiro Pisos
Use literally any other car service at this airport. I’m 4 experiences deep with them at this same airport and each one somehow gets worse. Not to mention the lines are insanely long and slow, no matter the time of day. Even for Preferred customers.Just…skip Avis. Go to any of the others.(photo taken from Enterprise desk - no line. They were delightful and extremely helpful last minute tonight, but I’m sure the others would be as well.)
September 28 · Sarah Brooks
For our holidays, we rented a car in advance from the Avis station at Logan International Airport. Shortly after arriving at our destination in Falmouth, the oil change warning light appeared on the dashboard.The next day, we contacted customer service and were informed that we could not drive to Montreal as planned for safety reasons. We were advised to visit the nearest Avis station to swap the vehicle. However, upon arrival, we were told that no replacement cars were available. We were instructed to call again the next day to check for availability.The following morning, we contacted the station once more and went there again, only to find that most of the cars available were either too small or in poor condition, as there were apparently no mechanics available to service them. Despite spending much of our holiday trying to resolve this issue, we were told yet again to call the next day.When we did, the first representative could not help us, so we had to call again. This time, we were informed that there was no guarantee we could exchange the car at the airport or receive a vehicle of the same size, and that no reservation could be made. Finally, after contacting assistance once more, we were told that we could have the oil changed at a mechanic and later submit the bill for reimbursement.In total, we spent three days of our holiday dealing with issues that should have been handled efficiently by the rental company. The lack of organization and professionalism we experienced was extremely disappointing and far below the standards one would expect from Avis.Given the significant inconvenience, loss of time, and stress caused during our vacation, we will request appropriate financial compensation for the circumstances and the lack of professionalism we encountered.
October 17 · Morena Marinaro
I was worried about the rental experience given all the recent uk publicity of tricks and deceptive policies to get more money out of you or trick you into paying for damage but for me it was okay. They didn’t check over the car before or after though did pay for loss damage protection of that made any difference. Car wasn’t particularly clean but okay for us. I ordered a Rav 4 equivalent but got something bigger but there was a good selection and was offered a choice. Staff were fine and were not pushy and both collection and drop off was quick with limited queues for both late evening pickup and evening drop off.
August 23 · Laurence Johnson
I returned the rental vehicle at 3:38 PM. However, someone took the car for a joyride through the Sumner Tunnel, resulting in a toll charge at 5:47 PM—well after I had returned the vehicle.When I contacted customer service to dispute the charge, the representative was extremely rude, repeatedly telling me to contact E-ZPass, despite the clear evidence of unauthorized use likely involving someone from Avis. She also refused to provide her name.This experience reflects very poorly on the company. I am extremely disappointed with the lack of accountability and professionalism(Picture of their car when I picked up at JFK)
May 22 · Dustin Tri Huynh