Avis Car Rental Introduce
For residents and businesses in Green Bay, Wisconsin, finding reliable and appropriately sized vehicle rentals is often a necessity, whether for a family vacation, a large group outing, or a temporary commercial need. The Avis Car Rental and Van rental agency, conveniently located on Velp Avenue, serves the "Green Bay North" area, providing a comprehensive range of vehicles from one of the world’s most recognized rental brands. This location acts as a crucial neighborhood hub, offering an alternative to the Green Bay Austin Straubel International Airport facility, making it easily accessible for local pickup and return.
As a combined Car rental agency and Van rental agency, this branch is particularly valuable for the Wisconsin community. The diverse fleet ensures that whether a customer needs a fuel-efficient sedan for a weekend trip to Milwaukee or a large passenger van for a group excursion to Door County, Avis has a vehicle category to match. The reputation of Avis generally stands on its commitment to maintaining a large fleet and offering various rental protection options and frequent renter programs, which benefit repeat customers in the area.
However, potential renters in the Green Bay area should also be aware of the experiences shared by local users. Some customer feedback highlights significant challenges, particularly concerning vehicle maintenance and billing discrepancies, such as unexpected smoke fees or issues with van features and safety warnings. This emphasizes the importance of a thorough pre-rental inspection, documenting the vehicle's condition, and confirming all return procedures directly with the on-site management. While the Avis corporate structure generally offers solutions, proactive communication is the best approach for a positive experience at this neighborhood licensee location.
The Velp Avenue location is strategically placed in the northern part of Green Bay, offering easy access to major local routes and surrounding communities.
Location and Accessibility details:
Address: 1760 Velp Ave, Green Bay, WI 54303, USA. This placement in a commercial area makes it simple for local residents to find, avoiding the often-congested traffic around the airport for quick neighborhood rentals.
Local Accessibility: The branch is situated on Velp Avenue, providing quick access to Interstate 43 (I-43) and I-41, essential arteries for traveling south towards Appleton and Milwaukee or north toward Door County and the Upper Peninsula of Michigan.
Wheelchair Accessible Entrance: The premises feature a Wheelchair accessible entrance, demonstrating a necessary commitment to ensuring all customers, regardless of mobility, can access the rental counter and services comfortably.
Wheelchair Accessible Parking Lot: The facility includes designated Wheelchair accessible parking lot spaces, offering convenience and ease for customers transferring to their rental vehicle.
As both a car and van rental agency, the Green Bay North location offers a diverse selection of vehicle classes, catering to both individual and group needs in Northeast Wisconsin.
Services Offered:
Diverse Car Rental Fleet: Availability spans from Economy and Compact cars, like a Kia Rio or similar, up through Full-Size sedans such as the Toyota Camry, ideal for local commuters and road trips.
SUV and Crossover Rentals: A variety of Sport Utility Vehicles, including Intermediate and Standard SUVs like the Toyota RAV4 or Ford Edge, which are well-suited for Wisconsin's varying seasonal road conditions and for carrying additional luggage or outdoor gear.
Van Rental Agency Services: Specializing in Van rental agency services, they offer both Minivans (like the Chrysler Pacifica) and larger Passenger Vans (12-passenger and 15-passenger models), which are essential for church groups, sports teams, school field trips, and large family travel in the region.
Premium and Luxury Vehicle Classes: Options are available for renters seeking a higher-end experience, potentially including models from the Avis Signature Series, providing comfort and style for business or leisure.
Flexible Payment Methods: The location accepts major Credit cards, and also allows for the use of Debit cards, though renters utilizing a debit card should be prepared for potential credit checks and specific security deposit authorization holds.
One-Way Rentals: For travelers moving throughout Wisconsin or across state lines, the Avis network typically supports one-way rentals, allowing pickup in Green Bay and drop-off at a different Avis location, subject to availability and potential fees.
In addition to its core rental services, the Avis brand offers specific programs and features designed to enhance the rental process and provide value to different customer segments in Wisconsin.
Features / Highlights:
Avis Preferred Program: Customers can enroll in the Avis Preferred loyalty program for complimentary benefits, which typically include expedited service, bypassing the counter, and potential vehicle upgrades, speeding up the pickup process.
Discount Programs: Avis participates in various discount programs, including special rates for AARP members and deals for military and veteran families, offering significant savings to the Green Bay community.
Optional Add-ons: Renters have the choice to include extra products and services, such as GPS navigation systems, child safety seats for younger passengers, and additional liability coverage or roadside assistance programs for peace of mind.
Keydrop Location: This location is listed as a Keydrop Location, meaning that for customers with established accounts, the return process can be expedited, although it is critical to confirm exact procedures for after-hours returns.
Corporate and Business Solutions: Avis offers programs like Avis For Business, providing discounted rates and rewards for small to mid-sized companies in the Green Bay area that require frequent vehicle rentals.
To ensure the smoothest experience, particularly when renting the specialty Van rental agency vehicles, customers are strongly advised to contact the branch directly to confirm all details of their reservation.
Contact Information:
Address: 1760 Velp Ave, Green Bay, WI 54303, USA
Phone: (920) 283-4681
Mobile Phone: +1 920-283-4681
The Avis Car Rental on Velp Avenue in Green Bay stands out as a vital local resource, primarily because it offers a large capacity Van rental agency service, which can be hard to secure at other neighborhood locations. For groups, institutions, and businesses in Northeast Wisconsin, the availability of 12- and 15-passenger vans from a national brand is a significant advantage. This service, combined with the comprehensive fleet of cars and SUVs, makes it a go-to choice for various transportation needs within the Green Bay area.
However, the worth of choosing this location comes with a strong recommendation for proactive customer vigilance. Due to documented customer issues regarding vehicle maintenance (such as non-functional safety features and over or under-inflated tires) and aggressive fee assessments (like the disputed smoke charge), renters should take extra steps. It is advisable to thoroughly inspect the vehicle before leaving the lot, test all basic functions, and take time-stamped photos of the interior and exterior upon both pickup and return. When challenges arise, the fact that one user received compensation after escalating the issue to a corporate representative shows that Avis, as a company, is committed to addressing serious service failures.
Ultimately, for local Wisconsin users seeking the convenience of a neighborhood location with the capacity to provide specialty vehicles like large passenger vans, this Avis branch on Velp Avenue is a functional option. Utilizing their online booking tools for discounts, enrolling in Avis Preferred for faster service, and then following up with a direct call to the branch to confirm all aspects of the reservation—including vehicle condition and return policy—will help ensure that your Green Bay rental is efficient and worry-free.
Avis Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental Reviews
pricemoneydoorprepaid30 minutesvanfee
★ 5★ 4★ 3★ 2★ 1Yesterday morning I returned a van I rented. The guy told me there would be a $15 charge because I was maybe a hour late dripping off the van. That was fair. When I got home I looked at the receipt emailed to me and there was a $450 smoke fee!!! I don’t smoke at all. I had my son with me who has extreme asthma so even if I did smoke, I couldn’t with him. I called the manager at the Velp location about it. He said some device said it had 60 something hits of smoke detections. I said it’s wrong! I didn’t smoke. So I decided to collect my thoughts on what to do next. Maybe 30 minutes later I call and talk to this manager again who by the way is VERY unprofessional. He said this time there was only 30 hits to this smoke detector. Now he is caught in a lie. So I ask him to send me the proof of this “detector’s” results. He said he would. Here it is the next day and still nothing. I don’t know what to do. It’s definitely some kind of fraud used to get him some kind of incentive or something. I do like Avis but I would recommend avoiding this location on Velp in Green Bay. I’ll be going to the airport or Appleton from now on. I still want my $450 back!
October 11 · AVNetworkFirst off, the little things. I prepaid to rent a 12 passenger van. Last time I did that we received a Ford Transit, which was great. This time it was Chevrolet E3500. It didn't even have Bluetooth, the sliding door stuck so bad it required an adult to open it, and there were ants crawling around in the cargo area.Now the bigger stuff. About 30 minutes after leaving for a week-long trip, I tried turning on the Cruise Control while driving down the highway. The Traction Control activated and shut off the Cruise Control and I got the "Service Stabilitrac" warning on the dash. The ABS light came on as well. Not exactly ideal for family trip to the mountains. So everytime I turned Cruise Control on, I had to manually override Traction Control to get it to stay ON. These warning lights persisted the whole trip. Then I selected through the other options and noticed the tire pressure for one of the tires was at 49 PSI while the other was at 77 so either one is way under or the other is way over inflated. Add that to the second row shoulder safety belt not working and we've got issues. I should also mention that the AC stopped blowing everytime the van drove uphill. I'm a little suspicious of the fact that all these warning lights came on right after I started driving. Were the warning lights just cleared out before it was rented?I called the manager at this location this morning and am waiting for an email from corporate.I upgraded this to 3 stars after a representative from Avis reached out and offered compensation for our troubles.
June 27 · C TappenStaff was incredibly rude and unhelpful. I prepaid for a reservation and was told over the phone that I could come pick up my car. When I got there the man at the counter said that there was no reservation even though my card was charged $500. After encountering the gentleman that I can only describe his demeanor as a disrespectful rebellious teenager I am more than happy to rent from literally any other place.
March 03 · Ryan VaughanThis place will over charge you, you have to watch them…
June 11 · Craig LaPlantI would give zero stars if possible. I called to confirm there would be no issues with getting the rental. It was a half hour away. I spent the time and money and packed up all my stuff only to find out they wouldn't let me rent because the chip was worn-out on my card. The lady was rude as can be. I tried all kinds of different options that the customer service said on the phone. The lady just kept rudely saying no without even letting me finish my sentence. Sucks when honest people can't even get a rental, I get they can't control the rules but it's not necessary to be rude in a stressful situation.
June 18 · Alesha Jungwirth
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